Zig goes out of his way to make every visit a pleasant experience. From the moment I walk in, until…read morethe moment I leave, I'm treated with kindness and respect and they answer every question I have. They also respect my time and I'm usually in and out in no time.

Fair and honest shop didn't give my wife the run around or try to get extra out of her like some…read moreplaces do, was pleased with their work snd would definitely go there with and auto repair issues

They were very rude to my daughter when she brought her car in due to a starter issue. They treated…read moreher like she was a dumb kid wasting their time. She has had troubles with her car starting several times and was recommended to go to A&B. She dropped off her car and they called her that night and told her that they started it just fine 15 different times. They had her leave it over night so they could check it the next day and told her the same thing. Said there was nothing wrong with the car. However, the people who recommended them tested her battery and starter and all that and said it was coming up as the starter being low. And to take it to A&B because the first garage couldn't do starters. They didn't bother to do a voltage drop test on the starter cable and ground circuit, or check for a dead spots or inspect the neutral safety switch or clutch pedal switch. They just decided that since it started it was fine and not worth their time. We won't be going back. Although, from the sounds of how they treated her, I doubt they'll care.

The service was top notch. They checked on all my concerns and had me on my way in no time at an…read moreexcellent price.

I can't say enough good things about Todd and the team. They made the whole process quick and easy…read more It was fabulous working with them

I purchased a vehicle, and at first had small problems with it, but the service team was very…read moreresponsive and fixed all the issues I had. They were very patient with me and I recommend anyone to purchase a vehicle from them.

I'm from Morris Illinois. Wanted some cosmetic repairs and detailing done on my 1972 Chevelle…read moreRetromod. Searched, checked out local shops I trusted. Most of them have retired. Checked out Beard Brothers, what a pleasant find! Does not look like the same car, A fantastic job at the repairs and the detailing is unmatched. I would put their work against anyone in the country. Jim and Justin are fantastic professionals. They run a top rate business with fair pricing. They treat all cars like their own. P.S. They have a beautiful frame off restored 64 Corvette Convertible for sale. I will definitely proudly recommend them. Tim Johnson Morris Ill.

Honest, dependable and knowledgeable. The owner helped me with an off site vehicle inspection. He…read morewent above the call of duty out of courtesy and professionalism. I would highly recommend to anyone looking to do business here.

Called for an appointment and was told to come right in. Recharged my A/C at a moments notice, on a…read moreSaturday. Friendly and reliable.

Took my car in for an oil change and was over-charged. Not sure if it was because my wife took it…read morein and figured nothing would be said about it. It is a shame that they would do this to customers. My only thought is they do not want repeat business. Took in a Chrysler product that had a 3.2 litre V6 and they charged us for 8 quarts of engine oil for the oil change. When I questioned them about it they swore that this is what they put in. He said they drain it extra long. Made a statement that it is the darndest thing every now and then they run into 6 cylinder motors that take extra oil. Though Owners manual and my neighbor who is a Mechanic at a Chrysler dealership says 6 qts.

WARNING TO FUTURE CUSTOMERS:…read more My husband and I recently tried to purchase a vehicle through Princeton Auto Group, and our experience was extremely disappointing. The two representatives handling our application, Samantha and Joshua, repeatedly told us they were "working hard" to help us obtain financing. However, throughout the process we were treated in a way that made us feel like we were unworthy customers rather than people trying to purchase a vehicle in good faith. We were asked to gather multiple documents quickly and submit them for verification. We did exactly that and cooperated fully with every request. Despite this, the communication we received was dismissive and disrespectful. During conversations we often felt talked over, not listened to, and made to feel as though we were somehow less important than other customers. They even went so far as to say that we falsified documents. Buying a vehicle is already stressful, especially for people working hard to rebuild or improve their financial situation. Customers deserve to be treated with dignity and basic respect during that process. Unfortunately, that was not our experience with Samantha and Joshua at Princeton Auto Group. Because of how we were treated, we chose to withdraw our application and take our business elsewhere. We hope Princeton Auto Group takes this feedback seriously and improves the way customers are treated during the financing process. -- James & Marla Boyer If dealership management or ownership would like to review this situation or discuss what happened, we would welcome the opportunity to speak with someone who values respectful and transparent customer service. Our intention in sharing this experience is simply to ensure that future customers are treated with professionalism and dignity.

What a waste ! Placed an order for a 2025 Yukon Denali Ultimate in May, 2025. Five months later…read morethey get an allocation and then start to change not only my trade in value by 15%, but also the new car price. Don't think because you have something in writing that they will stand by it... Bottom line - I walked away.

Hap's is hands down one of the best Auto Repair shop in the Area! Have had many things done there…read morefor several years. Tires, batteries, Muffler, Electrical! Can't say enough about the work , and Gentlemen running the business. Many Many years of great experience fixing anything on cars and trucks. Highly/ Highly Recommend!

Took care of me patching a tire on a trip between Chicago and Quad Cities. Good guys. Lots of race…read moretrophies!

Awesome Locally Owned and Operated Shop Offering Outstanding Work…read more After being involved a collision the other parties insurance was awful to try and work with. GONZO'S took the time to deal with the other parties insurance and get the vehicle scheduled and completed in a very timely manner. He had a rental car ready to roll when I dropped of the vehicle and even detailed out personal vehicle for us after picking it back up. Five stars across the board

Very fast service along with awesome, friendly people. Locally owned and family operated. The work…read morethat was done was impeccable. The ONLY body shop you should work with in the area. The only one I'll go to from now on! Thanks Gonzo!