The world needs more people on folding bikes...no doubt. Geoffrey at BikePartners agrees! He's…read morefriendly and knowledgable and really knows how to help you find the right folding bike for what you need. He's got the good stuff here from city folders like Bromptons to touring ready Bike Fridays. If you're in the area and need a folder...there is no other place.

Amazing service and amazing experience! Geoffrey went above and beyond to help my dad pick out a…read morerecumbent bike that met his needs. He was responsive, punctual, thoughtful, and all around a lovely human being. I would absolutely recommend BikePartners to anyone looking for a recumbent trike, or mobile bike service in general.

I went there to look for a hard tail mountain bike to upgrade from my old Scott XC bike…read more Matt was friendly, knowledgeable and helpful and found a bike that checked all the boxes for me. Roscoe 7 Gen 4 in a cool Army olive green color as a bonus. It actually fit my short little legs being a small size with 27.5 inch wheels. When I came back with my bike rack and my wife, she had questions for Matt regarding an electric cruiser. He directed her to an Electra Townie, with a paint scheme that looked like the clouds at sunset in Hawaii (she's Hawaiian). This bike checked all the boxes for her as well. He was able to answer her many questions and give her some pointers from first hand experience. He and his wife own the same bike. Matt was also able to set us up with financing to make the purchase of these two bikes interest free for a year. We are super pleased with Matt and this Trek shop. I also want to give a shout out to the young man that was working there at the same time. He was also very helpful and informative. David and Ele

Knowledgeable staff, quick service, reasonable prices. Dropped my bike off for a new tire, it was…read moreinstalled and ready to go in 2 hours.

The mark of a great bike shop with fancy high end frames is a friendly and knowledgeable owner. I…read morepopped in just to window shop and was impressed with the fancy frames and bikes for sale. There's shoes and gear here too as well as a small fold of Bromptons! I loved the casual and calm vibe and the few clearly 'not for sale' steel builds on display in the back...yet another good sign of a shopkeeper who knows and loves the craft. One day if and when I'll upgrade my steel horse...I'll be sure to remember Echelon.

As you can see by the owners response, they went through their database to try and single me out…read more This is why I have to post anonymously. It is God's honest truth my review. Why would I take the time to leave a bad review if I didn't receive a bad experience at this store. I 100% had a bike fit and it was a horrible fit and I was treated like a sub-par human by the owner. I would steer clear of this business.

This bike shop used to be a great place to go for mountain bikers, but has really gone downhill…read moresince they were acquired by specialized. I had a tune-up recently and was charged an arm and a leg and my bike ended up worse than when it went in. On top of that, the shop lost a frame bolt, which made it unsafe to ride. They told me they'd reimburse me if I purchased the part, but once I did, they said they couldn't reimburse me. So I spent more money to fix their mistake. Again, I used to love this place, but I won't be a returning customer.

The staff and repair service department know their products. Excellent experience all around.read more

Recently, my daughter's dropper post imploded the day before her final race of the High School…read moreseason. Her post stopped working at a skills clinic on a Friday evening. I show up at opening on a Saturday with a tight timeline as we have to leave early that afternoon (completely unreasonable). They figured it out with what they had in stock and had us off to the venue that afternoon with working dropper post! This is just the most recent excellent service experience i've had with these guys. I've also stopped in with random issues like broken brake lever and breaking the end off a bolt from over-torquing (user error) Highly recommended these guys for servicing your bike!

Thank you so much! I really appreciate all the work you've done on my bike. I picked it up today…read moreand took it out on Taylor Mountain--tomorrow it's Mt. Burdell in Novato with my dog running right alongside me (she's a Vizsla and definitely much faster than I am). Thanks for setting me up for lots of good times ahead and for being so fabulous to work with.

Support your local bike shops!!! I love this bike shop as…read morethe owner, Denver, is knowledgeable & honest. He does not pressure the customers to purchase something they don't need (as some bike shops do). His prices are fair and repairs are done with efficiency. By the way- I looked at the few who gave a negative review & noticed they only write bad reviews- do not believe them!

Good guys, attentive and they fix what needs fixing! I've…read morebought in several different E-bikes and they did what needed to be done.

Imagine REI and Marshalls had a wild night together and nine months later, out popped Sports…read moreBasement. It's enormous -- the kind of enormous where you half-expect to find a lost civilization in the camping section. And somehow they have everything. Outdoor gear, bike shop, rentals for basically any activity you've ever considered trying drunk at a party, lift ticket discounts... if it involves fresh air and mild suffering, they've got you covered. Now let's talk about the Basementeers membership, because it deserves its own paragraph. Twenty-five dollars. Once. For life. That's not a typo. For the price of a mediocre cocktail, you get 10% off forever, plus occasional 20% Friends & Family discounts. I've made worse financial decisions in the same afternoon. The staff is friendly, knowledgeable, and seemingly immune to the judgment you'd deserve for asking "what's the difference between hiking and walking." Basically: go. Join. Buy things. Touch grass -- they sell gear for that too.

Over the years, I have spent time and money at most of the pro shops at all the big name resorts…read more The quality of the service I received from Dominick at the ski shop was on par with all of them. He was extremely knowledgeable, displayed a high level of expertise with confidence, not arrogance. I really appreciated that. I came in with a problem and was immediately provided and explained options, quoted a more than fair rate and didn't feel haggled or hassled on cheesy up sale techniques. Because of his likability and competency, I took his advice and added a fresh wax. In closing, it's a rarity these days to get high quality service, from people that take pride in their job. Dominick is cut from a different cloth. Sports Basement Corporate, your Ski shop just earned a customer for life and you should promote or at least give a healthy raise to Dominick for the rock star service! Thanks Stephen Watson

Ben is one of the best mechanics I've worked with in over 40 years of cycling. He excels at a…read morecomplex challenge and has provided great service on my Canyon Ultimate. Great for basic tasks through fine tuning of racing bikes. Highly recommend!

I was getting ready for a bike trip in Lake Tahoe and I was gonna ride around the lake. They got my…read morebike and got it ready to ride in a short amount of time. Customer service was excellent.

Brooks at his bike shop Bicycle Czar sold us an incredible bike worth over 60% more than his sale…read moreprice, and accepted our bike for trade. He's charming, knowledgable, genuine, and kind. His shop is welcoming, clean, and organized. Brooks responded quickly to our text and we were able set up a Sunday appointment right away. The bicycle czar is a cycling enthusiast with integrity, he respects your time, and offers unbeatable value.

One of the best service experiences my husband and I have ever had! Brooks was so fantastic. We…read moresent a text, like the website had, so he already knew what we were looking for. We tried out a few bikes, both modern and classic. He was very helpful, telling us what different models were for and the benefits of each. He switched out the seat and added a kickstand on my husband's, which had us sold! It's located in a nice, quiet neighborhood, making it an ideal location to try out the bikes. The price was great! There was even a little wiggle room for our budget. He even helped get them delivered to our house and surprised us by changing out the handlebar grips on one bike that we'd noticed were a bit worn down when we'd purchased. Really fantastic place! Will be recommending to anyone who needs a bike :)