I have not rented yet from them but I will post my videos from the tour I took of the location for…read morea potential event, and some rental details. The owner also owns the barbershop around the corner in the same plaza and came quickly to meet me to do the tour once I arrived. He responds quickly to texts and calls. Here are my notes: venue comes with - 60 folding chairs - 2 round tables - 5 (4 ft) rectangle tables - 4 (6 ft) rectangle tables - 4 high top bar tables - 24 bar stools - 3 buffets for food service, one large cooler, a cold drink fridge, one very small food warmer (small black box next to the white cooler in my video). - Separate gender bathrooms - WiFi and Bluetooth Sound system with good volume that can be loud. Can show a slideshow on TV. (Everything was out in the video except for some of the stools. You can set up how you want.) The time you reserve includes set up and break down (chairs and tables need to be broken down and placed against the wall). Unless you pay an additional fee for him to set up and break down for you. Trash needs to be taken to dumpster at the end of your rental. Parking is what is available in the plaza. There is a small lot right next to the venue that was empty when I toured. He will unlock door and walk through at the beginning of your time and come back for walk through at end of time. $200 refundable deposit is required to book and signed contract (cash, cashier check, M.O. or Zelle). Full payment is due 2 weeks before your event (can do PayPal invoice). These are my notes and ratings based on the tour, not based on me using the space. When I toured, they just had an event recently, so it had not been cleaned or broken down yet. Which I am grateful for because that let me see the potential of how many the space will hold with all the tables and chairs out.

i love how clean and well kept everything was especially the bathrooms !! i love the lighting and…read moreeverything white it was beautiful

Last year, my fiancee and I toured about 10 different venues, and we both agreed that Citadel is…read morethe most beautiful and is the venue we want to have our wedding in September 2020. The venue has gorgeous marble floors, chandelier, natural light, grand entrance floor, etc. Many couples including us are curious about wedding preparation under the current COVID-19 situation in Houston. Like others, we looked for options such as reschedule, etc. We finally came to the conclusion to have a very small wedding instead of a big one that we originally planned to ensure everyone's safety also support the local businesses; Citadel and all vendors we are working with. My fiancee and I exchanged multiple emails/phone calls with Rebecca (Sales and Event Manager) to adjust event details. I was very impressed by how she is handling the current situation. Most importantly, she kept reminding us she's there for helping us and bringing new ideas. We are still in the progress of the adjustment, and hopefully, we can figure out a way to have a safe and happy wedding. I hope everybody stays healthy and we can come out happy and stronger . I will update the reviews as we are making progress!

I came here for my friend's wedding. It's an amazing venue with beautiful, picturesque settings…read more Great for a ceremony or reception.

I will give the front office lady Andrea 5 stars. She is very helpful and tries her best to…read moreaccommodate On the other hand rental process, items included in the rental, items available for extra rent can be improved

The clubhouse was nice and very clean. The space is elegant and very well laid out…read more The bad: I was very disappointed with the front office woman Andrea during my recent visit. From the moment my wife and I arrived, we were met with indifference and a lack of professionalism. She began talking on the phone after we stood by the window. As she was the greeting face, she failed to greet us, offer any assistance or state that she would be with us shortly. As a venue that asks customers to pay potentially over $2,000 for a 4 hour rental space this behavior was off putting and a large factor into where we will spend our money. Very disappointing!

Well.... I have to say it's located in an odd spot, but I love the look of the venue. I'm trying to…read morefind a place for my birthday party this year and I want it to be there. However, I visited one day and the event booking person was not there. I was given a card with an email address which I sent an email to that hasn't been answered. I'm now trying to find time to call...... I didn't think it would be this difficult to pay $$ for something.....

The experience was ok, here for a networking event. It's a pretty dull spot in middle of nowhere!…read more I hope they host nicer events to truly feel the place out!

I called this venue multiple times trying to speak to a live person. I would always get a voicemail…read moreand would leave a message and or text just as the person on the voicemail asked it's caller to do at that time. I also sent emails inquiring about the venue to have my baby shower, but I guess since I wasn't talking 100 or more guests, the owner or manager didn't bother to return any of my calls or emails. A relative and I even stopped by the venue and what do you know? Doors locked and lights off...during their so-called hours of operation. If your event is over 100 guests and you are okay with spending unnecessary large amounts of money for a venue tucked in the back of bunch of other office buildings off a busy FM2234/ Mchard Rd this spot may work for you. If this venue is meant for large or specific events only then specify that and at least call the potential client back. It was tacky and unprofessional to have never received any feedback or replies from management. Well the same day I took a drive to this venue and no one was in sight when I arrived was the same day I found the perfect and unique venue where I held my baby shower which had way more space for guests, food, gifts and games. The owner also gave me fab rate. So no thanks, Reflection Bay keep your venue. There are others with more amenities and management who will humbly communicate with any potential client.

Was here for a graduation. It's a very nice venue, indeed!…read more I assume our event wasn't completely normal. I believe the owners are related to the graduates we were celebrating. Still, it was a great venue. Things went well technically, with videos display in multiple places. The food was great, but I believe family members provided the food. I can see this being a great venue for any family gathering... birthday, wedding, etc. Definitely give these folks a call if you need a place to hold your event.

Although the exterior was very unassailable the interior was surprisingly lovely. It wasn't too…read morecrowded and the music was very good. However, the decibel kept setting my Apple Watch off. FYI: There is no food, and it's BYOB.

The venue looks good once you get on the inside, but when you drive up, it is a complete turn off…read morewhen you see the windows and the front door. It looks gross! Need to fix that.

I am a Houston bride who attests to the hard work and dedication that this company boasts. Previous…read morereviews are related to a different company, essentially, since this group is recently under new management. Please, disregard and move forward with the best decision you'll ever make (and I mean that in every context of the phrase.) The "new" En Vogue was the best choice I made for my wedding. Stephanie (owner) is my coordinator, and she is everything a busy girl needs in her life. Stephanie is like a personal assistant-wedding edition, and she genuinely cares about bringing your vision forward. I cannot stress how important it is to have a coordinator who is ON, all the time. Since I have a crazy schedule and unpredictable work hours/home hours/school hours, it was imperative that I select a full service package. And y'all-En Vogue delivers. She texts me, calls me, tags me, picks up vendor samples for me, proof reads emails for me, communicates with all the top vendors in the city, and goes above and beyond to de-stress a very stressful season in my already-chaotic life. I knew that wedding planning while balancing my full time job and full time school, among life's other surprises, would be a challenge. But she and her team make it feel organized. Essentially, Stephanie's most frequented phrases are "Do you see this for YOUR wedding?" And It's taken care of." Do yourself a favor and don't have a small stroke while planning your wedding. This team knows exactly what they're doing and their kindness and dedication shows.

I am very surprised to see all of the positive reviews on Wedding Channel regarding, En Vogue…read moreEvents, because I had the complete opposite service. To start off, it is not my goal to defame En Vogue Events, I am still a bride and customer service is HUGE to me. When looking for vendors, I want the opinions of an honest bride to help me, before signing a contract with a vendor. So, this is my reason for writing. I cancelled my services with the company over two (2) weeks ago and purposely waited this long before writing a review, to see if Haley Hughes would call to reconcile and admit to not following the contract, the company never called/email to apologize, so I decided to let her brides know what I experienced. If I were a confrontational person, who was rude and derogative, then I can expect a company/individual no longer provided their services, but I am the complete opposite. I just expect to get what I paid for and for a company/individual to do their job. I am still in the process of planning my wedding and when I worked with En Vogue Events, it started off okay, but then I noticed Haley would not respond to emails in a timely manner, I would have to remind her to send over timelines, she did not attend the floral meeting (which was stated on the signed contract), she did not contact me to attend meeting with other vendors (also on the signed contract), unreturned phone calls/emails...etc. When I first met with Haley, I mentioned that customer service is the most important quality of a company. She expanded on how she is great at that, she is anal and so business will get done...etc. Just last this month (May 2011), I had to cancel with her in the middle of my planning, because there is no way I wanted to give someone thousands of dollars and they did not care about my wedding When I realized I could not take it anymore, my fiancée and I schedule a meeting with Haley to discuss how this business relationship is not working and what she was going to do; since she did not follow parts of the contract. She understands that my fiancée and I live 60 miles out of the city, so we had to prepare the night before to meet with her. She wrote me around noon, the day we would meet, to cancel. This was not the first meeting she cancelled. After that, I knew she did not care about our wedding. Our venue in Dallas is beautiful and most of the brides who host their wedding there, is willing to pay a lot of money for vendors. Our contact at the hotel has many years of experience and loves to hear about vendors, so she can recommend to her brides. We also plan on having our wedding figured in magazines and websites, which would have also brought her additional contacts. I have no idea if it was a personal grudge (which I have no idea why it would be, because Haley and I barely spoke, she only showed to one meeting to get to know me.) The hotel recommended a new planner in Dallas and we are so happy. I said I would not go over budget for a planner, but I did, just because her recommendations from the hotel, and from other brides was positive. So if someone is willing to go above and beyond, we are willing to pay. This is a long email and I did not included other instances my fiancée and I had with En Vogue Events, but working with them was the absolute WORST part of planning this entire wedding. So, if you want a planner to care about you and your special day, in my opinion, this is not the company.

I stayed here on the night of Christmas Eve, and it was very quiet. I did see a few other guests,…read morebut overall the hotel felt calm and peaceful. The staff was very friendly, and check-in was a breeze. When I first arrived, there was a bit of a line at the front desk, so I went straight to my room and tried the digital key. Surprisingly, it worked right away--which rarely happens--so I was able to get settled without any issues. I noticed signs throughout the hotel mentioning that housekeeping had December 25th off to spend time with their families, which I thought was very considerate. I had no issues related to that during my stay. The room was well equipped with a microwave, mini fridge, and a coffee maker similar to a Keurig. The TV is a smart TV and includes Netflix, which was great. Breakfast is not included, which is typical for a Hilton Garden Inn, but there is an option to order breakfast in the morning. I went down to the lobby to do some work and saw a few other guests, but it was never crowded. The property also has an outdoor pool and a fitness center. One thing that caught me by surprise at checkout was an added "Shadow Creek" fee, which is tied to the neighborhood or area of the hotel. This fee--about $4--was not included in the original booking confirmation email, so just be aware of that if you're booking a stay in Pearland. Overall, I had a great stay. The staff was friendly, the hotel was quiet, and I would definitely recommend this location.

We stayed here while visiting friends over the holidays and had a pleasant experience. This was…read moreprobably my fifth stay at a Hilton Garden Inn, even though I don't usually choose this brand. Check-in was seamless as I checked in through the Hilton Honors app. When I arrived, there were several guests waiting at the front desk, so I went straight to my room and used the digital key, which worked perfectly. Nice touch: the TV welcomed me by name, and the AC was already running, so the room was cool and comfortable when I walked in. This was very much needed since it was 79'F on Christmas day!! The room itself was pretty much what you'd expect from a Hilton Garden Inn: a comfortable king-size bed and standard amenities. I had limited interaction with staff during my stay since I bypassed the front desk for a physical key card. Not complimentary upgrade! One small FYI--when I booked the reservation, the total rate was different from the check out statement. There was a local fee listed as "Shadow Creek." I asked the front desk about it and was told it's a local area charge since the hotel is located in Shadow Creek. It was about $4, not a big deal, but something to be aware of. They let their housekeeper staff off on the 25th and it was a nice touch. Employees are your most important asset and kudos to management! It was a comfortable, and hassle-free stay.