I know that I can always count on Giovannis to gve me a great price and solution. Doesnt try to…read moresell you fixes you dont need. Lets you know if repairs can wait or should be done now. Have had many cars fixed there. Highly recommend

Some of the nicest people I have ever met! I was 1.5 hours away from home and still 2 hours from my…read moredestination when my engine started over heating. This was the nearest town from the interstate and Gio got me right in for my car emergency. I was back on the road in 3 hours and safely got to my destination. He and his team were extremely thorough with my car and walked me through everything he was doing/what was wrong. Pricing was extremely fair and their hospitality was unmatched, as I was stuck in their lobby the whole time. They were so sweet to check in on me and offer me food and water. Would recommend to anyone!

This shop has been taking care of our Nissan Maxima and recently my work van. Our cars AC was not…read moreworking, and we agreed to a diagnostic, which including shooting a dye into the system. My worst fear was a new compressor. Thank God all it was only an O-Ring. Thanks for your honesty!!! Took van to ARS for radiator leak/replacement after Chevy dealer, two hours away did an emergency fan/clutch repair. They quoted me almost $1500 to replace the radiator while I was there, I declined. When I took it to ARS to get the work done my costs were almost $500 less than GM Chevrolet. Also saw that Chevy had damaged a lot of my fins on radiator when they replace Fan/Clutch. (I will deal with them!) The owner and staff are always friendly and ready to assist. They even had a loaner car for me. (As long as I had full coverage on my van)! Just topped off the gas tank! Bottom line-No one is perfect including GM Mechanics, but being honest, considerate, and giving a better labor rate than any other dealer or reputable shop is a winner for me! I'm guessing the owner has 40 plus years' experience and it shows! Thank you sir!!!

TLDR review - highly recommend. Call here first…read more Full review. - I had car trouble right at the halfway point of a long trip and called ARS Automotive as soon as they opened. They answered at 8:00 AM, had me in by 8:10, and I was back on the road by 9:30. The moment I described the issue, they guessed what it was and said, "If we're right, you'll be back on the road this morning. If not, we'll go from there." Sure as shit -- they were right. They were fast, knowledgeable, kind, and genuinely good people. Pricing was also very reasonable, especially considering how quickly and confidently they handled everything. If you're traveling and experiencing engine problems, you can 100% trust this shop. I got lucky they had an opening -- good shops like this stay booked -- but if you're in the area, this would be my first call every time. Highly recommend.

I visited this shop to get my Dodge Nitro looked at. I already knew what the problem was, but I…read morewanted to hear what they thought. Paul gave me an honest answer and was very helpful and temporarily fixed the problem I had until I can afford to fix the major problem. He quoted me a very fair price and I will continue taking my vehicle here to get repaired.

OMG!!! Places like this still exist! Neighborhood garage with excellent service and reasonable…read morecharges. Problem diagnosed, part replaced, and back on the road in under 30 minutes. Snobs stay away, leave this gem to us.

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

What a waste ! Placed an order for a 2025 Yukon Denali Ultimate in May, 2025. Five months later…read morethey get an allocation and then start to change not only my trade in value by 15%, but also the new car price. Don't think because you have something in writing that they will stand by it... Bottom line - I walked away.

We broke down on the interstate with a flat tire this weekend around 12:30ish, we were able to call…read moreour insurance company and find a tow to Prescott Brothers in Mendota (we live in Princeton and also purchased said vehicle at the Princeton location) I was calling around to figure out warranted info and one call from the Princeton store to the Mendota location and they had us set up in a loaner (after the shop had closed) and set up our service for Monday morning. All of which they could have just said no to- they went above and beyond to help us. I am extremely satisfied with Prescott Brothers at both locations. Many many thanks for helping us through a stressful and scary situation!

Everyone was nice, no pressure, and made me a great deal on my new Jeep purchase! Bob and Jon were…read moregreat!

Buyer Beware !!!!!!! We looked at several vehicles, all of…read morethem need repair . Over priced for cars /trucks that need work!

Where do I start? I've been looking for a Jeep wagoneer since the one I have rusted out completely…read more I've got an alert whenever the car shows up for sale anywhere. The minute I found the alert I called about the car. The guy I spoke to wasn't the least bit pushy and gave me great helpful info about the car. When we came out to look at the car he pointed out all it's issues (with a 25 plus year old car, there will be issues)and put it up on the lift for us so it would be easy to see the under carriage. There was no haggling and we left feeling excited about the car and great about the place we bought it from!

Absolutely recommend dealing with this team for any of your needs. I called super last minute (day…read moreof) for an oil change even when they were booked they found a way to get me in. Impressive. I overheard a detail convo I made a appt & just picked up my vehicle & even more impressed. Mitch is amazing & job. I have 4 kids 5 if you count my husband. My car looks brand new. Will be back . Support local !!!! Jamie Policky

This is not a good rating. They do not want to do business with locals. Why are they even here. I…read moretried to trade a car and basically they offered $500 stating they were risking everything. Then I asked to buy the car out right and they offered only $500 less sticker. Wow. What a great offer. Do you think we are stupid farmers? No thanks duffysauto!!!! Good luck...not.

We were on a weekend road trip from WI and had to make a stop at a customer in Peru, IL. After we…read morearrived to our customer we went to pull around to the back entrance and our van would not start. We had it towed to MJ Autowerks and was told he would fit us into his busy schedule since we were stranded. He had us on the road within the hour after cleaning and replacing the battery terminals. We even got some jokes in because our van is detailed and decorated with Green Bay Packer decals. Our weekend was saved and we were able to continue on our adventure. I highly recommend MJ Autowerks!!!

I purchased a 96 Ford Bronco with high miles "sight unseen". Buying a vehicle from strangers in…read moreanother state without seeing the truck had me nervous but these guys are so professional and honest that I'm really happy I took the risk. The truck was described perfectly and I couldn't be happier. No mechanical issues at all which is all you can ask for with. 20yr old truck with high miles. Don't let the good deals here pass you by and shop this place!