I had been dealing with turbo issues all summer on my 2004 Sprinter. Mercedes gave me a quote that…read morewas borderline insulting on how much they wanted to fix it. I took the truck to 3 other shops but I couldn't get a clear plan on where to start and how much for the repair. Howland was very straight forward and they got it fixed without having to replace the whole turbo and the truck runs great with no issues. They have a customer for life now.

I bought a new battery from this company for my 2018 Audi Q3 in November 2025. January 2026, I have…read morejumped my car more than 12 times in the past two months, 10 of those 12 have been the last week or so. had a couple people who work on cars take a look, surmised it was either a bad cell in the battery, possibly the alternator. Called Howland, since I bought the battery = +$700 less than 3 months prior, and told me to bring it in, would NOT CHARGE ME if needed new battery, b/c under warranty. (OTHER THAN having to jump it, the car was driving the same as before when I bought it January of 2025 - no leaks, everything electrical was same, no issues. I was even told by a few "audi experts" via websites and over the phone when describing the non-starting issue it COULD POSSIBLY even be [simply] the extreme cold Ohio is experiencing this winter, though I was not buying that - in 46 years on this plant, driving for 30, and growing up in OHIO, of all of the vehicles I have had/driven/owned, NONE have NOT STARTED BC OF THE OHIO WINTER CHILL). ANYWAY, get the car towed by Jae's last Sunday night from Heath Walmart parking lot, Monday a.m., I call Howland, tell them the car is on their lot, urge them to please fit me in b/c I have two very important appointments the next day, one for my VA therapy, the other for a civil matter downtown. They got me "IN" and proceeded to spin some made-up story about the oil filter having been "punctured" and the pics they sent to me to go over the "diagnosis" the mechanic found showed this "punctured oil filter" and that oil had been spewing all through the engine compartment , mainly the passenger side, and not only was that an issue, but the lever/pully that goes in ONE DIRECTION to engage the battery IS ACTUALLY GOING FREELY IN BOTH DIRECTIONS, which leads to me having to either pay $928 plus labor to replace that "lever/pully" or, replace the entire alternator, something upwards of $1300 plus labor....People, Ohio just experienced our first Winter of 25-26 snow storm a little more than a week ago - I have over a foot of snow in my yard, where I park, ACTUALLY, WHERE MY CAR WAS STUCK....and after getting shoveled out of that spot, snow packed clear up and beyond my wheel wells, THERE WAS NO OIL SPOT, NO OIL SPILLAGE, NO BLACK ANYTHING, ANYWHERE! Back to the story...I asked how much to replace the oil filter, top it off? (it was due for an oil change, anyway, I just hadn't gotten to that part yet as I was more concerned with getting my car to actually START first...) and Micah quoted me for like $63 and change or something like that. done. cc info over the phone, proceeded to get a ride out to the shop to pick up my Audi. the second I put it in drive, i am not even out of the lot yet, I am waiting on traffic, and I am using both feet - one on the brake, the other giving it gas - so it doesn't die on me.....every stop light on 79 to Hopewell, the light at Hopewell and National drive/13, the light at ISABELLE AND NATIONAL DRIVE, THE STOP SIGN AT 2ND STREET, AND THE CAR i HAD TO SLOW DOWN BEHIND BEFORE MY STREET, THE CAR DIED. EVERY TIME. i HAD TO PUT IT IN PARK, TURN IT OFF, RESTART IT, AND GUN IT BEFORE IT DIED. Their mechanic did this. it was their mechanic that punctured the oil filter, felt bad about making a huge boo boo like that, and that's why they didn't charge me the LABOR for replacing the oil filter/topping off the oil. THEY WEREN'T DOING ME A FAVOR. THE PROBLEMS i AM NOW HAVING ARE NOT BECAUSE OF THE TIMING CHAIN; i DON'T NEED A NEW ALTERNATOR OR BELT. THEY FUDGED UP AND WHAT THE HECK AM I GONNA DO ABOUT IT?! i AM A DISABLED NAVY VET WHO HASN'T WORKED SINCE 2016! i AM ON A FIXED INCOME, WITH NOBODY TO HELP ME BESIDES ME AT MY HOUSE. i CANNOT DRIVE MY CAR. i CAN'T AFFORD TO PAY SOMEONE ELSE TO LOOK AT IT! THIS BUSINESS MESSED UP MY PERFECTLY EXCELLENT RUNNING, IN PERFECT SHAPE, NOTHING WRONG WITH IT BESIDES NEEDING A NEW BATTERY CAR AND i CAN'T EVEN SELL IT, TRADE IT, NOTHING! DON'T GO TO THESE "EXPERTS IN EUROPEAN CARS." YOU MIGHT GET THE SAME IDIOT WHO MESSED UP MY CAR!

Deke's is the only place we go to have our cars serviced. They are Honest, Professional and very…read moreflexible with my family's crazy schedule. We have had multiple vehicles over the years and they have been able to always exceed my expectations.

Wouldn't take our vehicles to anyone else in the area except to Deke's. Honest evaluation and…read moretroubleshooting of the problem(s), fair rates, and great to work with. We've had multiple vehicles into Deke's over the years and have been completely satisfied with every experience we've ever had.

My entire family has been going here for many years!! I was hit by a deer and couldn't open my…read moredoor. They were able to help me!! They were friendly fast and extremely fair!

Very impressed with this place! They are the most honest mechanics I've ever seen. Went in for…read morenoise coming from brakes. After they checked all 4 brakes, they told me that my brakes were good and didn't need changed. I had them alignment my wheels, that was my only charge! Honesty goes along way with me! I will be back.

Nice people and best price in town! I got lucky finding this place when I did, as my brakes were…read morewell past the "braking" point :) I will return soon, for an oil change, and keep their number handy for any future needs.

Very professional and knowledgeable. Big shop quality of…read moreservice at a fraction of the cost. He rebuilt the brake system on my Hummer H2, which was completely corroded, for a couple of hundred dollars less than what others are quoting. I will be taking my other cars there. Highly recommended

I needed a some welding repair, just a small job. Stopped in to inquire & they were friendly said…read moreno problem, will do it. I Said needed it done within 4 days if possible. Within 8 hrs, I receive a call that it was done. This says ALOT as it was not a big project that they would make some good money on, but they still took the time to work it in & repair it. 1st time I used the shop, gladly will again when in need!! Thank You, Douglas Lautenschlager Gahanna, Oh

A-1 Body and Frame has been our go to for auto body repairs for 20 years. Multiple cars, multiple…read morerepairs thru the years. Most recently our GV80 needed repair of the damaged tailgate . All was done perfectly in the time frame we were given. Highly, highly recommend A-1. (Dianne W)

After traveling from out of state, my car's check engine light came on and was leaking fluid…read more Boyd's Tire and Service was able to get my car inspected quickly and determined that the leak was caused by work that had not been done properly by another shop. They not only fixed the issue, but did so at a reasonable cost. Thanks to their excellent service, I was able to get back on the road and make it home safely without any further issues!

I bought tires for my van on Jan 15th 2026. I also bought a front end alignment for $130. The right…read morefront tire was leaking. We were not driving the van as we were having huge snowstorms and the van was covered with 10" of snow. My husband and I are retired and did not have to go anywhere in the van. We also have 3 other vehicles that have 4 wheel drive. I finally took the van back on Feb 4th, and found it had a faulty valve stem which Boyd fixed. At that time they told me I needed the right lower ball joint replaced for $822. They did not mention that when I bought the tires. I went to buy the ball joint and was told that Boyd could not have done a front end alignment with a bad ball joint. I asked Boyd about it and they said that was correct, but acted like I ruined it after I got the alignment. That's when I went to check the mileage on the van. We usually put about 2500-3000 miles per year on our van. The speedometer said that we had put almost 600 miles on the van in less than 3 weeks while we had not been driving the van. They had listed the mileage as more than 500 miles less than we had started with. They said that was a typo, but was it? If they take 500 miles off of every customer's mileage, then if you have a problem with your tires, they will say that you have put 500 miles more on the tires than you actually did. They agreed to refund my money for the front end alignment, but it has been over 2 months and every time I call them it's the same story. The check will be coming from the main office. It should have been here in a week. It's been 8 weeks and no check. Make sure you che k your mileage before you buy tires and do not ask them for a front end alignment.

I was very happy with my experience at this auto body shop. They quoted me $1000 less than a shop…read morein Westerville and fixed my car in one day. It is a family run business and they are very friendly and conscientious. I will be coming back here with all my auto body needs.

Very cool service. I just bring my car after accident. and they took care of all the documents,…read moreconversations with the insurance company, repairs. Everything was done quickly and efficiently. The car looks great. And I would also like to note the communication with customers - polite, pleasant, always answer the call and all questions.

Chris is a very honest owner and does not try to rip you off like a lot of other shops such as Good…read moreGuys aka Crooked Guys!!! If you're looking for Reliable work and a fair price LCS is the place to take your vehicle!!! I can't stress enough what great work they do and how very honest they are!!! A+

I went to LCS auto service at a recommendation from a friend at Newark transportation department. I…read moreshowed them the sheet from Ford that said the Evaporator canister needed to be replaced. They replaced the purge valve. Guess what I'm still getting the same gas smell because of the canister was not replaced. And when I said to him when I went back and told him that Ford had said it was the canister. I told him Ford coded the canister and I showed him the paperwork from Ford. And he charged me 500 and something dollars for the purge valve and it's the canister cause I still have the same gas smell that I had before I took it into his shop. I went back and talked to him. He had no plausible explanation except for that's what you told us no it was not. I showed him the paperwork from Ford. That said it was the canister. Then he says to me well in our experience it's always been the purge valve. So what happened was they assumed it was the purge valve even though I showed them that it coded it out from Ford as the canister. So I'm out 500 bucks now it's another 400 to get the canister replaced. He did not offer to help me in any way shape or form on the cost of this. My name is Darren Wingate. I was his customer. Ask him. I can prove it and if he says it happened any other way, then he is a liar. I believe in the future I'm going to start recording cars into they make a mistake and then they say oh it was you and you just ate $500 not them. I could've got the car fixed for 650. Bad mistake on my part .Darren