Today I picked up my beloved four legged friends ashes!! A…read morevery sad day to say the least, I want to take the time to give a big Thank you to the staff that made this sad experience one to remember. We had a Fantastic 14 years with JD and when the time came we opted for an individual cremation and a canister with his ashes so when the time was right we could decide as a family what we wanted to do !! When we went to collect JD there was an A4 envelope that contained his four paw prints and a lock of his hair, this blew me away!! Thank you again for the time you took to bring memories I didn't know I even wanted but feeling blessed my boy his home and in his rightful place 2

Absolutely disgraceful vet practice. Inflated prices, terrible service and incompetent on so many…read morelevels. They told us they are specialists in orthopaedics when it simply isn't true. Our dog had surgeries at a very young age, too young in fact and has suffered every day since then. Our new vet is horrified at things that have occurred including admitting our dog for days following a stomach upset. Of course when she was a pup they insisted we took out Petplan insurance as they pay them fast and direct. They had left her suffering with numerous conditions but overcharged for things that were not even necessary. There are many other practices locally that will not rip you off and have genuine, compassionate vets that will not rip you and your insurers off

ALL PLEASE READ THIS! And especially if you are registered at Cygnet Vets/Swanbridge hospital …read more Today my dog was poorly so took her to vets - she had swallowed an object and said I needed to get to swanbridge to have it removed . I was advised it will be about £2,000. So I went to swanbridge hospital . We arrived and when we get in the room the vet stated we will carry out bloods x Ray, fluids etc .And as we will be operating on the stomach you are looking at £4000! . I could see the estimate in front of her for the pre op and it was £1011.25 BEFORE even operating so £3,000 to open her up . Thankfully I had the hindsight to ring Peel vets whilst there and they told me to go straight to them. as we were leaving I asked why was I advised ( at cygnet) £2000. Then a person who seemed to be more higher ranking stated off the cuffs - it's never £2000. We left with them showing no interest in our animals welfare! We arrived at Peels(hornsea) and the op was carried out today too the cost of £1300 including 3 night stay and all the other stuff cygnet we're going to do . HOW ON EARTH CAN ANOTHER VET JUSTIFY CHARGING £2700 MORE! What angers me more is that people going to this vet will think these are normal charges across the board. This is evidence that they are not. What concerns me is that Someone who has been to this practice will have had to make the heartbreaking decision to euthanise their pet unnecessarily because of these scandalously outrageous charges, which are not normal. PLEASE PLEASE ALWAYS GET A SECOND OPINION.

Always friendly Great you with a nice welcome and fussed my…read morelittle lad buddy All staff very professional. I know my dog is in good care

After some horrible experiences with other vets practices in Hull I am happy to say that this place…read moregets 5 paws! Friendly receptionists, happy to help with general queries anf chatty whilst you are waiting. The vet was professional yet friendly and kind, remembering me and my pet from previous visits. Calmed down my somewhat nervous cat (and her owner) putting us at ease and treating the problem thoroughly. Great service and brilliant value.

We went here some time last year with our pet rat. We have never been back. Their only solution was…read moreto 'put it down' there and then, we only went in for a check up! We went for a second and third opinion (to be sure) neither of whom even suggested such a measure, they simple gave us a course of medication. They both said that putting an animal down is a last resort and would not recommend it unless the animal was suffering beyond help. We had recently moved Hull from having an amazing vets where we were, it turns out most vets are like our old vets but not this one. I guess the most insulting bit was wanting to put him down there and then, like it did not even matter, the vet showed no caring signs at all. You get what you pay for i guess and the other vets were more expensive (for treatment but cheaper for medication, make of that what you will) and did have much nicer surgeries, but they were more constructive, caring and helpful. We now go to a vets on the other side of Hull rather than this vets just down the road.

Disgusting greedy and no customer care skills.....RUSSELL found a lump "its cancer"no biopsy no…read morequote for operation just assumed I would fall in line and get it done.....No treatment plans discussed total lack of customer care.....Second opinion from Haven Vets they were brilliant I was given lots of options and made to feel like a human not a cash cow. I cancelled the pet plan and got an invoice which I rang and disputed some of and asked the practice manager LOUISE to ring me and discuss this... also to discuss the poor treatment we had been given.....No call from LOUISE for months then another invoice with charges on...She eventually returned my call and couldn't really care less..At no point have we received an apology from this company I have been made out to be a liar and all they are bothered about is MONEY....Stay clear we will be!!!!!

thanks for help. Good job, my dog is very happy now xoxo tratatataaaaaaaaataaaaaaaaaaattraread more

This branch of pets at home is a great size and sells everything you could ever want for your pet…read more Its always our first choice for our dogs food an fish and equipment for our aquarium. They have some very cute small pets such as rabbits and guinea pigs which always tempt me. I'm a sucker for a cute face! The store is quite big and you can take your dogs inside if you are brave enough. They also run pet portrait sessions quite often. The store staff are always really helpful and will help with any questions you have

I believe this is one of Hulls largest pets stores ( at least the largest I've come across in Hull…read more). It's situated at the top end of Clough road just off the round about. As with all pets at home stores it has everything you would need for your pet. My husband and I tend to vist the Pets at home on a regular basis ( as we have two cat) and have always found the staff to always be very polite and extremely helpful I would certainly recommend anyone with a pet and needs general advice ( obvisouly more serioius issues should be consulted for by a vet) to go there