This business can really pull things together in a pinch and provide personalized service where I…read moredon't think larger chain banks and lenders would be able to. I have been a Colonial customer for years due in no small part to the fact that they service their own mortgages so your loan won't be sold around in investment packages constantly with you not knowing who owns the note to your home from year to year. They have been consistent with my escrow account to where adjustments were not needed as well. My main reason for this review though is that we just closed on buying a new home and used Colonial again. Things were getting shaky as to whether we were going to close on our home on time and we felt like our home deal might fall through if our closing got delayed. I contacted the company vice president John Farrell and things started flying faster than could ever have been expected by my wife and I. After a few whirlwind days we ended up closing on time and are very excited to be moving into our dream home. I don't think that if we were doing business with one of the "Too Big to Fail" banks that we could have received this kind of assistance and we would definitely recommend going with Colonial for anyone's mortgage needs.

I cannot say enough good things about Pat Hartis - my loan officer at Colonial Mortgage. Although…read moreI live in Austin, I called the main # and was lucky enough to be connected to Pat. I had been in process of refinancing my house with another lender, but it wasn't working out as expected and taking too long, so I cancelled that loan. I was a Colonial customer - had my current mortgage with them, but my earlier experience with the loan officer assigned to me in an Austin office left a lot to be desired. I'm glad I took a chance and called the main # in Fort Worth. Pat took all the info over the phone, locked in my rate that day, had the papers sent to my home that week. She set up the closing at the nearest Colonial location to my office, where Susan Mills (the title agent) did a great job of completing all the paperwork with me over my lunch hour. The entire process, from the first phone call to the closing, took 24 days. Everything went so smoothly, and I attribute that to Pat's expertise and knowledge. I have been through several home mortgages and refinances with other properties in the past, and this was the absolute best experience I have had to date. No matter where you live in Texas, if you need a loan officer, I would recommend giving Pat a call - you can find her phone # on the Colonial Mortgage website. All loan officers are not "created equal" - Pat is exceptional!!!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

Great communication throughout the process. The Raskin Team made the transaction simple and easy…read more Fast and competitive rates and fees. Thank you Raskin Team.

American Financial is very responsive and professional from the beginning to the end of the…read moreprocess! Highly recommend!

I just wanted to take a second to brag on our fabulous Lender George Raymondo. Without his…read morepersistence, knowledge, faith, guidance, and patience with our terrible realtor we would have never made it through. George made the impossible happen and 2 years later we are living in our dream home raising a family and all thanks to this amazing man. George we are forever thankful for you and appreciate you more than you will ever know! God bless you! Danielle & Justin F.

We went in to do a wire transfer to one of our suppliers out of county and they were more than…read morehelpful. It wasn't a fast process, not sure why, we did sit for 45 minutes as it appeared the lady was doing our paperwork as well as close of day paperwork. I'd expected this process to be maybe 20 minutes, not almost an hour. Location is easy to access, fairly new, it's by NAS Fort Worth, lots of military around there. The service we received was decent, but slowed. The cost of the transfer was $5 more than our other banks, but they were the only ones that could do it after 4 pm. We got it done, took a while, but it was completed and we left happy we didn't have to travel around with so much cash in our bag.

Decent location and friendly staff. One complaint, and the…read morereason for 4 stars:: I had to bring in some mortgage paperwork--we were there when they opened at 0900--but what their hours don't tell you is that mortgage officers don't get there until at least 0930. Because, well... bankers. Why should they have to accommodate people with jobs?

Love this branch. Never have any issues with all of my requests and needs. Current service is…read moreexcellent.

From the owner: Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy…read moregreat rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 380+ branches worldwide. Our Members Are the Mission®. Insured by NCUA.

The nicest branch ever by miles! I don't normally handle my businesses in branches. But if in need…read moreof it I usually go to downtown. And unfortunately they are not the most caring of friendly in my opinion. So today had to handle a very important situation. I decided to try this branch and see if there was any difference in the bank's customer service. And absolutely yes! Not one but three ppl approached me to help me resolve my problem. I don't really like banks. But I can see myself visiting this one with some frequency. Thanks y'all!

I was referred to Shane by a friend bc I was in a pickle with my current mortgage broker who had…read morebeen jerking me around for months, delaying our close date month after month. I presented my situation to Shane on a Monday at 9PM, and he had me CLOSED in 13 business days!! He clearly knew what he was doing, and was able to work fast w his underwriters to get the job done! I would recommend him to anyone. He was very fast replying to texts and emails, and so was his support staff. Bravo

Shane and his team did a phenomenal job! His expertise in the field of mortgages is second to none…read more He met every deadline as promised and stayed in constant communication throughout the process. We couldn't have asked for a better experience. Thank you Shane!

Cristina Calk gave us very personalized service, and returned my (many) phone calls promptly and…read morepatiently. Our loan was processed, approved, and closed in an incredibly short time. We highly recommend this company, especially Ms. Calk.

From the owner: Hi, I’m Cristina Calk, also known as Mortgage Mama. With over 22 years of experience in residential…read morelending, I help families across the U.S. buy, refinance, and build their dream homes. As part of First United Mortgage Group – Team Calk, I specialize in guiding clients through every step of the loan process with clear communication and personalized care. Whether you’re a first-time buyer, moving up, or building new, my goal is to make your mortgage experience smooth, informed, and stress-free. I’m known for combining expertise with genuine heart—celebrating client milestones and providing ongoing support long after closing.

David helped us find the exact property we needed. It is a great location and the perfect size, and…read moreended up being a good amount under our budget! He was responsive and effective in getting us what we needed, would highly recommend.

From the owner: As a real estate agent, I specialize in guiding first-time homebuyers through the process of…read morepurchasing their dream homes. From identifying the right properties to negotiating the best deals, I provide personalized support and expert advice to help my clients achieve their homeownership goals.