Stan was able to come out the next day and take care of each of the items. Great job! Highly…read morerecommend!

I hired Stan with StoneRidge Home Improvements to do a bunch of handy work around my home and it…read moreturned out to be one of the biggest mistakes I have made in awhile. After obtaining quotes from several other companies, Stan's hourly rate seemed competitive and he also had a few 5-star reviews on Yelp. After reviewing them, it seems people have hated him for simple small jobs. When I submitted the request through Yelp, I submitted pictures and provided a detailed description of what was needed: installation of door hardware on cabinets, a TV stand, and a chest of drawers, assembly and installation of a fandelier, adjustments on my dishwasher and refrigerator, and relocation of an electrical outlet. After submitting the Yelp request, Stan contacted me through Yelp and we scheduled a phone conversation where I explained everything to him. He stated what his hourly rate was. On Monday October 16, 2023 I text messaged Stan to ask how many hours he thought it would take to complete all the work and he replied with, "A few hours." On Wednesday October 18, 2023 Stan arrived at my house at approximately 10am with just a drill in his hand. He stated that he needed to go back to his truck to get more tools. I'm not quite sure why he didn't arrive with his tools ready to go, other than to milk the clock and drive up the cost. I showed Stan the kitchen and explained what needed to be done. I also had him install a knob on a dummy "drawer" by my kitchen sink. Now, on my kitchen cabinets, the owner had installed knobs, so one hole was already drilled. All Stan needed to do was measure 6" from that hole, drill, and install the pull. With the hinges, those holes were already drilled and he just needed to install a soft close hinge over the exising one. Other companies I obtained quotes from said this work would take them 1-2 hours. I work from home so I left the door unlocked for him and went upstairs to get back to work. About 90 min. later I went downstairs to check on him, thinking he'd be almost done. When I went downstairs I saw Stan was only about halfway done and several of the pulls were crooked. I also saw his tools laid out right on top of my granite, not on a towel or drop cloth. I did not see a level, template, tape measure, or blue tape displayed and it seemed he was just eye-balling things. I pointed out the crooked handles to him and he tried to say that it was because of the shadow. I ran upstairs to grab my level and showed him that several were WAY off. How do you show up to someone's house and drill permanent holes into their expensive cabinets and not measure or use a level to make sure things are straight?! I find that to be highly unprofessional! --It gets worse-- A little before 1pm, he still wasn't done (after three hours) and he said he had to leave and pick up his son and would be back in about an hour. About 75 min later he arrived back and got back to work and finished the kitchen cabinets and bathroom cabinets at around 4pm. Yep, 5 HOURS TO INSTALL PULLS AND HINGES and more than half the work was already done for him! Not to mention, he said ALL the work would take a few hours and he didn't even get to the other 7 things on the list. HE ALSO CHARGED ME FOR THE TIME IT TOOK HIM TO CORRECT HIS MISTAKES! I find this to be an extremely poor business practice and highly unprofessional. Additionally, THE KNOB ON THE DUMMY DRAWER IS NOT CENTERED because he didn't measure anything and it looks awful. Lastly, one of the kitchen cabinet doors doesn't shut and is way higher than the one next to it. Several of the kitchen cabinet doors are not level and he told me he would level everything. How do you level something when you show up without a level? He also left a huge mess for me to clean up, saw dust was everywhere and he said he'd clean up. I am EXTREMELY DISAPPOINTED and do not recommend this business at all. I attempted to work this out with Stan and he offered no reasonable resolution. I have to hire another handyman to fix his work and complete the rest of the work that he didn't get to. He purposely milked the clock as 5 hours to install cabinet pulls is a complete and total rip off. Plus he charged me to fix his mistakes, which is not right. He is not equipped for this type of work and was grossly unprepared not having basic tools like a level, a tape measure, and blue tape to mark things. His response below is full of a bunch of inaccurate info and mistruths.

Shawn and his team has been my handyman for two of my properties. I am extremely satisfied with…read morehis work performed throughout the house whether it is a faucet that needs a change to new door that needs to be installed. The cost is transparent and straight forward. Often times when you think of a handyman, you equate it to a professional quality that is less impressive versus a contractor but this can't be further from the truth with Shawn and his team. The quality of their work is extremely good and because they are busy, you might need to be patient for them to get back but I'm glad we got connected. Over the period that we worked with Shawn, he is a honest, trustworthy, and sometimes humorous guy to deal with and I can see us using Shawn and his team for additional work around the houses we own and hopefully more in the future for many years to come.

Absolutely worthless. I messaged this company the end of May to get an estimate. He was scheduling…read moreto come out June 9, I texted that day to confirm a time which then he informed me he was sick. I asked to reschedule- waited 9 days to hear back and nothing until I sent a text telling him I was going to put my experience on Yelp. Get this! He was available the SAME day to look at the project and give me an estimate. That is just Amazing! Edit- It's funny how fast he can respond to reviews but not to reschedule appointments. Now I understand the other reviews that had the same problems with no follow through.

Gavin was quick to respond to my request and could fit me in same day. He efficiently repaired…read morethe door problem and made suggestions for improvements I would recommend him and his company because they call back, they do the job right and prices are reasonable. Its a win.

Estimate to completion was easy and seamless. We were provided with different door options and…read moreoptions on adding a dog door in a different part our home. The job was done very well and the new door looks great, and best of all the job was on time. Pricing for services was very reasonable and well worth the cost, with quality materials and workmanship. We would recommend this business to others.

Called Thomas for a consultation on a small project we thought we needed a professional for, he was…read morevery responsive and walked us through an easy way for us to do it ourselves and save the money it would have cost for him to come out since we live out of the area. Super friendly, honest and knowledgeable! Will definitely be using him for any future projects!! Thanks Thomas!

The owner is a racist. He doesn't solve problems he creates problems. He walked into my house while…read moremy wife was painting and stated, "where can I get one of them." My wife is black. He followed up spewing the typcal political bs. I'm sure his sons are the same.

Bathtub Damage Repair - Great Service…read more I contacted Tadd at True Custom and right away his response was fast, helpful and what I was looking for. We had a damaged bathtub and we were worried we had to remove it in a major bathroom remodel. Instead Tadd was able to repair and refinish the bathtub and shower enclosure. We will keep his contact for future work!

FYI -- the bid just to install and replace a single door on my mobile home came in at $1,400. Let's…read moredo the math they apparently hope none of us can do: the average mobile‑home door costs under $400, and IF they charge $100 an hour TO DO THE WORK. That means they're telling me -- with a straight face -- that it takes TEN HOURS to install one door. Ten hours. For a door. So thank you, I guess, for sending a bid that basically screams, "We're not the fair‑price, get‑it-done, honest‑work kind of outfit -- we're the 'let's see what we can get away with' kind." Absolutely unbelievable.

BJ tiled my kitchen backsplash (I absolutely love it!) and also replaced a roof tile for me. He is…read moreVERY professional, and knowledgeable with a kind and friendly disposition. I will absolutely be using his expertise again in the near future. Thank you too Tammy for your patience due to my rescheduling. A GREAT team!

Great family owned business. Phenomenal from scheduling through completion. Knowledgeable,…read moreefficient, clean work. Install will last 20+ years. See pictures.

His quote was extraordinarily high for hanging six curtain rods... Double 2 other quotes. Multiple…read morebusiness identities made it confusing to know who I was dealing with. He was late for his first appointment but more than gracious enough to make up for it on a weekend. A pleasure to talk with. I just couldn't afford him.

Doug and his assistant came out to look at outdoor patio ceilings, broken stucco on patio columns,…read moreand to install a new garage light, removing the old dome light. As we looked around the house, I kept finding things and asking Doug if he could add additional projects. Without hesitation he added several other projects onto the morning. Fast, professional, high quality work! Doug was meticulous and thorough. We discussed him coming back to do more in a couple months. Will definitely be asking to return! I also loved the initial Zoom consultation! Saved time for both of us! I found my new, trusted handyman company! Thank you Doug!

I cannot say enough good things about my experience with Exact Construction and Restoration! Trevor…read moreRoberts and his mitigation team were beyond epic! After an extremely frustrating experience with another restoration company that did nothing for two weeks other than blow fans, take moisture reads while driving up my insurance claim, working with Exact Restoration was truly a night and day difference and literally a breath of fresh air! From the moment they became involved, they were ten steps ahead. Communication was clear, consistent and proactive. I was kept informed about what they were finding, what needed to happen next, and why. My questions were answered even before asking them. There were no excuses, no unnecessary delays, and no leaving me wondering what was happening with my own home! This is how restoration should be done. Trevor, in particular, has been phenomenal. He's an absolute wealth of information but just as importantly, he brings tremendous integrity, professionalism and humanity to his work. Dealing with significant water intrusion in your home is incredibly stressful, and having someone who is knowledgeable, responsive, straightforward and genuinely kind makes an enormous difference. Trevor made a very difficult situation so much easier to navigate. What also impressed me was the measured approach Exact Restoration took. They weren't looking to make the situation bigger and more expensive than it needed to be. They assessed what was actually necessary, explained their reasoning, and moved the work forward efficiently and professionally. After what I had experienced previously, that level of integrity meant everything to me. The difference between the two experiences could not have been more dramatic. What had previously become prolonged and unnecessarily complicated finally started moving once Exact Restoration stepped in. I went from constantly having to chase answers to working with a team that was already thinking several steps ahead. Their professionalism, communication, responsiveness and integrity have far exceeded my expectations. In an industry where homeowners are often calling because something has already gone terribly wrong, the people who show up afterward matter enormously. Exact Restoration understands that. I would highly, highly recommend Trevor and the Exact Restoration team to anyone dealing with water damage/restoration. They have been nothing short of exceptional, and I am incredibly grateful I was finally connected with them. I guarantee you'll be in very capable hands!!

This company was excellent to deal with. From start to finish they delivered on their promise!…read moreWould highly recommend them to anyone!