My daughter attended this daycare for 4 days (Clifton location). This daycare is very unorganized, the caregivers are not professional and don't seem to be experienced, some don't seem to love kids or just persons that you can trust with your kids specially with infants. They make you fill out so many forms about your babies schedule and instructions to just do whatever they want, feed them when they want as well as changing their diapers. They would put products on my baby's skin without my authorization. If you call during the day to see how your child is doing, they would get annoyed and give you attitude. All they want is money, don't let them trick you with the security systems and nice daycare, they do not care about the kids. All of the staff look unhappy and not wanting to do their jobs. I DO NOT recommend this daycare to NO one. Don't trust them specially with vulnerable infants. My experience was awful, I gave them time to put their shit together and spoke to everyone, even the director, to avoid writing this review and having to switch daycare. I think I trusted this facility way too much and had very high expectations, this is why now I'm so disappointed. My baby's first day when I picked up my 3mon old baby her pants were all wet of pee, my daughter was left alone in a corner awake in a swing far away from the other kids and unattended by the teachers, when I grabbed her she was freezing, the air conditioner was too low so when I carried her she was shaking, she was only given 2 bottles of milk during the full 8 hours that she was there (my baby eats a lot) I told them her eat schedule and wrote everything down on a form they provided, she usually eats every 2 hours and even before. When I saw her pants wet and felt how cold she was I asked the teacher (Jayda/Jayra whatever her name is) her answer was "well I just changed her diaper!" (with a nasty attitude) I replied by showing her my baby's pants so she can notice the wetness on it (she never made eye contact) she proceed with grabbing a tablet and slamming it in front of me to show the times she was supposedly changed but that doesn't really means she was changed on time cuz she can document what ever she wants on there and not necessarily be done. I was so irritated that I did not react any other way then just grab my baby and leave the center with my eyes full of tears. After I got home I called and spoke to the manager (Ashley I believe is her name) the director (Kimberly) was also aware, supposedly everything was gonna change but I was already concerned about my daughters safety and treatment. The next day that teacher (Jayda/Jayra) wasn't in my baby's classroom but the teachers there were still not following my baby's schedule, they were not giving the baby her bottles on time, they would always put the excuse that baby was sleeping. I also took my baby some sleepers so she can stay warm in her classroom since it was so cold in there but they would take it off and lose her socks.The third day when I went to drop her off, I went in the classroom and I waited almost 10 min for the teacher to go inside the classroom to take my baby so I can rush to work but she was too busy gossiping with another teacher in another classroom. Every time I use to go drop her off or picked her up, there was a different teacher which didn't know anything about the instructions I had gave to the previous teacher, their communication skills were horrible. This is not a place to trust, it's full of unprofessional and poorly trained staff that are only there for a paycheck and not necessarily because they like kids. read more

Just started here this week. I am definitely excited for what the future holds for this school. Shows amazing promise. Will update as time goes on. read more

Yelp, please add a 10 stars as soon as possible because that is how I feel about this daycare. ;) Where do I start here with the amazing things about Kinder Kastle? I will start with the owners, I think. NEVER have I seen owners be so involved within the facility setting as I see here. I am not talking about seeing their faces once in a blue, they are there every day!! They know the parents and children by name, they know what is going on at all times within the facility and that is a big deal for me. They are involved with the children's mile stones as well which is so heart warming to me. They also assist in the classrooms when assistance is needed. They do not hesitate to jump in to assist their staff!!! Another big deal for me. Now lets talk about the staff. From the Director, Receptionist, to the classroom staff I love them all!!! They are all welcoming and knowledgeable. Even the classrooms my son is not apart of greet my son by his first name and are pleasant to interact with. In my son's class-Miss Crystal, Miss Maria, Miss Ola, Miss Clementina thank you for caring for my son as if he was your own, it really makes me feel at peace when I am at work to know he has awesome teachers as yourself taking care of him. it makes me so happy when I see my son interact in a positive, happy way with all of you. I consider you all as extended family at Kinder Kastle as you have been a major part of all my son's milestones and growth. This daycare also keeps track of the milestones and helps to identify when your child may be eligible to transition to the next class. I love that the infants are not mixed in classrooms with active walking babies. There are babies who are "trying" to take 1 step or 2 but definitely not active walkers around little immobile people. Big plus for us moms who are concerned of the different baby levels mixed into a classroom together. All areas are kept very clean especially the baby changing station. It does not smell like a toilet when you walk into the baby classrooms, another plus for me. I had my son in another daycare which smelled like a old nursing home when you walked in-poop and urine smells if you need a visual-sorry! Another favorite of mine who may go unnoticed, under the radar is Miss Betty. Thank you for feeding our children, I can't imagine the task of getting that many little meals together. Jorge loves the Swedish meatballs and mashed potatoes!! Trust me I have this much positive to say due to an experience at Tutor Time when my son was thankfully only there for a month until Kinder Kastle opened, so I know the difference of a daycare that will make us moms feel satisfied and at peace. I will leave it at that since this review is supposed to be something for Kinder Kastle and not about another daycare. I also want to say that in this daycare, one of things I appreciate is their strict illness policy. If your child is ill and you are cleared to bring your child back, your note from the physician must specify "not contagious". Makes sense right? I wouldn't want a child coming back in from having something contagious and the parent brought them back in just because, especially when you are paying for services. It would be courteous to the other parents, children and staff to simply ask your physician to specify "not contagious". If you have a physician who isn't able to simply add a comment as simple as that for proper documentation purposes, then maybe you need another physican-just saying! :) Again, thank you all for all you do for my family and I. I couldn't be more pleased to have my child there. The Gonzalez family. read more

A Blessing ! truly a home away from home. I dont know where to start from: the excellent director, the assistant director, the owners, the staff the A+ teachers ... as soon as you enter you get a warm greeting, the positive energy, the smiles ... all make me feel so happy my son spends time at this place. My son as well had some speech problems and now he counts, knows colors, alphabets and carry out small conversation, sing songs ... They have an excellent menu for the kids, they provide breakfast and lunch and 2 snacks. I love their evaluations of the kids that is released to parents at the one on one parent teacher conference ... I can talk for ever here but honestly thank you for everything you do from your heart ! We love you guys read more

I recently went for a tour with my family and loved the look of the school. We were introduced to the teacher Mrs.Karli and she was an absolute doll. Her classroom was something we have been longing for from the way she was interacting with the kids to how the classroom environment and walls looked, how she introduced herself and had a constant smile on her face. I was very impressed. However I wasn't thrilled with the person who gave us the tour she seemed very lost and can barely answer my questions. The tour almost seemed rushed and for a child environment I would have wished her to be a bit more friendly but it could have been an off day. I'm looking forward to enrolling and seeing what the future brings!! read more