Quality work comes from patience. Trolio did a great job on my vintage truck. I'm happy with his…read morework, but if you're in a hurry, then take it elsewhere. And I will take car there soon

What they did was good n cheaper than we thought but the initial quote was supposed to be for…read moreanother part of the car that they didn't paint. They also left dried wax ask over it

Serviced my BMW Very professional, clean and honest service…read morecenter. I requested all factory BMW parts and they provided my request. Highly recommend!!

They always do a great job for me, are honest, and charge a fair price. I recently had them…read morediagnose a noise for me and they offered the simplest fix when they could have suggested a much more expensive repair--they didn't even charge me

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

Tim did a great job on my car. Liz is very helpful with everything. As far as price, it was at…read moreleast on third less than quoted elsewhere. they did a great job ! thank you

Went there last year to get my rack and pinions fixed. Few weeks later the rack and pinions broke…read more Was hard to get ahold of them to correct the problem. They were out of the office for a week with the flu or something. Skip to now a year later and my car is doing the exact same thing! Of course when I called on Tuesday of last week they were off because of labor day. They said they would return on Monday. I called on Monday the lady told me she would tell them and call me back. She never called me back. Called yesterday and she said she forgot to tell them. She would talk to them and call me back. She never called me back. I called 3 times and no answer. I called twice this morning and no one answered. DON'T TAKE YOUR CAR HERE!! These people do terrible work plus not once did I see or meet a mechanic. My car was just sitting on the lot and I was greeted by some woman in the office. There is a reason these people have no ratings!

It's a sad day when I have to leave a negative review for a business refusing work. Joel invited us…read morein for an estimate to later email us refusing any work. I'm not sure if they're going out of business or just closing? They told us to go to another body shop as if we weren't welcome there. Bad bad bad business. This used to be one of the highest rated shops in the area.

My vehicle was involved in a minor collision involving the left fender and front bumper. Upon…read morepicking up the vehicle, I advised the owner of the facility (Joel) of the poor fit of the bumper to fender. Joel advised this is how the bumper fits and there is nothing he could do. After driving the vehicle for a few weeks, the issue became worse. I returned to Paul's Collision Repair, where I was told to leave the vehicle and they would try to re-align the front bumper. I picked the vehicle up a second time and the alignment was no better. I have had another collision repair facility look at the vehicle where they advised the front bumper tabs were broken and were glued and taped. They literally advised that "your bumper is being held on by adhesive tape." Joel has not been willing to remedy the situation and is very unprofessional and rude at every interaction. This has been, by far, the worst interaction I have had with a vehicle repair facility. Would highly advise against this repair facility.

JD was quick, reliable and did a great job fixin up my breaks. He gave me an honest price and…read morehelped me out when I needed it, definitely recommend.

Honest work, gave insight and knowledge about issues my car was having, alone with possible steps…read moreif future problems come up. He was able to give me a life time warranty on the parts that were replaced and can fix those if they are faulty. He was able to complete the work that was requested. Very happy we found a small local business who could service our vehicle for more than an oil change.

I just realized for the headlight replacement and for the reverse light replacement at Walmart…read morewould've cost me $17.50 not the $140 that these guys charged. That was my mistake it'll never happen again.

Went in as a new customer for an oil change. Jenna welcomed me-…read morevery friendly and helpful. I had some repairs that were pointed out to me by the technician. I had no idea that the repairs were so bad. They also inspected the car after it was repaired. They have a new customer!!

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

We bought 4 new tires in December 2024. Four months later one of the tires had 2 bubbles on the…read moresidewall. We were told that hitting a curb caused the bubbles. They would not honor the warranty. Today, we saw 4 bubbles on the side wall of another tire. Again they wouldn't honor the warranty. I would never recommend buying anything from B&R. I would recommend True Tread. They were honest and helped us with all new tires. I will always buy tires from True Tread Tires in Canfield.