In Spring 2025, system stopped working. Shumate tech informed me that the 6 y/o heating coil that…read moreTHEY installed was leaking coolant. There was none left. Put in 5 pounds of coolant, charged me $900. Two days later, that coolant had leaked out, too. (What did the tech THINK would happen?!) Needed to order materials to replace heating coil, should arrive early next week, then the week after, then the week after that. Meanwhile, I have no HVAC at all. Called another company, and was up and running in 2 days. Avoid. Avoid. AVOID.

My air conditioner was set to cool at 73 degrees. Noticing my home seemed a bit warm and muggy, I…read morechecked my thermostat: 74 degrees and 49% humidity. Uh oh! Something's amiss, and I got that sinking feeling, fearful that my AC was also sinking. Time to call Shumate and find out. I was referred to the nicest young man who patiently took me through the troubleshooting step by step, including, "Is your Humidifier turned on?" So sure I was that it was not, I said, "No, but please hold while I make sure." Oops! "Sir, it was ON." I corrected it, and immediately noticed the comfort level was already changing. I thanked him. My point in sharing my story is that a lesser person or a lesser company might have said, "Ma'am, sounds like you need a new compressor," or something similarly catastrophic. This employee was honest, and his integrity reflected well not only on him but also on SHUMATE. I forgot to ask for his name, but please check your records -- it was close to 5:00 PM today, June 27. And please tell Ms. Shumate for me that I am grateful to him and Shumate for having principles valuing honesty. Your loyal customer, Margaret E. Roney ("Peggy") PS: Please give my regards to Mr. Jim Bridges, another fine employee.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

I used them because they were on Trust Dale. They are the biggest crooks, i had a technician come…read moreout in March for my annual checkup and all he wanted to do was sell me stuff and tell me my system was about to break. I contracted Trust Dale and they were a waste of time. Don't use them again. I watched several YouTube videos what a technician should do on an annual inspection, they did noting just tried to sell me things.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

I finally got a positive response. Thanks Mr Tillery I…read morefinally received a receipt for my payment. Let's hope my maintenance visit goes off as I hope with prompt and efficient service. I want to give a positive review.

On time. Perfect service. Everything upstairs and Dow was reviewed thoroughly for annual…read moreinspection. Is a bit costly. Has increased.

This company installed new HVAC system (A/C and Heating) in my duplex in 2020. I am very impressed…read morewith the professionalism and character of the HVAC Certified personnel, the owner and office staff. I have contracted with them to do bi-yearly system checks (Spring and Fall) and am very satisfied with the employees, their communication skills and demeanor. 100% recommend!

Weldon just replaced our entire heating and air conditioning system. The three men who did the work…read morewere reliable, punctual, knowledgeable, and couldn't have been any nicer. They explained what they were doing and were more than happy to answer all questions. The job was organized and efficient. They put down mats to protect the floors and stairs and when they were finished, the clean-up was as good as their work. We have used this company for years and I can't imagine going anywhere else. I highly recommend this company.

I've been using Weldon for over 10 years and highly recommend this company. They are timely and…read moreknowledgeable about working on older systems like mine.

These my home air-conditioning system. Did a great job. Clean, polite, efficient all really good…read moreguys. Highly .

Roy is a great communicator. We were able to get a fair price and he had the part I stock and…read moreready to go.

Always prompt and considerate service, and 100% technically qualified! We wouldn't trust anyone…read moreelse for a new system, or troubleshooting an existing system.

Super-helpful! Dan doesn't service my area but was VERY helpful giving me 3 recommendations. I'd…read moretrust this guy! :)

They have been fantastic. They immediately contact me if i have a problem. They fix the problem and…read morethey are on their way The Best

Josh M came out to check our air conditioning units. Josh was very personable, knowledgeable and…read moreefficient. Explained what he was doing and why. It was a very positive experience

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

WOW what can I say about Vu and his team show up on time get the job done not on the phone and the…read moreowner does some of the work not like others that take all day for a 3 hour job and charge for this time. And there was a problem with the first install and Vu made that right at ZERO cost. SO you can pay the big companies more and get less if you want but I would call these guys they do it right ?