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San Francisco, CA

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Hotel Stratford

3.3 (219 reviews)
ModerateHotels
Open • Open 24 hours

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Union Square
JJ G.

One of the cheapest hotels in SF without much compromises. Staff is helpful and nice, rooms are typically very small and got no AC. Room gets quite hot but has a fan on the ceiling. Parking is available at Union Square and cable car stations are right in front of it.

Hotel is nice and clean, with that being said, the amenities are non-existent. Called front desk to ask for something for my room, never got an answer. House keeping arrives at 8 "they" make the coffee, don't expect anything before then. I stayed for 3 nights. Firsts morning went down to get coffee around 6;45, coffee was luke warm, I was not gonna complain about warm coffee but thought it was odd that coffee was warm so early in the morning (now I realize it was From the night before) and no creamer, asked front desk if I could get some creamer, front said wouldn't be ready until after 8. Okaaayy? Second morning went down 8:10-no coffee said it be about 10 mins. Okay sat down waited for another 15 house keeping girl rushing in with a grocery bag, full of oranges (only fruit they offer) and a big carton of creamer. Left, came back with a cart of coffee, and began refilling stir sticks, and coffee station necessities. Okay we're good Third and final morning came down 8:10, no coffee, front desk said be ready at 8:45?? Irritated I went across the street to Starbucks, came back 10 mins later 8:20 Coffee was there, so frustrating! I'm sorry I wake up around 6, who drinks Coffee at 8:45? Sounding like a Karen and realize my post is all about Coffee lol but this is the ONE thing they "offer" like the "one job" you gotta do but NO! even cheap hotels know to have a coffee station available. Coffee drinkers know how I'm feeling rn. How hard is it for front desk to make coffee? If housekeeping arrives at 8 and then still has to make coffee, refill station, clean station etc? Front desk does absolutely nothing, there's 3 iPad stations for you to do your own check in, all they do is give you the room key. Also, no parking, had to pay $45 a day to park in Union Square Parking adding up to almost $150 Just to park. Stayed 3 nights. Would never stay here again.

Hair in Shower

I'm gonna start this by saying the only Pluses is convenience of location and the fact that some of their rooms offer in-wall AC. I was here with co-workers for the Figma Convention at Moscone South (about a 10 minute walk from Stratford). I will also preface this with the fact that they are clearly renovating/updating right now, but some of this stuff is still inexcusable IMO. Cons: 1. My company does our reservations through SAP Concur, where we get special rates - however, upon arriving they claimed I had made my reservation directly through their website even after I showed them the reservation from Concur. They were supposed to have charged the full stay already, but they had only charged a reservation fee and told me I owed them the full amount upon check-in. It was just a massive pain as our manager had to come to the front desk with our company card and essentially redo all the payments. Seeing reviews where other people have claimed they were double charged, this was a little concerning. 2. Nothing in the rooms makes sense. I was put in a handicap room for some reason - even though I never requested it - and the shower stall had no curtain, glass, or water block on the floor, so showering would soak the bathroom floor. I ended up having to use one of my 2 towels as a water barrier. The extra roll of toilet paper and towels are up on a shelf in the bedroom, not even in the bathroom. I would also like to mention that there is NO housekeeping unless you want to pay an extra $50 - they claim they include housekeeping for reservations made through their website, however even though they claimed my reservation was made through their site, I got no housekeeping anyways. 3. To further explore the housekeeping thing.... The amount of hair I found in my room throughout my stay was gross. Like long, dark hair in my bed and in the shower. And for the record, my head is basically buzzed. Housekeeping is really lacking here and they obviously don't clean thoroughly between tenants. Pictures are attached. 4. Handicap Room, and yet you get a toilet that has a handicap bar directly built behind it that prevents the toilet seat from staying up. I cannot make this up - you have to HOLD the seat up as you sit down or else it just closes on you. And then when you're sitting there, it closes on your back. I've never seen such a stupid design in a hotel, much less a room that's supposed to make these things easier for people ? All in all... a wild ass experience. I was only here for 3 nights and yet I can say with my whole chest I will never be back here if I travel to San Fran again

Six hours to get toilet paper
Timo R.

We go to San Francisco every Thanksgiving and we try a new hotel each year, this time it was Hotel Stratford. The hotel is in the heart of Union Square and has access to public transportation, etc. The hotel is modern and is basically a self check in with the IPads in the lobby. The room itself was small but clean and modern. The bed was comfortable. This hotel also has no daily cleaning service but fresh towels and toilet paper are available upon request for no extra charge. Now to the less pleasant things, a lot of reviews complain about the elevator which is also our complaint. The elevator worked 1 day out of the 4 days we stayed there. So walking from the 6th floor every day was quite annoying. When we requested toilet paper and it took almost 6 hours to receive it. I also had to text multiple reminders. The restrooms have a sliding door instead of a regular closing door, so if you hate listening to bathroom activities, you better turn on the TV because you can hear everything. The staff was pretty standard.

Remodeled
Melissa S.

We have stayed here the last 3 years, the week prior to Christmas. $95 a night is a steal. This time we requested one of the remodeled rooms. Out of the elevator you can see they are in the middle of painting. When you enter our hall the painting is complete. We are greeted with wood floors, new fixtures, a clean and fresh smell, new shower and toilet, shelving and desk. All at the same low price. Breakfast is still included. There is still no fridge, knowing ahead, we brought our cooler. We booked 3 hotels and canceled them to stay here and we are thrilled to be here.

Stayed at Stratford over the weekend. Great staff, very friendly and helpful. The room itself was rather small with moth no view but it fit my needs so that wasn't an issue. What was an issue was the (black?) mold growing throughout the bathroom and above the headboards. Unfortunately didn't notice it til the morning. Don't know if I'll be staying back at this hotel based off that. Could've been an isolated event but who knows.

King room
Ale P.

Best hotel in San Francisco. Amazing attention to detail. The most comfortable bed in the world (want one for home). Located in the heart of SF and the cable car is just a few steps away.

Brett N.

Why 5 stars? It was an incredible deal and location. --- --- --- I had never been to San Francisco before this visit last summer, but it very quickly became my favorite place that I've ever visited. Hotel Stratford definitely contributed to that. I was only in the city for about 3 days, but I certainly felt like I was in the "heart" of it all on Powell Street. The room for my friend and I was very small with two twin beds, but who needs a huge room when you're on vacation? We were only inside the room long enough to re-charge our batteries and take a shower. And for $79/night in the middle of city, we were very satisfied. All of the employees were friendly and the hotel was very quaint and in great shape. I would highly recommend anyone check out Hotel Stratford when planning a trip to San Francisco on a budget.

Front of the hotel

Recently traveled to SF for vacation and loved our stay here! Our room was comfortable, the staff was great, and the location is perfect; we were able to get everywhere we wanted in the city within minutes. Definitely recommend.

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2 years ago

Just a pretty basic hotel. Lots of stuff around it on a lovely street, but the hotel itself is nothing special. The bed sink in the middle

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“It's super close to BART, Muni stations, all the cool shopping areas, and not too far from the Ferry building.”

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Omni San Francisco Hotel - Entrance

Omni San Francisco Hotel

(805 reviews)

$$$

Financial District

Four Diamond Star Rated Hotel built in 1927, downtown on the historic California cable car line,…read morenear Union Square, professional and friendly valet team, in/out $98 daily parking rate during my August 2026 stay. My room was on the 17th floor with the most unique 3 styled windows I've seen. All were shoulder height with a deep set cubby depth large enough for a teen or child to fit inside. There was also a transom pole in the room to open the windows. A grand lobby, with accessible entry, hotel restaurant, daily fruit and water set up on lobby stand, hotel elevator room key to access floors, and quiet noise level during my stay.

This hotel has charm, older but still nice. I liked that it…read morewas walkable to China town, north Beach, and Ghirardelli. The hotel has two restaurants, one for breakfast and one for bar and dinner. But there are so many good restaurants nearby as well. Convenient. I checked in late in the evening during a holiday weekend, and it was busy. The front lobby had two people checking in guests. When it was my turn at the counter, we were checked in pretty quickly and given a run down of the layout and weekend activities. Fresh water is provided right by the elevators so you can fill water bottles before heading to your rooms. And in the morning, hot coffee is provided right before you head out for the day. Pretty thoughtful. My stay was two nights, and the first night the street music and sounds came thru loud and clear. But the second night, it was quiet outside. So it's unpredictable if my stay would be relaxing or nerve racking. The room for 3 was a good size with a large bathroom, large windows of street view, and sizable writing desk, and arm chair. I got to use the gym once and it had all the general equipment and fairly large room. Upon check out, we received the kid welcome gift which was supposed to be at check in, but check in was chaotic so it was better late than never. And the staff were all very nice and friendly during our stay. We would come back to this location if we get the chance again.

Staypineapple, An Elegant Hotel, Union Square - Staypineapple An Elegant Hotel Union Square

Staypineapple, An Elegant Hotel, Union Square

(395 reviews)

$$

Lower Nob Hill

Omg like this hotel is the best, for years I've seen this hotel and I never thought to stay here ,…read morebut being that other hotels were so expensive I decided to give Staypineapple a try and believe you me I'm so glad I did. Yesha was so helpful and delightful to talk to every afternoon I seen her here , one of the most genuine warming smiles. In the morning Terry and Brian answered my calls on the very first ring all the time and was very helpful with getting the things I needed. I swear this is my top 5 of hotels in San Francisco that I will stay at. It's sooo clean and the house keeping team is wonderful, very patient and very polite. Man I've never wrote a review on a hotel but I felt the need to do this one. Oh and did I say Yesha's the best ....

Yesha at Staypineapple San Francisco made our stay truly exceptional. From the moment we arrived,…read moreshe was warm, welcoming, and incredibly professional. She went above and beyond to make sure we had everything we needed, answered all of our questions with a smile, and made us feel genuinely valued as guests. Her outstanding customer service, attention to detail, and positive attitude turned a great hotel stay into a memorable experience. It's rare to encounter someone who cares so much about making guests feel comfortable and appreciated. Thank you, Yesha, for your kindness and hospitality--we look forward to staying here again because of the wonderful service you provided!

Hyatt Place San Francisco / Downtown - Health Club

Hyatt Place San Francisco / Downtown

(146 reviews)

$$$

South Beach

I really want to give this hotel 5 stars because this was the best experience I've had at a hotel…read morethis year and I've been in hotels the last three weekends in a row. The parking situation is terrible, though, and that's why I can't give this fabulous hotel 5 stars. There are only 10 parking spaces in the basement for the whole hotel and they are TINY and cramped. It also costs $109 to try to self park, which I wouldn't have even complained about the cost if they had parked it for us. The parking garage is stressful to say the least. If you're not coming into the city on bart or ride share, you might want to look into parking garages in the area and prepare to walk if you get there late. Anyway, on to all of the great things. The hotel is clean and the rooms are big. Hotel staff is AMAZING! I've never come across a hotel in the city where every single person is warm, friendly and smiling *all* the time. They accept cash at the market (there's a little area by check in to buy snacks and toiletries) and I assume, probably at the bar as well. They have a beautiful patio area with a long fire pit and lots of places to sit. There's a rooftop lounging area on the 9th floor with the best views of the street and front of Oracle park. And, lastly, breakfast was one of the best free hotel breakfasts I've seen. Sausage, egg bites, potatoes, a bread station, fresh fruit, yogurt, cereal and oatmeal. I'm sure I'm forgetting some things because it was big. I enjoyed my plate and also loved how close we were to the bay bridge this morning. It only took 5 minutes to get on the bridge to go home. That alone is worth every penny for the stay. We will definitely be booking here again!

This is my hotel home away from home. I've been staying here 5 to 6 weeks out of the year over the…read morepast 3 plus years. One of the most special things about this hotel is that The Staff! They are always so friendly and accommodating. And It has been the same staff over the 3 years. I see the same friendly, familiar faces when I arrive and they greet me by name. They always remember that I love to have a tea kettle for my evening hot tea, So they have it sent to my room as soon as I arrive. I always get a king room and I've stayed on so many floors, The rooms are consistently clean and well maintained. I've never had a bad room experience in all of my stays. That has a lot to do with the amazing housekeeping crew. They come in daily to refresh and reset the room, So when I come in, the bed is made, the bathroom is refreshed everything is in place and reset. Not once have I ever had to ask for anything to be sent up to my room. It's all already taken care of. And let's talk about the breakfast setup! Because this is one of the best hotel breakfast I've ever had in my life. There's a hot bar with bacon, sausage and potatoes and eggs and it rotates daily. There's a yogurt bar with fresh fruit and even hard boiled eggs, there's always oatmeal with toppings. There's a center island filled with all of the carbs you can think of even tortillas. The bananas are always just ripe and that's rare. And there are two coffee stations one by the breakfast area and one by the front entry. I love the coffee! I really like the walkability of this hotel too! It's only a block from my office and very close to Oracle stadium as well as being close to the embarcadero walkway. I cannot say enough great things about this hotel and the crew. I love staying here and will always highly recommend this location. Tell them that I sent you! I want to say kudos to the leadership team because whatever you're doing, It's working and it should be duplicated in other hotels. See y'all next month!

Hayes Valley Inn

Hayes Valley Inn

(206 reviews)

$

Hayes Valley

This is probably my favorite place to stay as it may be somewhat older (classic old school - rooms…read morewith washstand but toilets and shower/bath in the hall) but it right in the middle of Hayes Valley and everything is right there and there are good restaurants, coffee shops, great ice cream places, a nice park to sit by and read and of course a beer garden by the park that opens in the afternoon. You can also easily walk or do mass transit to other places - I did a walk up to the Painted Ladies and then hung out a bit in the lower Haight and then easily walked back down to this area. The establishment also has a kitchen area so you can go pick up sundry and supplies at the local Trader Joe's (just 2 or 3 blocks away) if you want to limit how much you spend eating out (something I plan to do next time) and the kitchen has free tea and instant coffee so the basics if you want to ease into your day. If you want the full "bathroom in my room" sort of thing there are other places but this is my 2nd time here and it is still great - there are stairs and no elevator so keep that in mind but the price versus location is wonderful - if noise bothers you, then bring ear plugs for the weekend - not super loud but if you are not used to noise, it might keep you up a bit - but I've found it to be a super safe area - you can catch the Bart most of the way (to the civic center) and then you catch the 21 3 stops to this location. Do note, you don't have someone on staff there but available by text and you use a key app, that they notify the day you are checking in - which I think works well - it is nice to have an affordable way to get out of the heat in Phoenix, especially in the summer, and I'm not looking for a resort experience but a place to lay my head and keep my stuff while I go enjoy the sights and sounds, and amazing food and drink, of the local area.

I had been staying at Hayes Valley Inn since 2018 after I moved away from SF. It was a cute B&B…read moreoverlooking Gough & Hayes. COVID completely ruined this place and it seems like they're under new management because they have been completely unaccommodating. I booked under non-refundable and needed to change my dates of stay. When I rebooked, they charged me way more than the advertised price when I checked that same hour. When I asked about this price discrepancy, they just replied with "the prices change everyday". It's not even worth staying here anymore. The bathrooms aren't kept up as well, there's no front desk, and no breakfast spread. $535 for 3 nights vs the 410 that it was listed for? They're trying to take advantage of the fact that I booked non-refundable! I've been trying to get in contact with management and all I'm told is that management doesn't work at hours so I'd be unable to call the line. "Email them" is what I was told to do. It seems like they don't email back either. The Inn holds a lot of special memories for me but I will never go back.

The St. Regis San Francisco

The St. Regis San Francisco

(539 reviews)

$$$$

SoMa, Financial District

My wife and I chose The St. Regis San Francisco to celebrate my birthday, and we had a wonderful…read moreexperience from start to finish. We were pleasantly surprised with a complimentary upgrade to the Astor Suite, and the butler service made the stay feel even more special. Robson Boscarioli welcomed us to the suite, gave us a thoughtful introduction to its features, and arranged complimentary pressing. Later that evening, butler Arjun Saud surprised us with macarons, fresh fruit, and a personalized birthday message waiting in our room. One of our favorite touches was returning from dinner to find the room beautifully prepared for the evening. The turndown service, relaxing music, and pillow spray created such a welcoming atmosphere. I'd also like to thank Chief Concierge Daniel Rey, whose communication before our arrival helped make the celebration feel special from the very beginning. The hotel is beautiful, but what really stood out was the hospitality. Every interaction, from the concierge team and butlers to the front desk staff, felt warm, genuine, and attentive. Thank you to everyone at The St. Regis San Francisco for helping make my birthday celebration so memorable. We truly appreciated all of the thoughtful touches and look forward to returning.

The service (minus the food/catering/restaurant) is great. The only thing that annoyed me during my…read morestay was how long the food/restaurant takes to be served here. It took almost 1.5 hours for room service to get to my room on a Friday night. Same for breakfast the next two days...20 minute wait to be seated, 15 minute wait to get order taken, and a 20 minute wait for food to be served. It gets boring quick having to wait so long. I was considering lowering my rating to 3 starts because of this. Other than that, the facilities are nice and the rooms are modern. The location is also convenient and walkable to most things on Market Street.

The Inn San Francisco

The Inn San Francisco

(274 reviews)

Mission

The Inn is brimming with old-world Victorian charm--right down to its creaky stairs and antique…read morefurnishings. Once a grand mansion for some turn-of-the-century San Franciscan elite, it's now home to a bunch of uniquely decorated rooms that each feel like you've stepped back in time (think grandma's floral wallpaper, elaborate drapes, and an occasional doily). If you can, snag one of the rooms with a deep soaking tub--best decision ever after a long day exploring the city. And don't miss the rustic in-ground hot tub in the back garden--it's a dreamy place to unwind under the stars. Plus, the small rooftop terrace is a total hidden gem with sweeping views of the San Francisco skyline--perfect for a sunrise coffee or a sunset glass of wine. All in all, a wonderfully quirky stay that's totally worth experiencing!

For 2025 and before, I would give this place 10/10! It was my absolute favorite B&B in the city and…read moreI would recommend it to anyone!!! However... as of 2026, I don't even know if it's open for business anymore. The website is dead, and people are saying they can't even get a hold of anyone. The building was sold in January and the business status is murky. All I know is, Marty and Connie were the beating heart and soul of this establishment. Unfortunately, people do age and eventually pass. I don't think that either of them has passed, but from what I heard, there was a sudden medical issue and they're not coming back. I hope that the new ownership can get it together and bring back this amazing place to continue as a gem of a place to stay in SF, but... not holding my breath. :-(

Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

Four Seasons Hotel San Francisco at Embarcadero

(47 reviews)

Financial District

LOVED, loved, loved the ambiance of this hotel. The staff is incredible here. Every single person…read morewas so courteous and kind and offered exceptional service. This was a staycation for me to enjoy the 250th celebration of America. I booked the premier bay to bay bridge room(4511). I would highly recommend booking this type of room especially if you have never been to SF. As a local, I was still in awe of the beauty. You could see everything - Golden Gate Bridge - Bay bridge -Presido- Transamerica - Coit Tower. Karl the fog ruined fireworks but BOOK THIS ROOM, it's that good. I will say when checking in, even though I booked thie premier view room they gave me keys to a Bay Brdge view only room. I am not knocking any points off because when I questioned it they made it right, right away. I also ordered the Bridge treat tray and we did not get that. I had to ask three separate times but they did end if bringing it. We brought our dog with us and the staff brought him treats (which he LOVED). We didn't make it to the restaurant but ordered room service. We ordered clam chowder and OMG this is the best clam chowder in SF. The bread bowl was perfect and the clam chowder was loaded with clams. Since I am a local to SF I just might stop in here when craving clam chowder. A few hiccups - it happens, but overall very happy with our choice to stay here. Will definitely be staycationing again here.

Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

JW Marriott San Francisco Union Square - Our downtown San Francisco hotel is ideally located near Union Square, Market Street, and Moscone Convention Center.

JW Marriott San Francisco Union Square

(537 reviews)

$$$

Union Square, Lower Nob Hill

For those used to staying at JW Marriotts or similar level of luxury or higher, this property will…read morelikely feel underwhelming to you. Those that a hotel of this level is an infrequent splurge, or stay here with tempered expectations, may find it satisfying depending on the rate/perks you got. We paid a little over $300 a night including all fees/taxes but as AMEX Platinum members got extra credit and perks so our total credits/perks were worth about $300 total for the two nights including an $80/day breakfast credit. So it was about like staying for $150/night with no credits/perks. Given location/amenities, I think up to around $200/night would be a fair discount rate (as of Summer 2026) Location: is good for tourists and the area in general feels safe and clean as the city has cleaned this area up a bit from previous years. Parking: $94 a day for valet (no self park.) Yep, welcome to Downtown San Francisco. You could valet park in the small garage across the street for $32 but no in/out privileges. Lobby/Check-in: It's an atrium style hotel with lobby on the 3rd floor. Check-in was easy. Lobby is nice with a bar and lots of seating with a whole other seating area to the side and behind the bar. They have their climate control too cold though in the Lobby. Dining: There's only one restaurant at lobby level with just a view of the building next door. Prices are very high but short of outrageous considering you are in a JW in the middle of San Francisco. We thought it would be hard for 2 people to use the $80 credit for breakfast. Not so when average breakfast entrees are in the $33-$38 range. We also ate dinner in the restaurant. The food for both breakfast and dinner was excellent. Not Michelin Star level of course, and overpriced, but actually pretty quite good for a hotel restaurant. Note there is a setup for a Buffet Breakfast (were told it is $52/person when open) but they didn't run it on Saturday or Sunday so there was a bit of a wait to get a seat in the restaurant for breakfast. Rooms: Rooms are decent size and well-furnished in good condition but although they don't feel outdated, they feel a little 'tired around the edges' so to speak. If you want that freshly renovated feel, you won't get it here. Bathroom size is going to vary as our large corner room with a sitting area with table had a very small bathroom and our neighbors had a smaller room but with a decent size bathroom. Street noise was minimal on the 12th floor but if you are sensitive to the noise, I wouldn't go any lower than floor 10. Views will vary but likely will be of the side of another building through what I call 'prison windows' which is a smaller than average window opening inset within a concrete looking surround. Bed was comfortable, mattress was good but felt slightly stiff/tired as though it was probably getting near then end of its lifespan but still quite comfortable. Linens very good. So overall good beds but nothing to write home about. I had read the reviews and although I typically stay in this level of a hotel I had tempered my expectations and so the stay was satisfying and served its purpose with no unpleasant surprises. If you want to be less prone to having an overcharged feeling: a) Use valet across the street or SpotHero app to find cheaper in/out parking nearby (if you have a car) and b) don't bother eating/drinking in the hotel -- go elsewhere to non-hotel restaurants to eat and drink.

To all Marriott members from Silver, Gold, Platinum, Titanium, etc…read more Do not stay at this Marriott, find another one, for the following reasons. - They do not have a concierge - They do not have a pool - They will charge full price for breakfast, I paid $240.00 for breakfast (please see attached) These are all facts, I am also a "Lifetime Titanium" Member, And they treated me like crap. I asked for reimbursement regarding my breakfast. They refused. Obviously, I love Marriotts, stay away from this place!!! When they respond, revert to my invoice and remember I'm a "Lifetime Titanium" member. Arnie

Hotel Stratford - hotels - Updated October 2026

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