Very good everything they are super nice and affordable comparing to other nail salons I didn't ask for any names which I regret because the lady who did my nails was super nice and she gave me the best nails very clean work 10/10 read more

Terrible customer service! Management& some staff not friendly. Sat at pedicure chair for 10 mins. No one came out to acknowledge me for service. Will not patronize them anymore. read more

I've been to this nail salon plenty of times. I don't get my nails and pedicure regularly. I usually don't come unless I'm going on vacation or something special. I was a regular pre covid. I'm writing this review because I've had two blatant disrespectful encounters with Jack. Who actually was my go to nail tech. I followed him from Secret Nails. So I was taken aback today from his rude encounters. At first I thought maybe I misread the response, so I asked him what was the problem. He immediately and rudely referred me to another tech because I only wanted a polish change. I'm wondering if my money isn't good for him or the establishment as a whole. I've never received bad service from anyone else and in fact the tech that did my nails tried to explain away Jacks rudeness. I won't be asking for him again if I decide to patronize this establishment. Very disappointed. read more

Loved my long pedicure experience ! It felt good with the chair massage . I get to relax and have a pretty color on my toes .

the nail stylist, Alex, was fast and professional, the salon was clean and busy, but the service was quick

I've seen some iffy reviews, but I always like to try for myself. My experience was amazing. I walked in at 430 on a Sunday night and was seated immediately. Danny did my nails AMAZING. I needed a full set. He was quick, efficient, and they look awesome! Price was lower than ive paid at other places. I will absolutely be back!! read more

King Palace Nails - Nail Salons Near Me - Jacksonville, Florida

The nail tech punctured my skin and did not say a word. Very unhappy with the color, the service and the price. Would not recommend. read more

King Palace Nails - Nail Salons Near Me - Jacksonville, Florida

I was here in October and their behavior (4 months later) is still offensive. I didn't write at the time because I hate emotional reviews...and I'd had had an all-out negative experience, so I thought I should calm down before adding my review. But, here goes... First: I was assigned to a female and got shoved off to a guy who had been standing around in the back. When he sat down, I showed him pictures of what I wanted (short acrylics, full set, straight w/rounded corners, nude polish). I showed him pictures of what I DIDN'T want : thick, boxy nails that look like backwards shovels. I have narrow fingers and have had the same style nail from my home salon for yearssss. But I was out of town and thought this would be uneventful. To start off, the gentleman (I'm being generous) cut one acrylic thumbnail much shorter than the other. When I pointed to it and smiled, he said it would be fine. (Like I was being impatient.) Ok, I thought, maybe you've got some magic in your process. I decided to wait and see. Next, he used a CLUMP of acrylic on my ring finger nail. It was completely lopsided, you know, toward the top by the cuticle so that it looks like a deformity. By now, I was having a hard time concentrating because my thumbnails were still drastically different - but when I noticed he was now BUFFING the clump, I again, smiled and pointed...figuring he would file it down to even it out. Well, instead of just taking care of it, he suddenly pushed off of the table, (chair rolling) put his hands in the air, stood up and started walking off saying a whole lot of words that I couldn't understand. WHAT A DRAMA QUEEN! I almost looked around to see if I could spot a camera - this couldn't be real. Seriously? 3-4 minutes later, another woman came to replace him. No explanation, no greeting. She just put her head down and got to work. I pointed at the thumbs and yep, it was my fault..."your thumbs are uneven." I pointed to the lop-sided ring finger...she squinted, acted as if I were showing her something the size of a flea and said, "I don't see nothing." There's that. She was going to start my nail polish and I asked "Doesn't this include a hand massage?" (Now, to be clear, I NEVER get a hand massage. But their price was so much higher than what I pay back home and their justification seemed to be how they "include a hand massage" - BESIDES, I saw all of the OTHER women on my row get all kinds of hand massages...where's MY hand massage?) Lol. What are the chances this ends well? This lady (who I think might have been the manager) left my station, cantankerously walked over to the sink area and brought back a used, dirty-looking, open pot of cream. She dug her fingers in, slapped it on my hands, resentfully went back and forth a couple of times and started my nail polish. (Now, how does one push through that and ask for an appropriate hand massage from someone who is acting like an absolute animal? What were the chances she would have cared enough to turn all of this around? Nope. I was done) I just sat through the polish phase and finished doing my time at the nail dryers. ...hours later, I was at the grocery store and found a dirty chunk of the cream in the crease of my arm. I regret not having taken a picture of it to add to my review. I still remember all of this FOUR MONTHS LATER. (Clearly, there are GREAT Nail Techs who care about doing their best - some of them may even work here but I won't be returning to find out. I work too hard for my money and I'd rather have stubs for nails than pay for all of that) read more

I am never one to complain and I give people a lot of grace. However, the customer service at this place is awful. I was sat down and ignored for a good 20 minutes. Then a very rude lady came and turned my water on boiling hot and left before I could tell her it was too hot. She returned a few minutes later and said which pedicure. No greeting not friendly at all. Then she literally threw the nail colors in my lap prompting me to pick a color. She was rude, aggressive and not friendly at all. She kept tapping my foot annoyed when she was ready for me to give her my other foot. She rushed me through the service so fast I felt cheated. Then she said go dry so I thought she was telling me to go sit and dry my nails. There was no where to dry my nails in that fancy place. The place is very nice looking but I will not be back due to the rude customer service. Reading other reviews shows me this is ongoing. The owner needs to step it up and teach basic customer service skills. Do not waste your money. The place looks nice but service is awful. It's deceiving. I called and asked to speak to the owner. They told me the owner was not there and a lady got on the phone. She barely spoke English so I just said the service is not good, they need to treat people better. I told her what happened and she just said ok I'll tell the manager. Sorry ma'am. She didn't care. It's a shame because the place is so nice and could do so well if they hired people that are friendly and want to work there. read more

Got the King's pedicure with lavender scrub,hot stones & paraffin wax.The massage was well needed but she kept cutting my cuticle. read more

See all

went to get nail cut down Vivian (maybe owner/ manager) was so impersonal she acted as if she did not want to complete task I frequent this business but I have never interacted with Vivan. very rude just . Didn't ask if I wanted to wash my hands just walked me to the counter to pay I wish I could upload a photo to show just the kind of service I received today . I will not return read more

The cleanliness is lacking in many areas. I had a lady by the name "Kim" take care of me. She was in a rush. Her priority was to keep customers in knowing they were understaffed. She wore no gloves. Rough with my feet. Her tools weren't sterilized and she got upset when I told her if I could have clean tools. She had another person take over the pedicure. I also saw customers come in w/ appt. & the nail tech had a walk in customer even though the customer made her appointment weeks ahead. read more

See all

Wonderful mani pedi! Polite staff and clean. They do get VERY busy so go early or make an appointment! read more

King Palace Nails - Gel mani! - Nail Salons Near Me - Jacksonville, Florida

This nail place does make you feel like a king, from a male perspective this was awesome, they make you feel great, since i don't know anything they walked me through it. And the massages are fire. Music is in point !! Don't change it never read more

King Palace Nails - Even the bath was like wowww - Nail Salons Near Me - Jacksonville, Florida

Do NOT GO HERE! I cannot even give them 1 star! There website is pure lies! I went in with a broken R ankle and just needed my toenails cut, and polished and a manicure. The woman named, "Lynn" did it and act like she was unconvinced that I was even taking her time! She was rude, and I was done in 20 min! She actually slapped my hand when I went to touch my right foot to see if the polish was dry!!!! I felt like she was trying to break every bone in my hand with her massage, and then she pounded and slapped my hands hard when she was done! OMG! NEVER IN MY LIFE have I experienced such a non relaxing service! The 30 min I was tgere, the, manager,/Owner, ' NAIL NAZI" was walking around checking to make sure everyone was working fast! read more

Second time coming with two different experiences. The second impression did not uphold the first. I received a gel manicure that is four days old and has already chipped on three nails and they look old already. My pedicure is starting to chip as well but the pedicure was rushed for the amount paid. Clean environment but no impressionable employees. Kevin that provided my services seemed customer focus. They did offer water. Hesitant about coming back for a third chance but the location is convenient and well put together. 7 Day manicure update: Day 6 they were all lifting and catching on to my hair. They all unpeeled whole and I put them in a bag to show them proof. I went in told them Kevin did my nails, which is the store manager. They spoke among themselves and presumed to say it can happen after three days and I needed to come back earlier and not take them off and can't wash my hands a lot. I told them I've never had a gel manicure not last for at least two weeks. I asked if the manager was going to apologize they said no. The customer service Kevin provided doing my nails was a completed 360 from coming back with an complaint. Couldn't look me in the eyes just it's not his issue. His wife did my nails and kept explaining how he doesn't remember people when that has nothing to do with apologizing. Long story short his wife redid my manicure and I mentioned that I would be posting a review and they'd loose my business. She presumed to say to come back and she'd do my nails, etc. Like I stated before my first experience was different with the quality of work. read more

King Palace Nails - Gel manicure 4 days old. - Nail Salons Near Me - Jacksonville, Florida

This was my go to salon for gel pedicures up until now. This is the third time I've left with flooded cuticles, paint on my skin, and rough heels. I'm not really sure why this is acceptable but I'm looking elsewhere from now on. I don't pay 60$ to have to come home and clean my toes up on my own. Update: I took a shower and while I was washing my feet, the polish was just peeling off because of how much was stuck to my skin. It was like the polish was a sticker, that's how easily it came off. Now my nails are paper thin. read more

King Palace Nails - Nail Salons Near Me - Jacksonville, Florida

See all

Kim Tran was aggressive with the nail tool around my nail cuticle. I told her more than twice that it hurt and flinched in pain when she continued to hit the spot and it bled. She was rude and rough. She also seemed as if she had an attitude because I wasn't as relaxed as she wanted me to be. I am a dental hygienist and I deal with dental anxiety on a daily basis. I would not be able to hold a job if I was rude and rough with patients when they didn't relax to my liking. I know she is a nail tech but customer service and courtesy are important when I am spending my money. I will not be going back. read more

King Palace Nails - Nail Salons Near Me - Jacksonville, Florida

See all

I went to get a gel fill-in and gel pedicure. Some of my toes are uneven and she didn't clean it up very well, but it's nothing I can't fix. I really like my nails! I showed Joey (I think) a picture and he did a good job replicating it especially for his first time trying something like that, but it also could have been cleaned up more. Overall it is a nice place, with it's great customer service. I'd go back. read more

See all

Literally my new go to nail salon, I have no complaints at all, such friendly staff. Jack did my nails and pinpointed exactly what I wanted, I will def be coming back and asking for him!! read more

King Palace Nails - Long coffin in shade 185 I think w/ matte top coat - Nail Salons Near Me - Jacksonville, Florida

I visited this newly opened mail salon during their soft opening. The decor and atmosphere is very relaxing. The staff is very friendly, attentive and did an outstanding job (shout out to Jenny). This is my new go to place for my mani/pedi's. Lots of seating so you shouldn't have any problems getting in. Give them a try, you won't be disappointed! read more

King Palace Nails - Interior - Nail Salons Near Me - Jacksonville, Florida

See all

Wonderful nail salon!! Seriously got one of the best pedicures of my life. The place is cute and super clean. The staff were all incredibly polite and accommodating. I was offered a drink multiple times and everyone made sure I was comfortable. I got the deluxe pedicure ($42) and it lasted over an hour of pure pampering. Best nail care, massage, and skin treatment I've ever gotten for a pedicure, especially for that price. Definitely my new go to nail spot. read more

King Palace Nails - King Palace Nail Salon - Nail Salons Near Me - Jacksonville, Florida

I am utterly impressed and that is no easy task, especially when it comes to my nails/hair/etc. I had called on a last minute service need and I was told that someone was available right away. I was greeted and seated right away. "Jack" came and sat down and asked what service I wanted. I told him exactly what I wanted and boy did he deliver. He told me up front how much so there were no surprises. The only complaint is he didn't have me soak off my old set first. Since moving I thought I was going to have a hard time finding a nail tech. Well my search has ended. The salon was clean with no smells. read more

King Palace Nails - Organic SNS 105 and 24. Almond shape. - Nail Salons Near Me - Jacksonville, Florida

See all

She was ripping my nails off. Never have I experienced this before! Instead of soaking my nails in acetone like every other nail tech has done then filing them away. She was literally pulling my nails off. The first two nails I jerked away you would think she got the hint. She moved on to the third and I told her "you are hurting me ma'am" she moved on to the 4th nail and she tried to be more gentle but wasn't getting anywhere so she continued on with her method of sticking and unused nail between the fake fake nail and my nail and went to yanking it off again. I told her we we were done. I walked out with half my nails ripped off. Keep in mind at the beginning I asked her to be careful with my natural nail because I didn't want to put fake nails on again. read more

King Palace Nails - Nail Salons Near Me - Jacksonville, Florida

Hands down the best nail salon in Oakleaf. When I arrived I was greeted at the door and the staff had me seated immediately. The customer service was phenomenal! The decor is beautiful and the staff extremely professional. Great place! read more

Do not go here without recommendation!! Do not go here if don't have a recommendation of a nail tech and have an appointment. I went without an appt and asked for a full set. they sent me to the worst of all the bad techs there. The tech was an older lady, very nice (that's why I gave one star!) she was asking the same stupid questions they be asking, "you woking today? you woking after here?". Anyways, I was looking at my nails as she did them. they were good in length and not thick like I asked. My face changed when she was putting the color. The only "design" I asked was a french tip, that's all, nothing crazy. I kind of noticed a weird shape on the design, but I let it go because the lighting in there was not as good and I had new contacts that I was still getting used to them. So I paid and left. when I got home my daughter noticed the bumps on the nail and the bad shape of the tips. I was very disappointed, hated my nails to a point that I removed them myself later that day. Why is it so hard to get a good, professional nail place here in Jacksonville? I will not recommend this place, because of my experience and others. read more

I've tried them on three different occasions and got subpar service. However this last experience was the worst. They give some customers preferential treatment and also I was told my nails were dry and asked to sit under the drying table only to be told it wasn't working. Needless to say by the time I drove home less than two miles from there my nails were messed up. Also the employees talks about other customers to the client which is very unprofessional. read more

Every time I've visited the employees are too worried about looking at the front door and taking attention away from doing the best they can at what service they are working on. I've had to ask them to fix my polish every time because they're in a rush and do not cover the whole nail. This time the lady got an attitude and passed me off to someone else and I was polite about asking her to fix it. I feel if I'm paying these prices then the service should be worth it. read more

They just opened up, are close to my house so i thought i would try them. Great service and friendly nail techs. Will def be back!!! Katie gave a wonderful pedicure which was much overdue and Kelly gave a nice mani to clean up my nails after moving boxes and unpacking for a month! Thanks ladies! read more

LIEN did my gel manicure and did a fantastic job. Caity did my dip powder manicure however I wouldn't call it much of a manicure. I used to get dip powder done all the time when we lived in California last year. This is my first time doing dip powder in Florida and I came here because I was told highly recommended. $45 for dip powder, and she used the light which I thought wasn't supposed to happen for dip ...and no lotion or cuticle cutter or hand massage I was thoroughly upset. Should've gone with a regular gel manicure and got a massage included. She also left powder on my fingers on the underside of my fingers. Not cleaned up and rushed. read more

I have been to this place 3 times and each time the experience gets worse. You make an appointment and they act like you just walked in to have a service done. Yesterday, I waited over and hour and a half for my appointment, never saw the person I scheduled appointment with. For the prices they charge they need to get their act together. It's nothing special and not worth the hassle. read more

I come here everytime for a gel manicure and pedicure and I always get outstanding service . Sad to see people have had bad service . They do a great job :) read more

I invited my son to have a pedicure with me just as a way to relax. Ms. Kim and Ricky gave us the best customer service and attention. This is the service I was looking for but these days are very hard to find. Not to mention Ricky did the best manicure and pedicure I ever had so far. This place is always clean and they always try providing a great service. Please treat all of them well when you go. Give them a big smile, ask them how are you doing, they work really hard and sometimes non stop for many hours. Give love and respect and eventually you will begin receiving it back. Please continue the excellent service. read more

Had an awful experience. Went in for a pedicure. Due to limited time, I asked for a Classic pedicure. The tech snapped. He literally had a tantrum and said words in his native language that I'm sure wasn't pleasant. This was a nice place. Now rude and disrespectful. read more

I come in to get a pedicure with my friend and originally I wanted the basic pedicure for $25 (with KELLY) and switched over to the $30 one and pointed it out as well. Also my friend followed suit and we tipped them well and at the end they charged us for the second to last highest pedicure knowing I pointed it out and said the price. Ultimately they said we were wrong and overcharged us anyways. We were polite in asking and all but they wanted to speak their language and not communicate clearly with us. Moral of the story is to know which ones you're paying for before you get to the register. read more

Nails looked fine but professionalism and cleanliness was poor. I had a male nail tech practically yelling at me for asking questions about a color he recommended. He was extremely rude with a poor attitude, and made the entire experience uncomfortable. I'll spend my money elsewhere. Unfortunately, still on the hunt for a good nail salon within 20 miles of Oakleaf read more

When they first opened up they were good, but now they are entirely too busy and do not take their time to make sure your nails are neat and healthy. Everything was rushed and the older lady who did my acrylic toes did not know how to do the acrylic. I tried to speak up, but she brushed me off and kept saying she'd fix it. Don't recommend. read more

I love this place. Just like any nails. Salon you just gotta find your person. Kelly is the Bomb at nails, and Lynn is great at pedicures. read more

See all

By far the absolute worst place I've been to. I got a full set and the acrylic is the thinnest layer I've ever had. My nails were cut into the stiletto shape and they're all uneven. The attendant continuously filed into the side of my fingers, with a vengeance! It hurt so bad! No lotion, no cuticle oil. Also, One lady started on my nails and another finished. I don't think she was qualified at all. read more

King Palace Nails - Messed up full set - Nail Salons Near Me - Jacksonville, Florida

This was the first time I've been to this nail salon. I went on here to look at their ratings and since it was pretty good I thought might as well try them out. Service was very friendly especially the lady up front who was very patient with my son rolling around the salon touching everything behind her counter. Henry did my nails and I love the colors but really wished the shaping was better. Bug because my child was causing a wreck I just got up, paid and left without them fixing it. Other than that it was a great experience! read more

King Palace Nails - My nails after a week - Nail Salons Near Me - Jacksonville, Florida

See all