A solid 3.5 stars…read more The good: -Beautiful views of the water -The lounge area by the pool was so relaxing and comfortable! Sincerely the best of any resort we've stayed at -Genuinely friendly staff -The cleaning crew was phenomenal and didn't miss a spot The not-so-good: -Paper thin walls. We were woken up multiple nights because the upstairs guests were walking around. Yes, plain footsteps - not even stomping - were very audible. For close to 1k a night, this shouldnt have happened. My cheap grad school duplex apartment didn't even have walls this thin! -Friction prevented us from giving the resort more money. There's room service but no menu in the room and it wasn't easily found online either. And we were so ready to drop a good amount of money on poolside drinks and food but nobody waited on us both times we were at the pool. (They did happen to wait on the social media star who was present, which was very obvious, and we made eye contact with another family who shrugged because they hadn't been waited on either.) And finally the coffee shop closed at noon. We would have happily patronized the shop for a treat and a coffee and were disappointed to find it closed so early. -Our perception was that there was nothing going on at the Wequassett. We stayed in June (and received the May newsletter; perhaps that would've given us more info if we had the correct one?) We had expected the poolside bar to be open. Maybe some live music. Smores for the kids by the fire (we would've purchased this.) So many opportunities for improvement! We stayed at the cliff house in Maine last year and there was a number displayed around the resort that you could text and they'd send a message with info about was going on at the hotel that week! Such a memorable touch - Wequasset could consider something like this. All in all, not awful, but not blow-your-socks-off fantastic, either. Just plain average in the realm of resorts.

Wequassett has been for many years among the best properties I go to in the US (or internationally…read morefor that matter). Every single time we visited, the service has been impeccable and I find it hard to think about any other resort that can get even close to Wequassett. The grounds are perfectly kept and the rooms have been recently renovated. And although, there's a trend even with classic high-end resorts (St. Regis, J.W., Ritz-Carlton) to make their renovations a little too modern for my taste, Wequassett successfully kept their old school charm. We always stay at their Signature Water View King rooms (and book well in advance as there's only a few of these) so I can't speak of other room types. The amenities are flawless and even though the main pool gets VERY crowded during summer weekends, the pool attendant always found 2 chairs for us. My only recommendation for this property is to have a backup plan for the main pool. Perhaps installing a deck and adding some more chairs there to accommodate more guests that prefer the beach vs. the pool.

I haven't stayed at the Commodore before, but it seems like it is under new ownership and…read moredirection. The place was given a refresh and improvements have been made. It has a great location steps to the beach (about 250 according to the innkeeper), a pool, a newly obtained liquor license so you can purchase drinks, and a friendly staff. It all made for a pleasant place to stay. The included continental breakfast was very nice - it is limited to 8am to 9:30am. A nice selection of yogurts, cereals, bread items, fruit, hard boiled eggs, juice. Also has one of those press a button, get a pancake machine. A couple of toasters, but they toast slowly. Fresh coffee is available at 7am, and Keurig machine is located in the lobby. The grounds are well maintained with beautiful flowers and greenery out front. The rooms all have chairs so you can sit outside with a pool in the center of property. A good idea for the Commodore would be to install a clothes drying rack in front of the rooms since everyone uses the chairs to hang wet bathing suits, towels, etc.. could make things more convenient and look neater. The rooms were nicely updated. The bathroom in our room (125) was very small, but luckily the sink is outside. The toilet/bathtub area's door barely clears the toilet so it feels a bit small - especially if its more than 2 in a room. The in the wall AC worked well, and the white noise it generates help to block outside noise. There was an issue about drinking your own alcohol you brought in since they now have a liquor license. There was sign in the room that your own alcohol could not be consumed anywhere on the grounds. I never heard of this before, but Massachusetts has strange liquor laws so something you may want to keep in mind. I like they have free to borrow beach chairs and beach carts for bringing stuff to the beach - so no need to pay the $20 parking fee to bring a car to the super close beach. Shuffleboard and cornhole games are on the grounds. Harwich is a nice, family friendly town with some nice places to eat nearby, or a short drive to other parts of the Cape. A good place to stay especially if beach accessibility is your thing!

This review is for the Mexican restaurant on property. It doesn't look like much but it was…read moreactually delicious. We had a light dinner and some margaritas and it was great. 0 ambiance and food and service was a 9. Go figure !

This was possibly the worst hotel stay experience I've had in all my 35 years of life. We checked…read morein to "Arbor Village" I believe was the name and had to take a shuttle it was so far away from main hotel grounds. Upon arrival of the "hotel room" - I use this loosely as it was essentially section 8 housing. We were greeted with a dirty apartment, a large wad of black tangled hair on the bathroom wall, a large wad of seemingly dog / animal hair in the foyer, a loud door in the foyer that slammed loudly and shook the apartment unit upon opening, and a musty smell that I can only assume was mold. Of course, I immediately requested to switch rooms to the main hotel grounds. We checked into an actual hotel room that was clean and normal. The breakfast, beach bar and ocean terrace were all fine experiences. The beach is the reason we return to this hotel property and did not disappoint ... until my husband was assaulted by another hotel guest's child, left unattended, on the beach. We were sitting on the beach when a child threw a large rock the size of my palm right at my unassuming husband's face. The child's parents did nothing. I immediately jumped up to attend to my husband and walk him back to our hotel room to ice his face. After he was situated, I explained the scenario to the concierge and a manager who was walking by. They took down my number and told me they'd reach out after corresponding with the hotel beach bar manager. I never heard back from anyone. Upon check out the next day, I followed up only to be left waiting in the lobby for 30+ minutes and then accosted by the hotel room booking manager. He was dismissive, haughty, rude, condescending, inappropriate, unprofessional and misogynistic. He said, "You should've contacted the police" "I don't know what you want me to do" "What do you want to get from this" when I simply asked him what hotel protocol or recourse would be as this was a hotel guest assaulting another hotel guest on hotel property. My husband's glasses were broken and he was bleeding. They did nothing to correct the situation, apologize or help. I would never stay here again and I am so disappointed as I was excited to show my husband the hotel that my late father, mother and I would return to each summer in my childhood.

The Mansion at Ocean Edge in Brewster, MA features a five-acre lawn called The Front Lawn. The…read moreFront Lawn is open to the public and offers a variety of amenities like tented areas for shade and lawn games. Lawn games include frisbee, horseshoes, giant Jenga, croquet, volleyball, badminton, cornhole, and so much more. Guests can enjoy lite bites and drinks from ordering at the kitchen shed. Pizza is prepared at an outdoor oven. I ordered the 10" hand tossed Fig and Prosciutto pizza ($18.00) and half a bottle of Whispering Angel rosé ($18.00). The pizza had sliced fig, shaved prosciutto, honey ricotta, garlic olive oil, and baby arugula. It was very tasty. It took about 15 minutes for the pizza to be ready. The rosé was poured into a plastic cup. The staff members were very friendly. I really adored my time on The Front Lawn on a weekday evening. When we arrived about 5:30pm, it wasn't too crowded yet but as it got later in the evening, groups of people started to appear. We relished our food and drink and played some lawn games. It was so nice to be outside and take in the fresh air. The Front Lawn is a great spot for families and offers a relaxed, open-air atmosphere. There are even staff members to teach guests how to play games or there if you need an extra player.

I would absolutely come back! We stayed at the beach resort and it was amazing! Walk out to the…read morebeach, plenty of outdoor seating, great staff, clean rooms, many breakfast options, etc!!

This is a terrible place. Overpriced and mgrs are mean. Food is boxed cereal. This is an…read moreembarrassing place.

My biggest concern with Ocean Club on Smugglers Beach is guest safety…read more During my stay, I observed multiple children lose their balance and fall near the main pool railing. In my opinion, the railing does not appear to be safe, and I believe it should be inspected to ensure it meets all applicable safety requirements. I brought my concerns to several staff members, including the maintenance manager. Unfortunately, I felt my concerns were not taken seriously, and I found the response to be dismissive and disrespectful. When a potential safety issue involving children is reported, I expect it to receive immediate attention. Aside from this issue, the resort itself was okay. However, guest safety should always be the top priority. I hope management addresses this concern promptly so future guests can enjoy their stay without worrying about the safety of the pool area.

Fantastic stay. Two adults for two nights. Easy check-in and check-out. Comfortable, clean studio…read moreat a clean beach. Helpful staff. Will be returning.

Super beach shanty feel. Private beach across the street and great views. Manager is very…read moreresponsive. Great local restaurants and activities on the Cape. The full kitchen is a blessing.

We stayed off season and LOVED it!…read more We were on the second floor of the Seawinds II Resort and had a perfect view of the water. The condo is extremely clean and spacious. Our 2 bedroom was really 3 - it had a loft and a pull out couch. Four of us slept their extremely comfortably. I highly recommend it!

My parents honeymooned here, even once in a brochure...and it was our go-to vacation spot since…read morethen. I'm now 43. It's now a cheap motel that costs much more than it's worth, but happens to have a nice beach. I went with them a few weeks ago and it was just so sad. Apparently there's new ownership and they don't care. This isn't the cape cod experience I remember. The only thing I loved was the Adirondack chairs facing the beach. The outdoor pool was dirty, a small space and too crowded, and the indoor pool used to be my favorite place. Now it's just walking into mold. Should you really breathe it in? They got rid of the hot tub because they never cleaned it. My parents enjoyed the beach but as a resort were disappointed in what this became. Honestly, I'm heartbroken. For this and more, we won't be back and that's saying something.

Overall we have a great experience when coming here. This was our second Fourth of July here with…read morekids. Pros: -Great location right on the beach and close to restaurants - Good for kids. Our kids loved the pools and activities - Indoor pool is a plus for bad weather - Our room was clean and updated -Music/ entertainment on some nights -You can use the sister resorts for activities as well Cons: - The onsite restaurant is terrible. We were hoping it would be better this year since they said they were revamping but the food wasn't good. Most people leave the resort for meals. You can also get poolside service but took over half an hour to get 2 drinks - Our room was next to a hallway and people were slamming the door coming in late at night which woke up my kids a couple times. Would be nice if they had soft close doors - upon arrival we didn't know our card had been locked due to suspicious activity and initially declined. Front desk employee seemed very annoyed. We simply used a different card and figured it out but were not greeted by friendly staff

This was exactly the weekend getaway we were hoping for--peaceful, relaxing, and with stunning…read moreviews of the private beachfront that guests have access to. It was a slower weekend, likely because the on-site bar and restaurant aren't open for the season yet, and the weather was still a bit chilly. We stayed in the Cross Rip building, one of the two main buildings on the property. The room we stayed in was small, quaint and a bit dated in terms of decor and appliances. There are also a few houses available to rent and a pool house with a game room located across the street. The game room was a bit of a letdown--only the shuffleboard was usable, and we couldn't find paddles or pucks for air hockey or ping pong. It's possible you need to request them, but nothing was clearly indicated and we didn't end up asking about it. The highlight of our stay was definitely the heated pool and outdoor jacuzzi at our building! we spent a lot of time there. It was never crowded, and at times it felt like we had the whole place to ourselves. I imagine it gets a bit busier as the season kicks into gear. Every staff member we interacted with was warm and welcoming. I'd absolutely come back for the peaceful atmosphere and beautiful setting!

I booked a second story room with a balcony on Expedia. They gave me a 1st floor room inches from…read morethe pool and with the public staring directly into the room. They said they couldn't switch me because it was full-fine. But they offered $0 in compensation and acted like it was my fault when I clearly booked a room with a balcony! Bait and switch. $575/night to subsidize someone else's view (multiple people actually) while you can't enjoy anything about the room because it is fishbowl surrounded by pool, bar, staff, public, their outdoor equipment storage. Unreal.

I read a lot of reviews here. I booked this place. I wanted something right on the beach per my…read moredaughter's request. Peak summer booking that cost $500 a night for partial view of the beach. Beautiful place. Very well kept, lots of student workers. Very helpful staff. They charged my card twice for the same amount. But then were able to help there after. The place is beautiful and clean. Indoor, outdoor pool, outdoor bar is great. Only if I can stay there forever. The food from the restaurants were awesome too. Definitely will go. Back.

The location is beautiful, but unfortunately our experience with the resort itself was…read moredisappointing enough that we won't return. The biggest source of frustration was trying to get food. At check-in we were told both resorts had restaurants and beach bars, which made it sound like there would be plenty of options. In reality, it was difficult to know what would be open or serving food at any given time. We couldn't find consistent hours on the website or in our check-in materials, and even employees often seemed unsure. The Riviera café was essentially grab-and-go. We used it for breakfast, but typically only one or two menu items were actually available and they were premade and reheated. The coffee options were good, though. We tried going there for lunch after discovering Jonah's was closed and found premade salads and leftover breakfast sandwiches. The employees actually directed us to Jonah's and seemed surprised when we told them it was closed. The beach bar was the most consistent food option, but choices were limited and mostly fried/heavy. At Jonah's, we waited more than an hour for four salads one evening and about 45 minutes for two salads and a pizza another. Places were frequently out of menu items or ingredients, and the beach bar was even completely out of silverware at one point. Unfortunately, the property also felt very worn. Our bathtub was rusty and had peeling paint, the bathroom door barely closed, our TV had a black line running through the screen, and our balcony railing felt loose enough to make us uncomfortable. Carpeting throughout the property looked worn and dirty. An ice machine was broken for our entire stay, the beach foot sprayer was broken, and many interior doors were warped from humidity. The heated pools were still quite cold, while the hot tub was almost unbearably hot. Housekeeping was another issue. Our room wasn't serviced until day three, after I contacted the front desk and asked for service. When they agreed to provide full service, we left the room so they could work. When we returned, the beds had simply been made with the existing sheets rather than having the sheets changed. Staff presence was inconsistent as well. People generally weren't particularly friendly or welcoming and often seemed unaware of what was happening elsewhere at the resort. Beach attendant coverage was unpredictable enough that at one point I grabbed the sand drill myself and installed our umbrella. There were positives. Our room had lots of convenient places to charge devices, which was surprisingly nice. More importantly, the private beach is gorgeous. It's easily accessible and the ocean views are fantastic. We paid for an ocean-view room, and I'm very glad we did because sitting outside and enjoying that view genuinely made the stay better. The location gives this property tremendous potential. Unfortunately, the maintenance issues, inconsistent housekeeping, confusing food availability, and lack of attentive service made it feel like the resort simply isn't being operated at the level its location deserves.