We've purchased several cars from Kingstown Auto over the years, and our experiences with Sina and the sales team have always been excellent. They've been honest, straightforward, and genuinely helpful every time we've worked with them. I want to make that clear up front, because this review is not about sales -- it's about the service department, which is a completely different story. Before driving from Rhode Island to Florida, we were told by David in service that our oil change and inspection were completed and that the vehicle was good to go. After arriving in Florida, we learned the oil change was never done, which the shop later admitted and refunded. The oil filter wasn't even screwed on correctly, and there were visible oil drops under the vehicle -- issues that would have been obvious if any inspection had actually been performed. Because we relied on what we were told, we drove more than 1,300 miles with little to no oil. The engine now has major internal damage, including a broken camshaft, and the vehicle is not safe to drive back to Rhode Island. We now have to pay to transport it or repair it out of state. It's extremely disappointing to have trusted the service department with something so basic and essential, only to end up with thousands of dollars in damage and a completely avoidable situation. I would absolutely recommend the sales team, especially Sina, but I strongly caution anyone considering using the service department at Kingstown Auto. read more

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Kingston Auto helped me find a safe, reliable car for my teenage son (new driver). The car was put through a thorough inspection so we could be sure it was safe for him. The price of the vehicle was also very reasonable. I would 100% shop there for my next used car. Prep of the vehicle prior to pickup was the best Ive ever experienced in a used car. Thank you! read more

I've been going there often on since they opened. I used to go to the restaurant that was there before it was Kingston Auto. Anyways, over the years I've bought a couple of cars from there. They've always stood behind their work as far as warranties any work they've ever done has been outstanding. They've never done me wrong and I appreciate that. I have sent a lot of people there to buy used cars for their kids And haven't gotten a complaint from anyone of them. One of them actually talk to me about how impressed they were with them standing behind their warranty no FinePrint God had a problem with an extra amount of days and they took care of it. 100% so yes as far as being a local business I find them easy to deal with and honorable. read more

After the absolute run around at CarMax, we found this gem of a dealership. Family run and knowledgeable, we found the car we wanted at the right price immediately. The service was excellent start to finish- right down to David delivering our plates to us over in Newport on his way home, ready with a drill in hand to attach! They know cars and only take in brands they believe in. Trust me when I say - best car buying experience ever. (And I like to complain;) read more

Quality service! A few months ago my Impala daily driver was having some cooling system trouble. Kingston Auto got me in promptly, quoting me for a head-gasket at the tune of 1800-2000 dollars per the diagnosis of another shop. However, they determined that this was not the case, and were honest saying it was only a front seal on the engine, bringing the total cost down to $800 dollars. Service staff were very friendly and seemed very knowledgeable. Their honesty was most appreciated, as there is a huge delta between 800 and 2000 dollars! read more

Place is terrible, awful service and time management. Went to pick up my car and it was still in the lift and hadn't even been worked on yet. Was supposed to pick it up at 2:30 ended having to wait till 3:20. Overall, I wouldn't recommend. read more

A number of years ago we were looking for a minivan as our family had expanded but we were tight on money. The owner and subsequently his son, nephew and all the staff had done a great job in getting us into a good, safe and reliable minivan. Since then we have bought at least 8 cars from them and will continue to patronize their establishment. Most of the older cars were traded up and were still in good working condition. We trust them and their honesty and service. They're good people. The owner works off old school values. Something not seen these days and he's instilled it in his employees. read more

Bought a Jeep from here 3 years ago. As soon as all the paperwork went through and I drove the Jeep off the lot the check engine light came on. Brought it back to the dealership under warranty at least 4 times since the the check engine light kept coming back on . The last time I took it back they charged me $400 and as I drove away from the lot the check engine light came immediately back on. I've been to about 4 mechanics at this point that told me this was a garbage car and they should have never sold it to me. I don't live here, so trying to come back to the dealership to confront them is inconvenient at best. I have dropped more money in this car keeping it on the road than it was worth initially. Go to a real dealership this place is scum read more

We were so thankful for their help buying the right car during the dark days of the pandemic. They even coordinated our car registration for us! I would happily go back to them for our next purchase! read more

Car repairs can be stressful (especially when your car fails inspection at first!) but my whole experience here was honestly delightful. Mike even let my dog hang out with me in the lobby while we waited, it was so sweet! I was only there for a state inspection and the necessary repairs to pass the state inspection but Kingston Auto went above and beyond and installed my new windshield wipers that I had not gotten around to installing myself. I will definitely be coming back! read more

Friendly staff. Prices are a little on the high side, but given the proximity to my work -- it is a solid go-to place in a pinch. read more

I was traveling to Rhode Island from NY when my transmission blew on my car. Mike and the guys at Kingston Auto were the most reasonably priced for a new transmission, and communicated everything with us very well. It was a bad situation, but the guys at Kingston Auto made it easy for us to fix it. I recommend them to anyone in the area that is looking for an honest and reasonably priced auto shop read more

My family and I have been doing business with Sina for years. We get our vehicles serviced here, and we've bought many vehicles here over the years. The staff is great. We've never had any problems, and we recommend Kingston Auto to anyone in the market for a good used vehicle or mechanics! read more

My family has been doing business with Sahand and Sina for many years. The crew at Kingston Auto Sales is always very professional and honest. Because of their honest approach, we have referred many friends and family for all maintenance needs as well. Their service department is the best!!! read more

I have been a customer of KAS for about 5 years until now. I must be fair and say that my purchased car from them has been fantastic, but, something has changed with these people and they have become greedy and only care about overcharging and doing unnecessary auto repairs. I just got a second opinion from another highly recommended auto care center and I saved about $300 and the repair was simple and quick. Please stay away from KAS for auto repairs. It seems this is where they make their money and are now ripping customers off. It is too bad, since they seemed like a nice family operation but operations like them never learn. You can't sacrifice 100% customer service because you get greedy and now only want to overcharge and make unnecessary auto repairs to just bring in as much money as you can today and not think about how it will come back to bite you. They are shooting themselves in the foot. No longer concentrating on 100% customer service. Maybe this is a result of the pandemic and inflation but they need to re-evaluate their operation and make some major changes. read more

My family and I have been going to Kingston auto for years and years. The staff has always been friendly and reliable. We have purchased our last three cars from Kingston Auto and all have done very well long term. The staff spend as much time as needed with their customers for them to understand the problem and how they will fix it. They have never steered us in the wrong direction when purchasing or repairing a car (no pun intended). read more

I live nearby and use them for service, repairs and inspections, they are always super helpful and willing to go above and beyond, what a contrast to the dealer experience! I just recently had a wheel that was stuck on by an over-enthusiastic dealer tech with an impact driver, no matter what I couldn't bust it loose. Kingston Auto to the rescue, called them in the AM, drove over around lunch, and was on my way in 10 minutes, couldn't have been nicer, it wasn't a problem they caused, but they were happy to fix it quick! read more

I have had them service my car a few times and have not been satisfied with the price or the quality of the work. I recommend not giving them your business. read more

Bought 2 cars from these folks. Staff was friendly and helpful the owner was a very nice guy gave good attention. One vehicle had a problem that was fixed before we picked it up. Unfortunately the check engine light has come on again 2 weeks later for the same problem. We are taking the car back to see what they will do for us to fix the problem I will follow up here to let folks know how they handled the problem. read more

Took my new truck there for it's first vehicle inspection, They rejected the inspection due to tire wear. The truck tires ONLY have 20,000 miles on them. Then goes out of his way trying to sell me a set of tires. State of RI requires a minimum 2/32" of tire tread left. Being a machinist I know what 2/32" / 1/6" looks like. Take the truck to the dealership and have them inspect the tires. We gauge all 4 tires and nowhere on the tires it there anything less than 4/32" /1/8". Go back to Kingstown Auto Sales with a tire tread gauge in hand and fight with the owner. The owner says " my guy says they didn't pass his inspection and he won't release the sticker". I ask to speak to the inspector and he won't let me.The owner then looks at me and says "You know your going to need new tires soon anywayl".I than go to Providence to the State Inspection Facility for a Challenge inspection. The inspector looks at my tires and says " I don't even have to put a gauge to those tires" and approved my inspection . I have filed a formal complaint against Kingstown Auto with the state read more