We had a very bad experience with Affordable Appliance. We called them out to fix a loud squeaking…read morenoise during the wash cycle on our Hotpoint washing machine. The technician came out and charged us $151 for the repair. Right after he left, the washer was still squeaking, so we called him immediately. He told us to let it run and said he would call us when he got home to check if the problem stopped. He never called. During the very next load, the washer actually became much worse. It started grinding and making a loud knocking noise during the spin cycle, which it had never done before. It also sprayed oil all over a load of clothes, ruining them. We called him the next day and left a message. No return call. My husband called again the following day. Still no response. Our washer is now in worse condition than it was before he worked on it, and we are out $151 with no follow-up or accountability. Very disappointed with the service and lack of communication.

Came out and fixed our fridge and works great now. He even oiled up our house sliding door that was…read morehard to work. Quick, professional, friendly service. Hire him.

This place is the only store I and most people I know will purchase appliances. So kind, helpful…read moreand informative. Deals are usually just as good as the big stores but with very knowledgeable customer service!! Delivery and setup was courteous and on time. - now a very loyal customer!

I contacted Miller Maytag the first week of July 2024, for service on my Whirlpool dryer. It is…read morenow the middle of August, and my dryer still isn't fixed. I had a technician come out several times about the same issue. I even requested a different technician, and the dryer still isn't fixed. I'm told Scott is the new owner; I asked for him to give me a call and he has failed to contact me in regard to this issue. Before you waste your time with Miller Maytag Appliances go somewhere else. I dealt with this store in the past it had great results, however, it appears that there's new management and they are very incompetent. I've contacted a different service company to get my dryer fixed finally.

Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

Tim is absolutely amazing - fast, friendly service with very reasonable pricing. He saved us again…read morewhen our water valve stuck on our washer and it flooded down through the floor. He came promptly and even had the replacement parts in his van. The Thumb is very fortunate to have this excellent person to repair appliances. He is the first one to call! Phil and Diane Merriman Port Sanilac, MI

Had a frosting up problem. Called some other appliance repairs places but Thumb responded and…read morearrived exactly when he promised. He worked steady. A freezer gasket needed replacement. He ordered one and when it arrived he came and installed it. I will use him again if needed. His charges where less than others had estimated. We had no problems with him.

Amazing appliance repair company!…read more They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better?

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

Best service availbe in Lapeer County. Great pricing service repairs that have lasted for me.will…read moreuse them again!

From the owner: Ed's Reliable Appliance Repair LLC provides repair services of laundry appliances, kitchen…read moreappliances, refrigeration appliances in the North Branch, MI area and surrounding areas.

Had to use Beecroft as appliance is under warranty. Was told that the appliance needed a pump and a…read moremotherboard. Repairman showed up weeks later with both but only installed the pump and kept the motherboard to sell. Talked to quite a few around town and they said that they're not surprised, they do shoddy work. Months later it's broken again but husband is going to do it properly this time. Would not recommend as they're crooked and don't know what they're doing.

Tried to do repairs that were not necessary and waited weeks for parts not required. Terrible…read moreservice and an unfriendly receptionist. Friend finally fixed fridge with a new plug. Not a company I would trust or care to use again.