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San Francisco, CA

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Washington Square Inn

3.2 (75 reviews)
ModerateHotels
Open • Open 24 hours

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Lounge lobby area
Tiffany D.

Old fashioned style and yet, mixed with modern decor. Room was a bit small for two people. There was no desk table nor chair. I like the lobby living lounge area. Coffee and tea is adorned. Ice and fridge for public usage is available on the side. Location is prime and convenient here. Digital key check in at this time and downloading an app is needed. One has to call to get into the entrance door, which may be a problem if it's late night hours checking in time. I had a nice stay here.

dirty towels

Run away, don't stay here. I just had the worse hospitality experience of my life. I called the day before given they said they would cancel our reservation given a card issue. Since it was after business hours I had to wait until the next day (Friday) the day I was traveling, to call the bank. When I called my bank they stated absolutely No charges have been attempted by Washington Square Inn. This was my first warning sign from the universe to run and not stay here, but given the Memorial Day weekend, our first time in San Francisco, our plane had just landed, we were concerned there wouldn't be other hotel availability so we proceeded to try to stay here. The Inn had indicated to us someone will be at the desk to help us check in on our arrival. There is no one at the front desk to check you in or assist you or welcome you to your stay. It's beyond flabbergasting and confusing. Horrible customer service and no clear specifications on the website about the electronic self check in process. No e-mail telling me I must download and app to get into the room, I had to hear this information from another guest at the Inn. When we got to the Inn, the front door was locked, and it took over an hour to get checked into our room. I asked them to run our card. They kept telling me that my card didn't work. When I called my bank to check what happened they said absolutely no charge had been made or attempted. It was not until we arrive on site were we able to get them to correct their computer malfunction. The locals appeared to be un-phased by the self-check in process, which was equally concerning they put up with such mistreatment. Then when we got to the room, the towels were dirty, the pillows were lumpy, and there is no deadbolt on the door to keep you safe from some random person entering your room. The neighborhood gave off shady vibes. (someone outside our window). I am from Albuquerque so this is saying a lot. The Inn Keepers were so discourteous, when we reserved the room for 3 guest there was only 2 towels. When I asked for another towel. They told me to go get it myself. When I gave them feedback they knew 3 of us were coming so how come they didn't provide for us comforting accommodations with 3 towels. They tried to gaslight us and say that was not in our reservation. I have e-mails confirming 2 adults and 1 child. Why would I lie? again I am a doctor I have no reason to lie. I asked how they will make this up to us and they gave me no good response. How rude of them to not think of my child as a guest. Charging us $240 a night, for them to do absolutely nothing for you. Outrageous and unheard of. My experience continues to get worse. The shower started leaking. We didn't even touch it and it start leaking all kinds of water. When I tried to turn it off, it wouldn't turn off or on. MY original plan was to get into the Inn, rest take a nap, eat dinner, then get ready to go to a concert, but that was not able to happen given the un-working shower, the dirty towels, and the fact it took over an hour to get into our room. How do you expect anyone to stay at a place without a working shower? I asked them to work with us and give us a discount given the distress they have caused us. And they won't. In fact they decided to steal our money and charge us for the room. As I went to the concert I left my husband in charge of finding us new accommodations as I cant stay at a place for $240 a night without a working shower. We left immediately after the shower fiasco, as you cannot expect me to stay in a place without a working shower. I was willing to work with them to pay for the time we spent in the room, as I do not think its fair they are charging us the full cost given their discourtesy, shady business practices and lack of hospitality. The management seams unable to work with us. Any other hotel would reimburse you for the discomfort cause, but they decided to steal my money and stress me out instead. I have never been more stressed out in my entire life when trying to stay at a hotel.

Sheets, blankets, pillows all generally very old and in poor condition.
Pam C.

Really kitschy and interesting little bed and breakfast. It's an mix since they have something like 15-20 rooms so larger than a cozy bed and breakfast. However the mismatched decorations and cramped interior are a cross between a crazy aunt's house and an antiques roadshow episode. When you walk in the hotel it feels like you're walking into someone's living room - there's a large dining room decked out with china right by the front desk where people who have communal breakfast can dine. The rooms are good sized and come with pretty nice amenities. Decorations are just as wild and kitschy as the lobby would suggest. They do not have a microwave or minifridge, but do have bottles of water and the bathroom toiletries are extremely well stocked. They bring you breakfast to your room, included in the price, as well if you order ahead. Wine and cheese in the afternoon is also a nice touch. The rooms are severely lacking in outlets, however. I had trouble finding convenient places to charge my electronics. Big problem that there is absolutely NO soundproofing. I could hear someone snoring across the hall as if they were in the room with me, and waking up to the cleaning staff vacuuming and talking was very disconcerting. I think Washington Square Inn would be a really cute concept if the maintenance and cleanliness was a little better. I get the antique European look they're going for but that was no excuse for very large stains on the carpets, couch and seat padding in the rooms. Everything in the room just felt extremely dusty, carelessly kept, and very run down. The sheets and comforter looked visibly old and grimy and had holes in some spots, as did the bed canopy curtain, which was pretty gross. No central air in the rooms and the ceiling fan was extremely dusty. Every time I sat on something soft or cushioned I almost expect a flock of moths to spring up from under the cloth. All rooms are on the second or third floor and there is no elevator - stairs only.

Simple room, queen bed and bathroom/shower. Room was clean.
Sophie D.

Nice inn, perfect location! Within walking distance to everything In North Beach and to Chinatown. Rooms are definitely small, very simple but you can't beat the location. Rooms were clean, very quiet, some noise on the street from people walking by but nothing outrageous. Very easy checkin/checkout using the app Open Key. Definitely staying again so we can just walk everywhere and not worry about having to take taxi/Uber. Plenty of stuff to do in that area, Washington Square park right across the street.

Colorful street scene on Filbert, near to WSI
Bradley N.

Location, location, location. Is that the not-so-secret secret to a great B&B in the city? Just find a decent plot of real estate, build it, and hope that they will come? That's what some people think, but not Maria and Daniel, the owners of this quaint streetcorner comfort zone on Washington Square in the heart of San Francisco's historic North Beach neighborhood (http://www.yelp.com/biz_photos/5q7JJm2tyrua-qZArgCF-A?select=5cpjkMelyx2kkg3MFtMtpA). It's within easy walking distance to fine food spots and shops on Columbus Ave. (as well as Graffeo Coffee Roasters). Mama's Cafe is next door, as is the photogenic St. Peter and Paul Cathedral (http://www.yelp.com/biz_photos/5q7JJm2tyrua-qZArgCF-A?select=RO8ythyd_Dib-PeBwcjgNQ). And if you walk up Filbert Street past some exceptionally well-maintained rowhouses (http://www.yelp.com/biz_photos/5q7JJm2tyrua-qZArgCF-A?select=02X2mJGwfZB1jyUzC7GBhQ), you can enjoy the great views and atmosphere from atop Telegraph Hill and Coit Tower. Given the plethora and places to see and pure pleasures to be had within a single, square mile radius, you might forgive the proprietors here for taking it easy, for letting things slide, content that their guests would accept it. But that's just not the case here. The inn is well run - clean, quiet, courteous, but without being overly cute or intrusive of patrons who don't want the red carpet treatment. They serve evening wine and snacks and offer breakfast downstairs or delivered right to your door each morning. We opted for the dine-in option and savored our croissants and coffee while looking out the window and enjoying the fresh late September air. The staff at the front desk were extremely knowledgeable and friendly, they set us up with parking, stored our bags while we walked around the city after checking out, and in general made us feel temporarily at home. There is lovely artwork on the walls that is worth a second look. It's not your run-of-the-mill, Thomas Kincaid sort of schlock (sorry, "Painter of Light" fans!) It's actual art collected and displayed for guests to enjoy. If you are thinking about a short stay in the city and want a great advanced base camp for exploring North Beach, the Embarcadero, Russian Hill, the Financial District, Chinatown, etc., I'd recommend the Washington Square Inn highly. It's like being a part of the neighborhood for a few blissful days before you have to pack up and move on.

Sarah B.

An incredible bed and breakfast style inn that really was our salvation one night. The whole reason we stayed here was a long, strange story. We were on our way moving from Arizona to Seattle, making stops along the journey. Of course, we were in our dying car without a working radiator fan. Needless to say, we needed to keep moving to keep air in the car and with the hills, traffic lights, and poor SF drivers, we didn't have long before you could hear the oil bubbling over. So we pulled into in a parking lot, looked at each other and said, "This is where we start walking." Grabbed some essentials to strap to our backs and just started walking without a destination or a plan. Eventually we ended up in this park. We were tired, hungry and dirty. Suddenly, I saw the sign that said "Washington Square Inn". We thought it must be an omen considering our final destination was Washington. Before we knew it, we had a beautiful room for an incredible price, a list of tons of great restaurants within a block, a place nearby to keep the car overnight, an invite to wine and cheese that night, and the knowledge that we had a full breakfast in the morning. We were overwhelmed by their hospitality. I would stay here again whenever I'm in town simply because of their kindness, but also because of the great rates and location.

Complimentary wine and snacks

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3 months ago

Enjoyed our stay, good place to be, lots of fun. Good coffee. San Francisco is the greatest place..

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Merrylyn A.

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24 days ago

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Perlaine G.

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9 months ago

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8 months ago

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5 years ago

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1 year ago

Extremely small room. No A/c. Bathroom only a hobbit could fit in. Dirty and stained carpets. Left almost immediately. Would not recommend.

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Perlaine G.

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2 years ago

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3 years ago

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4 years ago

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3 years ago

Extremely rude manners and customer service from front desk... appalling!!!

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6 years ago

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Washington Square Inn Reviews in Other Languages

Ask the Community - Washington Square Inn

How do I contact this hotel. I've emailed, called many times had the agent who we booked through call numerous times? Never answer. It's very frustrating. I'm trying to make a change to my booking.

Hello Raena. Accept our apologies for the very delayed answer. I hope you were able to talk to our customer service team in the end. FYI we have several communication channels open:… 

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Review Highlights - Washington Square Inn

“Right across the street from Washington Square park in North Beach, so really close to tons of good restaurants.”

Mentioned in 9 reviews

Read more highlights

Omni San Francisco Hotel - Entrance

Omni San Francisco Hotel

(806 reviews)

$$$

Financial District

Four Diamond Star Rated Hotel built in 1927, downtown on the historic California cable car line,…read morenear Union Square, professional and friendly valet team, in/out $98 daily parking rate during my August 2026 stay. My room was on the 17th floor with the most unique 3 styled windows I've seen. All were shoulder height with a deep set cubby depth large enough for a teen or child to fit inside. There was also a transom pole in the room to open the windows. A grand lobby, with accessible entry, hotel restaurant, daily fruit and water set up on lobby stand, hotel elevator room key to access floors, and quiet noise level during my stay.

This hotel has charm, older but still nice. I liked that it…read morewas walkable to China town, north Beach, and Ghirardelli. The hotel has two restaurants, one for breakfast and one for bar and dinner. But there are so many good restaurants nearby as well. Convenient. I checked in late in the evening during a holiday weekend, and it was busy. The front lobby had two people checking in guests. When it was my turn at the counter, we were checked in pretty quickly and given a run down of the layout and weekend activities. Fresh water is provided right by the elevators so you can fill water bottles before heading to your rooms. And in the morning, hot coffee is provided right before you head out for the day. Pretty thoughtful. My stay was two nights, and the first night the street music and sounds came thru loud and clear. But the second night, it was quiet outside. So it's unpredictable if my stay would be relaxing or nerve racking. The room for 3 was a good size with a large bathroom, large windows of street view, and sizable writing desk, and arm chair. I got to use the gym once and it had all the general equipment and fairly large room. Upon check out, we received the kid welcome gift which was supposed to be at check in, but check in was chaotic so it was better late than never. And the staff were all very nice and friendly during our stay. We would come back to this location if we get the chance again.

Hyatt Place San Francisco / Downtown - Health Club

Hyatt Place San Francisco / Downtown

(145 reviews)

$$$

South Beach

This is my hotel home away from home. I've been staying here 5 to 6 weeks out of the year over the…read morepast 3 plus years. One of the most special things about this hotel is that The Staff! They are always so friendly and accommodating. And It has been the same staff over the 3 years. I see the same friendly, familiar faces when I arrive and they greet me by name. They always remember that I love to have a tea kettle for my evening hot tea, So they have it sent to my room as soon as I arrive. I always get a king room and I've stayed on so many floors, The rooms are consistently clean and well maintained. I've never had a bad room experience in all of my stays. That has a lot to do with the amazing housekeeping crew. They come in daily to refresh and reset the room, So when I come in, the bed is made, the bathroom is refreshed everything is in place and reset. Not once have I ever had to ask for anything to be sent up to my room. It's all already taken care of. And let's talk about the breakfast setup! Because this is one of the best hotel breakfast I've ever had in my life. There's a hot bar with bacon, sausage and potatoes and eggs and it rotates daily. There's a yogurt bar with fresh fruit and even hard boiled eggs, there's always oatmeal with toppings. There's a center island filled with all of the carbs you can think of even tortillas. The bananas are always just ripe and that's rare. And there are two coffee stations one by the breakfast area and one by the front entry. I love the coffee! I really like the walkability of this hotel too! It's only a block from my office and very close to Oracle stadium as well as being close to the embarcadero walkway. I cannot say enough great things about this hotel and the crew. I love staying here and will always highly recommend this location. Tell them that I sent you! I want to say kudos to the leadership team because whatever you're doing, It's working and it should be duplicated in other hotels. See y'all next month!

Why 5 stars? Because this is a great hotel, especially if you are in town for baseball…read more --- --- --- I struggle to really come up with much I didn't like about this hotel. If I had to say something, it would be that the pillows could have been thicker, but I know that's very much a personal preference thing. Otherwise, everything was ideal! 1) The AC was powerful and kept the room perfectly cool. 2) The shower water pressure was firm and got plenty hot. 3) It's the closest hotel to Oracle Park. From my seat in section 315 (upper deck, behind home plate), my commute to my bed was 12 minutes. And like 8 of those minutes were waiting in line to get on the escalator and waiting for the trolley to pass on the street. 4) Every person we interacted with couldn't have been friendlier. If you are coming in for a Giants game, you should absolutely stay here. But even if you're coming to SF for another reason, if this is in a convenient location for you, don't hesitate to book it.

Hayes Valley Inn

Hayes Valley Inn

(206 reviews)

$

Hayes Valley

This is probably my favorite place to stay as it may be somewhat older (classic old school - rooms…read morewith washstand but toilets and shower/bath in the hall) but it right in the middle of Hayes Valley and everything is right there and there are good restaurants, coffee shops, great ice cream places, a nice park to sit by and read and of course a beer garden by the park that opens in the afternoon. You can also easily walk or do mass transit to other places - I did a walk up to the Painted Ladies and then hung out a bit in the lower Haight and then easily walked back down to this area. The establishment also has a kitchen area so you can go pick up sundry and supplies at the local Trader Joe's (just 2 or 3 blocks away) if you want to limit how much you spend eating out (something I plan to do next time) and the kitchen has free tea and instant coffee so the basics if you want to ease into your day. If you want the full "bathroom in my room" sort of thing there are other places but this is my 2nd time here and it is still great - there are stairs and no elevator so keep that in mind but the price versus location is wonderful - if noise bothers you, then bring ear plugs for the weekend - not super loud but if you are not used to noise, it might keep you up a bit - but I've found it to be a super safe area - you can catch the Bart most of the way (to the civic center) and then you catch the 21 3 stops to this location. Do note, you don't have someone on staff there but available by text and you use a key app, that they notify the day you are checking in - which I think works well - it is nice to have an affordable way to get out of the heat in Phoenix, especially in the summer, and I'm not looking for a resort experience but a place to lay my head and keep my stuff while I go enjoy the sights and sounds, and amazing food and drink, of the local area.

I had been staying at Hayes Valley Inn since 2018 after I moved away from SF. It was a cute B&B…read moreoverlooking Gough & Hayes. COVID completely ruined this place and it seems like they're under new management because they have been completely unaccommodating. I booked under non-refundable and needed to change my dates of stay. When I rebooked, they charged me way more than the advertised price when I checked that same hour. When I asked about this price discrepancy, they just replied with "the prices change everyday". It's not even worth staying here anymore. The bathrooms aren't kept up as well, there's no front desk, and no breakfast spread. $535 for 3 nights vs the 410 that it was listed for? They're trying to take advantage of the fact that I booked non-refundable! I've been trying to get in contact with management and all I'm told is that management doesn't work at hours so I'd be unable to call the line. "Email them" is what I was told to do. It seems like they don't email back either. The Inn holds a lot of special memories for me but I will never go back.

The Spa at The St. Regis San Francisco

The Spa at The St. Regis San Francisco

(541 reviews)

$$$$

SoMa, Financial District

My wife and I chose The St. Regis San Francisco to celebrate my birthday, and we had a wonderful…read moreexperience from start to finish. We were pleasantly surprised with a complimentary upgrade to the Astor Suite, and the butler service made the stay feel even more special. Robson Boscarioli welcomed us to the suite, gave us a thoughtful introduction to its features, and arranged complimentary pressing. Later that evening, butler Arjun Saud surprised us with macarons, fresh fruit, and a personalized birthday message waiting in our room. One of our favorite touches was returning from dinner to find the room beautifully prepared for the evening. The turndown service, relaxing music, and pillow spray created such a welcoming atmosphere. I'd also like to thank Chief Concierge Daniel Rey, whose communication before our arrival helped make the celebration feel special from the very beginning. The hotel is beautiful, but what really stood out was the hospitality. Every interaction, from the concierge team and butlers to the front desk staff, felt warm, genuine, and attentive. Thank you to everyone at The St. Regis San Francisco for helping make my birthday celebration so memorable. We truly appreciated all of the thoughtful touches and look forward to returning.

The service (minus the food/catering/restaurant) is great. The only thing that annoyed me during my…read morestay was how long the food/restaurant takes to be served here. It took almost 1.5 hours for room service to get to my room on a Friday night. Same for breakfast the next two days...20 minute wait to be seated, 15 minute wait to get order taken, and a 20 minute wait for food to be served. It gets boring quick having to wait so long. I was considering lowering my rating to 3 starts because of this. Other than that, the facilities are nice and the rooms are modern. The location is also convenient and walkable to most things on Market Street.

JW Marriott San Francisco Union Square - Our downtown San Francisco hotel is ideally located near Union Square, Market Street, and Moscone Convention Center.

JW Marriott San Francisco Union Square

(537 reviews)

$$$

Union Square, Lower Nob Hill

For those used to staying at JW Marriotts or similar level of luxury or higher, this property will…read morelikely feel underwhelming to you. Those that a hotel of this level is an infrequent splurge, or stay here with tempered expectations, may find it satisfying depending on the rate/perks you got. We paid a little over $300 a night including all fees/taxes but as AMEX Platinum members got extra credit and perks so our total credits/perks were worth about $300 total for the two nights including an $80/day breakfast credit. So it was about like staying for $150/night with no credits/perks. Given location/amenities, I think up to around $200/night would be a fair discount rate (as of Summer 2026) Location: is good for tourists and the area in general feels safe and clean as the city has cleaned this area up a bit from previous years. Parking: $94 a day for valet (no self park.) Yep, welcome to Downtown San Francisco. You could valet park in the small garage across the street for $32 but no in/out privileges. Lobby/Check-in: It's an atrium style hotel with lobby on the 3rd floor. Check-in was easy. Lobby is nice with a bar and lots of seating with a whole other seating area to the side and behind the bar. They have their climate control too cold though in the Lobby. Dining: There's only one restaurant at lobby level with just a view of the building next door. Prices are very high but short of outrageous considering you are in a JW in the middle of San Francisco. We thought it would be hard for 2 people to use the $80 credit for breakfast. Not so when average breakfast entrees are in the $33-$38 range. We also ate dinner in the restaurant. The food for both breakfast and dinner was excellent. Not Michelin Star level of course, and overpriced, but actually pretty quite good for a hotel restaurant. Note there is a setup for a Buffet Breakfast (were told it is $52/person when open) but they didn't run it on Saturday or Sunday so there was a bit of a wait to get a seat in the restaurant for breakfast. Rooms: Rooms are decent size and well-furnished in good condition but although they don't feel outdated, they feel a little 'tired around the edges' so to speak. If you want that freshly renovated feel, you won't get it here. Bathroom size is going to vary as our large corner room with a sitting area with table had a very small bathroom and our neighbors had a smaller room but with a decent size bathroom. Street noise was minimal on the 12th floor but if you are sensitive to the noise, I wouldn't go any lower than floor 10. Views will vary but likely will be of the side of another building through what I call 'prison windows' which is a smaller than average window opening inset within a concrete looking surround. Bed was comfortable, mattress was good but felt slightly stiff/tired as though it was probably getting near then end of its lifespan but still quite comfortable. Linens very good. So overall good beds but nothing to write home about. I had read the reviews and although I typically stay in this level of a hotel I had tempered my expectations and so the stay was satisfying and served its purpose with no unpleasant surprises. If you want to be less prone to having an overcharged feeling: a) Use valet across the street or SpotHero app to find cheaper in/out parking nearby (if you have a car) and b) don't bother eating/drinking in the hotel -- go elsewhere to non-hotel restaurants to eat and drink.

To all Marriott members from Silver, Gold, Platinum, Titanium, etc…read more Do not stay at this Marriott, find another one, for the following reasons. - They do not have a concierge - They do not have a pool - They will charge full price for breakfast, I paid $240.00 for breakfast (please see attached) These are all facts, I am also a "Lifetime Titanium" Member, And they treated me like crap. I asked for reimbursement regarding my breakfast. They refused. Obviously, I love Marriotts, stay away from this place!!! When they respond, revert to my invoice and remember I'm a "Lifetime Titanium" member. Arnie

Washington Square Inn - hotels - Updated October 2026

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