1. Kim Iron Works

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Fullerton, CA

Kim Iron Works

3.8 (69 reviews)
Open • 8:00 am - 5:00 pm
Updated 1 month ago

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12 hours

Response rate

90%

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Reviews With Photos

I love my new fence.

Best customer service ever. And a solid fence. If you're looking for an iron fence, this is your company.!!!

Our beautiful new gate!
Laura P.

We absolutely love our new gate and it's built really solid. We opted to buy our own Baldwin lever handle and deadbolt from Home Depot, then had the paint color of the gate matched to it. It came out beautifully! I highly recommended these guys!

Stair railing and window  dressing
Curt M.

I have used Kim's several times throughout the years. They have installed a banister up my staircase, hand rails in the bathrooms,in the shower, and up and down the front and back yard steps. Recently I had them install a gate for my front porch. They are always professional and on time. The pricing is fair and the end product always looks perfect.

Lick mechanism not properly prepped for paint.

I really hate writing bad reviews but sometimes people's behavior towards paying customers should be noted. I spoke to Brian Min to come out and give estimate for installing three new type hinges on three of my existing gates and metalize/paint. He quoted me about $4k and I don't argue with the price since he seemed like he knew what he's was talking about. He said it would take a few weeks and I agreed to that as well. I had told him I'm remodeling my house and am going to need a lot more iron work done after he finishes this job. I showed him the other work that I will need which includes a entire new stair rail and patio railing and he said he could do all that work as well. I'm guessing all the new work would be about a $30k job. Keep in mind I didn't argue with him about the price on refurbishing my artistic gates Once his workers came to reinstall my new gates the locks didn't work anymore I couldn't get the keys in. I actually tried helping his workers unclog the key holes with wd40 and took apart and put back in. No luck in fixing. They didn't cover the keyholes when they sandblasted the gates and got grit in the keyholes. I called Brian and his immediate response was it was my fault since his guys are professionals and they wouldn't do something like that. I told him his workers saw all the grit coming out and he kept insisting it wasn't their fault. I told him him I'm going to call a locksmith to come the next day to redo my locks and his response was he will pay half of the cost without even knowing how little it maybe. Now mind you I told him he had more work coming from me but this was his attitude. I laughed at him and told him I don't need his money and just won't use him again. He kept trying to argue I. The phone and begged for me to call him after I get the locks fixed. Why in the hell would I waste my time calling him when he was more worried about the cost of fixing locks and not standing by his work. I DONT get peoples mindset. Keep a good paying customer for a large job or take the time to investigate and make things right over a trivial manner. I got the locks fixed the following week for $300 and the locksmith said the locks were completely jammed with grit. Stay away from them if you don't like dealing with penny pinchers and bad customer service. Btw I'm attaching some pictures of their "Professional Work" that Brian claimed. As you can see this is how they protected the locks and key holes.

Tumu P.

I called in to set an appointment and was told to meet in person. I drove out there and they were closed! All gates locked and they had a neglected German Shepard outside in 96 degree weather with no access to food or water! Poor baby! This place has a fence within the fence! Absolutely no reason to have this poor dog out in 96 DEGREE WEATHER securing your little iron! It's 2021, use cameras and/or a security system! NOT ABUSE ANIMALS IN 96 DEGREE HEAT!

Repainted long wrought iron fence.
Jason P.

We had corrosion with a small break in our backyard wrought iron fence, which is about 75 ft long. Mike came out to do a free estimate over the weekend, even though he wasn't feeling well after receiving his COVID-19 vaccine. Mike knows his stuff. He was thorough and took the time to draw out a diagram of what needed be done. He gave us a very reasonable written estimate on the spot, describing all the steps he'd take to restore the fence to a "like new" condition. After getting two other quotes, which were nearly twice as much, we hired Mike to do the job and it was outstanding. Highly recommended!

Safety security and clean lines!! Perfect.

Drove by saw the Iron yard on Orangethorpe, went in looked at samples and saw lots of photos. Not sure of what we're wanted,it was our first purchase of an iron gate. All we knew is that we wanted something different, unique to us,and not crazy expensive. John made time to come by our home. We chatted about what we wanted. Later we went back to the office,John penciled up a drawing,quickly,professionally and it was perfect. Couple weeks later, team came out and installed gate...looks great, security for me and my family helps us sleep better! Thank you.

BEFORE
Jo M.

Job well done! Would recommend! We are going to use Kim Iron Works again in the future to finish our gate!

Gate to pool
Randy Y.

I needed a gate installed John gave me an estimate I asked how far out John said 2 weeks I had to call him back the next day and ask if they could install the gate in 5 days as I will have the city out to give a permit (more like an emergency on my part) John did some checking and said yes we could do that. The team arrived at 9 am the following Wed like John said and installed the gate and fence. The workers are nice and they showed me the gate and we tested it to make sure is closed properly. I am very happy with the work as the gate and fence are of good quality and the price was fair as I received several estimates. THANKS for a well completed job.

One rainy season, way above any sprinklers. Check out the sh*tty welds too.

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Estimator came out and never provided a quote or returned our call after inquiring on the estimate.

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Business owner information

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Lois Y.

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Very responsive and provided good services for iron construction and repair works for me reliably . I highly recommended

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Ask the Community - Kim Iron Works

Looking for a modern zen look gate in wood slats & black iron?

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Review Highlights - Kim Iron Works

“To the whole team at Kim Iron Works, Lois, fabricators, Brian and installers GREAT JOB!!!!”

Mentioned in 7 reviews

Read more highlights

Hicks Exterior Accents - Aluminum Fence and Gate with Privacy.

Hicks Exterior Accents

(96 reviews)

Good finished work, but this experience changed my opinion significantly…read more TL;DR: I previously gave Hicks 5 stars after our first project, and they still feature that review on their website. We hired them again and have now spent tens of thousands of dollars with them. Both pergolas look very good. On this second project, Hicks chose to handle an unexpected sprinkler conflict rather than have me bring someone else in, the repair failed, and it appears they never performed the basic test to make sure it worked. When I raised it, the owner became hostile, insulted me, and hung up on me. I later gave Hicks a written opportunity to inspect or fix it before anyone else touched the repair and received no response. That experience changed my opinion of the company significantly. I hired Hicks again because our first project had been a genuinely good experience. Across both jobs we had worked through material and scheduling delays, possible conflicts with power lines and solar panels, and changes involving the patio flooring without major problems. Both finished pergolas look very good. The sprinkler issue came up immediately before excavation. Nothing in the estimate or our earlier discussions gave me reason to think the footings would extend outside the existing concrete patio and into the grass. I first realized that when I saw the red excavation markings and noticed they conflicted with a sprinkler head and the line serving other heads. I raised it immediately. Since the contract says Hicks is not responsible for sprinkler routes, placement, or repairs, I specifically offered to coordinate and pay for someone else to handle it. Hicks told me that was unnecessary, that they had the fittings they needed, and that their crew would cut, move, and reconnect the line. I took that as a professional courtesy and relied on what they told me. While they were excavating, I also offered to turn the sprinkler zone on remotely from my phone so they could test the repair. They did not take me up on it. Since the system is easy to activate in person, I assumed they would simply test it themselves. Project delays had compressed the schedule, and we were rushing to finish the walkthrough and final payment before I left on a business trip the next day. We carefully checked the pergola itself, which looked good, but forgot the sprinklers. A day or two later, while traveling, I realized we had missed that check. I activated the zone remotely and could see through my backyard camera that something looked wrong. Rather than bother Hicks based only on a remote view, I waited until I got home to verify it. Several heads that were clearly working immediately before excavation no longer worked, and a substantial amount of water was leaking beside the new installation. The zone was effectively unusable for around two weeks, and parts of the lawn it normally waters developed obvious dead and brown patches. Hicks later acknowledged in writing that "a fitting must've came loose" and that perhaps there had not been enough glue. The repair itself is not what turned this into such a big issue for me. The way it was handled did. During about a five-minute phone call, the owner got heated and defensive, used foul language, called me names, spoke disrespectfully, and hung up on me. He later told me that I "don't know how this works" and that he was not going to read my written explanation. This was completely unlike anything I had experienced with Hicks before. After that, I sent a written notice giving Hicks an opportunity to inspect or arrange to fix the problem before anyone else touched it. I got no response. After the deadline passed, I had the area excavated and repaired. The sprinkler pipe was physically separated at a connection in the area of the leak, which I documented with photos. The system is now working again. What bothers me most is that Hicks chose to take on the sprinkler work, apparently did not do the most basic test afterward, and then treated me this way when I raised the problem. That is especially disappointing because they previously handled a warranty issue very well. A few months after our first pergola was installed, the integrated lighting controller failed after apparently getting water in it. Hicks came back promptly and fixed it at no charge, which increased my confidence in using them again. Both pergolas look very good and Hicks deserves credit for that. But part of hiring a contractor is trusting how they handle problems after final payment. After this experience, I no longer feel comfortable recommending Hicks, I am concerned about relying on them for potential future warranty work, and I would not hire them again unless this is made right. That is why I am updating my previous 5-star review to 2 stars. I will update this review again if and when the situation is resolved. EDIT: Not a warranty claim. I offered to hire a pro; Hicks chose to do the repair, so they still had to use reasonable care.

Update 3: Now I'm some secretly disrespectful person (first I'm hearing of my alleged bad behavior)…read morewho plotted all along to take screenshots of our communications (that live in text threads) for deceitful purposes. Please stop updating your responses to change the story and accuse me of some new bad behavior. The texts are our communications, I didn't call you and "press you". There are no other communications. They also speak for themselves. Adding a screenshot of your prior edited comment. Update 2: Last update and lowered my rating from a 2 to a 1 star to reflect the now edited response that no longer says I "haggled" for a faster time and suggests for the first time that the glass didn't break "on its own". So I'm adding a picture of the glass, and another text screenshot where Mike refers to spontaneous breakage and asking the glass company if it's under warranty. Not sure why he's ask them if it was under warranty if it didn't break on its own. Update: I am not surprised that Mike responded. I never "haggled" to get it done sooner. If I had, I'd be pretty bad at haggling for it to take 3.5 months for it to not get done. But as I said, I have receipts. I would not recommend working with Hicks. I have had a series of issues, but held off on a critical review since he would previously try to resolve the issues. I hired Hicks to install a patio railing. The work was done fairly quickly, but after less than a year, one of the cables had fallen off. Hicks came back and repaired it without additional cost, which I appreciated. Next I had Hicks install a glass and wood balcony. I wasn't happy with the quality of the work or the state of the job site, and again Hicks apologized and came back to make it better and clean up the mess. He was at times defensive, but again, I appreciated him fixing the errors. Less than a year after the balcony was installed, a glass panel shattered. There was no impact or area of impact, suggesting it was from a glass manufacturing defect. He told me the warranty on the glass he used was only for 6 months from installation (even for defective glass), so I'd need to pay for a new sheet of glass, but he would install it without additional charge. The glass shattered in mid October. It's now February. Hicks' communication has been really challenging. I pushed and pushed to get it installed and it took months to even get scheduled. On January 9th, the day he was supposed to arrive to install, he didn't show at the agreed upon time, and only later responded after I had reached out about him being a no-show to let me know that strong wind had blown over the replacement glass and it broke. I was very frustrated because this was January and he had initially told me it would be a few weeks to get the glass replaced (which would have been November). Had it been installed in an even remotely timely manner, it wouldn't have blown over and broken. So I asked when the new glass would arrive, he said about a week. I asked him if he could please schedule me for a couple weeks out so we have something scheduled and I wouldn't have to wait months again. He said yes, but didn't actually schedule me. I started messaging a couple times a week with no response - again, said the new glass should be arrive in about a week on January 9th. Yesterday I messaged saying I needed an update, and he told me the whole thing was too stressful and he's not doing it anymore. So I waited 3.5 months for him to replace defective glass that he had offered to replace (with me paying the cost of the glass), and then he just decided he's not going to do it. I was patient and incredibly reasonable through all of these issues, but the defensiveness and failure to communicate and follow through isn't professional. I have receipts for all of these communications.

Teak Master - Custom teak dining tables and benches in Holmby Hills finished with our very own Supernatural teak sealer.

Teak Master

(406 reviews)

Outstanding service and work. Before contacting Teak Master we thought about replacing the wood on…read moreour house with siding. We had no idea what a gem we had with the teak wood finish until we met with Tim from Teak Master. He assessed our wood finishes, explained their process, and he provided a reasonable price for their work. The wood now looks fantastic, and the Teak Master team that came was professional, kept the site clean, and their work was amazing. We highly recommend Teak Master for your needs to rejuvenate your worn teak wood. We plan to continue to use them to keep our teak wood so beautiful long-term.

The crew knows teak and refinishing. And they are committed to doing a good job and producing a…read morequality product. The crew worked well as a team, and seemed to enjoy their work. Our home has teak trim and architectural features. Many of the surfaces that get a lot of sun exposure needed work. Indy came out, evaluated what needed to be done, and Teak Master promptly sent an estimate. The senior crew supervisor was Indy, and our crew consisted of Andres, Arturo, Samuel, Abidan, and Juan. They were here for three days, sanding and refinishing the teak. As an example of their attention to detail, my wife has a lot of potted plants on the patio. It was no surprise that they moved all the potted plants out of the way. The surprise came at the end, when Indy took out his phone, looked at the photo he had taken three days earlier, and directed the crew as they put every plant back in its original position! Nobody else has ever done that. And, on the day the trash was collected, I left the barrels on the driveway, to give the crew more room in the side yard. After they left, the barrels were back where they belong. It's the little things. Although Indy and I had examined the house in advance to determine the scope of work, as they were wrapping up Indy looked at the garage doors and pointed out that after refinishing the other areas, the doors looked a bit shabby. He was right. I look forward to having them back in a few weeks.

Kim Iron Works - fencesgates - Updated October 2026

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