This pharmacy is one of the few I go to and the new manager Abby was very disrespectful and has the…read moreworst attitude I ever witnessed in any business establishment. I witnessed her speaking very loudly and rude to one of her staff members. This young lady was very helpful to me and I don't understand how you could treat just a sweetheart like her!! You need to change management asappppp!!!!!!!

The new manager at the pharmacy is horribly rude. I understand she has a job to do but she is very…read moremean and laughs in your face when you are crying. I told her she was making me upset and she got offended and told me it's "just how she talks" if your default tone is rude you should not be in healthcare. She asked to speak to my doctor, he also thought she was rude.

The pharmacy had medication in stock that we could not get at any of the large chain drug stores…read more Our insurance was accepted and the staff was understanding and patient. Prices were within what we expected to pay.

Called to fill a prescription and see if it was available. She said hold on I will look but instead…read moreof checking she asked me if I was a current customer. I said no. She said no we don't have it and hung up on me. Will definitely take our prescriptions some where else.

5 Star Helpful member assisted me while he was stocking…read more Kindly unlock informed prices. Let me know if I needed to return I may. He worked with great integrity store checkout front left She was pleasant & fast. Used a few cent from my card to save.

Horrible customer service!!! The service at the pharmacy is so uncalled for. The pharmacy hold…read moretime waits is horrible, the keep you on hold for so long that the call drops. The store app to get notification when you medication is ready is just as bad, it will show that the medication is ready, I go there, and I still have to wait 1/2 hour,. How long does it take to count 10-15 tablets. Looking for a Mom & Pops pharmacy.

This is actually a sad story of a once nice Chain pharmacy and convenience store that got swept…read moreaway in crushing financial problems related to how drugs are sold to some companies to resell. Hampton Bays had the best one and closed a few months back. The assistant manager explained how they are charged by the drug middle man amounts that exceed what they sell the meds for!! and need to pursue reimbursement- because they are not their own "drug middleman " which was a different term that I forgot!! For many not all of their meds. CVS, they explained is its own distributor and has a better time buying and selling meds - and is not being bankrupted. Wouldn't you think pharmacy regulators would help smaller chains have better pricing access in the name of consumer competition? CVS is devouring the market and these other companies cant afford to properly run their businesses like they used to! The next time you see competition going out of biz - maybe don't nitpick and cheer it on- They are demoralized and cant afford to be a pharmacy for so many of the meds because of a middleman distribution racket. I hope a few Good Rite Aids stay open! This one has 6 more days.

Two times I've seen sale signs yet when i bring an item up to register; it doesn't come up on sale…read more They check but say no. Hmm. When I said never mind don't want the product; they cop an attitude. Last time I asked for manager & he was very dismissive when the sign clearly was placed by the item.AWFUL. CVS down the road will be my drugstore from now on. They're more helpful and nice.

I recently went to pick up prescriptions and inquire how much I would have to pay out of pocket. It…read morewas 3 mins before their lunch hour and the pharmacy tech informed me I would have to wait on the consultation line but they were closing for lunch. I returned and waited on the consultation line. The same male pharmacy tech attempted to work with an other pharmacy tech to find my address. She informed him that the computer went down and told him to go to the other computer to work on filling another prescription. She left to work the pharmacy cash register. I said "This is ridiculous, I was waiting patiently and now he's working on someone else's order?" As I walked away the tech working the register said "I told you the computer was down" and then laughed at me as I left the store.

So this is the bathroom that ISNT out of order.... it was the men's which I'm not opposed to using…read morebut ANY bathroom that looks like this is disgusting health hazard that should be addressed!

When I first came upon this page, I thought I'd accidentally stumbled upon the wrong pharmacy. So…read moremany glowing reviews. Nothing but praise from my friends and family for Town Pharmacy. How is that my wife and I had the exact opposite experience as all these people have had? Well, when the owners of said business decide to sell it two weeks after you enroll your prescriptions. So basically, you can pretty much disregard all of the reviews up until November 2025, as they were posted under Town Pharmacy's previous family-owned front. I don't know who these new guys are, but this place is as hot of a mess as it gets. Nobody currently working here seems to have any idea what they're doing. They consistently get confused. I've called three times asking to have the same two prescriptions refilled and delivered to my home. Each time, nothing was done. In one instance, someone answered and asked me to "Call my doctor to get the ball rolling" while he worked on getting my order. Uhh...isn't that what I just called YOU to do? The venerable icing on the cake was one morning when my wife called to order her insulin. She was told it would be delivered same-day. Gets a callback a little time later: "Sorry, it's too dark out. Someone will come tomorrow." It was 4pm. My wife and I were left speechless. Until, and IF, this place gets its act together, I'd avoid this pharmacy. Already, reluctantly, in the process of moving my scrips to Walgreens.

New management sucks and also keeps you on hold. Alan ran the pharmacy like a white glove business…read moreand knew who his clients were. I used this pharmacy for years and they slipped too many times under new ownership so I will be going elsewhere.

If you value your time and health, do yourself a favor and avoid the pharmacy at this location…read more Instead, head to the Center Moriches CVS or Rite Aid in Eastport--both are leagues better than this disaster of a pharmacy. I've been on a maintenance medication for six months, and not once has it been filled on time, despite being enrolled in automatic refills and calling a week in advance to confirm it will be ready. Every time, there's an excuse--and it's always "the computer's fault." The lack of accountability and basic competence is astonishing. This isn't a one-time fluke; it's a consistent failure. If you're tired of chasing down your prescriptions and dealing with the runaround, skip this place entirely. You deserve better

Typically the pharmacy workers are efficient. Only once recently did I make a request by someone…read morenew there and he did the exact opposite of what I requested; filled a script I requested a hold on (I physically went in) . My major complaint is their new system of leaving a phone message and they supposedly will get back to you. Well they don't always. Yesterday around 2:30 pm left a message & now Its 10am the next day and no return call. This is a pharmacy; medications are important ! Disappointed in this system.