I parked here for about 2 years with a monthly pass and had no issues. You are able to set up automatic payment so you don't have to go to the counter at the beginning of every month to pay. There have been times when the lot was near full, but the team here monitors that so that there is always parking available for monthly pass holders.
Recently, I changed jobs and no longer needed to park in the lot anymore and called to let them know not to renew for the next month. The man who answered the call let me know that the system was down so they weren't able to process any auto payments anyway and that he'd let the employee who handles the monthly payments know to discontinue my account. My job ended a week into the new month and the week after I was no longer there, I noticed that they had charged my credit card for the upcoming month. I called back and spoke with the manager who refunded me partially for the month since I had used the pass for about a week which I thought was fair. He assured me that my card will no longer be charged as well.
If you are a SUNY Downstate employee, the lot offers a discount for the monthly pass. Bring your ID to show them proof of employment. read more