I picked out granite for my kitchen. I wanted to keep my expenses down and so I chose a remnant…read morepiece. They were patient to walk with me in the heat to show me my options. And I chose a lovely piece that fit my price range. They came out twice to my home. Once to measure the area to place the granite and later to place it once it was cut. They were professional and accurate and timely. Basically for about $1900, which included the granite and installation I have a beautiful kitchen.

I had the same experience as the previous writer. Went to the kennebunk Blue Rock store for…read morebathroom tile. Both men working there were extremely rude but sadly I opted to buy supplies there anyway. They estimated the amount of tile I would need. Ended up having over $300 in extra tile in unopened boxes. They refused to give me a refund. I even offered to just get a credit as I had several more tile projects. They refused, so I told them I would take my business elsewhere. The response was a nasty "that's okay, we don't need your business". Joke's on you Blue Rock, I guess you did need my business after all.

Working with Austin and his team was great. We had them redo our entire first floor to bring it up…read moreto date. They removed our tile, slate, and wood from the floor, then they laid more updated tile, slate, and wood back down. They were very thorough, responsible, punctual, responsive, and just plain wonderful to work with! We always knew where we were in the queue (yes, there is a queue), and we wish more people and companies were as customer-centric as AC Tileworks. They continually asked if we were happy and if we wanted to change anything - mid-stream! The work was top-notch and incredible. The end result was better than we imagined! Pictures attached. They took no shortcuts - they did it right even on the smallest things. We loved how they cleaned up after themselves after each day so we did not have a mess in the evening and morning to contend with. They were upfront with the quote and stuck to it 100%. The only thing we would change if we could do this all over again with all the knowledge we now have...we would have called AC Tileworks sooner.

From the owner: At AC Tileworks, we specialize in custom tile showers and bathroom remodels. We take tremendous…read morepride in our work and strive to leave our customers happy.

I was sold a luxury vinyl floor from Devoe with a lifetime guarantee. In about a year some of the…read moretiles started peeling in 1/2" strips. I've gone back to Devoe to resolve this problem "4 times now" and they have done nothing. I have brought them strips of my floor and pictures. Each time I've been told that it will cost me $ to get the floor assessed to see if it is actually faulty so I shouldn't bother. I'm confident that a few tiles were defective and reassured them that I have no problem with the assessment fee and yet I here nothing back from them. At this point it is clear that they are not going to honor the lifetime guarantee. this is not the kind of place to do business with. Other than the few faulty tiles, it would be a great floor. I'm very disappointed in the false promises and neglect of the lifetime guarantee

Pulled up a little before closing time to get a can of paint. Could see the guy run to the back…read more Didn't get my paint to finish the job tonight...

I want to thank the staff and installers at Distinctive Tile and Design for their professional…read moreservice! We recently finished building a house in Kennebunk and from choosing the Tile to the install, we had nothing but positive experiences. They were helpful in the design process and the installers were fast and did an excellent job. We are very happy!

My husband and I wanted to complete our kitchen with a back splash that included an elegant design…read morebehind the stove top and change one fireplace surround. While driving through Kennebunk, ME, I noticed a new shop - Distinctive Tile and Stoneworks ( a sister location of Distinctive Tile and Design of Portland, etc.). We visited a few days later, looked through the showroom and found just what we were looking for. We asked how long it would take to schedule and complete the installation; we were told that they expected to be able to call us for scheduling in about 3 weeks. Their estimator came to our home to measure later that day/the next. I asked him if they would be certain to seal the back splash - especially in back of the stovetop; I was ASSURED that they would seal the tile - in fact, they would seal it twice, not just once! It was estimated to be a two-day job; one day for the installation of both kitchen back splash and fireplace surround, another to grout. We paid 50% as a down payment. After 5 weeks, we called to get a status; "Oh, I was just about to call you..." It took another week or two before we had a solid commitment from their installer. The installation took 5 days. We are happy with the tile installation, even if we did have to do quite a bit of grout clean up. The only thing left to do was seal the tile after the grout dried completely. The installer said that he would call the following week and that it would be a very quick process. We NEVER heard from him. A couple months later, Distinctive sent the final invoice. My husband called and explained that the installer never sealed the back splash; "Oh yes, it's included and I will call the installer and ask him to be in touch immediately to complete the job". NOTHING - we never heard from him or them. After waiting another 6 weeks, we decided to finish the job ourselves. We don't have time to chase Distinctive. Because we are new to Kennebunk (less than 1 year), we didn't have any experience with this type of company in the area. We should have looked at others and searched Yelp and other sites for reviews. We would encourage anyone who asks to look at alternatives before using Distinctive. I'm sending our final payment today with a copy of this review. Update 18-July-2017: The person who we worked with at Distinctive left the company. The new manager and the estimator (both, each individually) sent emails to apologize. We also received a local restaurant gift certificate ($100) to compensate for the issues.

excellent service, fair and honest! will definitely work with Milotte again! was very fair in…read moreexplaining that the work I need was best done by another contractor in another type of material when he could have been self-serving if he had wanted to

I would highly recommend Ian. He is a meticulous & skilled tiler. You can't go wrong!…read more Denise

Chris tackled a complex job and got it done well. He was great to work with. I'll definitely hire…read morehim again.

Chris did a list of tasks (fix broken door, clean gutters, etc.) He showed up when he said he…read morewould and followed through with all tasks. Highly recommend.

Advertised a luxury apartments, although electric heat thermostats seem to be original from '60s…read moreand do not properly work. My electric bill went from $200+ down to $75 after moving out of this complex - both places with electric heat. Windows & doors are also very old and not the best working conditions (big gaps let heat & cold in). Make sure to dot your i's and cross your t's upon moving out of the complex! Take lots of pictures and document walls, carpet, etc - especially if you don't feel you need to. Take action if you are shorted your security deposit upon leaving.

We lived in the apartment for 3 years. The apartments themselves seem to be a bit older but the…read morestaff was very responsive. The onsite maintenance guy Nate always took great care of us and Susan from their admin office took care of any issues we had in a timely manner. These apartments are super walkable to downtown Kennebunk. We worked hard to clean the apartment up before leaving and had no trouble getting our deposit back.

Danny will be my go-to guy for any of my handy person needs. To start, I left a voice mail while…read morehe was on vacation and he called to say he was out of town and would contact me upon return - which he did. I explained I needed 2 grab bars installed in my shower and asked if the job would be too small for him (it wasn't). He advised me on what to buy and we set an appointment for the install. He arrived exactly on time after first calling to confirm. He was polite, careful of my home, thoughtful and genuine. He told me his drill could make a dusty mess so that I could be prepared. After installing the grab bars he cleaned the area. His price was fair and, since he knew about special anchors to use behind our tiled walls, I can be sure the bars are secure. From start to finish my experience was excellent. I would recommend Danny to anyone looking for a handy person.

From the owner: We are a husband and wife owned, consistently recommended business serving Southern Maine and New…read moreHampshire. We are professional, respectful and will treat your home as if it were our own.