We have had some plumbing upgrades done recently and have hired Superior Plumbing to help us with 3…read moredifferent projects. I found scheduling to be reasonable/ someone does return your calls and sets up your appointment. I've found the work done to be high quality at a reasonable price. Our service person-Jesse-was amazing.... Professional, personable & proficient at finding solutions to some only issues in our older home. We are hoping to have him return soon for the next project. I'd highly recommend Superior Plumbing!

buyer beware they charged me $285 for a backflow containment device inspection where other…read morecompanies were charging $85. It took them five minutes to do. It was a brand new meter.

Asked them to come in and do a quote on a sump pump install. They came in and said I needed to…read moreclean my downspouts. They also only cleaned 2 out of 3 Now I removed the use of the downspouts and redirected the water so these were not in use. But they said if I cleaned these the issue would go away. After the service they then came back and said I needed a sump pump installed. They also would not issue a credit on the original work request even though they were wrong. Do not trust these people they are only out to make as much money as possible. The tech left his tools and left all my stuff he borrowed laying in the backyard... Pick up after yourself.

Spoke with Eric the afternoon before the appointment to install a sink pump was made. I explained…read morehow I already bought the supplies needed for this job, I already removed the old pump etc. Eric ASSURED ME that they would definitely not charge me the full price because I already did have the work. Stupid me I believed him. I ended up paying $59 for the service call because the install was costing me $371.00 for a simple sink drain install and I did half the work and bought all the supplies needed including the pump! ERIC YOU ARE A F'ing liar and a POS!

Called for service bc my hot water tank was not heating water - left message at 8 AM. Alyssa called…read moreback at 8:30 gave me a time slot 12-4PM. TEAM Lynch Adam & Son arrived about 2:45 did the diagnostic testing -- old sensor died!!! He quoted me a price ... by 4:45 I had a working water heater that would give me hot water in an hour. My experience from the entry into my home to the finished job was super great. No third party and very respectful of my home. Very pleased ... from the receptionist to the installers ... was a perfect working team!!!!

Great service. Excellent repairsZ Saved the day when the busiest toilet in house started leaking…read moredue to broken flange.

Very professional. John has been our go to plumbing guy for years now. He has replaced kitchen…read morefaucets, moved the toilet in our half bath, replaced outdoor water spigots, replaced tankless water system and more. He and his team are dependable, honest and quick to respond!! John explains / shows what the issue was and what to do to prevent from happening again. I would recommend this company over and over again.

We had called Halter last year to replace a hot water heater that died. He was prompt. Courteous…read more Great price. We bounced some other plumbing ideas off of him. We had him come back this year to quote our bathroom plumbing we want added to our basement. We are happy with his recommendations and quote.

Fixed my old leaky 3-handled shower/tub faucet spindle and replaced trim - works now and looks like…read morenew - for abt 12 times less than quote from Penfield. Gary had fast availability, arrived on time, worked efficiently, pleasant professional demeanor, great customer service.

Highly recommend! Gary helped me out with a leaking kitchen sink. He arrived on time, was…read morecourteous, and price was extremely affordable! I'll definitely be calling Spampinato Plumbing with any future house issues. Thank you again!

Niko is professional, competent, and takes pride in providing very high quality workmanship…read more He responded quickly to my request and arrived at the time promised. When the job was done he left the work area clean and reviewed his work with us. His charge was fair and as estimated. We will definitely use his services again.

I very happy with the work Niko Help did for me. I had a small leak in my roof and he diagnosed it…read morereal quick while doing an excellent job with the repair. Communication was great and they always showed up at the scheduled time. I plan to definitely use him again when I need an good handyman.

Jason is the best of the many people I have encountered in this field of AC and Furnace repair. He…read moreis knowledgeable, professional and personable. Spending as much time as needed to diagnose the problem and offer the best possible solution, I will invite him back to continue work in my house. I highly recommend this company for value and quality!

We had Maurice out for an estimate for a liner on our fireplace, he pulled the insert out of the…read morefireplace, mid-aligning our pipe. Called him back to ask him to put it back, and he berated me over the phone saying he would be liable if he put the pipe back and we didn't have a liner installed. Finally got him to say he would come back but he had to check his schedule and call me back. Never called me back, so 2 months later I called a manager. She sent 2 techs out the very next day who ruined the pipe even more (they tried to align it but left a huge gap and taped it back together with tape that is not rated for fireplaces!) and also tracked mud and soot all over my kitchen and carpet. I will never have them in my house again. Working with the BBB to have them pay my bill to get the fireplace fixed and the carpet cleaned.

This is a slippery company. They are not trustworthy when it comes to their billing practices. They…read moreclaim to give you a "break" on labor but truth be told they tack it on the part. If you have a warranty be very clear that they service THAT warranty, that the look at the warranty. My furnace wasn't working, I took the morning off to meet them so when they said it wasn't covered under the warranty, I was desperate and trusted them. The next day I found out it was covered, Empire wasn't honest. They weren't a contractor for that warranty company, Goodman/Goodcare/Asure. They charged $485 for the part and only refunded $250 and claimed the rest as labor which the tech said he was being nice and not charged me. But the warranty covers labor, but Empire isn't a service provider for said company. So I am being blamed by the warranty company for trusting Empire, Empire claims the are not liable because they didn't install the furnace. Integrity is not something they have, find another company if you don't have to use them.