They had a lot of good reviews on Google so I didn't really dig. This is my experience with them. I…read moreneeded a kitchen sink faucet replaced. They told me it was $98 for the service call but that would be credited back if they did the job. Quoted me over $1000 to replace a kitchen faucet if I used their faucet. No other plumbing issues, the handle just broke off the old faucet. I asked how much the labor rate was if I just bought one and had them put it in and the guy said they couldn't tell me because it was job specific, and he'd need to see the faucet. Keep in mind this is a basic replacement, so I paid $98 for him to be in my house 10 minutes and he wouldn't even tell me the hourly rate. I went to Lowes, bought my own faucet and found a plumber to install for $135.

We had furnace fan start squealing and it was already beyond 18 years, so replacement was the only…read moregood answer. We decided to get BOTH systems replaced and we did get a discount. Daniel Marchand and Gary were not only professional , polite and cleaned up the mess after finishing the installation. They explained all the changes. We wouldn't hesitate to recommend them for HVAC.

Ok , a plumbing problem arises - who do you call? These guys ! They are a local company and can…read moremeet all your plumbing needs. I have used them before and tried others - they are clearly the best in my opinion - quality work, great prices and friendly staff. That's why they are my first choice when I need help to fix something that requires a professional. I like to try the simple things myself being a big DIY person but sometimes it's better to call a professional. I had a broken shower cartridge- they can be a bear to replace if they fail and they are not broken. The tech arrived on time and with much effort had me repaired in no time. Their fees are responsible and very competitive most times even better than the competition. I had them fix the shower and a shit off valve - the tech was friendly and helpful explaining what had to be done. If you need plumber - small jobs or large like water heaters - check these guys out - you will be glad you did. Highly recommended

Took five days to get an appointment. Best they could do was 7:30-8:30AM. At 8:20AM they called and…read moresaid they had to reschedule. Not happy with that, I said, "Maybe I need to call another plumber." Without hesitation, I was told, "That's OK, have a nice day." Really? You're taking a chance!

My dad and I had called over 6 different plumbing companies that advertised as being able to work…read moreon septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

Great plumber and guy. I have used Santos for over a decade. He is honest, fair and most…read moreimportantly an intelligent, and good plumber. He has fixed / installed shower and faucets (indoor and outdoor) for me. And I brought him to help fix poor work done by previous contractors. In addition he was good at trouble shooting leak and other issues. Use without hesitation

Santos is the owner/operator. He is smart,capable and reliable. Oh, and did I mention reasonable? I…read moream happy to recommend this plumbing repair business.

The guys did a great job! The bathroom is beautiful. They paid attention to detail and asked us…read morequestions on what we thought was best the whole step of the way. Very satisfied!

The reviews looked pretty good. So did the BBB rating. However, this company has mastered the…read morehard sell, and the lack of fee transparency. We received the attached proposal for $49,331.89. And we were told the pricing was only good that day, but they'd give us till Wednesday (5 days later). We asked for detail on the costs for the items in the proposal and were told no, they don't provide that. Renken was the second of three firms we met with. Firm #1 provided a breakdown and Firm #3 who we met with today, said they would do so. Also, their payment structure gives them 2/3 of the total fee by the time they do measurements? Good grief. Choose another firm! ***UPDATE*** Imagine my surprise when I got a call today (June 19) from Brent Renkin who called to literally berate me for using this platform to give a one-star review. He told me one-star reviews hurt businesses. He questioned how I could give such a review. The only point of clarification that he offered was that their pre-discounted rate is good for a year, but the discounts are only in place for five days "because of fluctuations in costs." He did confirm they don't break down their pricing in any way, including labor versus materials; said that's their process. As he continued pressing me about my review, also suggesting maybe I didn't understand everything? Toward the end of the call, he talked over me so much that I ended the call to stop the tirade I was being subject to. Seriously, who wants to work with a firm like this?

Great job installing a WATER SOFTENER on a well with iron. Prompt reply, excellent communications,…read moreprofessional workmanship. Phil has extensive experience with water softeners. He offered a clear explanation of what was needed to handle the iron. He explained how to size the system for maximum softening while accommodating the available pressure from my well, required for backwash recycling of the softener and iron filter. He was very straightforward about the potential problems managing iron. The iron itself tends to foul valves. He explained how to monitor and avoid this. I have had previous water softener services that tended to over promise and minimize any future issues. This left me disappointed when the equipment had trouble. Phil took the extra step of clearing some of my faucets that had restricted flow because of iron buildup. Fantastic silky water this morning.

Love them. They have done a lot of work for me. Always professional and nice to have around.read more

Chris and his team came out on a weekend and did the replacement within 30 minutes! Great value,…read moreprofessional service, white glove and efficient. He also educated me on what rough in measurements should be, he also provided discounts for me in the future as a repeat customer. Will shop again here.

If you need a quick cheap toilet installation the company is fairly prompt. But unfortunately the…read morecustomer service is in the "toilet". Chris did not have all the parts needed for the install in our home. Said he would be back when the parts came in but has yet to do so. (It's been three weeks) also had him install a toilet at my business and promised to replace the seat w commercial grade and that didn't happen. Also toilet rocks back and forth like it's on a pivot. No return phone calls no return texts. He's ghosted me... period. I absolutely do not recommend this company at all.

We had an emergency situation on Fourth of July weekend and needed immediate help and they did not…read moredisappoint. They were on time, responsive to questions, and very fair and honest. I would gladly use them again and would definitely recommend. Thank you!

Had lightning hit a tree beside my house and was surprised the damage it did to the electrical…read moreequipment throughout my house. Was referred to First Choice Plumbing by a friend, a very picky friend. Within 72 hours of my first call with this company I had a water heater, sump pump, GFI outlet, condensation pump, and a pressure tank replaced. Communication was excellent, coordinating with the insurance company went smoothly, and now I can sleep at night. Pricing was fair, work was impressive, and I got a warranty on that. All in all a positive experience. Finding a company you can trust to do the job right at a fair price is like searching for that proverbial needle in the haystack. I recommend this company, A+, and I'll be calling them again if I need more service. I'm pleased.