Today I picked up my beloved four legged friends ashes!! A…read morevery sad day to say the least, I want to take the time to give a big Thank you to the staff that made this sad experience one to remember. We had a Fantastic 14 years with JD and when the time came we opted for an individual cremation and a canister with his ashes so when the time was right we could decide as a family what we wanted to do !! When we went to collect JD there was an A4 envelope that contained his four paw prints and a lock of his hair, this blew me away!! Thank you again for the time you took to bring memories I didn't know I even wanted but feeling blessed my boy his home and in his rightful place 2

Staff are very friendly & have always been really good with us. Usually easy to get in without an…read moreappointment & they tend to remember your pets name which is nice.

These Vets are always able to see our animals, no matter when I ring. They are always caring and…read morekind. In emergency they never, never push us for payment on the spot. I also take in my chickens and they always see them with care too.

I have been using this vet for over 15 years,they are kind, caring and very supportive when ive had…read moreto send an animal to Rainbow Bridge. I have great faith in them ,they explain things clearly and look after my pets 100 0/0. I would not go anywhere else.to show my gratitude,when i have time, i take them home made cakes. They are a great team from the receptionist to the nurses. Wendy .D

These vets are fantastic. They are friendly and they understand how emotional people feel about…read moretheir pets, so are really caring when you have to have a pet put to sleep, and are supportive when you take your pet in for an operation. Finding a vet who is competent in the treatment of small rodents is difficult, and with Haven I couldn't be more happy.

The reception staff are always very cheerful and seem to actually like animals. All the vets we…read morehave seen have been lovely. The vet sits right behind a supermarket so access is easy through the supermarket car park. The waiting room is a little small meaning that you have to wait outside if like me your dog does not like sharing a small space with other animals. The only thing I do not like it that the majority of the vets are not English and so sometimes struggle to fully understand what I try to tell them. As with most, the costs are high for the little that they do but we are happy with them.

I cannot thank all the staff enough for the care of our beloved pet Teddy who lived to the good old…read moreage of 17+ thanks you all ,would highly recommend.

Absolutely disgraceful vet practice. Inflated prices, terrible service and incompetent on so many…read morelevels. They told us they are specialists in orthopaedics when it simply isn't true. Our dog had surgeries at a very young age, too young in fact and has suffered every day since then. Our new vet is horrified at things that have occurred including admitting our dog for days following a stomach upset. Of course when she was a pup they insisted we took out Petplan insurance as they pay them fast and direct. They had left her suffering with numerous conditions but overcharged for things that were not even necessary. There are many other practices locally that will not rip you off and have genuine, compassionate vets that will not rip you and your insurers off

ALL PLEASE READ THIS! And especially if you are registered at Cygnet Vets/Swanbridge hospital …read more Today my dog was poorly so took her to vets - she had swallowed an object and said I needed to get to swanbridge to have it removed . I was advised it will be about £2,000. So I went to swanbridge hospital . We arrived and when we get in the room the vet stated we will carry out bloods x Ray, fluids etc .And as we will be operating on the stomach you are looking at £4000! . I could see the estimate in front of her for the pre op and it was £1011.25 BEFORE even operating so £3,000 to open her up . Thankfully I had the hindsight to ring Peel vets whilst there and they told me to go straight to them. as we were leaving I asked why was I advised ( at cygnet) £2000. Then a person who seemed to be more higher ranking stated off the cuffs - it's never £2000. We left with them showing no interest in our animals welfare! We arrived at Peels(hornsea) and the op was carried out today too the cost of £1300 including 3 night stay and all the other stuff cygnet we're going to do . HOW ON EARTH CAN ANOTHER VET JUSTIFY CHARGING £2700 MORE! What angers me more is that people going to this vet will think these are normal charges across the board. This is evidence that they are not. What concerns me is that Someone who has been to this practice will have had to make the heartbreaking decision to euthanise their pet unnecessarily because of these scandalously outrageous charges, which are not normal. PLEASE PLEASE ALWAYS GET A SECOND OPINION.

Great vets practice, the nurses are very knowledgable and friendly. Appointments are always…read moreavailable and if you need advice over the phone it's never a problem.

From the owner: Our aim as a practice is to provide a highly personal and caring service. We always work with our…read moreclients to ensure excellent treatment for their pets.

Not a bad vets at all, if you can get one of the younger vets to see your pet if it isn't a cat or…read moredog. Good prices to and they are great with children's pets. They make suggestions, and listen to your own fears, suggestions and concerns in equal measures. The reception staff are helpful and friendly and very sympathetic if you have to have a pet put to sleep.

Last night our pup needed emergency care. It was 10pm at night…read more These guys were the only vets in Scarborough that answered. Jim was calm, accurate and explained clearly what the matter was with our pup. Fantastic service.

I have just got a puppy of 8 weeks old called Harley. I took her to Swanzdale vets to get her a…read morecheck-up and to discuss, vaccinations etc. The staff were very very attentive answering all of my many questions :) Efficient and friendly and fantastic staff. Couldn't ask for better! I will be recommending this practice to everyone.

Looking at the reviews this vets seem to have improved considerably…read more I used them around 10 years ago. The turning point for me was when I rang in as an anxious pet owner asking about treatment for my dog, the receptionist thought she put me on hold. She then proceeded to use every F word possible and scream that she couldn't F'ing cope with me. Her supervisor came on the phone and I advised her that I had heard everything and she could only apologize. I immediately changed vets and informed them that I could not leave any animal of mine in their care if that is how they spoke about their clients! I also took a Terrapin in for treatment which I had found, the vet looked and hinted they were not funded for wildlife but said the Terrapin looked alright. I then rang the RSPCA who took the poor creature to a sanctuary, it died en route. Coincidentally they then took it to Peak Vets who diagnosed extreme muscle waste. So not alright then? Still they didn't have to treat it as it was dead. The Partner Steve rang me to ask me to clear my bill, no apology! He has since retired. So it was 10 years ago, still a lot of the staff I spoke to are still there. Sorry but had I not heard how that receptionist/vet nurse and her disgusting and disturbing outburst then I would have been none the wiser. Lets hope they have changed!

The staff here are absolutely wonderful with all kinds of animals and we've taken all sorts down…read morethere; cats, dogs and even degus! Both vets obviously love animals and they are wonderfully reassuring to us worried owners too. The reception staff are also extremely friendly and are on-hand to answer enquiries by email as well if you haven't got an urgent problem. I would definitely recommend these to anyone in the area.