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King George Hotel

3.2 (432 reviews)
ModerateHotels
Open 12:00 am - 11:59 pm

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Exterior
Sandi H.

Five stars for location. It's right in Union Square and there are plenty places that are within walking distance. It's a very safe neighborhood with lots to do. Five stars for convenience. There's an awesome parking garage right across the street that's independently operated and charges a fee, but it's a nice to have covered, secure parking, especially because street parking is hard to come by. Five stars for the staff / service. I didn't have any special needs, but everybody was great and very friendly and helpful. Three stars for comfort. My room was super small, which is mostly fine since I was traveling alone, but I even kind of bumped into myself in the room, especially in the bathroom. It was totally fine for one night, but it would have gotten annoying after that. The room also had a good ceiling fan and the windows did open, but the street was a little too loud to keep the windows open, even on the 9th floor. Five stars for cleanliness. Everything was impeccable. Five stars for atmosphere. A cute theme that matches the vintage building. Unfortunately the bar was not open when I came home relatively early on a Saturday night. That would have been a nice spot to hang out at. I would definitely stay here again and recommend it to my friends, although I would be wary of how large a room would be for more than one person.

K K.

Just want to respond to this photo and point out that the "website pic" is actually a meeting room set up for business/meeting purposes it seems. If you look carefully at the photo, you'll see that there are notebooks at each place setting. Sorry you got confused Ki D!

Scott H.

On the brighter side, the gentleman who committed to calling me back with the disposition of my tablet did indeed call me back and met my expectation. Not sure what your name is but I do want to say thank you for that you were the brighter part of the whole trip. As for the rest of the crew, you saw the review. Thanks for owning that solution.

Lounge chairs
Jeannine C.

Its an older hotel that needs alottt of work. I was told by a tour guide that this hotel was actually a mansion which was converted into a hotel. Not sure how true that is but given how tiny the rooms are and the set up of the entire hotel I can actually see that. The customer service was superb, each and every employee tried there absolute best to make our stay wonderful for my daughters birthday however, staying at this hotel was unpleasant. I loved the theme and the decorations of this hotel. This was part of the reason I booked it due to my daughters affinity with all things UK. Also because of where the hotel is situated, in the heart of union square which makes it pretty much close by all things attraction wise in San Francisco. Our room was on the second floor. The elevator was broken so you had to use the stairs. The problem with the stairs was that they were very narrow, hardly any lighting, and spiraled straight up. very dangerous for elderly and people carrying heavy luggage or items up and down the stairs. Also other guests were constantly coming and going up and down the stairs, it was just a hassle since there was barley any room to move around. The room was very tiny, with two very tiny twin beds in it. There's no air conditioner, and a really old heater that needs water to work with only 2 settings. They have windows in the bathroom that don't shut properly and have no screen on them so the cold air and noise from outside blows in the room all night. Our heater did not work so maintenance came and fixed it, 24 hours later same thing. I would have to call maintenance every single time I wanted to turn on some heat. There was no floor length mirror in the room, the hot water would waver on and off, and the bar downstairs only served 2 types of wines and 1 type of beer. What I did enjoy at the hotel was every morning there was a nice coffee and tea bar. Also all the hotel staff were very friendly , it wasn't there fault I had a bad experience at all. They were just working with the scraps they were given chile!

Small corner mirror, please don't mind my mess and flowers I brought in
Sarah C.

They allowed early check in at 3pm instead of 4. We got a queen bed with the worst, most inconvenient, dinky restroom. I should have asked for an upgrade, but I needed to be somewhere right after arriving. I plopped my stuff and left. The restroom was so tiny and the door opened at the most inconvenient direction. The door rubs against the electrical outlet; and it swings into the bathroom and hits the toilet. The sinks mirror is at the corner and it's so small that you have to pivot from the sink to see yourself.. This was so inconvenient. You'd have to avoid the door to use the toilet. If the bathroom didn't do this, I'd be fine, but if you are larger than me (a petite and short woman), I would not recommend the staying here. It's okay in cleanliness In the case that the only elevator is down, the spiral stairs are so narrow and uneven, that it is awful to get down. If you have a medical emergency, you probably would need to expect a long wait time for them to take you down; that's if you don't fall off the stretcher. Location wise, it's near everything, but also the neighbourhood is sketchy. If you turn the corner up on mason st, near the CVS it gets better. Otherwise, I feel unsafe walking around alone.

Teresa B.

This hotel is in a great location and it's such a great value! It's clean and the bed is comfortable. Provisions include bathrobes, Italian body wash, shampoo and lotion, coffee and tea, free WiFi. The lobby provides pool, darts, board games, and books or newspapers for your use during your stay. It's an old building with all the charm but, with that said, the rooms are small, the elevator is small, and there is no AC. The location, cleanliness, and mostly the excellent customer service specifically by Vivian ( day desk) and Jay ( night desk, bar tender etc etc ) by far outweigh any cons of this hotel. When we checked in we realized we were there a day late! I still don't know how I got the dates mixed up but Vivian accommodated us and smoothed things over quite well. Thank you Vivian! Your kindness and welcoming demeanor are what hotels should strive towards. And Jay, after we returned from dinner, was in charge of the front desk and the bar. He went back and forth and was very attentive to our needs and was very friendly. If it was purely based on service alone, I would give it 5 stars.

Lounge Area
Betty V.

It has been an interesting stay at King George. It's a cute little hotel but I was very disappointed with the service. They forgot to clean our rooms and replenish our complementary items. I even gave the service folks my list of needed items: coffee, tea, lotion, towels, beds being made, etc. Sigh. My favorite unforeseen event: one of the employees opened up our room door without knocking and confirming we were not there. He just opened it and attempted to walk in. Haha...wow! What if we were changing or doing some private stuff? This has never happened to me before. Lol. Plus side: the front staff was very sweet and nice. Very accommodating and supportive. I don't know where the communication broke down with the overall staff. It's so disappointing. Sigh. So, book at your own risk.

Reservation of smoking, proving smoking reservation and showing that this was a Smokin Hotel
Ki D.

Alert!! Alert!!! Warning Warning!!!! Before I get into the grit, grim, unpleasantries of this review I would like to say in all this chaotic mess, Gabriele is the best employee, the best supervisor, and a ultimate customer service handler. This man should be the manager of the of this hotel. There are pictures to back my event. When I booked the room through my T-Mobile app. I had every intention on booking a smoking room.,even in my pics you will see my reservation was confirmed with a smoke large bed. Upon arriving at the hotel we are greeted by Gabriele at the front desk which at the time I did not know was the supervisor who was very kind with his greeting. There was also another man sitting beside him at the time I did not know that he was not the supervisor. Gabriel tried to offer my friend and I a early check in by paying just $30 that was agreeable so we could change and freshen up but the employee on the side of Gabriel spoke up started fussing about some nonsense looking at his watch saying it's too late and that's not agreeable The guy said that you can do it for $50 I said never mind, we will just store our luggage until 4:00 PM which is the proper check in no biggie. Moving forward towards day two. By now I have smoked medical cannabis in the room. By the way, my room look more like a small apartment. It did not look like the pictures at all on the website.,there was mold in the bathroom which could've been prevented because there was a window there, but they bolted it shut. There is mold in the only window in the room. The room is way small. It's hardly room for two people. There's no screen behind the window to keep the bugs out and they bolted that to a certain point so you can only open it so far see all in pics. Now, to finish the threat of the second day. The lady who I didn't know at the time was the housekeeping manager, which she did not identify herself my friend and I thought she was knocking on the door to try to clean the room which we weren't ready to leave yet, so we said come back. But she kept banging on the door , we opened it to see what the commotion was. She started you're smoking in this room is a $500 fine you will be paying it and that's it. I was confused because I've been here for three mornings the room has been cleaned and left my trashy water bottle that I had my guts from my cigar and ashes from me smoking medical cannabis I tried to explain to the lady where the confusion started in booking. She said she don't care she's not listening to anything I had to say and I will be charged $500, rude, rude rude!!! she was smoking mad and you could see she was shaking and how angry she was. Since the lady wouldn't listen. I went to go find a hotel manager and to my surprise that's when I found out it was Gabriele. I explain to him the situation he did apologize for his employees behavior. He did not charge us the $500 but he was instructed to charge me $200 for deep cleaning And now we are instructed for the rest of this stay to go smoke in the alley. That is where all the homeless people gather get naked get changed build tents I am a female, my friends, is a female, and you want us to stand in a alley? You can see how shady the other side of the hotel look and also far as the deep cleaning it was never cleaned properly in the first place, and we were deceived from the website, please please please do not even book this hotel for your dogs. I would just stay anywhere else but there. this is one King that needs to be brought down. PS, you can request to remove the homeless out of the alley.

Bath room door , falling off . Wife not happy as she could not get out . Had to open from other side

Worst place i ever stayed in San Fran. Location , service, quality of room all appalling. Outdated room , small and not very nice. See for yourself in the photos below . I was visiting from Florida and very disappointed in San Fran . City has definitely gotten worse , with homeless and unclean environment. Will not be coming here Ever to this hotel . From their photos outside looks good but dont be fooled. Checking in expensive was lousy . The lady was on the phone for hours it seemed and ignored us . Room with bathroom was small had peeling wallpaper and door handle falling off . Rusty and unkept room . See pics Currently staying at a Hilton . Cost a little bit more but well worth it.

Marc R.

BEDBUGS - I stayed at the KG for a week late in september and had the worst experience of my life. Not only did I stay in a room infested with Bedbugs, but I also have had to deal with management denying and covering it up to save face. I have never experienced such a terrible stay at any hotel in the world, but recommend visitors to stay ANYWHERE but here if they can help it. The worst part - the employees were so kind and nothing but helpful throughout my stay. Please take pictures of the room before, since MGMT will try to cover it up and claim they never had them in the first place. Avoid at all costs and inspect thoroughly. Pictures attached to show just a few of the dozen bites I had when I checked out.

Super tiny "double" room.

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Great location and price. Room had everything we needed. Clean and staff were friendly! No complaints.

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Review Highlights - King George Hotel

Very conveniently located in east center part of SFDT, the room was comfortable and cozy!

Mentioned in 13 reviews

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LUMA Hotel San Francisco - Original king room with "Bay" view.

LUMA Hotel San Francisco

(127 reviews)

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Excellent accommodations and the location was great for event access at the Chase Center. The room…read morewas not overly spacious but more than adequate. The robot delivery service for coffee pods and other requested amenities had a fun touch.

A great stay! My…read morefriends and I made a last-minute booking at the LUMA Hotel due to its proximity to Pier 48. We stayed on a Friday night so the hotel was quite lively. The check-in process was smooth. The front desk was very helpful in getting us in and filling out a card authorization form. We were surprised by the valet price however - $90 is definitely high. There is no self parking but the prices for the lots nearby are just as high, if not higher for overnight. We really enjoyed our room. It is definitely not the most spacious but felt quite luxurious. We booked a double queen room and were placed in Rm 920. There was limited walking space around the ends of the beds and desk. There was a beautiful view of the courtyard and city. I love that the room was very well-lit. There is ambient lighting and brighter lights you can turn on next to the beds. My friends and I loved the window that separated the bathroom from the sleeping space. It was quite comical and made getting ready for a night out very fun. There blinds for both the bathroom window and outside window were motorized which was a nice touch. The beds were pretty comfortable but nothing too special - I appreciate them having a bunch of pillows. The mini fridge and coffee bar felt pretty luxe and were much fancier than those are other hotels I've stayed at. There were plenty of outlets throughout the room and next to the beds. The whole vibe of the hotel feels very sleek and modern. The hallways are lit with a ambient blue. The inside of the elevators are themed which is super cute for pics. The gym is very nice too, loaded with more than your typical treadmill and elliptical. The lobby felt clean and had little robot things scooting around that apparently are used for room service. I would definitely stay here again so I can explore what I didn't get to see on my short stay!

Hayes Valley Inn

Hayes Valley Inn

(205 reviews)

$

Hayes Valley

In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

The St. Regis San Francisco

The St. Regis San Francisco

(536 reviews)

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Amazing Service. Good Value. Butler Service…read more I came to the Bay Area for a relative's 80th birthday and booked The St. Regis because it was the only Forbes Five-Star rated hotel in San Francisco. I'm usually hesitant to stay at American hotel chains' "luxury products" because they often just feel like Marriotts with nicer tile (most new Ritz-Carltons, for example). I found the St. Regis to actually offer the kind of luxury service that is often missing in American hotels. I arrived fairly early, around 11:00 a.m., and the staff were incredibly friendly, accommodating both an early check-in and late check-out, along with a room upgrade. Prior to this stay, I didn't really understand the purpose of butler service, but they were kind enough to gift-wrap the presents for the birthday party I was attending while I booked a massage and walked around the city. The spa at the St. Regis is fairly large, with an indoor heated pool (well designed), a gender-separated steam room (out of order during my visit), and a sauna. I will say the spa could use an expansion or renovation. The "relaxation room" felt a bit like a repurposed salt room, and the men's lounge basically just had tea and snacks. The massage itself was great, and everyone there was extremely friendly. What really impressed me was the service. I casually asked whether they had bath salts available for use in my room, and within 30 minutes of leaving the spa, bath salts, bubble bath, and bottled water were delivered to my room without my needing to make a special request. Great attention to detail. I walked through the gym and it seemed large enough for a full circuit workout, with plenty of equipment. I do wish the hotel had more dedicated lobby or guest lounge areas. The check-in area, bar, and restaurant all seemed to blend together into one shared space, which felt fairly busy in the evening when non-guests came in for happy hour. The bar was nice but honestly expensive and not especially memorable. I was a bit surprised by some of the clientele (there were what I assumed to be a couple "working ladies" at the bar who I wonder if their services were less than the cost of breakfast in hindsight), though very friendly occasionally felt slightly out of sync with the otherwise polished atmosphere of the hotel. I didn't try the restaurant for dinner. The hotel does offer a complimentary car service around the local area, though unfortunately it was booked when I needed it. Breakfast was expensive, easily over $100 per person for a fairly normal order, but it was very tasty. The Eggs Benedict were perfectly cooked and included truffle, which was fantastic. The room was clean and comfortable. I do think it could have used a deeper scrub, though I admit my standards may be skewed by an exceptional housekeeper at home. There was also a slight musty odor. It was not on the level of a room at an average Belmond property or the former Mandarin Oriental Miami, but it was spacious and perfectly comfortable for one person. I'm not entirely sure whether St. Regis considers itself directly competitive with those brands. In summary, the service is what makes this hotel worthy of five stars. They seem genuinely happy to accommodate nearly anything you might need or even casually mention wanting. Personally, I find San Francisco itself dirty, stressful, expensive, and rough around the edges, so having a hotel that felt calm, polished, and attentive made a huge difference in my trip.

Stayed here for 2 nights as part of The Edit program from Chase. They are also a FHR hotel but the…read moreChase portal price was significantly cheaper so we ended up using Chase. If you have both cards, check both portals. If you have the Amex Plat, you are also Gold Elite status so you can get some extra perks such as fast wifi (it's pretty fast lol). Service is top notch. Hotel is clean. Room is beautiful and quiet. I love how the AC is super quiet, I couldn't even notice it turn on. We also got $90 breakfast credit for two. The food is extremely overpriced and $90 doesn't get you very far if you eat at the restaurant. We ordered to go most of the time. Note that there is tax on the food and tip (if you choose). Breakfast: Two farm egg any style. Fine but small portions for $32. Would not order again. Chilaquiles. Also fine but basic for $35. Would not order again. Sourdough muffin sandwich: If you want best value for price ($26), get this. It's seriously huge and filling. California croissant: This one is like an elevated avocado toast. It's really good. Price is $31. The mixed berry antioxidant smoothie is also meh. I can make a better smoothie at home. As part of The Edit they also give you $100 credit to use on food and drinks only at the hotel. It was SF restaurant week so we ordered the $90 3 course meal for dinner at the hotel restaurant Astra. We ordered the duck cannoli (ok tasting but the duck is cold), braised short rib (very good! Love the polenta) and the brussel sprouts (menu said it was gremoleta/garlic/parmesan flavor but it ended up being gochujang flavor and it was overly sauced). Was not a huge fan. The hotel is dog friendly. They give you a bed and bowl and treats. The pet fee is steep at $200 per stay. There is the Yerba Buena gardens across the street (5 minute walk) to take your dog out. The park is clean with lots of grass. This was one of the deciding factors of us picking this hotel because it's hard to find grass area in the city. They allowed me late check out at 5pm which is awesome!! Also, they have a chi hair dryer which is very powerful. Location in Financial District is very central to a lot of eateries and next door to Soma.

Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

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(45 reviews)

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Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

I have a problem with this being a Four Seasons, because it's really not that type of experience…read moreand I wouldn't think they would just throw their brand around. The hotel used to be quite a few other properties, so while they may have decorated it, it's not the luxurious experience we've had at other hotels. The views are to die for, we had a room that spanned windows from Golden Gate to Bay Bridge, it was amazing being on the 45th floor and seeing the night sky and morning sunrise. The property doesn't really have a real lobby, spa, and the restaurant is average, as in the quality of the food was just not top notch, and they have access to the best ingredients. They only have two elevators and are quite slow, at a busy time this can be quite annoying. The room itself was small, no real furniture, would have been nice to have a sofa and table with two chairs. There was no dresser. The bathroom was great for one, but small for two. The shower didn't have a bench, no his or her's sinks. The bed when we got into it was super soft and not supportive, when we called they did something really odd and put a board on the mattress and then a topper. I guess they have a guest that asks for this. Why didn't the service people know they have a firm version of the mattress topper they could have switched for us. We didn't have the best sleep. Again, usually the Four Seasons beds are amazing. While this property doesn't charge regular Four Seasons prices, it also doesn't deliver the experience and it would be a shame if the brand started doing this.

King George Hotel - hotels - Updated May 2026

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