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    Kiersten Vance Homes

    5.0 (3 reviews)
    Open Open 24 hours

    Services - Kiersten Vance Homes

    Commercial real estate

    Buyer's agent

    Listing agent

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    9 years ago

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    Keller Williams Redlands Real Estate - Redlands Property

    Keller Williams Redlands Real Estate

    (11 reviews)

    We Bought a Home Last Month from the Listing Agent which was Betty Giles and found her very…read more unprofessional. We are not at happy with the service she provided as the listing Agent. Though she wasn't our agent she was the listing agent. Which I paid her fees and commissions as part of the deal. She treated me with complete disrespect on every level of communication. When we called her she continually refused to return calls concerning information regarding the property. We left numerous messages to no avail. Finally I text her and she still ignored our calls. Until I text her that I guess the only way I would get any answers was to show up at the real estate office, which she finally responded with this quote- "I don't have to talk to you" Now there had been no acrimony or terse communication thus far so I am Bewildered at her response. I left a message at the Real Estate office and no one responded there either. To say the least our experience was very un business like and unprofessional.

    I want to start off by saying I'm no way into bashing companies or leaving reviews but this was…read morehorrible. My wife and I were looking for a home with one of there agents. We kept getting asked let's get into escrow so fast felt like we were rushing. When we finally got into escrow nothing was done what we asked for. The home inspection was done and lots of things wrong with the home. We asked that lots of stuff be fixed. We were told that all the things we asked for were going to be done but it was a lie it was not done. For example the fire place was fixed incorrectly and when we turned it on the fire came shooting out at me and my kids. We were also told a termite inspection was done and come to find out it was only done on the inside. When we moved in the whole house full of termites real slick. Also we still have the lock box on our door sloppy looking no one has come to take it off. So many other things. I spoke to a lead there at the company and why didn't I know she never called us back. I should have known she would for look at the service we got. This is horrible we are sad when we supposed to happy and now trying to figure out this about the termites. I also have to buy Bo cutters to cut the lock box off. They got paid from the sale and left us hanging when I ask about speaking with the seller it's against the law. The manager from Keller said did you do your final walk thru well we are not handyman how do we know if things were fixed we asked if they were fixed correctly And we were told yes and they were not. We were lied to about the termite report this is not right this is our first home and got done like this. Your agent supposed to take care of you make sure smooth landing. Now we are in a bad situation and don't try calling them because they don't care. Trust I tried already and you. The agent did show up to every appt but unfortunately this was done sloppy and my whole thing is they don't care

    Kiersten Vance Homes - commercialrealestate - Updated July 2026

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