Upon my 1st visit to the Warren, Ohio location, I was informed that I could not get an estimate at…read morethat time, but needed to schedule an appointment. The wait for that appointment was 3 weeks which is difficult when driving a damaged car. I was informed by the employee that looked over our vehicle that he would get the quote together and send it to my email address. I checked my emails daily and that quote never materialized! After a couple weeks I called and informed the receptionist, who said she would relay my message. It has now been 5 days shy of a month since I was told I would receive that quote and it has still not materialized! Why would one trust this Company with the actual repair, when they have not kept their word or been trustworthy regarding your estimate? This has so hindered the process of my being able to get this bodywork done!!! This amount of disregard and disrespect coming from a business is really inexcusable! I went there because of a recommendation but I could never recommend Gerber Collision of Warren to anyone!!

Do not use Gerber! It was a choice given to us through Progressive, as one of their sponsored…read moreshops, and it was a bad choice. First, Gerber said we had to wait a week to bring the car in, then they told us we had to wait on the estimate, then we had to wait some more, then we had to call into the shop only to be told that ultimately they will not fix our vehicle. They stated they "could" fix our car they just "don't know when" because our car was damaged! It's their job to fix cars that were in a collision! Horrible service! I'd rather give no stars!!!

Wow, just wow! Professional, honest and amazing work. Chuck had my best interests at heart and was…read morea pleasure to work with. Having an accident is never good but knowing that my car was being repaired correctly & honestly took a lot of stress out of the ordeal. Can not recommend Sandy's Auto Body enough! 5 Stars is not sufficient enough of a rating.

A very honest auto body shop!! Work is impeccable and my car looked better than new. Worked great…read morewith the insurance company, had the rental car waiting for me when I dropped my vehicle off. Was done on time and even washed when I picked it up!! Chuck and his crew are the best in the business!!

They did fix the issue. Unfortunately not sure it's holding up. It did take awhile to get them to…read moreagree after several calls with no return calls.

I was very satisfied with my repair from King Collision. The staff is professional and kept us…read moreadequately informed about the repair. They did a beautiful job on the repair and even installed a broken side mirror we purchased from Amazon. My only issue was that it took so long to get on their schedule, but that wasn't really their fault due to a delay in getting the part shipped. Overall, very pleased and would recommend!!

I found a used car that I really wanted and negotiated back and forth with salesman Nicholas…read moreRushwin for a couple weeks to a point where I was satisfied with making a deal. I contacted him a few hours before heading over to the dealership, everything was all set to negotiate the final deal on that car, and when I got there he told me they sold the car earlier that day. He couldn't bother to let me know ahead of time despite texting him just a couple hours before; I drove an hour out of my way and had a cashier's check made out for the down payment and everything. Overall very disappointing and frustrating, and incredibly unprofessional on their part. I would strongly encourage anyone to avoid doing business with Nicholas Rushwin specifically, and this dealership as a whole. I definitely will not give them my business and advise against anyone giving them their business either.

Terrible experience with Jay Albanese. Rude person who does not care about customer service…read more Scripted robot responses. Time Waster

They will quote you a "highest possible cost" then double it when it comes time to pay. They also…read moredo the absolute minimum then tell you its your fault because you only asked for A so we didn't do B. They're supposed to be the professionals but apparently YOU have to go in knowing exactly what's wrong with your car and tell them EXACTLY what and how to fix it. Otherwise, they will see an issue but not fix it because you didn't ask them to do it. The woman who runs the phones and payments also likes to talk back and act like she's better and smarter than you. WOULD NOT RECOMMEND!!!!!

Do not go there they charge way to much do not replace the parts they should charge you for a…read morepressure test that they do not do. Then they wait for you to pick up your car to tell you when they drove it out it started to leek. It was the part they were supposed to replace with the pump. The host cost 4.00 and was going to charge us 500.00 to replace a piece that should have been done anyway. Now we payed for another pressure test and the 4.00 piece. Never again