I have been taking our family vehicles to this business for the last 2 or 3 years. They have always done an adequate job of chaning the oil, which is the business they are in. I don't price shop very much but I'm certain I could probably find somewhere cheaper, but I'm paying for convenience more than anything, they're not far from my house, so they are a no-brain choice.
Having said that, I will never take my vehicle to them again. Every time I've patronized their business they present me with the little credit card terminal to pay for the service and it is on a screen asking how much of a tip I want to leave. The choices are 15%, 20%, 25%, Custom and none. I resent the pressure to give a tip for a service like this. (BTW, you don't get the pressure if you say you're going to pay cash.) It's not like I'm tipping a waitress at Cracker Barrel who works primarily for tips. I'm expected to leave a tip for a business who provided adequate service for their primary function? Never again. read more