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    Socal Gates

    5.0 (102 reviews)
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    Lisa M.

    Very communicative and knowledgeable. You can tell they're familiar with their products and stood through the duration of programming. Pricing was fair and the production time quick. The gate is perfect. Requested replacement of the original new build gate due to security concerns

    Before photo showing wood slats that needed to be repaired or replaced.

    Ray fabricated custom gates for us approx 4.5 years ago and we love them! I reached out to him regarding restraining the wood slats, which have weathered over the years, and he informed me he now uses a composite material for the slats. He removed the old wood slats and replaced them with composite and I love my gates even more now. The composite material is maintenance free and should last a lifetime without needing to be re-stained. Ray also replaced the slats in one day, from measuring to installation.

    Side gate
    Nathan N.

    Ray was very responsive and professional. He installed my 2 side gates on time, and they look really nice (see pics). The price is a little high but you get what you pay for. I would recommend him.

    Custom Aluminum Single Gate with full frame and electronic lock. Powder coated Gunmetal Gray
    Matt B.

    Ray with Socal Gates was a pleasure to work with. We asked him for some very specific custom gates for our patio and they turned out beautifully. He was willing to work with us to provide a design that that was unique amongst anything else that we had seen on the market. We are very pleased with our new gates and plan to call him again without even shopping around when we eventually replace the other gate on our property.

    Yard Gate!

    We are thrilled with our beautiful custom gate opening to our backyard. It is even prettier and more functional than we could have anticipated. We specified a custom powder coat color to the 48" aluminum gate to a lovely brown espresso bronze called Java and opted for the lock set handle for both key and fingerprint options. Ray was professional and very communicative to assure we purchased exactly as specified. He installed it easily and timely. We highly recommend SoCal Gates and Ray. Five stars all the way!

    Randi B.

    My company used Socal Gates OC to install a motorized gate on the back of our property a few months ago. Installation was quick and easy! Fast forward a few months, we had an unfortunate incident of a vendor hitting the sensor and severely bending it out of place. I called Ray to have him come out and fix it. He could have easily done that and charged us money for his assistance, but instead he text me instructions on how to fix it. I wasn't able to, so I called him and he talked me through everything I needed to do to get it realigned and working again. I love that he is so easy to work with, super friendly, and honest. If you need a gate installed, I highly recommend this company!

    Replaced fence
    Deborah B.

    Good service. Reasonable prices. Very helpful & happy with results. Responded right away and explain options. Would highly recommend.

    Eric S.

    New gate install, went with the powder coated steel frame with black composite boards and a smart lock. Fantastic service, very communicative, installation was quick and painless and came out looking great! The representative I worked with was incredibly helpful and spent plenty of time with me going through various options back and forth for my spouse and I who are both super indecisive. This was very much appreciated. Price was one of the lowest around but somehow still managed to end up with a fantastic product.

    These are the two gates made from Zinc sprayed and powder coated steel and the composite wood.

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    3 months ago

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    Ray A.

    Thank u so much

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    4 months ago

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    6 months ago

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    Ray A.

    Thank you so much

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    8 months ago

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    4 months ago

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    6 months ago

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    Ray A.

    Thank u so much matt

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    5 months ago

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    Ray A.

    Thank you so much

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    5 months ago

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    9 months ago

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    6 months ago

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    Ray A.

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    2 years ago

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    6 months ago

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    Ray A.

    Thank you so much

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    1 year ago

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    5 months ago

    Excellent service. Easy to communicate with and the installation went flawlessly My gate is beautiful. Thanks .

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    10 months ago

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    2 years ago

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    Ray A.

    Thank you so much Arthur

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    4 months ago

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    1 year ago

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    Ray A.

    Thank you for the kind words

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    2 years ago

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    2 years ago

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    8 months ago

    Replaced a side gate, they were responsive and our new gate is beautiful. Install was quick as well. Thank you!

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    Ray A.

    Thank u Brendon

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    8 months ago

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    Ray A.

    Thank you for the kind words

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    2 years ago

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    9 months ago

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    Ray A.

    Thank u for the kind words

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    7 months ago

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    8 months ago

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    Ray A.

    Thank u

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    2 years ago

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    1 year ago

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    1 year ago

    Ray helped me figure out the problem myself over the phone for a nominal fee. Thanks Ray!

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    Ray A.

    Thank u bob good job

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    1 year ago

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    1 year ago

    Love our gates! Quality work and priced fairly. Good communication as well! Wish we hadn't put off the project for so long!

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    1 year ago

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    Page 1 of 3

    Ask the Community - Socal Gates

    Review Highlights - Socal Gates

    “I established contact with the owner, Ray, who is a really knowledgeable and personable guy to work with.”

    Mentioned in 71 reviews

    Read more highlights

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    Hicks Exterior Accents - Aluminum Fence and Gate with Privacy.

    Hicks Exterior Accents

    (96 reviews)

    Good finished work, but this experience changed my opinion significantly…read more TL;DR: I previously gave Hicks 5 stars after our first project, and they still feature that review on their website. We hired them again and have now spent tens of thousands of dollars with them. Both pergolas look very good. On this second project, Hicks chose to handle an unexpected sprinkler conflict rather than have me bring someone else in, the repair failed, and it appears they never performed the basic test to make sure it worked. When I raised it, the owner became hostile, insulted me, and hung up on me. I later gave Hicks a written opportunity to inspect or fix it before anyone else touched the repair and received no response. That experience changed my opinion of the company significantly. I hired Hicks again because our first project had been a genuinely good experience. Across both jobs we had worked through material and scheduling delays, possible conflicts with power lines and solar panels, and changes involving the patio flooring without major problems. Both finished pergolas look very good. The sprinkler issue came up immediately before excavation. Nothing in the estimate or our earlier discussions gave me reason to think the footings would extend outside the existing concrete patio and into the grass. I first realized that when I saw the red excavation markings and noticed they conflicted with a sprinkler head and the line serving other heads. I raised it immediately. Since the contract says Hicks is not responsible for sprinkler routes, placement, or repairs, I specifically offered to coordinate and pay for someone else to handle it. Hicks told me that was unnecessary, that they had the fittings they needed, and that their crew would cut, move, and reconnect the line. I took that as a professional courtesy and relied on what they told me. While they were excavating, I also offered to turn the sprinkler zone on remotely from my phone so they could test the repair. They did not take me up on it. Since the system is easy to activate in person, I assumed they would simply test it themselves. Project delays had compressed the schedule, and we were rushing to finish the walkthrough and final payment before I left on a business trip the next day. We carefully checked the pergola itself, which looked good, but forgot the sprinklers. A day or two later, while traveling, I realized we had missed that check. I activated the zone remotely and could see through my backyard camera that something looked wrong. Rather than bother Hicks based only on a remote view, I waited until I got home to verify it. Several heads that were clearly working immediately before excavation no longer worked, and a substantial amount of water was leaking beside the new installation. The zone was effectively unusable for around two weeks, and parts of the lawn it normally waters developed obvious dead and brown patches. Hicks later acknowledged in writing that "a fitting must've came loose" and that perhaps there had not been enough glue. The repair itself is not what turned this into such a big issue for me. The way it was handled did. During about a five-minute phone call, the owner got heated and defensive, used foul language, called me names, spoke disrespectfully, and hung up on me. He later told me that I "don't know how this works" and that he was not going to read my written explanation. This was completely unlike anything I had experienced with Hicks before. After that, I sent a written notice giving Hicks an opportunity to inspect or arrange to fix the problem before anyone else touched it. I got no response. After the deadline passed, I had the area excavated and repaired. The sprinkler pipe was physically separated at a connection in the area of the leak, which I documented with photos. The system is now working again. What bothers me most is that Hicks chose to take on the sprinkler work, apparently did not do the most basic test afterward, and then treated me this way when I raised the problem. That is especially disappointing because they previously handled a warranty issue very well. A few months after our first pergola was installed, the integrated lighting controller failed after apparently getting water in it. Hicks came back promptly and fixed it at no charge, which increased my confidence in using them again. Both pergolas look very good and Hicks deserves credit for that. But part of hiring a contractor is trusting how they handle problems after final payment. After this experience, I no longer feel comfortable recommending Hicks, I am concerned about relying on them for potential future warranty work, and I would not hire them again unless this is made right. That is why I am updating my previous 5-star review to 2 stars. I will update this review again if and when the situation is resolved. EDIT: Not a warranty claim. I offered to hire a pro; Hicks chose to do the repair, so they still had to use reasonable care.

    Update 3: Now I'm some secretly disrespectful person (first I'm hearing of my alleged bad behavior)…read morewho plotted all along to take screenshots of our communications (that live in text threads) for deceitful purposes. Please stop updating your responses to change the story and accuse me of some new bad behavior. The texts are our communications, I didn't call you and "press you". There are no other communications. They also speak for themselves. Adding a screenshot of your prior edited comment. Update 2: Last update and lowered my rating from a 2 to a 1 star to reflect the now edited response that no longer says I "haggled" for a faster time and suggests for the first time that the glass didn't break "on its own". So I'm adding a picture of the glass, and another text screenshot where Mike refers to spontaneous breakage and asking the glass company if it's under warranty. Not sure why he's ask them if it was under warranty if it didn't break on its own. Update: I am not surprised that Mike responded. I never "haggled" to get it done sooner. If I had, I'd be pretty bad at haggling for it to take 3.5 months for it to not get done. But as I said, I have receipts. I would not recommend working with Hicks. I have had a series of issues, but held off on a critical review since he would previously try to resolve the issues. I hired Hicks to install a patio railing. The work was done fairly quickly, but after less than a year, one of the cables had fallen off. Hicks came back and repaired it without additional cost, which I appreciated. Next I had Hicks install a glass and wood balcony. I wasn't happy with the quality of the work or the state of the job site, and again Hicks apologized and came back to make it better and clean up the mess. He was at times defensive, but again, I appreciated him fixing the errors. Less than a year after the balcony was installed, a glass panel shattered. There was no impact or area of impact, suggesting it was from a glass manufacturing defect. He told me the warranty on the glass he used was only for 6 months from installation (even for defective glass), so I'd need to pay for a new sheet of glass, but he would install it without additional charge. The glass shattered in mid October. It's now February. Hicks' communication has been really challenging. I pushed and pushed to get it installed and it took months to even get scheduled. On January 9th, the day he was supposed to arrive to install, he didn't show at the agreed upon time, and only later responded after I had reached out about him being a no-show to let me know that strong wind had blown over the replacement glass and it broke. I was very frustrated because this was January and he had initially told me it would be a few weeks to get the glass replaced (which would have been November). Had it been installed in an even remotely timely manner, it wouldn't have blown over and broken. So I asked when the new glass would arrive, he said about a week. I asked him if he could please schedule me for a couple weeks out so we have something scheduled and I wouldn't have to wait months again. He said yes, but didn't actually schedule me. I started messaging a couple times a week with no response - again, said the new glass should be arrive in about a week on January 9th. Yesterday I messaged saying I needed an update, and he told me the whole thing was too stressful and he's not doing it anymore. So I waited 3.5 months for him to replace defective glass that he had offered to replace (with me paying the cost of the glass), and then he just decided he's not going to do it. I was patient and incredibly reasonable through all of these issues, but the defensiveness and failure to communicate and follow through isn't professional. I have receipts for all of these communications.

    Socal Gates - fencesgates - Updated September 2026

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