Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Sometimes the best land lords are the ones you don't notice. And I barely noticed Lisa... and I…read moremean that in the absolute best way possible. I never noticed Lisa being hard to get a hold of because she never was hard to get a hold of. She responded to my messages and concerns very quickly and professionally. I never noticed things around the property broken or not well kept because they never were broken and were never not well kept. The property was regularly maintained and if anything did break Lisa made sure it was taken care of quickly. I never noticed how mean Lisa was because she never was mean. She always greeted me with a warm smile. She always treated me with respect. She always showed grace if my rent was going to be one day late. I am going to miss my time in the apartment she managed. I would recommend Lisa to any who would ask!

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Professional, fantastic, knowledgeable real estate agent with years of experience. Excellent…read morecommunication and walks with you every step of the way.

We've had wonderful experiences with Darcie, Emily, and everyone at PDX Green Team! They helped us…read morefind our first home and then, 15 year later, helped us sell it. They guided us step-by-step through the first-time home bouncing process, making sure that we found the home of our dreams and advocated for us every step of the way. When we made the decision to move overseas, we had no hesitations about working with them again. They made the home-selling process quick and easy, and ensured that we got a great price. They are warm, knowledgeable, and clearly love what they do--making home-dreams come true!

I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

Terri Robertson is the best!…read more We found Terri by total accident, we wanted to tour a house her co-worker was selling, and she was available on short notice to help us out (since we weren't seriously looking and didn't have a realtor of our own yet). We liked her so much at that first walk-through, we decided to ask her to work with us to find our new home. The buying process was super easy for us, Terri made a few good suggestions of properties to consider, but mostly she was always available to help us tour properties, and is VERY knowledgeable about both historic homes and the Portland real estate market. She notices details and asks good questions, she's got an eye on what original fixtures and features of a house are a benefit, and which might give you a headache in the future. When it came time to make an offer, her market analysis had the price of the house EXACTLY what the appraisal came in at. She also wrote the contract with several little advantages for us (yay!), took care of getting bids for a sewer scope and a credit for the fix, and got a radon abatement situation handled. Overall, we were tremendously happy with the process, and really liked her as a person -- you spend a lot of time talking with your agent! It's important to like them! SO! When it came time to sell our old house, a year later, we contacted her again. Selling WAY more work, of course, but she helped every step of the way, from dealing with our tenants, to finding contractors for necessary repairs, to fun styling details! I re-did all of the lighting myself, and Terri helped to pick all of the new fixtures out. She was also available to do two very detailed walk-throughs to help get our "to do" list in order and make sure there was nothing an inspector would take issue with. In the end, our inspection was a breeze! (Well, except for another dang sewer scope problem). Given how much MORE time we spent with her in the selling process, I cannot give her high enough praise. Really, she knows this market well, understands what you MUST do to sell, what has good ROI, and what stuff can probably be skipped. In the end, we got the exact price we were hoping for (which was more than her co-workers thought we could do! Hah!). If you're looking to BUY or SELL, definitely work with Terri!

This review is about one of John L Scott realty's agents, Cassandra Marks. I recently sold my home…read moreand she was the buyer's agent. She was the worst person to work with and I felt bad for my agent having to deal with her directly. I realize that her first obligation was to her buyers, but she had no respect or consideration for my schedule at all. Appointments for various inspections were made on her end and I was often given only 1 day notice when I would need to be out of the house for them. I wasn't "asked" if these times and days would work for me, I was "told" this is what was happening. When the appraisal was scheduled, again without asking me beforehand, I told my agent that I would be at home as I had some things I needed to do that morning, like cook food for my lunch at work. Ms. Marks was not at all happy that I would be there, but I told my agent she should have asked before she set up the appt. On January 25th, she and her buyers set up a home inspection through Balanced Inspections based out of Sandy, OR. I am sure this is an inspector that Ms. Marks recommended. The inspector checked my furnace, and found it to be fine and in working order. By the time I got home from work that same day, it was no longer working! No one would take responsibility for it, not even an "I'm sorry to hear that." The inspector called it "unfortunate timing", while I called it "suspicious timing". I had to wait for a week and a half for the part that was needed, at the end of January, with overnight temperatures in the 30's. I had to buy several space heaters that barely kept my house at around 60 degrees, and ran up my electric bill. The final cost of the repair was nearly $1300. After the inspections, it was determined that the sewer line needed to be replaced. Two companies were sent out to give estimates for the repair; both were recommended by Ms. Marks. Both came back with outrageous bids of $12K-$15K and I told my realtor that I would be looking around for more bids, as is my right. Less than a day after I told him that, Ms. Marks was hounding him to get me to set up an appt with one of them for the repair! I reiterated that I was not paying those prices and that it would take a couple of days to secure other bids. In the back of my mind, I was trying to figure out why Ms. Marks was chomping at the bit to get me to hire one of these companies--a possible kick back for her, perhaps? Within two days, I found a bid from a smaller, local company that could do it for $5K and I set up a time with him to have the work done. When Ms. Marks found out, she called him and grilled him about the time frame and the price! He called me back and said that he "Didn't like the way she came at me" and told me he was not comfortable taking the project because he didn't want to get in the middle of whatever was going on with the buyer's agent! I saw red!! I called my agent and told him that I did not appreciate having Ms. Marks screw this up and that it was none of her business whom I chose to hire! Why was this woman so intent on going with one of the other companies? My agent spoke to her and she claimed that she was only concerned with the timing of the repair that was scheduled. It had to be more than that for the guy to back out of doing it! Thankfully, another company was found by my realtor that could do it in a specific time frame, that was more in line with a price I could afford, which was not $15K. Since I am moving out of state and will have to quit my job and I have been very specific about the fact that I would not be giving notice at my job until closing to protect myself. I cannot afford to have it all fall apart and be unemployed. Therefore I would need 2 1/2 weeks to vacate the house. This, I am sure, is not an unusual request for someone moving out-of-state. When I brought it up again to make sure that everyone was on the same page, Ms. Marks first comment was, "This is getting out-of-control!" I was not impressed with her lack of professionalism! I jumped through all of her hoops to do most of the repairs that her buyers requested and the only thing that I personally needed was extra time to move and that was her response. If it would have been up to her, I would have also been out an extra $10K to do the sewer repair, Needless to say, I would warn against anyone having to deal with this woman. She might be a great buyer's agent, but she was a nightmare to work with as a seller. Ms. Marks needs to realize that a successful transaction (and a positive review) means that one needs to work with both parties. This is not a skill that she possesses. It was so stressful and awful trying to deal with her that I came very close to ending the contract on more than one occasion.

We couldn't have moved 2000+ miles to Portland Metro without Shawni. The Portland Metro rental…read moremarket is so highly competitive that many property management companies were simply difficult to reach for more information, despite messaging through listings on Zillow, Redfin, etc. Shawni not only handled all the property management company outreach and communication, she served as our proxy for viewing properties remotely (which is a requirement for most rental applications) and always made sure to drive to our favorites to record YouTube videos of the exterior, interior, and neighborhood. Shawni was very patient throughout the process, understood our needs, gently steered us away from neighborhoods that didn't fit our criteria, and served as our advocate when dealing with prickly property management companies. It's worth the money to focus on packing up, rather than searching endlessly on Zillow. We highly recommend Shawni and wouldn't hesitate to hire her again, even for a local move!

Don't waste your time and money. It's unfortunate that this is one of just a few "agencies" in the…read morearea because the service isn't good. Last year, I reached out for assistance and was only provided with a spreadsheet that had dozens and dozens of local properties listed with some highlighted that supposedly met my criteria (a dog, for one). Very few of them met my criteria. Frustrating to say the least, so after a bit of back and forth I realized that this service wouldn't work and ended up finding a place on my own. What to my surprise when I got an invoice for $150. For a spreadsheet and a few email exchanges? NO. So now they have sent me to a collection agency for refusing to pay for services not rendered. Clearly expectations were not set or met. You're better off doing an internet search for free.

Jennie and Christine were amazing escrow agents. Super responsive and organized. We had several…read morehiccups due to lender errors & late price negotiations with seller: our closing date changed, price changed, and mortgage fees changed all in the last week and somehow they still got us to closing before our movers showed up to deliver our things.

We "trusted" First American to be professional and honest. We were completely disappointed. One…read moremis-type on a single document ended up costing our family 5k more than what was projected. We had to schedule our own signing appointment and our realtor wasn't even notified we had even completed our title transfer. When we asked the branch manager about the mistake, he brushed us off. Of course why should they care it's not their money. If your looking for a title company I would look somewhere else.

Tai was absolutely amazing to work with, my wife and I were first-time home buyers and she helped…read moreus through the whole process. We were living in California while looking for a house up here and she was so helpful throughout the process. From facetime walkthroughs, amazing communication, and working with the seller's agent to close on the very first offer we put in - Tai is the perfect person to have on your team!

If I could give more stars, I would. This team is absolutely incredible and worked so hard to find…read moreus a home that works for our family, not just now but down the road. They will give you no BS when it comes to touring homes and dissecting the house into one that will inspect well. They have made the home buying process as low stress as possible. Lauren and Daisy are wonderful and trust them when it comes to any and all things real estate. Also if you want to talk books, they have great recommendations.

I've been meaning to st down and write a thoughtful and thorough review for months since…read morepurchasing my home, but I don't know when I'll be able to do that due to a ton of extra busy-ness as of late, so I'm going to go ahead and throw something up here for now, and then come back to finish the job as soon as I can. That said... I can not say enough good things about our agent, Ken McClarty. He is an incredibly nice guy who really dug into finding a home for us based on our needs, and was extremely diligent and available throughout the entire process, always making sure our questions were answered, our expectations were set properly, our house hunting needs were being met, and our fears were laid to rest. We ended up on the other side of a rather brief and painless search with a fantastic home in Gresham that is in an absolutely perfect location for me, my wife, and our two year old son. Ken took care of all the legwork, as far as finding the perfect home, scheduling the inspections, negotiating with the seller, and closing the deal, and in the end our purchase ended up right within our budget. We could not be happier, and we will soon get around to giving Ken a proper thank you for all of his fantastic help. I would highly recommend Ken to anyone looking for a home in the Portland area. His service was top notch in every way. Thanks Ken!

Good friends of ours sold his house using the assistance of Kevin Caplener and they recommended him…read moreto us. From the first day we met, he has given us amazing service. I can't believe how responsive he has been. I had a TON of questions throughout the process and never was I made me feel like I was a burden on him in any way. He calmly walked us through complex documents. He gave us opinions when we needed it but always told us what was our decision and what options we had. Put it this way, we had an offer on our house in 4 days. Our neighbor described the day of our open house as a "crazy circus" because so many people were there. I have no idea how he did it, but over 60 people came through a 2 hour open house. We are thrilled with the service, professionalism and help everyone at the Caplener Group has given us. I'll recommend them to anyone.

Loved working with both Alicia and Bobbi. Have worked with them in the past with both selling and…read morepurchasing and will again in the future. They are very knowledgeable of the market and gave awesome advice. Helped guide me through entire process. Provided support and recommendations when needed. They are a great team and I appreciate the time and care they took to explain things and help find me the perfect home

Alicia is the best in the game. Ive worked with 6 agents in total for house buying over the last…read more10yrs and she is in her own league. She is extremely knowledgeable, transparent, very thorough, and doesnt take any bs to ensure she gets the best deal for her clients. In total, it took my wife and I about 4 months working with her to finally land our dream home. We are very grateful for her services and highly recommend her for anyone looking to buy a home.