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    Kim Iron Works

    3.8 (70 reviews)
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    Updated 1 week ago

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    Reviews With Photos - Kim Iron Works

    I love my new fence.

    Best customer service ever. And a solid fence. If you're looking for an iron fence, this is your company.!!!

    Our beautiful new gate!
    Laura P.

    We absolutely love our new gate and it's built really solid. We opted to buy our own Baldwin lever handle and deadbolt from Home Depot, then had the paint color of the gate matched to it. It came out beautifully! I highly recommended these guys!

    Stair railing and window  dressing
    Curt M.

    I have used Kim's several times throughout the years. They have installed a banister up my staircase, hand rails in the bathrooms,in the shower, and up and down the front and back yard steps. Recently I had them install a gate for my front porch. They are always professional and on time. The pricing is fair and the end product always looks perfect.

    Lick mechanism not properly prepped for paint.

    I really hate writing bad reviews but sometimes people's behavior towards paying customers should be noted. I spoke to Brian Min to come out and give estimate for installing three new type hinges on three of my existing gates and metalize/paint. He quoted me about $4k and I don't argue with the price since he seemed like he knew what he's was talking about. He said it would take a few weeks and I agreed to that as well. I had told him I'm remodeling my house and am going to need a lot more iron work done after he finishes this job. I showed him the other work that I will need which includes a entire new stair rail and patio railing and he said he could do all that work as well. I'm guessing all the new work would be about a $30k job. Keep in mind I didn't argue with him about the price on refurbishing my artistic gates Once his workers came to reinstall my new gates the locks didn't work anymore I couldn't get the keys in. I actually tried helping his workers unclog the key holes with wd40 and took apart and put back in. No luck in fixing. They didn't cover the keyholes when they sandblasted the gates and got grit in the keyholes. I called Brian and his immediate response was it was my fault since his guys are professionals and they wouldn't do something like that. I told him his workers saw all the grit coming out and he kept insisting it wasn't their fault. I told him him I'm going to call a locksmith to come the next day to redo my locks and his response was he will pay half of the cost without even knowing how little it maybe. Now mind you I told him he had more work coming from me but this was his attitude. I laughed at him and told him I don't need his money and just won't use him again. He kept trying to argue I. The phone and begged for me to call him after I get the locks fixed. Why in the hell would I waste my time calling him when he was more worried about the cost of fixing locks and not standing by his work. I DONT get peoples mindset. Keep a good paying customer for a large job or take the time to investigate and make things right over a trivial manner. I got the locks fixed the following week for $300 and the locksmith said the locks were completely jammed with grit. Stay away from them if you don't like dealing with penny pinchers and bad customer service. Btw I'm attaching some pictures of their "Professional Work" that Brian claimed. As you can see this is how they protected the locks and key holes.

    Tumu P.

    I called in to set an appointment and was told to meet in person. I drove out there and they were closed! All gates locked and they had a neglected German Shepard outside in 96 degree weather with no access to food or water! Poor baby! This place has a fence within the fence! Absolutely no reason to have this poor dog out in 96 DEGREE WEATHER securing your little iron! It's 2021, use cameras and/or a security system! NOT ABUSE ANIMALS IN 96 DEGREE HEAT!

    Repainted long wrought iron fence.
    Jason P.

    We had corrosion with a small break in our backyard wrought iron fence, which is about 75 ft long. Mike came out to do a free estimate over the weekend, even though he wasn't feeling well after receiving his COVID-19 vaccine. Mike knows his stuff. He was thorough and took the time to draw out a diagram of what needed be done. He gave us a very reasonable written estimate on the spot, describing all the steps he'd take to restore the fence to a "like new" condition. After getting two other quotes, which were nearly twice as much, we hired Mike to do the job and it was outstanding. Highly recommended!

    Safety security and clean lines!! Perfect.

    Drove by saw the Iron yard on Orangethorpe, went in looked at samples and saw lots of photos. Not sure of what we're wanted,it was our first purchase of an iron gate. All we knew is that we wanted something different, unique to us,and not crazy expensive. John made time to come by our home. We chatted about what we wanted. Later we went back to the office,John penciled up a drawing,quickly,professionally and it was perfect. Couple weeks later, team came out and installed gate...looks great, security for me and my family helps us sleep better! Thank you.

    BEFORE
    Jo M.

    Job well done! Would recommend! We are going to use Kim Iron Works again in the future to finish our gate!

    Gate to pool

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    4 months ago

    Everything went well. These people take care of you. I have used them for many years. Highly recommended. I give them five stars.

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    4 years ago

    Estimator came out and never provided a quote or returned our call after inquiring on the estimate.

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    Business owner information

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    Lois Y.

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    5 years ago

    Very responsive and provided good services for iron construction and repair works for me reliably . I highly recommended

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    13 years ago

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    Page 1 of 2

    Ask the Community - Kim Iron Works

    Looking for a modern zen look gate in wood slats & black iron?

    View All 2 Questions

    Review Highlights - Kim Iron Works

    To the whole team at Kim Iron Works, Lois, fabricators, Brian and installers GREAT JOB!!!!

    Mentioned in 7 reviews

    Read more highlights

    Hicks Exterior Accents

    Hicks Exterior Accents

    4.7
    (96 reviews)

    It's been over a year now since my initial install and I want to 1) update on the quality of the…read moreproduct, and 2) update on the service the Hicks team has provided. First off: we love our custom door, it continues to be a highlight of our home (super important making a great impression as people enter). It swings easily and is super stable. Recently the bolt holding the door frame to the wall came loose (likely from a mix of daily use and our shifting soils here in San Clemente). Not entirely surprising that there'd be some "settling in" given that it's a fairly massive completely custom door - but still, it had been over a year since the Hicks team finished the job. I emailed and asked: is this sort of thing covered? Well... Myke came out personally and spent the better part of two hours fixing the issue - not only thoroughly reinforcing the door frame but also upgrading the other side of the frame with a new customer stopper to increase security but also improve the operation of the door. It's been almost 18 months since install and Myke came out free of charge. Went well above and beyond and shook my hand and wished me well. If you think "good people doing good work" is hard to find... I hope you find this review, and give Myke Hicks a call.

    Good finished work, but this experience changed my opinion significantly…read more TL;DR: I previously gave Hicks 5 stars after our first project, and they still feature that review on their website. We hired them again and have now spent tens of thousands of dollars with them. Both pergolas look very good. On this second project, Hicks chose to handle an unexpected sprinkler conflict rather than have me bring someone else in, the repair failed, and it appears they never performed the basic test to make sure it worked. When I raised it, the owner became hostile, insulted me, and hung up on me. I later gave Hicks a written opportunity to inspect or fix it before anyone else touched the repair and received no response. That experience changed my opinion of the company significantly. I hired Hicks again because our first project had been a genuinely good experience. Across both jobs we had worked through material and scheduling delays, possible conflicts with power lines and solar panels, and changes involving the patio flooring without major problems. Both finished pergolas look very good. The sprinkler issue came up immediately before excavation. Nothing in the estimate or our earlier discussions gave me reason to think the footings would extend outside the existing concrete patio and into the grass. I first realized that when I saw the red excavation markings and noticed they conflicted with a sprinkler head and the line serving other heads. I raised it immediately. Since the contract says Hicks is not responsible for sprinkler routes, placement, or repairs, I specifically offered to coordinate and pay for someone else to handle it. Hicks told me that was unnecessary, that they had the fittings they needed, and that their crew would cut, move, and reconnect the line. I took that as a professional courtesy and relied on what they told me. While they were excavating, I also offered to turn the sprinkler zone on remotely from my phone so they could test the repair. They did not take me up on it. Since the system is easy to activate in person, I assumed they would simply test it themselves. Project delays had compressed the schedule, and we were rushing to finish the walkthrough and final payment before I left on a business trip the next day. We carefully checked the pergola itself, which looked good, but forgot the sprinklers. A day or two later, while traveling, I realized we had missed that check. I activated the zone remotely and could see through my backyard camera that something looked wrong. Rather than bother Hicks based only on a remote view, I waited until I got home to verify it. Several heads that were clearly working immediately before excavation no longer worked, and a substantial amount of water was leaking beside the new installation. The zone was effectively unusable for around two weeks, and parts of the lawn it normally waters developed obvious dead and brown patches. Hicks later acknowledged in writing that "a fitting must've came loose" and that perhaps there had not been enough glue. The repair itself is not what turned this into such a big issue for me. The way it was handled did. During about a five-minute phone call, the owner got heated and defensive, used foul language, called me names, spoke disrespectfully, and hung up on me. He later told me that I "don't know how this works" and that he was not going to read my written explanation. This was completely unlike anything I had experienced with Hicks before. After that, I sent a written notice giving Hicks an opportunity to inspect or arrange to fix the problem before anyone else touched it. I got no response. After the deadline passed, I had the area excavated and repaired. The sprinkler pipe was physically separated at a connection in the area of the leak, which I documented with photos. The system is now working again. What bothers me most is that Hicks chose to take on the sprinkler work, apparently did not do the most basic test afterward, and then treated me this way when I raised the problem. That is especially disappointing because they previously handled a warranty issue very well. A few months after our first pergola was installed, the integrated lighting controller failed after apparently getting water in it. Hicks came back promptly and fixed it at no charge, which increased my confidence in using them again. Both pergolas look very good and Hicks deserves credit for that. But part of hiring a contractor is trusting how they handle problems after final payment. After this experience, I no longer feel comfortable recommending Hicks, I am concerned about relying on them for future warranty work, and I would not hire them again unless this is made right. That is why I am updating my previous 5-star review to 2 stars. I will update this review again if and when the situation is resolved. EDIT: Not a warranty claim. I offered to hire a pro; Hicks chose to do the repair, so they still had to use reasonable care.

    Reyes Ornamental Iron

    Reyes Ornamental Iron

    4.8
    (165 reviews)

    I highly recommend Carlos and Reyes Ornamental Iron for any interior or exterior iron work. I first…read moreworked with Carlos and his team during a home renovation in Laguna Niguel. They fabricated a balcony railing, two side-yard gates, and two gates for a dog-run enclosure. The quality of the work was exceptional--from the high-quality materials and beautiful craftsmanship, to the flawless painted finish. I provided Carlos with a few inspiration images and an explanation of what I wanted. He returned drawings for my approval, and every piece turned out exactly as I had envisioned. His pricing was very fair, and both the fabrication and installation were completed quickly. After recently moving to a new home and adding a balcony, I contacted Carlos again because I had been so pleased with his previous work. Once again, the railing was completed promptly and beautifully. I chose a very simple design for this project, but I have also seen Carlos's more ornate work, and he is exceptionally talented. Carlos is professional, responsive, and committed to delivering outstanding results. I would not hesitate to work with him again and enthusiastically recommend Reyes Ornamental Iron to anyone looking for beautiful, well-crafted ironwork at a fair price.

    Called Carlos to get an estimate for an iron railing. He arrived on time and assessed the…read moresituation. He gave me his professional opinion about improving work done before installing a railing. I really appreciated his effort and courtesy advising me to be happier in the long run before installing the railing. I appreciate his time and will definitely call him for any iron work. He has many years experience in his craft and he is also very informative and patient with clients. Thank you Carlos!

    Kim Iron Works - fencesgates - Updated August 2026

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