I've got a little bit of experience w body shops having raised 3 kids. I'm in my later years now;…read more lady backed into my car. Went to Thompson's for estimate since they were near my house. I had an idea of what the repair to my BMW 330i dent on right rear quarter should cost to repair. For costs, they met my expectations. I toured the shop and they had a lot of restoration work they were doing on classics, a good sign. I'm pretty critical when it comes to things. The body work and paint job were excellent. Based on their work, I can highly recommend them. I'm taking the time to write this review because I think those guys deserve it.

They were wonderful to deal with! My car looks brand new ! They were able to evaluate the car right…read moreaway, started work on it a few days, efficiently handled the insurance and had it complete when they promised . My car has a metallic paint that I was concerned would be difficult to match. They matched it perfectly. I wouldn't hesitate to use them again.

Horrible paint match and promised to do things that never were done but charged for it all. He…read moretries to lie his way out of things and steal peoples money. This way clown boy Troy can't remove this review. Be careful they remove bad reviews from their Facebook. The way the paint comes out of his machine is how he paints. Doesn't blend and I feel they do not even know how as they just panel paint. Run away from this shop. Real crooks

Best customer service. I drove in with a problem. My business magnet was stuck on my car. I asked…read moreif they had any suggestions to get it off. They said they could apply some heat and work on it to get it off. It was really stuck on and chipping off. They drove me to my shop and fixed my car for me in a few hours. Then they brought it to me. And they fixed my license plate that they noticed was coming off on one side. The Honda dealership said they could not fix it without some major work. lol. Well, Buddy fixed it right up for me without me having to ask. They have also done body work on a couple of my vehicles and did an excellent job in a reasonable time! Highly recommend Buddy's Auto Body Inc in Vinton, VA

did a horrible job took twice as long as they said it was. My black wheels are coated in white…read morepaint.. there are tremendous runs not just a little bit but a lot of overspray. There is overspray on all the window trim.

I hired Maaco to repaint front bumper on 2004 Hyundai XG350for $560. Waited approximately 1 week to…read morepick up vehicle. Bumper looked good but a considerable amount of overspray was on hood and front windshield. They also scraped the rear quarter panel pulling vehicle out of paint booth. I removed overspray from front windshield myself and returned vehicle to Maaco to have hood properly cleaned and buffed. Told them not to worry about the scrape on panel. Waited entire day to pick up. After arriving home noticed the entire vehicle had white overspray on all panels and all windows. Returned car a 3rd time to clean and buff entire car. Absolute nightmare. They did not clean nor buff passenger side panels or windows at all. The driver side panels they did buff were left scored and a spot on the roof was buffed down to the undercoat. White dusty shoe prints were left in interior of vehicle. Every time they tried to repair one thing they caused damage somewhere else. Now the entire car looks worse now than before taking it to them. Will call their corporate office and file a complaint with BBB. Will also contact insurance company concerning damage to side panel since they want to take advantage of their customers. Was told by employee there is no way to avoid the over spraying. Like they never heard of exhaust fans. Do not go there. They all should be fired and business shut down. I will never hire them for anything in the future. I could have removed bumper and taken it to them If I knew they do this sorry of a job. Awful!!!!

New manager Ben is very helpful and knowledgeable. He takes the time acknowledge the problem and…read moreprocess the situation. The best help I had thus far. Thanks Ben.

I had been rear ended and my truck needed a new bumper. Sean fixed it quickly and correctly. Now…read moreit looks like it was never in an accident. thank you. I would highly recommend!

my car was having issues starting so I gave Kendal auto call. He scheduled an appointment and was…read more a thorough evaluation of my car. He was very efficient and quickly diagnosed the issue. The fact that he was a mobile mechanic and was comparable to other auto shops. He quoted me a great price in two hours and I was back on the road again. I will definitely use him again.

From the owner: Car not starting? Battery dead? Head lights? We can do it all at Kendal James Automotive. We will…read moreget you up and running. We can diagnose and repair your vehicle while your at home, work, or the side of the road.We also offer a variety of bodywork services. WE COME TO YOU!!

Love these guys! Over the years they've performed work on…read moreseveral of my Volvo wagons. Initial consultation is extraordinarily unhurried, patient and through, taking time, above and beyond, for questions, answers, explanations! Work is delivered on time and beautifully competed! Could not have a better experience - with any business! Michael Vick, Roanoke

My Subaru Crosstrek was repaired just like new and the service as always was phenomenal. If you…read moreneed repair for any type of car they are the greatest. They go above and beyond to make sure you are 100% satisfied.

They were very informative and workrd with my insurance. I would recommend them to family and…read morefriends which i have

Horrible experience. My car sat in their lot for 8 days while they said they were waiting for my…read moreinsurance to agree to their estimate, or so they told me. They never bothered to tell me that the estimate they sent to my insurance specifically stated that they would not guarantee their work. So it sat there, while I played text tag with them for a week while they failed to give me the full picture. The entire time they played it off like as soon as my insurance approved, they would get to work and fix it. My insurance finally called and said they would not cover the costs because Caliber would not guarantee their work. When i went to get the car, the guy i had been dealing with said he was surprised to see me and didn't know why i was there. When I said they sent an estimate to my insurance saying they wouldn't guarantee their work, he clammed-up and started talking in circles. The estimate they sent to my insurance was for just over $7,300 for some chemical etching on the paint on one side of my car. When i asked how much it would be to sand, strip, and repaint the entire car, the guy wouldn't give me a clear answer, but eventually said around $8k. How is "buffing and polishing" (his words) to remove etching that they won't guarantee to work seven thousand, but an entirely new paint job a thousand more? A giant mess and a waste of time, stay away TLDR: these people wasted over a week of my time, were not forthcoming , shady pricing estimates, and didn't seem interested in actually trying to help fix my problem. I'd never recommend them to anyone