It's a sad day when I have to leave a negative review for a business refusing work. Joel invited us…read morein for an estimate to later email us refusing any work. I'm not sure if they're going out of business or just closing? They told us to go to another body shop as if we weren't welcome there. Bad bad bad business. This used to be one of the highest rated shops in the area.

My vehicle was involved in a minor collision involving the left fender and front bumper. Upon…read morepicking up the vehicle, I advised the owner of the facility (Joel) of the poor fit of the bumper to fender. Joel advised this is how the bumper fits and there is nothing he could do. After driving the vehicle for a few weeks, the issue became worse. I returned to Paul's Collision Repair, where I was told to leave the vehicle and they would try to re-align the front bumper. I picked the vehicle up a second time and the alignment was no better. I have had another collision repair facility look at the vehicle where they advised the front bumper tabs were broken and were glued and taped. They literally advised that "your bumper is being held on by adhesive tape." Joel has not been willing to remedy the situation and is very unprofessional and rude at every interaction. This has been, by far, the worst interaction I have had with a vehicle repair facility. Would highly advise against this repair facility.

Upon my 1st visit to the Warren, Ohio location, I was informed that I could not get an estimate at…read morethat time, but needed to schedule an appointment. The wait for that appointment was 3 weeks which is difficult when driving a damaged car. I was informed by the employee that looked over our vehicle that he would get the quote together and send it to my email address. I checked my emails daily and that quote never materialized! After a couple weeks I called and informed the receptionist, who said she would relay my message. It has now been 5 days shy of a month since I was told I would receive that quote and it has still not materialized! Why would one trust this Company with the actual repair, when they have not kept their word or been trustworthy regarding your estimate? This has so hindered the process of my being able to get this bodywork done!!! This amount of disregard and disrespect coming from a business is really inexcusable! I went there because of a recommendation but I could never recommend Gerber Collision of Warren to anyone!!

Do not use Gerber! It was a choice given to us through Progressive, as one of their sponsored…read moreshops, and it was a bad choice. First, Gerber said we had to wait a week to bring the car in, then they told us we had to wait on the estimate, then we had to wait some more, then we had to call into the shop only to be told that ultimately they will not fix our vehicle. They stated they "could" fix our car they just "don't know when" because our car was damaged! It's their job to fix cars that were in a collision! Horrible service! I'd rather give no stars!!!

Wow, just wow! Professional, honest and amazing work. Chuck had my best interests at heart and was…read morea pleasure to work with. Having an accident is never good but knowing that my car was being repaired correctly & honestly took a lot of stress out of the ordeal. Can not recommend Sandy's Auto Body enough! 5 Stars is not sufficient enough of a rating.

A very honest auto body shop!! Work is impeccable and my car looked better than new. Worked great…read morewith the insurance company, had the rental car waiting for me when I dropped my vehicle off. Was done on time and even washed when I picked it up!! Chuck and his crew are the best in the business!!

I had front end and side damage to my car. My insurance agent recommended KC…read more The paint work was flawless. I can not tell that the car was ever damaged. A month later I thought that an undetected issue had shown up. They took the car back and it was determined that there was no other problem. I thought that my windshield washers didn't work. Because I have four different vehicles I simply did not know how they were operated. They would not accept any payment for analyzing the problem. I highly recommend this particular shop. I can't speak for all the other KC shops.

Please please please do not use them. Our company truck has been in their shop for 9 weeks for a 2…read moreweek repair. Jack claims they spent 3 DAYS on AC lines when the front end of the truck was wore apart and this was a 3 hour job at max. They will not return your phone calls, they leave work early. We have turned down jobs based on not having this truck. Every time you question them or call in you get hung up on, crickets and ,"I guess I haven't ordered those parts yet." Truck is still not returned, fixed, and when we call we get told "we'll call you in a day and it will be done." We have been told that at least 10 times now over the past 6 of 9 weeks.

About a week ago I left an unfavorable review, and they reached out to make things right, so this…read moreis an updated review... I was in to look at Camrys I was interested in, and was offered no assistance, so I left feeling a little annoyed and insulted. Stephanie D reached out to apologize and I made an appointment the next day to meet with a sales rep. After meeting with sales rep (Kevin Sikora) and taking a test drive, was offered a deal too good to pass up. Also a pleasant experience in the finance office with Keely; no shady monkey business at all during the parade of paperwork. She did try to sell a few last-minute extras but didn't turn evil on me when I declined them. Very happy with the car I got and the deal that came with it. So I guess the moral of the story would be to make an appointment?

I found a used car that I really wanted and negotiated back and forth with salesman Nicholas…read moreRushwin for a couple weeks to a point where I was satisfied with making a deal. I contacted him a few hours before heading over to the dealership, everything was all set to negotiate the final deal on that car, and when I got there he told me they sold the car earlier that day. He couldn't bother to let me know ahead of time despite texting him just a couple hours before; I drove an hour out of my way and had a cashier's check made out for the down payment and everything. Overall very disappointing and frustrating, and incredibly unprofessional on their part. I would strongly encourage anyone to avoid doing business with Nicholas Rushwin specifically, and this dealership as a whole. I definitely will not give them my business and advise against anyone giving them their business either.

Do not go there they charge way to much do not replace the parts they should charge you for a…read morepressure test that they do not do. Then they wait for you to pick up your car to tell you when they drove it out it started to leek. It was the part they were supposed to replace with the pump. The host cost 4.00 and was going to charge us 500.00 to replace a piece that should have been done anyway. Now we payed for another pressure test and the 4.00 piece. Never again

They will quote you a "highest possible cost" then double it when it comes time to pay. They also…read moredo the absolute minimum then tell you its your fault because you only asked for A so we didn't do B. They're supposed to be the professionals but apparently YOU have to go in knowing exactly what's wrong with your car and tell them EXACTLY what and how to fix it. Otherwise, they will see an issue but not fix it because you didn't ask them to do it. The woman who runs the phones and payments also likes to talk back and act like she's better and smarter than you. WOULD NOT RECOMMEND!!!!!

Excellent and friendly customer service! Great quality work on replacing section with damage! No…read morenonsense, up-front assessment and quote (in fact, total cost was under estimate). My first recommendation to friends and family is here!

From the owner: Caliber Collision is your trusted choice for auto body repair in Youngstown, OH. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 4304 Youngstown-Poland Rd off E Midlothian Blvd near US-224--just minutes from Mill Creek Park and Youngstown State University--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Poland, Struthers, Boardman, Campbell, and Canfield. Trust Caliber to Restore the Rhythm of Your Life®.