As with any assisted living facility you need to come and constantly visit and check in on your…read moreloved ones, at different times and days. Although this facility is cleaner than most, it's just as inadequate, incompetent and lacking then any other. We were directly lied to by the in-take administration and promised services that the facility does not and has no intention on providing. You always need to go into directly speak to someone. Forget calling. When you call you are put on hold for always at least 20 minutes waiting before someone answers and it's usually an aide who has no clue as to what is what. I think this may be a tactic though. The dietary staff is also amateurish and unprofessional, inattentive to patients and the food NEVER matches what is on the patient tray. I have seen patients unable to feed themselves literally ignored by the staff and then wheeled back to their rooms without having eaten. PT and OT is a joke and they do the very minimum, the very, very minimum. The activities are also lacking in variety, interest, and planning, completely scattered and disorganized. There are no real activities as the are represented on the activity schedule. Everyone there is expert in passing the blame and flashing a big smile and doing a little jig to give you the impression that your loved ones are in caring, capable hands. THEY ARE NOT! Everyone there lies. They will look you in the eyes and lie directly to your face. It's very much a plantation mentality between the staff and family members with the actual patient being looked over and ignored. It's shameful. If your loved one must be in this facility, make sure that you go in and check on them often, if not you are leaving them at the whim and discretion of aides who are usually more concerned with their phone or laughing and gossiping with each other than they are with caring for your loved one.

Horrible care. Dated dated facility! Too much for what you get. Dreary and depressing! Poor…read morequality care. If you care about your parent DONT GO HERE!

Beautiful and elegant inside and out. Located next to All Saints church so residents could walk…read morenext door for mass, or there is a stunning chapel in the facility. The staff is very accommodating, and family members are always welcome for visiting.

Touching Hearts Senior Care has been in business for 11 years in Mobile. Owner, Gina Germany,…read morespecializes in dementia care and education. I am very impressed with her continuing education in the field and the fact that she cares for her patients wherever they may be. Whether at home, in the hospital or assisted living, Touching Hearts will be there. I have not had to avail myself of their countless services, so my endorsement is more about Gina as a person and community leader. Here are some of the services the company offers: Fall prevention, transportation, meal prep, medication reminders, bathing, dressing, shopping, errands, housekeeping, laundry, Alzhimers and Dementia Care.

Gina Germany, owner, is devoted to helping elders and their families. Her excellent staff are very…read morehelpful and knowledgeable. She is an expert on Alzheimer's care. They have a very careful vetting practice for their caregivers and continuing education. I attended the award's luncheon for the caregivers and I was so amazed at all the great people there.

Thank you, Caring Transitions, for making my mother's move from assisted living to memory care…read moreseamless. I could not have managed without you guys. Co-owners Sherry Wright and Shonda Smith are miracle workers! With team members Taylor Imel and Justin Burrow, they transformed my mom's downsized living space into a mini sanctuary that is perfect for her. I recommend Caring Transitions of Mobile 100%! Thank you, again!

From the owner: Caring Transitions® is the nation's largest professional resource for household relocations and the…read moreliquidation of personal property. We are certified transition specialists by The National Council on aging. Our objective is to help clients organize, downsize, sell, transfer and dispose of their belongings. Some of our services include an online auction, estate sale, 3D space planning and clean outs of properties. Whether a family has suffered a loss, is going through divorce, selling a home or settling an estate, Caring Transitions ® can provide the "total solution" structured to fit your individual needs.

Priscilla and Amanda are the most caring dependable trustworthy and responsive care givers we have…read moreever had in over 39 years. Always on time, never asking off, filling in on short notice, And are always quick to answer their phones. And with personal care they know what they are doing! They are very good at making sure skin stays healthy. They are very good at wound care , Catheterization, transferring, and more. They have very pleasant personalities too. We had hoped they would be our caregivers for ever but we have to move and will miss them terribly.

I stayed at Crowne on Dauphin Street last Summer and the CNAs were terrible. They were mean!!!! I…read moreneeded to be fed because of 2 broken arms and they were put out!!!! I had friends come in a lot, but they were still irritated. I also had my sister spend the night, so I don't think I needed much help. They have a real problem there!!!!!

My Grandmother was placed here for rehab and she had excellent care by nursing and therapy. Highly…read morerecommend the facility.