It's a sad day when I have to leave a negative review for a business refusing work. Joel invited us…read morein for an estimate to later email us refusing any work. I'm not sure if they're going out of business or just closing? They told us to go to another body shop as if we weren't welcome there. Bad bad bad business. This used to be one of the highest rated shops in the area.

My vehicle was involved in a minor collision involving the left fender and front bumper. Upon…read morepicking up the vehicle, I advised the owner of the facility (Joel) of the poor fit of the bumper to fender. Joel advised this is how the bumper fits and there is nothing he could do. After driving the vehicle for a few weeks, the issue became worse. I returned to Paul's Collision Repair, where I was told to leave the vehicle and they would try to re-align the front bumper. I picked the vehicle up a second time and the alignment was no better. I have had another collision repair facility look at the vehicle where they advised the front bumper tabs were broken and were glued and taped. They literally advised that "your bumper is being held on by adhesive tape." Joel has not been willing to remedy the situation and is very unprofessional and rude at every interaction. This has been, by far, the worst interaction I have had with a vehicle repair facility. Would highly advise against this repair facility.

Do not use Gerber! It was a choice given to us through Progressive, as one of their sponsored…read moreshops, and it was a bad choice. First, Gerber said we had to wait a week to bring the car in, then they told us we had to wait on the estimate, then we had to wait some more, then we had to call into the shop only to be told that ultimately they will not fix our vehicle. They stated they "could" fix our car they just "don't know when" because our car was damaged! It's their job to fix cars that were in a collision! Horrible service! I'd rather give no stars!!!

Thanks for making a sad and disappointing event, smooth and successful. My car rolled so damage was…read moreneeding fixed on my car. We just moved, so this was the last thing I wanted to take on. They knocked it out of the park with communication. They worked with the insurance and rental car was right there. Having 2x a week both call and text communication is extremely "thanked". I am experiencing so much is paperless and non-human intervention. Gerber was there a head of the game with communication and taking in questions, so enlightening compared to my building a house experience. The car was fixed beautifully!

Wow, just wow! Professional, honest and amazing work. Chuck had my best interests at heart and was…read morea pleasure to work with. Having an accident is never good but knowing that my car was being repaired correctly & honestly took a lot of stress out of the ordeal. Can not recommend Sandy's Auto Body enough! 5 Stars is not sufficient enough of a rating.

A very honest auto body shop!! Work is impeccable and my car looked better than new. Worked great…read morewith the insurance company, had the rental car waiting for me when I dropped my vehicle off. Was done on time and even washed when I picked it up!! Chuck and his crew are the best in the business!!

They did fix the issue. Unfortunately not sure it's holding up. It did take awhile to get them to…read moreagree after several calls with no return calls.

I was very satisfied with my repair from King Collision. The staff is professional and kept us…read moreadequately informed about the repair. They did a beautiful job on the repair and even installed a broken side mirror we purchased from Amazon. My only issue was that it took so long to get on their schedule, but that wasn't really their fault due to a delay in getting the part shipped. Overall, very pleased and would recommend!!

If you want to have a great experience, ask for a Tyler Root if you are buying a new car, and…read moreJessica Ramdin is an excellent spokesperson. Had a great experience

Took my car here for an AC issue and was told it would cost me $9950 and they had to replace the…read moreentire system. Obviously that price is insane so I contacted Toyota of Zanesville and was told that if they had to replace the entire system which is highly unlikely it would be in the $3500 range. Not sure if they were trying to get me to buy a new car off them, but they'll never get a penny out of me again. This was after trying to charge me $275. I guess it's a good thing I had a coupon. I hope they're proud of that price.

Do not go there they charge way to much do not replace the parts they should charge you for a…read morepressure test that they do not do. Then they wait for you to pick up your car to tell you when they drove it out it started to leek. It was the part they were supposed to replace with the pump. The host cost 4.00 and was going to charge us 500.00 to replace a piece that should have been done anyway. Now we payed for another pressure test and the 4.00 piece. Never again

They will quote you a "highest possible cost" then double it when it comes time to pay. They also…read moredo the absolute minimum then tell you its your fault because you only asked for A so we didn't do B. They're supposed to be the professionals but apparently YOU have to go in knowing exactly what's wrong with your car and tell them EXACTLY what and how to fix it. Otherwise, they will see an issue but not fix it because you didn't ask them to do it. The woman who runs the phones and payments also likes to talk back and act like she's better and smarter than you. WOULD NOT RECOMMEND!!!!!