Dr. Thomsen is highly caring and always on top of the latest research. She cares for my husband and…read moremother as well as myself. We have been her patients for decades and she always take the time to listen to our issues. The office staff is awesome and always follows up when needed. She also has referred us to great specialists when needed. I don't think my husband would be alive without her care.

Great doc. Doctor Thompson always makes time to hear my issues. Always willing to talk things…read morethrough. Great proactive physician.

I am not a fan. My experience with him was so-so. However, my husband has been a patient of his for…read moreover 10 years. If you can handle a physician with a dry bedside manger he'll work fine for you. The staff in the office are really nice. But, I prefer my doctor to be a bit more personable.

I went to Dr. Ferenzi 11 years ago when I turned 51 with the recommendation of my family members…read morewho had a great experience with Dr. Ferenczi's practice for their colonoscopy. My visitation with Dr. Ferenzci was great followed up by a very smooth colonoscopy procedure. Just great! 11 years later, I drove 35 miles to get to his practice in Glendora, California and he did his super professional magic on me this morning performing my second colonoscopy. Definitely, if you need colonoscopy, Dr. Ferenzci is the best specialist for you. Keep up the great work with your super professional staff and office.

I have been a patient of Dr. Sussman's for over 16 years and I cannot recommend him enough. Due…read moreto my condition, I have seen a lot of doctors over the years and he is by far the best. His staff of Colleen and Cindy are amazing. If you need help with medications, insurance forms or general questions they are always there to help. Their outstanding customer focused attention is definitely appreciated and not normal in the medical industry. Dr. Sussman and his entire team go above and beyond to provide exceptional, patient-centered care. His commitment to patient well-being is truly inspiring, and I feel incredibly fortunate to have found such an outstanding doctor. I wholeheartedly recommend him to anyone in need of a compassionate and skilled physician.

Dr. Sussman and Cindy are the best! I am fortunate to have found such a caring doctor and staff. My…read morehighest possible recommendation.

I absolutely love the staff at Dr. Kassar. They're always friendly and helpful. All of my medical…read moreneeds have been met . A very clean office and a warm environment. They respond timely and treat us as we are family. Dr. Kassar has developed a team that is focused on care. I'm very happy with him and thank him for all the services he provides me. Thanks a million! Love, Cynthia

Finally a Dr. that I can relate to. He truly cares about his patients. Highly recommended.read more

Type of care: Dr. Burrow is a down to earth professional that utilizes modern methods alone with…read morepersonalized support to achieve your health goals. He makes sure you understand what is happening and takes time to explain your condition. Care Quality: As a general physician, Dr. Burrows is an expert in identifying issues that pertain to the individual and when the issue becomes a specialized issue he has a stable of specialist that can address those issues. Office Experience: The office staff is a crew of personable individuals that like where they work and understand Dr. Burrows philosophy of patient care. They all have great personalities that fit their roles in the doctor's overall patient care plan. My wife and I have been Dr. Burrows patient for over 20 years. He has been instrumental in walking us through our health issues and being there when we needed him most. The only issue I have with Dr. Burrows is that his jokes are sometimes funnier than mine.

My mother likes Mr. Burrows, he is a very good family doctor. Excellent customer service and a…read morereally nice doctor

Fantastic level of care here. I always leave feeling the staff really took their time with me,…read morewhereas other larger facilities are in such a rush to see the next patient. From the front office staff to the doctors I have seen over the years, every experience has been a pleasant one. Highly recommend!

I had the privilege of working alongside Dr. Jurdi during my rotation at Advocate Family Medicine…read moreClinic, and I truly cannot say enough good things about him. As a third-year resident at San Dimas Community Hospital, Dr. Jurdi embodies everything you would hope for in a physician and mentor. He is incredibly warm, approachable, knowledgeable, and genuinely invested in the people around him. He created an environment where questions were welcomed and learning was encouraged. He never made me feel judged for not knowing something; instead, he challenged me to think critically, dig deeper, and become more confident in my clinical reasoning. What stood out most was how much he cared about his patients. Every interaction reflected his compassion, patience, and commitment to providing the best possible care. He took the time to listen, build trust, and make patients feel comfortable and heard. It's easy to see why his patients think so highly of him. As a mentor, Dr. Jurdi consistently pushed me outside of my comfort zone in the best way possible. He encouraged me to take initiative, expand my knowledge, and develop skills that will benefit me throughout my medical career. His teaching style is supportive, engaging, and inspiring, and he has had a lasting impact on my growth and training as a future physician. I would also like to recognize the entire team at Advocate Family Medicine Clinic. The clinic has an incredibly welcoming atmosphere, and every staff member and physician I interacted with was professional, kind, and dedicated to patient care. It is clear that the culture of teamwork and excellence extends throughout the entire practice. Thank you,Dr. Jurdi and the Advocate Family Medicine team, for such a positive and memorable experience. Any patient would be fortunate to have Dr. Jurdi as their physician, and any medical student would be lucky to learn from him.

Overall, the staff at Pomona Valley Health Centers were kind, respectful, and professional, and I…read moreappreciate their assistance throughout the process. However, I was disappointed with the unnecessary delay in completing my physical clearance. The delay appeared to be caused by miscommunication and uncertainty regarding the responsibilities of the different departments. Although the X-ray was completed through another department within the same health center, the results were not initially made available to the doctor. I was also informed by the imaging department that the results would be sent to the doctor and would be available through the patient portal for the appropriate staff to access. Despite this, I had to make several phone calls and make multiple trips back and forth to the health center to ensure that the X-ray results had been received and that my clearance could move forward. This was very time-consuming, stressful, and disappointing, especially since the information was already available within the same health system. I believe clearer communication and coordination between departments could have prevented this delay and made the process much smoother for the patient. Other than this issue, I have always had a positive impression of Pomona Valley Health Centers, and it would continue to be my choice for healthcare services. I appreciate the kindness and respect shown by the staff and hope that this feedback can help improve coordination and communication for future patients.

When I went to the urgent Care, I had a horrendous lung infection. The reviews online had made it…read moresound like they had a licensed general practitioner on staff. The receptionist at the front desk was pleasant enough, but what happened in the doctors office was unbelievably bad. I never saw a physician instead I saw a unsupervised physicians assistant there was not a doctor in the facility. The medical assistant for the PA came in and began an initial intake she was nice. She had not taken my blood pressure yet. She left the room to get a different blood pressure cuff. She reentered the room with the PA. The mail PA asked me why I was there. I explained to him that I had had a lung infection going on two weeks and that it was not getting any better and that I needed something to calm down the cough., I wanted to be tested for RSV and Covid and I probably needed to have an order for a chest x-ray over at Pomona Valley Hospital. What happened next was shocking the PA told me well. We need to send you to the emergency room right away your blood pressure is 110/170! You could have a stroke or a heart attack. I looked at the nursing assistant and said well Dr. that's impossible for two reasons first I am on blood pressure medication that has kept my blood pressure very stable for over 10 years and I doubt that my blood pressure is that high. Secondly your assistant hasn't even taken my blood pressure yet. Instead of the PA apologizing and taking my blood pressure the individual double down and said well we're not going to be able to treat you at this facility. You need to go to the emergency room. When I asked why considering that the PA had not done a physical exam yet he told me that they did not have the ability to treat me at their facility. I asked to speak to the physician in charge and I was told that they did not have a physician on staff at that urgent care. I said well can you reach One via telehealth And I was told no. I asked could you please give me a prescription for a cough suppression medication or an expectorant and I was told no I began to get a little irritated, and I said at the very least you could do a physical examination order the chest x-ray a and labs so that I don't have to spend five hours at the emergency room wasting an emergency room physicians time. The PA turned around, began walking out the door and said you're going to have to go to the emergency room. I received no care at this urgent care and yet they charged my insurance company for a urgent care visit. I have actually called my insurance company and informed them of the experience and encourage them not to pay the bill. This is actually a first for me, but in the last two years I have become less and less impressed by the Pomona Valley Hospital care system and their urgent cares. It feels to me like their physicians and their PAs need more training. The PAs need supervision and guidance from a more experienced, licensed medical professional based on this experience, I would never go back to La Verne Pvhc Urgent Care. I actually went to another urgent care that is not part of the pvhc system the next day and received high-end quality urgent care from a pa under the direct supervision of a doctor. What I would expect from a Urgent doctors appointment. It turned out that I had RSV , I was immediately given cough medicine and supportive care, advice and I was treated and made a full recovery. It is unfortunate that I had to go to two urgent care to get the actual care that I needed so I really hope that my insurance company does not pay them for this visit because they did nothing to deserve a financial reward. The only reason that I am giving them two stars is because the receptionist at the front desk was very nice.

I am absolutely blown away at the decline of service at this doctor's office!!! Not only have they…read morerescheduled my appointment several times they will call you 10 minutes before your scheduled appointment you made 2 months before to cancel or reschedule for another two months out!! Decide to keep my appointment and see another doctor to only sit in the room for 35 minutes and the doctor isn't even in the office!! Front office is incompetent and can't even mail out an order without having to call them a number of times to get it in the mail! And this entire time the order can be filed electronically! SMH!! Front office lacks empathy and compassion. When I expressed my concerns all I got was an eye roll and "I am sorry"...really? This is MY HEALTH!! Do NOT ...I repeat do NOT come here! Saddens me to think I had such a high perspective of this office to only watch it decline in the past year.

Have to agree staff dropped ball on several items including submitting paper work for…read more After talking to the office personal 2-3 times in as many weeks they continue to be rude and unprofessional in every sense of the word laughing and joking about the people that come in here and are suffering. Do they care no do they show any kind of empathy no More worried about who's dating who and unrelated office gossip than doing their jobs