I had an overall decent experience with this company. The guy that came to my house was the owner…read more He seemed knowledgeable and.. efficient. At the time, I was actually surprised by the lack of investigation that was required to diagnose the issue but I didn't question it. My issue was partially fixed during this appointment, but unfortunately I did have to have another plumber come out to assess and they discovered there was a clogged. I think if more time was spent investigating the issue, I likely wouldn't of had to call on another plumber. I even mentioned that there had been water accumulating in the pan under my furnace, which I know can point to a clog.. but I felt this was somewhat ignored. Furthermore, I felt the owner of this company left me with really poor advice.. advising me to cover the return vent on my main level with a piece of cardboard, which was supposed to help cool down the upper level of my house quicker. He wasn't specific about how long to keep it covered, but I figured maybe 2 to 3 hours? Well after a couple hours my indoor ac unit starts making a terrible noise. At this point, I do some independent research only to discover that covering your return vent with a piece of cardboard is a terrible idea! So idk if the poor advice was with malicious intent and just out of ignorance. But that's my story.

After nearly a month of struggling with AC issues, multiple service calls, and no clear answers, I…read morefinally called Trenary and I'm so glad I did. Trenary showed up the very next morning, quickly diagnosed the problem, explained everything clearly, and had it fixed in no time. It was such a relief to finally have things working properly again. The professionalism, speed, and honesty were top-notch. Highly recommend!

John came out and diagnosed my burnt out fan unit, and after some effort, managed to find a…read morecompatible unit. He will make the effort to support you, and, after having used other local companies with mixed results, am confident this unit will last a long time.

I had a problem with AC and John came out a found the problem, he order the parts (coil) and…read morereplaced it. He inspected the system and made necessary adjustments and repairs.. The job was well done, he is knowledgeable and very professional.. He is my AC company if I need assistance.. I highly recommend him to anyone who needs ac repairs. Job well done..

I had a great first experience with Small Solutions HVAC. I called on a Monday morning, and they…read moreresponded quickly, sending a technician out that same afternoon. He was courteous, professional, explained his diagnostic process, and had our heat pump repaired in no time. Based on this experience, I'll definitely use them again. My only disappointment was learning they only service Mitsubishi mini-split systems, aw we have other brands in use on the property. Overall, I was very pleased with their prompt response, friendly service and reasonable rates.

Our AC breaks down on a Sunday at the beginning of a week of excessive heat. The worse possible…read moretime. But these guys come out Monday afternoon after a morning call, and all is cool when the leave a few hours later. What could have been a hellish week was avoided. Call Small Solutions to avoid big headaches.

Frederick air is Very good company to trust. I'm never…read morehome when they come because I'm at work and I completely trust them 100% every time they text me before they get there. They call me and let me know what's going on always show up on time very affordable and very responsive always answering the phone , I will always use Frederick air I had experience to walk with Dannie, Michael andJ Justin, and all three were excellent.

Last spring, we called Frederick Air to have a problem with our system diagnosed. I was not cooling…read moreeffectively. A friend who knew HVAC but was not licensed had already told us our compressor was fine. The tech Frederick Air sent out to diagnose our problem said we needed a new compressor and recommended a whole new system because our system was 15 years old and would only be a matter of time before other parts failed. If I hadn't known better, we would have paid thousands for a repair that actually only cost hundreds. Would our problem have been fixed with a new system? Yes, but at what cost? If we had replaced only the compressor that they said wasn't working, it wouldn't have fixed the problem, and they would have sold us an entire new system anyway. The company we ended up using found a leak, repaired it, recharged the coolant, and our house kept cool throughout the entire summer. If Frederick Air suggests an expensive new system, get a second opinion. How will you know if that is what you really need without a second opinion?

Had replacement water treatment (sediment filter, acid neutralizer and softener) systems installed…read moreyesterday. Excellent work from start to finish. The installers (Scott and Nate) actually upgraded some of the existing plumbing in the process of the installation instead of the cut-and-paste work they probably could have done. Very pleased with the whole experience, and would not hesitate to use Waltz plumbing & heating again. The bottom line price for the quality of work done was very fair in my opinion, compared to other estimates we got.

Timely response. They arrived as scheduled. Knowledgeable plumber with many years experience to who…read morefound a solution to our water issue. Very pleased.

Update December 2024. Our heat pump finally gave out. We were committed to relying on Advanced…read moreHeating to sell and install a new, quality heat pump at a reasonable price. After deciding on a replacement unit, their team of professionals installed the new unit. The entire process was smooth and absolutely proficient. We have been so happy with this company over the years, there was no question as to where we would go for a new heat pump. They are just fantastic.

Matt, the technician is thorough and knowledgeable. I had a question about what looked like steam…read morecoming off the heat pump a day after routine maintenance. It turns out it was perfectly normal due to the weather and the defrost coming on, but they answered my inquiry by getting right back to me even though it's a weekend and technically they are closed.

Bonnie and Allen,…read more THANK YOU. you helped out my brother-in-law who lives in Winchester, when he needed it. You were responsive, thorough, and kind. And pricing was VERY reasonable. Thanks, You guys are the best!

Very responsive. Work was done well at a reasonable price. I will use them again to inspect and…read moremaintain my HVAC systems.

After a scorching summer and a long vacation that ended with a trip to the hospital for my husband,…read moreI returned home and immediately noticed our AC wasn't working. I called J & J, a company I've dealt with before, and within an hour, William and Matt arrived at our house. They took their time to explain the issue and presented us with clear options, avoiding any pushy sales tactics. It was evident they were knowledgeable and genuinely cared about restoring our home's comfort. We decided to replace the 15-year-old AC unit. In the meantime, they were concerned about the excessive heat and provided us with a temporary AC window unit to cool the house. Within two days, Brendon, Evan, and David arrived with the new unit. They were incredibly professional, courteous, and knowledgeable. They promptly got to work, wearing shoe covers inside, laying down mats, and removing the old heavy equipment. They completed the repair quickly, cleaned up thoroughly, and ensured everything was functioning perfectly before leaving. Finding honest, hardworking, and skilled home repair teams these days is rare, but this crew exceeded our expectations. I highly recommend Johnson & Johnson and their three exceptional technicians. I also want to thank the in-office staff for keeping us informed and updated throughout the process. I wish all businesses operated like J&J.

I'm very disappointed with my recent experience with this company and its Comfort Program…read more A little over a year ago, I hired this company to replace the HVAC system at my rental property and paid approximately $14,000 for the new system and installation. I subsequently continued doing business with them and paid for their Comfort Program because I wanted the new system professionally inspected and maintained on a regular basis. During the most recent scheduled maintenance visit, the technician told me that the HVAC system is working properly and that there are NO problems with it. He was unable to identify or articulate any actual problem that needed to be repaired or corrected. Instead, during the visit, the technician discussed an optional iWave air-purification system with my tenants before discussing it with me, the property owner. What bothered me most was that the technician apparently brought up the fact that my tenants have small children and discussed how this product could provide cleaner air for their family. Naturally, after that conversation, my tenants wanted me to have it installed. I was then contacted and quoted approximately $740 for the system. After doing my own research, I also have serious questions about the value of this type of ionization technology. From what I have been able to determine, the real-world benefits of bipolar ionization systems such as iWave are debated, and I found plenty of criticism questioning whether the benefits justify the cost. That makes the way this product was presented to my tenants even more concerning to me. I have absolutely no problem with a technician identifying legitimate repairs, safety concerns, maintenance needs, or even recommending an optional upgrade directly to me. In fact, that is one of the reasons I pay for a maintenance program. But the technician specifically told me the system was operating properly and that there were no problems that needed to be addressed. What I do have a problem with is using a maintenance visit that I am paying for as an opportunity to market an expensive optional product to my tenants--particularly by tying the sales pitch to the health and well-being of their young children. My tenants are not authorized to approve repairs or upgrades to my property. Any optional products should have been discussed with me first. Instead, this put both my tenants and me in an unnecessary and uncomfortable position. I am now left explaining why I may not purchase a product that the technician has already suggested would provide cleaner air for their children. After spending approximately $14,000 with this company just a little over a year ago, I expected the ongoing relationship and the Comfort Program to be focused on maintaining and protecting that investment. I certainly did not expect a maintenance visit on a properly functioning, relatively new system to turn into an opportunity to sell additional products to my tenants. As a result of this experience, I have decided to cancel my Comfort Program. I want to pay an HVAC company for preventative maintenance, legitimate service needs, and honest recommendations--not for twice-a-year opportunities to upsell products to my tenants.