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    Kim Nails

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Kim Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

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    3 years ago

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    Kimberly H.

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    Ask the Community - Kim Nails

    Lush Nail Bar - West Cobb

    Lush Nail Bar - West Cobb

    2.0
    (6 reviews)
    6.3 mi

    Title: Extremely Disappointed - Poor Service and No Accountability…read more I've been a loyal customer at Lush Nail since they opened, and I never thought I'd have to write a review like this. During my most recent visit, the technician did a very poor job and cut me so bad. I spoke with Van, who asked me to come back. I explained that I couldn't spend another several hours there and that my injured nail needed time to heal. When I returned at a later day, the manager said he was aware of what happened and promised to "take care of the price" for my nails and offer a discount for the inconvenience. However, when it came time to pay, they still charged me in full for the nail service, which was not part of our agreement. When I tried to explain, I was told he misunderstood, even though he also admitted I was right and even mentioned that the technician who did my nails previously was being let go. He said he would talk to the other managers about refunding the $48 and call me back. $48!!!! It's now been two weeks, and I've heard absolutely nothing. Not a single follow-up, no apology, and certainly no refund or an offer to come back and make it right. This is the second time this salon has not stood by its word, and flat out lied. That's unacceptable. As someone who has supported Van and her business for years, I am truly disappointed. The way this situation was handled shows a complete lack of care for loyal customers and no accountability for poor or unsafe service. My nails were a mess and I'm out both money and trust. I truly hope they do better in the future, but as of now, I cannot and will not recommend this salon.

    I ordered my mani/pedi services online for an appt, SNS and base treatment pedi since I have all my…read morenails regularly done, I was leaving town and a nail broke. My first time trying this location, they were open on a Sunday . Not even 2 weeks in and.... see the pics. The one lady badgered me about having callous cream applied for my feet, so I agreed- another $5. Then the lady doing my fingernails asked if I wanted a manicure- I thought that's what I WAS having done. Apparently having SNS doesn't include a manicure as part of the ready $50 charge, so another $10 on top of that. My fingers feel like birds beaks they're soooo thick! My toes are already chipping...nothing was nicely finished at all and over priced. Closer to Marietta Square I'll go back to where I regularly go!

    Photos
    My nails are think and bumpy!
    My nails are think and bumpy!
    Polish chipping after 5 days.
    Polish chipping after 5 days.
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    Kim Nails - nailtechnicians - Updated June 2026

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