I've been here twice. I looked at google reviews and pictures and was very impressed, as I was looking for a better nail salon than my previous place. The first time I went Kim did my manicure and pedicure and it was great! She did a really great job. I thought, this is my new place to go! Came back for my second time yesterday and left beyond disappointed. Kim has an older man working with her. She asked when I came in if the guy could do my feet then she does my hands. I said sure. He seemed to do okay on my feet, although closer inspection they are not great. Then she passed him off to my hands. He went too far down with the drill which burned and I kept pulling my hand away and told him it hurts. When painting, you could see through the polish..they were unevenly filed, the cuticles were a mess. I went to Kim and showed her I wasn't happy with them and she proceeded to tell me IT WAS MY FAULT! I couldn't believe it. It was my fault because i said he could do my nails..Excuse me..how was I to know he was completely incapable?? She then apologized and "fixed"my hands as best she could and while fixing them told me that she knows he can't do nails, but he complains why doesn't she ever give him clients..B*@&$!!! WHY DO YOU EMPLOY A PERSON THAT YOU KNOW CANNOT DO NAILS AND ALLOW HIM TO DO SO???? And remind me again, but how is this my fault??? After telling me it was my fault , I will never go back there again. Sorry Kim , but you lost a customer and thats YOUR FAULT. read more