"I noticed the next day that additional warranty fees had been added, even after I told the salesperson multiple times that I didn't want them. It appears the finance department included them anyway. I called the following day to express my concerns, and they ended up redoing the loan for my new car read more

Update: Engine oil seeping out of Left rear and back where bolted together excessively. Not addressed in estimate that I see. They assumed the car was not being taken care of. Last oil change was at NAPLETON'S IN WPB. Defective Engine is what it appears as - but engine not on their recall list. A problem is that it was given back to me with someone wiping off the seeping OIL. Very Disturbing!!! Added the estimate given to me - will add texts as well from that day. It was unfortunate that the dealership King Hyundai located in DEERFIELD BEACH, FL did not choose to find the real issue with the engine indicator light on and H for HOT - they gave the car back to me the very same exact way - very dangerous. I did take videos of the engine earlier that morning so I could see everything under the hood to try to see what was going on prior to being towed there - I simply took it for myself to see what might be wrong - could not see so early in the AM in the dark. They blamed the BATTERY that was under warranty - but not purchased from them. I had that replaced - it did NOT solve the problems of not starting, engine shaking, all lights on dashboard lighting up, key fob NOT being recognized even with a brand new cell battery, seeping/evaporating coolant - no visible LEAKS though - just smell it burning - alcohol smell, water evaporation condensation coming into the car that I have to sleep in, no air conditioner or radiator fan that had been taken into Napleton's WPB (not thorough in their diagnosis - quick - IN & OUT), etc.... Still experiencing the same issues - all about GREED - they are. Just wished to share what transpired - it did not go well. They gave me an estimate of over $8,234 ... padded with MEGA hours for the Technician (HIDDEN AS LABOR with each line item) .... I asked questions to the General Manager Mark Benne and Adrian the person who took the car in, but they chose to do a "take-away" instead because I did not AGREE or DECLINE or sign what they TEXTED ME immediately. I had only a small amount of money at that time - a little less then $400. My sister Heather who I did reach out to DIDN'T WISH TO HELP ME as usual.... So, I had to figure out what I could afford to fix. I am homeless - they were AWARE of that because of what took place with needing airfilled in one TIRE ONLY due to Wawa and Cumberlands MALFUNCTIONING MACHINES .... I am NOT employed at the moment. The Air needed in one Tire turned into a side show - so I spoke OUTLOUD... and they stopped hovering over me as the Technician kept letting me know EVERYTHING he thought was wrong - I did not give them permission to do anything other then fill the ONE TIRE..... it was very upsetting that day. I worked 11 weeks - let go on Aug 29, 2025 - that was a Gift to be released from being bullied every single day. The dealer did kindly give me a free diagnostic though even though I agreed to the $335 diagnostic to be used on any repairs I chose but, they gave it back to me and LIED ... I know I have power train warranty issues, no working A/C since I had it repaired in Sept 2024 at Napleton's Hyundai in WPB, leaking engine oil issues (visible), etc...The Service Manager Shaun Powell .... class a jerk... bullied a woman. He did not reply to my initial email. I guess to make fun & ridicule a person that has always lived a LIFE OF INTEGRITY ....makes them feel superior .. such a travesty! I only stopped in there a few days earlier to have air filled in ONE TIRE that seems to give me problems ... I tried to fill it myself but the UNIVERSE had other ideas. Still owe $3900 on my 2018 ..... screwed over by Delray Acura in a Lease Buyout in Jan 2021 after being let go of immediately after almost 4 years of employment - they charged me for an extended warranty & gap insurance unbeknownst to me...was not aware at the time I could have declined after the fact with a Sales invoice provided to me with each dollar value ON THE INCORRECT LINES of the ENTIRE SALES NVOICE ... Never heard back from Ashley Moody's office. Beware of OTHER'S MOTIVES ....by the Grace of God I ask for your help and guidance. I can be reached at 954-226-1680 read more

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Rip off and masters of manipulation and lying. Watch out when you ask for best price. They will give you a discount or rebate but jack up your interest rate all while looking you in the eyes and claiming "how transparent" they are. read more

Made an appointment. Upon arrival I was told it would take about one hour to fix windshiels washer issue. I asked for updates 3 times and was told ,"soon". FOUR hours later the car was ready; no apology, nothing. FOUR hours. stay away... read more

Coleridge Morrison is an excellent Hyundai service adviser. I came in for a recall/update and asked for a transmission check due to noticeable feedback when shifting to drive and a recent drop in fuel economy. I used to get 50-55 mpg in my '21 Elantra Hybrid, but now I'm averaging around 40 mpg. Although the techs found nothing wrong, Mr. Morrison handled my concerns and frustrations with professionalism, patience, and clear explanations. While no repairs were done, at least everything was documented. He hooked it up and his customer service alone deserves 5/5 stars. read more

Dear Management, I am writing to you to express my dissatisfaction pertaining to the attire and vaping by your employee Kristin Gomes, your service advisor. As a front line of contact with customers, her provocative and revealing attire and sloppy sweatpants should be addressed by management. Doesn't your company have a dress code? I was appalled to see her vaping and sharing her vape with other employees while I was shopping for a Hyundai with my elderly father that has COPD. I would hope an organization that is in the service industry would hold themselves to the highest standards when it comes to dress codes and inappropriate behavior as smoking in the workplace. Perhaps you should consider a uniform for your staff as even employees at McDonalds dress more professionally than they do here. read more

They played games with the pricing and cheated me out of $300 on my trade in. They are not straight forward.

Within the past seven days I was car shopping online and visited several dealerships; three Hyundai stores in total. I started the process online with all of them, which was a nightmare except for King Hyundai. I didn't know that when one responds to most car dealers online and enters their information requests, etc. that they might be dealing with a third party call center or a BDC (business development center) within the dealership that works with the sales team. But their job is to be vague and get the actual customer to the dealership. That wasn't the case with King Hyundai-Genesis. I received an email and a phone call from sales associate Bettina Clarke. She listened to me and responded with a number that beat both of the Hyundai dealerships I previously received quotes from. King Hyundai's lease price was better by $77 per month than Rick Case Hyundai and about $120 better than Coconut Creek Hyundai. My partner and I drove from Fort Lauderdale to Deerfield Beach on October 15 and met with Bettina, drove the actual car we wanted and met with sales manager Erik Slemon. Both Bettina and Erik demonstrated a level of professionalism that's pretty much unheard of or experienced at many dealerships. We didn't leave with the car that day. But after a few emails, texts and conversations with sales manager, Mr. Slemon, who was a gentleman and true professional, we took delivery of our new 2023 Hyundai Elantra SEL with the convenience package on Tuesday, October 18. If you're considering a Hyundai or Genesis, this is where you want to get one from! read more

King Hyundai - Took delivery of my new 2023 Hyundai Elantra SEL with convenience package! - Car Dealers Near Me - Deerfield Beach, Florida

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Please be careful. The appointment is only for dropping off your car, not for seeing a mechanic. This means it might take several months to fix your car, and they are very rude. They never answer their phone. If you call for a follow-up, they put you on hold for hours... and hours. In the end, I waited 45 days, and finally, they told me my car was ready. Unfortunately, they didn't even allow me to check my car. It was very scary because the lady at the front desk basically threw my keys at me. "I kind of ran away from there, and my car was not completely fixed." And now, I am trying to get rid of my Hyundai Sonata. read more

I have purchased two new vehicles from this dealership. This is the first time I have experienced an issue with the service department. More alarming the Service Manager and VP of Operations don't return phone calls or answer emails. I will never utilize their service department or purchase another vehicle from this dealership. read more

Very professional, friendly, and quality service. Hyundai is a reputable quality brand. King Hyundai absolutely represents the Hyundai brand with their integrity, professionalism and quality service to the customer. If I could give TEN stars I would. read more

at the time of this writing, we are at six days since we have have visited this establishment. Also six days from not getting any type of receipt for the service that was done here at this dealership I must stress this part as much as possible that having a receipt for all of your repairs, especially when your car is under warranty is instrumentally important. if you were to search online, you will see that Hyundai (in general) is very well known for denying a claim if you do not have all your proper documentation showing that you have maintained the car as expected As the car is still under warranty, we are under enormous stress, and it doesn't help when this dealership is actually avoiding TO RETURN YOUR CALLS AND MESSAGES. as we have left messages only for the staff member Karina, who helped us to get our car serviced. The excuse that was was that their system was down. We are now six days past that phone call from her or the service manager, which we left a voicemail for as well. Communication is an absolute fail for any establishment, especially a dealership I find it very humorous to see that they have a bunch of great reviews, but yet lack the proper protocols to at least return a customers call letting them know that you haven't forgotten about them and giving them updates. This doesn't even include the service manager either. Even further to add on to the situation here with this dealership, my girlfriend called two days later, and the gentleman who answered the phone apparently knew who was calling, and even more importantly, knew the reason why she was calling!!!!! Had the audacity to say that he was going to hand-delivered the message to Karina.... YEEEEAHHHHHH! Obviously this goes to show even further that Karina and the staff here at King Hyundai gives two fucks about customers. Which is how they have made us feel. Please do yourself a favor if you decide to take your business to this establishment and you're given the excuse as we have been take automatic photos and video of the service document that they actually have in hand as I was looking at it. Really wish I would've done that. It's my fault for believing them! TO THE STAFF AT KING HYUNDAI Now, looking at the replies on some others who have complained about their experience at this establishment, I'm going to find a very humorous if you reply is for us to reach out to you. The disconnect between the company and the customer. so hopefully if someone is really reading this at this point from the dealership, don't ask us to call you as we have (several times by the way )and have been waiting six days already. You know how to reach out to us. At this point, we are now going to reach out to Hyundai corporate the Better Business Bureau and everywhere else to get the word out! read more

Wow! I cannot express the friendliness, helpfulness and professionalism I received from Rebecca Hussle, VIP Manager at Hyundai/Genesis in Deerfield Beach. I accidentally ran into Rebecaa while food shopping at Whole Foods on the weekend in the parking lot. I currently have a Genesis that I bought at Rick Case and was considering getting a new vehicle. I enjoyed our encounter and have the most confidence she will take care of me. I appreciate the fact women work in the auto industry that have integrity and honesty. We need more people like her! read more

DO NOT BUY OR GET YOUR CAR SERVICED HERE- THE COMPANY HAS FAKE REVIEWs I have a terrible experience every time I get my car serviced here! Recently I did my 30k mile dealer-recommended service and they DID NOT COMPLETE SAID SERVICE. I was suspicious about this dealership's mechanical service department because the last time I took my car for an appointment at 9:30 am they wanted to keep it overnight for a routine maintenance service! When I asked about transportation accommodations for the following day for work, after a brief hold, the advisor told me my car would be ready in a couple of hours...WEIRD!!!.. For this service, I asked for a record and a copy of all my paperwork. The service advisor, ANWIR only gave me a single copy with the data that I was not looking for! I took my vehicle to a FIreStone and a mechanic confirmed that the Dealership DID NOT EVEN CHANGE MY FRONT WIPER BLADES. The invoice says differently! PLEASE DO NOT GO THERE! Do not be tempted with the free gas tank for mediocre service and fake review postings Update: The service advisor called me and apologized for not changing the front wiper blades. He claimed it was a miscommunication with his mechanics! How was it a miscommunication when my Invoice states all the services that should be done?? Anwar said he can replace my front wiper blades BUT FIRST I MUST CHANGE MY REVIEW. He said he complete the invoice and change the blades free only if AFTER I CHANGE review. WTF!! I stated I can change my review after all the necessary services was done, and he declined wanting the review changed first. SO basically they want to CHARGE me AGAIN for a SERVICE THAT THEY CLAIMED WAS COMPLETED read more

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We purchased a car from king hyundai and our salesman was Eric Chelly. Eric was very pleasant and knowledgeable. We also dealt with Harry in finance and he also was a pleasure to deal with. An all around great and easy experience and highly recommend them. read more

The actual purchase transaction went well enough but their service is a zero. Missing items from my car and never received the promised compensation-a $25 Visa gift card. If it wasn't for the free oil changes as part of the purchase deal, I'd not go here again. If I get another Hyundai it will be at a different dealership. From many other reviews I've read, I'm not the only one with issues with King Hyundai in Deerfield Beach. I doubt they ever read or care about what their customers say but if they lose enough business, perhaps they may change. There's always Rick Case in Broward County. read more

I had a big issue with my Tucson engine and the service department helped me with ease and explained everything from in person to phone calls. THANK YOU COLE MORRISON, you are a phenomenal gentleman to work with. read more

Worked with Raglan Filho, such an honest nice guy. Finally a car salesman that loves cars. I Shopped around at Toyota and Honda and I got a Genesis for half the price. Such a pleasure thank you so much! read more

King Hyundai - Car Dealers Near Me - Deerfield Beach, Florida

Make appointment, show up, no one has any idea whats going on. This dealership is the worst run service department I have ever seen. Avoid this company at all costs. Taking our ca runder warranty elsewhere. Never work with king dealerships again. good riddance. read more

I've bought two vehicles from here now and fully trust King Hyundai. We have been in the market for a new suv now for a bit and settled on Hyundai. In this market, we knew prices were crazy and there is a bit of a shortage of vehicles. Derek helped us with getting the perfect vehicle and called us when it had arrived to the dealership. The behind the scenes of the finance department was definitely very slow as we were at the dealership until 11pm waiting on others to finish their sales before us. Always happy with my Hyundai vehicles. read more

If I could give minus 100 I would. We bought our leased Sante Fe in 2022 and purchased an upgraded service package which included dents and scratches. it took a month to get an appointment. The service rep told me it would be approved and that I would have to go to Coconut Creek Hyundai. When I called the rep had left. I went in today and was treated horribly by Cole the a**hole. Wouldn't look up my service record and told me that because there was some paint damage it wasn't covered. When i let him know how dissatisfied i was he came back at me with some real attitude. DO NOT BUY A CAR HERE . ANWAR IS OVER AT POMPANO HONDA GO THERE AND BE TREATED RIGHT... read more

You can't release cars out of service that are low on oil, low on coolant, an improper tire pressures. You just can't

Felipe was amazing along with the rest of the staff. They took care of me and my car as if it was their own. I couldn't of asked for a better service than what I had. I highly recommend this dealership read more

Worst place wver. Stay away and run. 1st of all they stole money from my center console. Broke my from windshield..took thwm 3 times to fix and ac problem.. and oh aftwr they said they fixed it left parts in the car that need to be in to hold the dash. I tried to get my cargo area plastic replaced. 1st time they said they would not replace it because they were scuffs on the floor. After I called hyundai Corp tjey said it is cover under warranty so they made an appointment for me to bring it in. Brought it vackntheybsaidbit is not covered according to Corp. Never met a bunch of lieres like them. Stay away​​ read more

Service department seemed ok. But they do not understand the word NO. NO, I do not want to sell you my vehicle....no matter how many times you ask! They just don't listen to the customer, so why should I (or YOU) trust them for anything?! read more

I bought a brand new 2024 Santa Fe here literally 1 later it went into the shop cause of a check engine light it has been 3 weeks in service and I cannot get a response from anyone at this dealer ship from the sales managers to the service managers they're all a bunch of liars they say they'll call you and make sure they handle it and call you back but they don't. This could easily be the worst service department I've ever seen do you're self a favor and go somewhere else this is in regards to Sean the service manager and Eric the sales manager read more

The popularity of the Hyundai in this area has basically overwhelmed the service center of this dealership. While they are construting many new bays, the service wait is unreasonably long. It's not a problem if you just need meintenance, but if you have a problem (like I did, vehicle dying twice in a week), it's tough. The first time I left the car with them, they diudnt have time to do anything for a day and a half. The second time, I was lucky to have had Adrian as the service rep. He was as helpful as can be. Thank you Adrian. Hope they pay you enough for your unbelievbly busy schedule and work load! read more

I left my car just for have an oil change, after that my a/c stopped workin. I called several times email them showing what's wrong with my ca, they don't even answer or reply me. my car is under warranty and they don't give me any information. read more

Each time I leave my car for service at King Hyundai, no one answers when I call and when I leave a message, no one calls back. You'd think that they'd give me status on when the car is expected to be ready, but King doesn't care. read more

Adrian in the Service Center provided me with incredible customer service today. He took his time to discuss with me each and every question I had about my car. Adrian is a great listener with years of experience and knowledge. He was prompt and able to guide me every step of the services I was requesting. Thank you Adrian I will be referring others and coming back to service with him! read more

I brought my Hyundai here a couple of years ago for the same issue (drivers window inoperable). It was covered last time but not now. $560+ to fix. Said no way! and took it to my favorite mechanic (Dave's Auto in Pompano) and it will be fixed with factory motor $321-ish. Aside from that, the place is under construction and SEVERELY understaffed. I won't be going back until they get their together! read more

Great experience. Jason took good care of my car. Part was under warranty. King Hyundai in Deerfield Beach is the best.

We just bought a car from a terrific salesman, Tulio Pulquerio. He was efficient, straightforward and trustworthy, He persevered to find the car we wanted and worked with us on an agreeable price. Do not hesitate to call and ask for only him. You won't be disappointed! read more

I didn't do a deal with them (it's a long shot for my out of state parents..still could happen), but wanted to say.....Was working with Howard as the sales person and Erik as the manager and they were great. Professional yet down to earth, and very upfront about the numbers. Erik's temporary office is right up front, so you can walk up and talk to him, not hiding in the back like many dealerships where the managers think they are the Wizard of Oz..haha..Whether we make a deal or not, I want to thank them for their time and professionalism. read more

King Hyundai - Car Dealers Near Me - Deerfield Beach, Florida

LEO is the man! If you're veteran, make sure you ask for Leo and Leo only. He takes care of his American veterans. Got me a surprisingly low price on a 2024 Palisade. Talk to Leo! read more

Without a doubt this is the worst dealer for service... they constantly get it wrong! My last service for an oil change, took all day. They wanted to replace my AC filter which caused a noise in my car.. parked my car near a sprinkler(full of rusty water) and NEVER called me back to address my issues. This is one of many screw ups at each time I bring the car in... NO More. Skip this place and go somewhere else. read more

best place to buy a Tuscon or any other car. just bought one on Saturday 12th, 2025.

Shout Out to my service Adviser Benjamin Blum, who got me out an hour earlier than expected today when I came for my oil change,tire rotation( AND complimentary car wash!) THAT made my day. Thank you! read more

King Hyundai, Worst Service Department , don't trust them. I purchased a used Hyundai Santa Fe car for my son, and it been a nightmare, My son needed a car to go to college so i got him a used Hyundai Santa Fe, 2013 with a 120,000 miles on it. but i figured Japanese or Korean cars are well made, it should last him through out his college years. What a mistake, the car has been in the shop for over 2 year, back and forth, The car had a engine recall and was not running right so i took it to King Hyundai, it took forever and finally King Hyundai decided after many repairs that the car needed a new engine. so they requested a new engine because of a recall. which took 5 months to get my sons car back. meanwhile i called day and night but no one wold give me the courtesy of a call to give me updates. it seems that King Hyundai doesn't believe in giving people updates on their repairs. finally i got it back , but it still was not running right since they don't believe in testing their vehicles when they give it back to you. the dealer found it had many issues in the new engine installed, so when my son came back to from school winter break and car again was running rough this is back in November it is now January and still no car. this is very frustrating my son doesn't have a car i am paying a for a car loan that no one is using , insurance for a car in the shop and a dealership that never gives you update on your repairs, horrible service , we are going on our 3 engine for this car and my second new engine or so i thought because the dealership told me that they were a waiting for a new engine from the company, when i called the company they said they had no knowledge of any request from the dealership of a new engine request. the right had doesn't know what the left hand is asking for. meanwhile my son is suffering , in school running around in uber because these clowns have no idea what they are doing. god only knows when we will ever see this car again. anybody know a good lawyer read more

Today I had one the satisfaction in leasing a new 2024 tuson limited edition. Our contact person Russell was outstanding made sure and tested me on the technology of our new car.i hope I screw it up but our finance contact i believe Harry (at 76 yo sometimes memory not greatest) he was fantastic was on his game the courtesy extended to this disabled Vietnam vet was outstanding. Thank you all for making this as painless as possible read more