If there were 10 stars I would give 10. If you want your…read moredog or cat immunized go there. It may look a bit disorganized when you walk in but they are not. They just have a small waiting room and a lot of people getting their pets immunized. You may have to wait about 10 minutes longer than your appointment and that is nothing. They are fast, efficient and absolutely amazing to work with. Even when you have a big, big dog that is the biggest baby. So what are you waiting for, go make your appointment. It is easy and so worth it and it saves you money.

have not experiences getting an animal from here but good luck getting any care for the ones you…read morehave. My daughter has a dog and lost her job this summer. The dog desperately needs to be spayed, so I have followed the protocol online to get an appointment. I gotten online the second spay appointments open on the first of every month. I've been doing it for three months with no success. This month, I actually got through the appointment process and found an open spot. YAY!! But when I got to the last step, their webpage glitched, as it often does, and I had to start over. So, I'm that apparent 30 second timeframe, there were no more appointments left, including the one I had just tried to reserve. I immediately called and left a message, hoping they could help and the message I got was basically, "too bad so sad, have a better day." As a public service that purports to want to help manage the stray population, and care for animals, their policies and lack of willingness to help seems a lot more likely to lead to a box of unwanted puppies being left at their doorstep than anything else. We will likely help our daughter figure it out, but many are not in the position to do that. I wonder how many We will likely help our daughter figure it out, but many are not in the position to do that. I wonder how many people who dropped off of those sad eyed puppies on their website did their best to get help in the first place?

I've adopted 2 dogs from Racine Campus. I love my dogs!!! I also love they have vaccine clinics…read moreand other services I wish they had better communication, because no one answers the phone. They do respond to emails and voicemails though. I think they are a bit prices, but it's expensive to keep up animals, staff and facilities. I don't to the WHS whenever I can.

They never have any appointments available to get pets fixed. Now I'm even having trouble getting…read moreappointments for vaccinations. Do not rely on them for vaccinations or getting your animals fixed.

Underdog Rescue's 3rd annual "Pup Crawl" of Antioch's finer downtown eating and drinking…read moreestablishments is June 22. Find out more info here: https://www.facebook.com/events/427836473967005/ This is one of the most fun events of this type that I have participated in and of course the proceeds go to a great cause. Last stop will have free music by the Rock Band "Hag" for listening and dancing. I like this band and I am sure you will too.

Evanston Animal Shelter is a top-notch animal shelter that truly cares about rescues. They're…read moreprofessional and conscientious. If something were to happen to me, and with no other options, I have confidence that my beloved dog would be taken care of conscientiously by Evanston Animal Shelter.

I would like to give them one star for ghosting people on phone calls and emails, as I and others…read morehave had happen, but since they do take care of some animals, and I do like animals, I will show them some mercy . Considering that they got over 6 million dollars from the City of Evanston, I am very unhappy with their poor communications and the fact that they are only open to the public for about 2 hours a day. One of the two cats I adopted turned out to have obstructive airway disease and since they were in charge of my two cats for months, one would have thought that would have been disclosed. The medication cost over $2,000 that first year because what was prescribed was not off patent and the cat was too obese to take prednisolone safely. Why was my cat obese? Ask them. Further when I asked if I could donate the huge cat carriers back to them and some food bowls they gave me (since I already had those items) they refused them as if they have all the money in the world to buy new supplies, other shelters would have jumped at the opportunity, a donation in kind of about $100. I applied to volunteer and heard nothing from them for over 2 months after emailing and messaging them following up on my status, to no avail, until I had to actually go in there to find out what was happening. I could go on but in my opinion this is an organization that is not managed well and they could do much more with the funds that they have been given. I'm pretty sure, imho, that they will ask some pals or cronies to add some high star reviews to try to balance out the negative ones, of which there are quite a few, but all I can do is try to get them to get their act together there by posting this. Finally, as to others here saying that some people there are rude, I completely agree. It is not a pleasant experience. If they try to get more taxpayer funding without improvement of their management, I intend to go down to City Hall to cite my many reservations about this organization. Update on 2/18/25: I stand by my review in spite of the response from EAS: To EAS I respond as follows: Unfortunately the cats were obese from a medical standpoint so you may want to consult with a veterinarian on animal obesity. I note that you did not post the photo of one of them I emailed to you after he had some cat nip the first night I got them, but chose the "skinny" video :) so I posted my photo of one of the big boys I adopted. Further, it is my understanding that my cats were elsewhere in foster care under your auspices until they were put into my care as fosters. If you take no responsibility for their care when at foster locations, that could be problematic, especially for them, since you foster out many animals. As to communications issues: I sent an email Sept 8, 2021 asking about a vet. No response to that. I found a vet myself and did not contact you again until early Dec this year when I put in a volunteer application. No response to that. On Jan 7, I sent a followup email asking the status. No response to that. After that I wrote a msg to your Facebook page. A day or two later someone answered and said she would follow up with the dog volunteer area. I waited approximately a week and still had no answer. I wrote again to see if anyone heard from the dog volunteer group, but received no reply. Growing quite annoyed with the runaround, a few days ago I decided to walk over to EAS and find out what was going on, which I did. I told The person there, also the person who did not answer my email of Sept 8, 2021 that I had emailed and messaged and gotten no reply so decided to walk in. He told me I must be mistaken as EAS has no email address posted on its website and was rather brusque (rude, in my perception in addition to being uninformed) gave me no apology and then insisted I must have emailed a vet with a similar practice name to EAS. He subsequently agreed to follow up, nevertheless. Moreover, with regard to my claim of poor communication, there was a post on your facebook page not long ago telling the public that people have been rude to EAS staff/volunteers when they don't get back to them and how they shouldn't be because everyone is so busy( too busy to hire volunteers who might answer phones, I guess.) If EAS cannot acknowledge the problem, it certainly will not be fixed. Re: funding: So it didn't go into your pocket, you say, but why spend 6 million dollars so you can be open approximately 2 hours a day to the public? I certainly hope the number of adoptions skyrocket going forward , you train people not to be rude (as mentioned here and elsewhere in reviews) and you answer communications because certainly the Evanston taxpayers should see something for their generous funding of your large facility.

My experience here was as a volunteer. Every time I came in to help, I was made to do common room…read more(the main rabbit and cat room). It was always filthy, many of the fleeces were covered in so much fur that I was worried about the rabbits getting a blockage, water bowls were often fully empty or had literal soap suds in them. The volunteer coordinator suggests you "spot clean" the litter boxes, though often they are so saturated that the pellets they use as litter are disintegrated. It put a bad taste in my mouth that staff was not following the basic "contact time" instructions on the bottles of Rescue when they claimed they wanted to kill bacteria. They kept a sick cat with giardia in a cage first thing when you walked in. He had a sign that said not to touch him, but not what he had. I saw senior staff repeatedly handle iso animals with no gloves. I saw them put iso laundry right into a pile with the other laundry more than once. I found a wet pile of laundry with feces (or litter, according to the literal president -- not sure that's better) stuck to it sitting on top of the dryer. I was written up for making staff "feel bad" about not knowing how to disinfect stuff when they claim to have vet tech experience, and for not being nice enough about the "litter" on the wet pile of laundry. I saw other volunteers regularly mix in BnB laundry with shelter laundry -- with what I would consider a homeopathic amount of bleach. They were not chastised for doing laundry incorrectly. In fact, they were allowed to train me on laundry. I tried to report a possible historical ringworm infection to the staff just so they knew to be mindful to check themselves and animals for sores, but instead got met with bizarre legalistic stuff about how I might as well be suggesting that I could have gotten it from "invisible space aliens" (that's from the president directly). Look at these photos and tell me if you think it's insane to think someone could catch a fungal infection here. I was then banned -- again, the stated, written reason being that I disagree with their veterinary practices and they've been doing this for 26 years blah blah blah. Ok. I'm really worried about how much else has been swept under the rug in 26 years, then. The president was so cruel to me when banning me that I immediately went to urgent care for medical clearance. The NP was grossed out and suspicious when I told him I got yelled at for trying to let them know about a possible exposure. Staff here does nothing but bully people if they trust you enough to let their true colors show. I have personally heard them do it about sexual orientation, weight, and ethnicity -- they even had rabbits with antisemitic names they got from Seinfeld (they are not Jewish themselves). They stood silently by while a senior volunteer made fun of my sexual orientation the first time I met her, even. They do not have a pride flag hanging anywhere. I wish they would change that, because maybe there would be fewer homophobic and transphobic comments. Though everyone here reflexively "punches down" so much due to their low self esteem that it seems they can't even keep track of what they say. Just know that if you have a certain skin tone, everyone here older than 40 with a sensible haircut has an opinion about your hair being "unprofessional" if you do anything but make it as straight as possible. I grew up in a hoarded house, and I have to be honest. That's what this shelter feels like and part of why I wanted to help. They cannot keep up with the animals at all, especially not while running HareBnB. Over the holidays, for maybe 3 full cumulative weeks of the year, volunteers handle everything in the shelter except paperwork and isos. No one is properly trained -- in fact, I trained several people after doing common room only ONE time. But these photos were taken when BnB wasn't busy. This is what their performance looked like when they had one more staff member than they do currently and very few BnB guests. And I heard the president and VP talk about buying more BnB space as a potential for the future! I don't have a rabbit currently, but if I did, I would not trust BnB. I am telling everyone I know with rabbits not to board at BnB. For a while, they were the only game in town, but now you can do better. I had already stopped finding joy in volunteering, because as soon as I would come in, the volunteer coordinator would sit at a computer and pretend to look at spreadsheets. That would devolve into hours of me hearing her talking and laughing while I did what would've been her assigned work. No thanks. As you can see, there's clearly enough to be done that we both needed to be working at the same time. I would love to see them change ownership and find a crew really dedicated to the mission instead of dedicated to doing a bit less than the bare minimum. It seems like this shelter used to be good, but maybe it was just the quirkiness of a bunny shelter.

I take my bunny here for nail clipping. Recently I learned that there is a spa package. I tried it…read moreand bunny seemed pleased ;) I also enjoyed the bunny yoga, made it for the first time. Great for yoga beginners.

Tails of Hope is a non profit organization that takes in the pets of individuals who pass away or…read moreare terminally/chronically I'll and can no longer care for their dog or cat. They do make exceptions and take in pets that would otherwise be put down at another location as well. To me that was an amazing mission statement. And they are a no kill shelter. Who could ask for a better shelter?! These ladies truly love the animals and provide them with the best care possible as they try and find the perfect families for these animals that have fallen on hard times. My coworkers and I took a group of students here to learn about the animals and the work that goes into running a shelter. Tails of Hope was super accommodating and helped us organize an engaging field trip!

As the other reviewer pointed out, Tails of Hope is a non profit organization that takes in the…read morepets of individuals who pass away or are terminally/chronically Ill. Kelly and the ladies and gentlemen take extreme care with the dogs and cats at Tails of Hope, and it costs a great deal of money to keep a no kill shelter running. Tails of Hope offer boarding to help offset their expenses, on the recommendation of a friend, I boarded my pup with Tails of Hope and my doggie was very happy with her stay, and met a few friends there waiting to be adopted. It was very clean, considerably cleaner than some other facilities I have been to. If you need to board your dog or cat, please give Tails of Hope a call, at least you'll know your money won't be going towards the owner's BMW lease payment, but helping find all these loving animals a new forever home.

The people that volunteer for this rescue are full of heart. They work tirelessly to help puppy…read moremill puppies find loving homes.

I adopted my dog from this rescue. I fostered her initially and we found out that she had…read moreleg-calve-perthes and needed hip surgery. They organized a fundraiser and we were able to get the surgery done! They were a great rescue and I am so happy we were able to give our dog her forever home.

Excellent, healthy dogs. Karen is a wonderful, funny lady to work with and very reliable. I…read morerecommend her dogs to anyone looking for a Frenchie.

3 stars since we did not purchase a puppy from her, but did find her very communicative and her…read moreenvironment tidy for the puppy. Karen was a recommendation to me since we've been interested in bringing a French Bulldog puppy into our home. Karen is not a breeder, but is a middle-person who brings puppies into Illinois from surrounding states. I guess you could consider her a "Puppy Broker". The origin of her puppies from what she told me is they come from out of state breeders and are AKC. She has also been working with these breeders for several years. We scheduled an appointment to meet Karen and the puppy. Karen was friendly and her home was a very tidy environment. The puppy area was spacious, had toys and a puppy bed. Karen answered all our questions. She also takes pride in her clientele, some of whom are public figures that she proudly displays their photos and thank yous. The puppy was adorable! She let us play with him for a while as we asked her questions. Karen gets three stars based on our positive experience with her and our newness to bringing a puppy into our home in this capacity. Neither one of us has ever worked with a Breeder or Middle-person like Karen. The reason we chose not to get a puppy from Karen is we decided to go with an actual Breeder where we could know and understand the lineage better. With Karen not being the breeder, this was something she was unable to provide. If a true breeder is not a deal breaker for you, I encourage you to contact her and see if she is a match for you and your puppy needs.