This place really changed my life by helping me with my phobia with the dentist. I never thought I…read morewould ever be in this space but here I am. It just took 40 years and I am never leaving this place! So, don't walk but run here! I am glad I get grandfathered in as a patient because I truly believe with only 2 doctors, they'll reach max capacity with this type of care! I am one of those people that won't go to the dentist unless I'm critically in pain. I had a child naturally (not on purpose), so I have a high tolerance to pain. I am embarassed to admit this but before coming here, I haven't gone to a dentist in over 5 years (maybe even more); I was just too scared. Both my kids are also patients here which is super convenient and they love it here too! I trust any recommendations that the 2 docs gives me, for me and my kids. This isn't just a dentist office, they will become your family if you allow them to, and I hope you do! Grace, kindness, authenticity, and compassion are all hard to come by these days and I have received that all here; which I am shocked about! It's a dentist office! But I am not asking questions, I am just embracing it, and taking it all in. Being a single mom, I am barely making it paycheck to paycheck these days but this dentist office has worked with me, where I can afford to take care of my family. Big shout out to Dr. Gens! He's my hero! Both doctors do this, not for the money but they do this because they love, and truly care for their patients, and I've never experienced anything like it. Again. Dr. Gens, you are my hero! Both doctors do not recommend anything that isn't needed and will give you the same advice they would give to their loved ones. I do not give out compliments freely and I DEFINITELY have never given 2 reviews to anyone before. And I just want to be clear, I do not work here, and do not get anything out of giving this review. I am not a relative, I am just a very very happy patient that was TERRIFIED of the dentist for 40 years. But also, I wished I saw a review like this so I could've went to the dentist sooner. I hope this review helps someone out there to feel safe that there is a dentist office for us. Oh, and Bay Hills fam... I didn't realize this but my first review was written almost EXACTLY a year ago! Happy anniversary! See you soon! Ps - they have the best hygienist and front desk people too! AHHHH, I just love it here so much!

Been going here for many years. Great service, friendly staff, clean lobby. A++++++ highly…read morerecommend.:)

Love this dentist office. The hygienists are fantastic and highly skilled and will work with you…read moreto make sure your insurance will cover the maximum amount. I hadn't been to the dentist in...well lets just say a long time. They made you feel welcome and took the time and care to conduct a deep cleaning that was among the best I've ever had. They offered local anesthesia to deal with the pain but my hygienist was so skilled that there was very little. Their appointments can back up but they will slot you in for cancellations if you're already a patient. They're also occasionally available for short notice appointments such as when I chipped a tooth. Not only did they slot me in to have it looked at but Dr Bauer personally filed it smooth for no charge.

From the owner: General Dentistry Orthodontics, Cosmetic Dentistry, Implant Restoration and Soft Tissue Managementread more

Saw Dr. Yap on my first visit to the practice. She was very attentive and thorough in assessing my…read moredental issue. Honestly, I've never met a nicer dentist, and I've been to a lot of dentists in my 70 years. We went over my X-rays and came up with a good plan. She and everyone I met there were very kind and helpful. Being relatively new to the area I've had a hard time finding a dentist but I'll look no further. Will definitely stay put with this dental practice.

From the owner: I have created a small intimate office where the staff and I really try to spend time and get to…read moreknow our patients. We spend time listening to our patients. Our new patient experience is important because we want to address all their dental needs. And it’s more than just teeth. It’s important to look at their TMJ, bone levels, soft tissues, occlusion, etc. “Our goal is to help people keep their teeth for a lifetime and provide conservative lasting treatment.”

This dentist does not accept responsibility for his mistakes. He doesn't listen to your complaints…read more He always says it was the dentist who did the implants.

From the owner: Our goal is to provide you and your family with quality dental care in a safe, relaxed environment…read more We strive to enhance and improve your total oral health and well-being. We provide preventative services for a lifetime of good oral health to you and your family along with restoration services, cosmetic dentistry & periodontal services. If you are experiencing a dental emergency, we will arrange an appointment for you the same day. Dr. Kline and Dr. Veltman can be reached 24 hours a day for emergency care at 410-757-3008.

I called yesterday to get an appointment for my son and daughter. The man who picked up was able…read moreto get my daughter in THAT DAY! My son goes today. How amazing is that? Not only did they get them in quickly but the communication that John provided to me was above and beyond the call of duty. He was professional, polite and clear about how much we would owe and walked me through paperwork. I definitely gave him a lot of work that day but he did it with a great attitude and a smile on his face. My daughter loved that she got a welcome gift and excellent service. Her nerves were settled by the time the Dr. came by. Kara - our hygienist was great at providing us with information, answering questions and providing excellent clinical service. I'm so happy that they are now party of the Lake Shore Family Dental Family!

Overall staff was fantastic to deal with except for the billing. I got a quote for services. Then…read morethe day of the appointment the cost doubled, then they contacted me weeks later asking for more money after the services had already been completed. That would be like getting an oil change and the shop contacting you after words to pay more for a service that was already paid for and completed.

I switched to a new dentist based on Yelp reviews and chose to come here…read more This place is awesome. The staff is attentive and friendly, kind, patient, accommodating. Scheduling was a breeze. Check in and check out went smoothly. Dentist: Dr. Polizois is fantastic and if you say be gentle, he actually listens! His bedside manner is excellent. His Assistant Janet was great. She explained everything and delivered service with a smile. Most of the staff has been there for years. That says a lot. All of them do a great job. The space is very tidy. They follow COVID19 restrictions. Solid five stars. So glad to be treated with dignity and respect. Happy employees mean happy patients.

I can not say enough good things about this dental practice. From the initial communication-…read moreregarding a potential emergency through the end of the procedure I was thoroughly impressed. They handled my concern with compassion, patience and professionalism and continued to focus on fixing the problem. It has been ages since I've had an actual dentist that I trusted enough for routine and preventative care. But Karrie and Dr Polizois made me comfortable and took great care evaluating my situation and presenting the options. Remarkable really considering my anxiety and reluctance with any dentist/dental practice. They are warm and capable, accommodating and kind. HIGHLY RECOMMEND!

Dr Ritter is a very caring dentist. Listen to his patients…read moreand recommends what is the best treatment for each person.

Love, love Dr Ritter!!! Great practice and really the best around! We have been going to him for 10…read moreyears now

8yrs ago I saw the younger Dr, He told me I had a mouth full of cavities that needed immediate…read moreattention and that within 6mo I would have serious problems. I had a lot of questions about what I was seeing in the X-rays and the answers weren't satisfactory; he was pushy and against my better judgement I let him drill the one (I had never previously had a cavity). This caused a lot of anxiety and hadn't been to the back to the dentist since until today. As for the 5-6 others, it has been 8yrs, I finally just went back. I have only 1 small cavity now that just started to form. Get a copy of your X rays and get a second opinion. There are online services that do that now. The filling he did was fine, just understand the doc is probably going to drill unnecessarily

I'm sure this dentist is great, but I wasn't able to see them…read more Skip if you have MetLife. This dentist is listed as in-network, and the receptionist confirmed this when I made my appointment over 3 months ago. But I showed up today and was told "Sorry!" Massive waste of time.

Professional customer service; top-notch. Very welcoming and…read moreaccommodating! Looking forward to being there with my children.

Place is clean, staff is friendly. However after continuously coming back and continuously…read morereceiving bad work I will not recommend this office. Had multiple issues with crowns and fillings falling out, or being placed improperly and causing more issues.

It is such a pleasure to write an awesome review, and this may be one of the best reviews I have…read moreever written. I had a tooth where the crown came off probably ten+ years ago and after many attempts to glue it back in place, finally it came out and was out for probably seven or so years, during which it became infected periodically, but I did not have it extracted, as I was advised many times over the years. Fast forward, my wife and I moved to the Annapolis area a few years ago and we had to find all new doctors. Dr. Miele was recommended to my wife to do a complex procedure that should have been quite painful, but my wife told me that Dr. Miele performed magic, as her procedure was painless and perfect. Dr. Miele sets the bar to the top as an incredibly warm, compassionate and extremely professional doctor. I think the warm and compassionate traits are somewhat rare in the medical field, my wife and I are truly lucky to have found Dr. Miele. Now, to my procedure, magic! Yep, that's about all I can say. It was the second to the back, top tooth, close to my sinus and tricky to extract without any complications. Dr. Miele, again, demonstrated warmth and compassion, while being a top doctor in her field. These are a lot of words to say that my wife and I recommend Dr. Miele, if we could give 15 out of 10 starts we would. Now, all this being said, the office staff mimics Dr. Miele, they are easily one of the best teams we have ever met. We would also give the entire office 15 out of 10 stars.

My initial impression of this practice was very high. I really like Dr Di Umoh's caring manner. I…read morehad gum surgery twice. The first was osseous surgery, which went well. My only issue was the heavy meds they prescribe as a matter of course. Another friend mentioned that too. I did not need the oxy pills and I never intended to take them, which I did not. The second time, I had gum grafting done. Again, during the surgery, Dr Di was very caring and professional. My follow up appointment was about six weeks later, and I still was having lots of discomfort and had another adjacent tooth that was numb. That was a very difficult appointment, not because of the doctor, but because of rough handling by the two assistants. I also have never regained normal feeling in the roof of my mouth (the donor tissue site), and it has now been over two years. I was told after the surgery it might take up to a year a year for the nerves to heal. I wish there had been more review of possible complications and negative potential outcomes before surgery. I don't recall seeing an informed consent form or discussing that with anyone on the team.