The experience I had with my car repairs was unacceptable. I brought my car in for an estimate they…read moreasked me to wait 2 weeks to bring it in for the repair so that would give them time to order the parts needed. That was no problem as my car was drivable. I took it in on the agreed upon date and waited a few days to inquire about the process. The man in charge of my repair made excuses after excuses. More than twice he'd give me information on someone else's car - could not seem to get his facts straight. I was originally told they would order a new door since mine was damaged too much for repair. After a week and a half I was told they tried to repair the door anyway but it wouldn't close. So they had to at that point order a new door which would take longer to get in. ( kinda thought that's why I originally waited two weeks to begin with) After over two weeks I got my car and the repair was just ok! Very, very disappointed on the customer service I received. No one would call and update me on what was happening and when I would car I wouldn't hear accurate information. I was constantly hearing how things weren't going smoothly when I called because of the COVID - personally it sounded like a bogus excuse!! Very VERY DISAPPOINTED. !! Do not recommend !! Management needs serious help!! After using this place in the past - this was the worst !

From the owner: Specializing in: - Auto Repair & Service…read more- Automobile Body Repairing & Painting

Took my SUV there yesterday and the guys did a fantastic job detailing my vehicle!!!…read moreIt looks brand new!!

Paid over $200 for a complete detail. Not a good job. Lots of spots on the inside of the doors…read morewere missed. And drained my battery completely when cleaning the inside. He then told me that that happens all the time. Horrible attention to detail. I will not use them again.

If you're into paying for extremely high auto repairs, go to Cole Valley of Warren Ohio. We were…read morejust quoted $230 for a battery purchase & installation. When we mentioned this to other auto repair shops, most couldn't believe anyone could conceive of charging that much. If you ever need a new car battery, just go down to Sams club. The battery will cost you around $80 and they install it for free. Cole Valley still charged us $76.00 for simply getting the car on the rack and taking it off, since we told them we don't want to use them for the battery installation.

From the owner: Cole Valley Collision Center provides frame straightening, aluminum vehicle repair, glass and…read morewindshield repairs, collision repairs, paintless dent removal and hail repairs in Warren, OH.