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    Kim's Piano

    4.7 (102 reviews)
    Closed 12:00 pm - 5:00 PM

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    Response time

    1 week

    Response rate

    100%

    Services - Kim's Piano

    Piano cleaning

    Piano maintenance

    Piano refinishing

    4 More Services

    Piano repair

    Piano restringing

    Piano tuning

    Piano voicing and regulation

    Kim's Piano Photos

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    Recommended Reviews - Kim's Piano

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    Reviews With Photos

    My beautiful Kawai RX-5
    Jody T.

    I LOVE Kim's. Family owned and operated for years and years, i was met with warmth and kindness and helped along the way on my purchase of a Piano. Benjamin was super knowledgeable and helped me find the perfect Kawaii in my price range. I got a ton of Piano and feel the value was unsurpassed. Then I got quite the unexpected surprise in a good way. Steve, a family member of the great Kim family, has been super responsive to any questions or needs. After a couple of weeks Steve came over to fine tune the piano. Since then I have needed some assistance in a bit more fine tuning due to settling. Sure enough, Steve came right over. I have a 5 year warranty on the piano. The staff as Kim's is super responsive, knowledgeable and down right good people to do business with.

    The Shigeru Kawai SK-3 dream piano Steve Rivera at Kim's Piano sold me.

    I am a professional pianist and composer and was in the market for my "forever piano." However, after three months of looking all over the country for my dream piano, I encountered unscrupulous piano salesman who would tell me a piano was 3 years old, but then, when I checked its serial number, it was really 23 years old. Frustrated and depressed, I was just about ready to give up my search when I stumbled upon Kim's Piano in California. From the very beginning, everyone I was introduced to was gracious, friendly, honest and extremely helpful in my search. The trio of Mr. Kim, Steve Rivera and Kristina put me at ease and assured me that they would find me my "forever piano." Since I live in New Mexico and they are in California, they sent me videos of multiple instruments and bent over backwards to get me a price that was within my budget. After a few weeks, I started working primarily with Steve Rivera, an excellent pianist and composer in his own right. He and I hit it off as we had so many things in common. In the end, he found me my piano for life; a Shigeru Kawai SK-3, 6'2" dream instrument. I flew out to Longbeach, CA and played the piano, met Steve in person, as well as MPA (Master Piano Artisan) Don Mannino who assessed the piano for me before I flew out to play the instrument. So, a huge thanks to Steve Rivera, Mr. Kim, Kristina, Don Mannino and Kerry McCoy (regional manager of Kawai USA who came to Kim's and tested out the pianos I was interested in) for making a stressful experience smooth as silk. I can't recommend them enough!

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    10 days ago

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    Benjamin K.

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    3 months ago

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    Benjamin K.

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    5 months ago

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    Benjamin K.

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    1 year ago

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    Benjamin K.

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    1 year ago

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    6 years ago

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    Benjamin K.

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    2 years ago

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    Benjamin K.

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    2 years ago

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    Benjamin K.

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    3 years ago

    First timeBenjamin is very friendly, professional, and will go the distance to provide the best experience!!

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    Benjamin K.

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    2 years ago

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    Benjamin K.

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    3 years ago

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    Benjamin K.

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    3 years ago

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    6 years ago

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    3 years ago

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    Benjamin K.

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    5 years ago

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    3 years ago

    Very nice and respectful business. Nice selection of pianos.Would consider a purchase soon.

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    Benjamin K.

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    4 years ago

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    Benjamin K.

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    6 years ago

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    4 years ago

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    Benjamin K.

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    7 years ago

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    8 years ago

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    Benjamin K.

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Kim's Piano

    Review Highlights - Kim's Piano

    Setting up an appointment was very easy and Benjamin Kim was extremely helpful throughout the whole process.

    Mentioned in 18 reviews

    Read more highlights

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    Irvine Piano Tuning

    Irvine Piano Tuning

    (101 reviews)

    I am truly unhappy and very disappointed to say the least! I trusted David Hong with repairing my…read morepiano and this is the end result. I should have went with my gut feeling when he did not show me any proof of previous work on repairs that he's done. There are tons of black spray paint specs all over my keys. The repair was NOT sanded smoothly prior to paint as you can see in my photos. The top part is still a dent but painted over. This is not results of a professional. I will have to find someone else to clean up his mess! I would not recommend him to anyone and surprised at the review he has.

    In addition to a poor repair, the inspection process was not thorough. After showing the piano to…read moreanother technician, he played the piano and immediately mentioned that the feel of the keys were off. He pointed out the bridle straps (cords) are all broken. We paid David $150 to inspect this preowned piano prior to purchase, as I have no knowledge on piano inspections. To my dismay, he didn't even catch this. Had he told us this, we could have used this information to negotiate the price of the piano down. Knowledge is power. He also charged a $115 tuning fee, tested the piano and didn't notice that the keys felt off and that the cords were all broken. For someone with so much experience and had two opportunities to inspect this piano, David didn't even tell us about the broken cords. The technician we hired mentioned this the first time he looked at the piano. He also noticed the pitch was off. This technician also pointed out that the serial number didn't look authentic to the issue date. The piano was manufactured at an older date than what was presented. The Yamaha logo in the front is a decal. None of this was mentioned during the $150 inspection. For a piano expert, we are surprised none of this was communicated. Complete fail on attention to detail.

    Kim's Piano - Brand new Kawai K15 Continental Piano. I LOVE IT!!!

    Kim's Piano

    (101 reviews)

    Excellent customer service and very reasonable prices. The showroom was also very nicely done. I…read morebelieve these are some of the reasons why Kim's Piano has such high praises and reviews. I initially called in to ask some questions, and Kristie was able to assist right away. Then she was also super responsive on text messages as well! Great job Kristie! Then when I was deciding between two different models, both Kristie and Ben solved that as well! Ben is very knowledgeable and does a great job in relating his experiences to the products. I ultimately went with the Kawai K-15 because it made sense for my budget and experience. And they helped me understand the pros and cons of choices as well. Overall, I definitely recommend Kim's Piano to anyone who is serious about getting a piano for their home.

    I saw an advertisement for Kawai pianos on my social media feed and was curious about what pianos…read morethey had. I was looking for a used upright piano that would fit in my apartment. I'm a music teacher and at home I have been playing an 88-key digital piano at home for a few years. Piano is my first instrument and never bought a piano because I play off of a Steinway Grand Piano and a Roland nx700 stage piano. Well, after several years of not enjoying practicing at home, I now can thanks to Steve Rivera's recommendations! I knew what I wanted, he worked with finding me the piano I've wanted...a white upright (Kawai or Yamaha). I went with the Kawai K15 because it's new and I couldn't refuse a brand new piano! Anyhow after multiple emails, I was able to purchase one without walking into the store. Steve sent me videos of different models playing the same short piano piece and it was very helpful! Well, fast forward to today and a week later I am sitting here in my living room practicing! Thank you so much Steve and Kim's Piano!!!

    Tustin Music Center - Violin lessons and instrument sales.

    Tustin Music Center

    (29 reviews)

    $$

    STAY FAR AWAY FROM MUSIC LESSONS HERE…read more We traded in our son's violin for a pair of clarinet lessons with Victor, who I would not trust around anyone's children. Our 11 year old son, who loves the clarinet and absolutely loves music class in school, was shamed for not being as good a clarinet player as the instructor (who spent a considerable amount of time during the lesson showing off and playing the instrument instead of trying to teach). The instructor, Victor, ridiculed our son for not knowing how to read music well, and also took posters down off of the walls when he said the boy was being distracted.  When our son was crying, the instructor, Victor, even blamed our son and said, "Why are you crying? I didn't do anything." This clarinet instructor, Victor, is absolutely terrible with children and I can't believe he does this for a living. After the session, he was brazen enough to psychoanalyze the child IN FRONT OF HIM and say that "he doesn't take constructive criticism well." Telling someone that they aren't good enough or  are doing something wrong is not constructive criticism. There's nothing constructive about derisive language. An entry-level child student is looking for instruction, support, and uplifting, not negative reinforcement. Instead of clarinet lessons, what we received was abuse and an insult to music instructors everywhere. TERRIBLE. 0/5 stars

    Great music center, Nolan the ukulele instructor is excellent. This is where you want to go to…read morelearn to play an instrument, from kids to seniors!

    Kim's Piano - pianostores - Updated May 2026

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