This shop has been taking care of our Nissan Maxima and recently my work van. Our cars AC was not…read moreworking, and we agreed to a diagnostic, which including shooting a dye into the system. My worst fear was a new compressor. Thank God all it was only an O-Ring. Thanks for your honesty!!! Took van to ARS for radiator leak/replacement after Chevy dealer, two hours away did an emergency fan/clutch repair. They quoted me almost $1500 to replace the radiator while I was there, I declined. When I took it to ARS to get the work done my costs were almost $500 less than GM Chevrolet. Also saw that Chevy had damaged a lot of my fins on radiator when they replace Fan/Clutch. (I will deal with them!) The owner and staff are always friendly and ready to assist. They even had a loaner car for me. (As long as I had full coverage on my van)! Just topped off the gas tank! Bottom line-No one is perfect including GM Mechanics, but being honest, considerate, and giving a better labor rate than any other dealer or reputable shop is a winner for me! I'm guessing the owner has 40 plus years' experience and it shows! Thank you sir!!!

TLDR review - highly recommend. Call here first…read more Full review. - I had car trouble right at the halfway point of a long trip and called ARS Automotive as soon as they opened. They answered at 8:00 AM, had me in by 8:10, and I was back on the road by 9:30. The moment I described the issue, they guessed what it was and said, "If we're right, you'll be back on the road this morning. If not, we'll go from there." Sure as shit -- they were right. They were fast, knowledgeable, kind, and genuinely good people. Pricing was also very reasonable, especially considering how quickly and confidently they handled everything. If you're traveling and experiencing engine problems, you can 100% trust this shop. I got lucky they had an opening -- good shops like this stay booked -- but if you're in the area, this would be my first call every time. Highly recommend.

I visited this shop to get my Dodge Nitro looked at. I already knew what the problem was, but I…read morewanted to hear what they thought. Paul gave me an honest answer and was very helpful and temporarily fixed the problem I had until I can afford to fix the major problem. He quoted me a very fair price and I will continue taking my vehicle here to get repaired.

OMG!!! Places like this still exist! Neighborhood garage with excellent service and reasonable…read morecharges. Problem diagnosed, part replaced, and back on the road in under 30 minutes. Snobs stay away, leave this gem to us.

We broke down on the interstate with a flat tire this weekend around 12:30ish, we were able to call…read moreour insurance company and find a tow to Prescott Brothers in Mendota (we live in Princeton and also purchased said vehicle at the Princeton location) I was calling around to figure out warranted info and one call from the Princeton store to the Mendota location and they had us set up in a loaner (after the shop had closed) and set up our service for Monday morning. All of which they could have just said no to- they went above and beyond to help us. I am extremely satisfied with Prescott Brothers at both locations. Many many thanks for helping us through a stressful and scary situation!

Everyone was nice, no pressure, and made me a great deal on my new Jeep purchase! Bob and Jon were…read moregreat!

Was heading back to California after visiting family and my windshield wiper system went haywire in…read moremy car. I was recommended to Valley Ford. Ryan and Dustin were fantastic!! Dustin reconstructed my wiper hoses and the system is now better than factory. Thanks Ryan for getting me in and a huge thanks to Dustin for the fantastic work!! Highly recommend this team.

Recently bought a car with Mason. He made the entire process very quick and easy!! Answered any…read morequestion I had , and took care of every little detail. Highly recommend !!

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

What a waste ! Placed an order for a 2025 Yukon Denali Ultimate in May, 2025. Five months later…read morethey get an allocation and then start to change not only my trade in value by 15%, but also the new car price. Don't think because you have something in writing that they will stand by it... Bottom line - I walked away.

Absolutely recommend dealing with this team for any of your needs. I called super last minute (day…read moreof) for an oil change even when they were booked they found a way to get me in. Impressive. I overheard a detail convo I made a appt & just picked up my vehicle & even more impressed. Mitch is amazing & job. I have 4 kids 5 if you count my husband. My car looks brand new. Will be back . Support local !!!! Jamie Policky

This is not a good rating. They do not want to do business with locals. Why are they even here. I…read moretried to trade a car and basically they offered $500 stating they were risking everything. Then I asked to buy the car out right and they offered only $500 less sticker. Wow. What a great offer. Do you think we are stupid farmers? No thanks duffysauto!!!! Good luck...not.

Brought my truck in for some body work from an accident and could not be happier with the final…read moreresults. From the moment I set my eyes on it after it was finished I felt like I had won the lottery. It was literally in better shape than the day I bought it! I was so worried driving it back home because I didn't want to ruin the mirror shine on the exterior and the immaculate interior that was cleaned to the very last detail. Taking pride in work is honestly an understatement. They go above and beyond that from the first call to schedule an appointment to driving the finished product away. I am not someone that does reviews, but would not be able to sleep at night knowing that I did not give praise and admiration when it is so overly due.

My car had serious hail damage. Fender Menders was able to get all it fixed, dealt with the…read moreinsurance company and even set up my car rental. Got my car back looking better then it did when I bought it brand new. They even detailed the entire interior. Looks great! Won't go anywhere else!

Another great service experience. I made my appointment online, for the next day. They were ready…read morefor me immediately and everything was done within an hour. Very friendly people at the service department!

I've been inquiring about a 2012 Ford Explorer for four days and was prepared to make the 111 mile…read morejourney to purchase. I called them at 9AM to verify the truck was still available, when the sales person informed me that the vehicle was "currently out". I asked her why would the vehicle be "out" at 9AM in the morning, when she put me on hold to speak with another man. Long story short; be careful about buying a used vehicle that in all cases was "driven around" for leisure adding miles and possible new damage. It also explains why the online photos were grimy and dirty interior.