Honestly, the place is really run down. A lot of the trampolines show a ton of wear and tear some…read moreof the trampolines you can't even use. The staff is also made up of teenagers who really want to be anywhere but at work so the wait times and customer service are quite poor The couches are all broke, but my son's grandma bought him a year-long pass to this place and it has been such a blessing. I don't think I would renew here. I would try to choose one of the trampoline parks that are more kept up with, but having free access to this trampoline park is a bonus.

I have taken my son here frequently over the past few years. im very disappointed in the…read moredeterioration of this establishment. with the recent price increase i would have expected newer equipment. Things are incredibly run down and the intellibands still do not work to track the jumpers times and jumps. Also, the new policy of parents having to take off their shoes even if they are not jumping and just sitting is ridiculous! please fix these issues!!

My daughter had so much fun at Rockin' Jump. There is a special area for toddlers, and it was…read moreperfect. Unfortunately, people thought they were above the rules. Regardless, she had such a great time, we had to drag her out!

Worse place ever. Rudest group of employees. They bring their children with them, kids all behind…read morethe desk. Tionna has to be the rudest, most disrespectful person in Cincinnati. She has no empathy and she act as if everyone is trying to get over on them. That is not a good attitude to have for a work place geared towards children. Several times I went and the pungent smell of marijuana was on the staff members. I couldn't tell if it was Tionna, who was arguing with a customer at the time. As a pass holder I am cancelling due to this. This is not an environment I want my kids in at a place geared for kids.

The staff was all teenagers and they did a good job. My only complaint is whoever their boss is…read moreSteve, he called multiple times when we were there on Sunday ( while we were checking in and it rained so we were in the shop waiting it out) and then proceeds to list off a million things for them to do without asking if they're helping customers. And if the fear they all showed when the phone would ring was any indication of what type of boss he is, of course they won't interrupt him to tell him they're with a customer. He called almost every time we were in the building, I'm sure he wants to make sure things are running smoothly, but dang the whole place freezes in fear when the phone rings. On another note you all should do cabins and expand a bit. Take a look at Waco Surf in Waco. We've stayed in their cabin and it was a lot of fun.

I didn't even know this place existed before a few days ago, but it was a BLAST! I went with 2…read morefriends to try the knee boarding, it was first of all a very cheap day. $25 got us a generous 2 hours (20 minutes were added on as well for free) on the cable. The $25 was all inclusive of life jackets, cable ticket, board, and helmet. There are plenty of obstacles and trick equipment in the wake oval for you to try if you're up for it. I didn't fall off at all, but if you do, a potentially long walk awaits you to get back to the launch station. NOTE: Beginners should have good core and upper body strength. Some friends had trouble staying on the tow line due to the speed and jerky turns. I lift weights daily and do advanced hot yoga which really helped. You will get tired and need to take breaks too, they have a nice patio area for that. All in all, I'll be back and up for trying full wakeboarding next time. It's a cheap, fun (if you can stay up/hang on), and unique experience!

staff is overall very friendly except for the gross lifeguards and swim instructors. I overheard…read morethe life guards talk about "stripping" and they seem not too focused on actually guarding lives. I overheard one of the swim instructors talk about she hates children, which made me sick. overall, the other staff where very friendly.

I took my daughter to this location in the early 2000s. It hasn't been updated significantly since…read more- dated and overcrowded. Classes (yoga, anything in the pool) are packed. Plus, you need to set a timer to get registered for each session to be sure to get a spot. This is nonsense.

I went for my friends nieces birthday and I had a blast. It…read moreis kid and adult friendly so you can share the space together and but feel like you might knock someone over. There is adult nights on some Thursdays which I can wait to attend and just be a big kid again and it all that this place has to offer. The staff were friendly when you walk in and get your ticket from the counter. You will need to sign a waiver and you get the cutest socks to walk around and slid in. You might look done some of the slides and get scared but trust me it's not as bad as it looks!

Brought my grandkids who are 10,8,6 here last Saturday. Facility was very clean and nice. My…read moreoldest had an absolute blast! She loved every slide. Her favorite slide was the avalanche. My 8 year old grandson was afraid. He thought the slides looked like they went too fast. We did convince him to try a couple of the slides. He liked the yellow curly slide at the end. My 6 year old would not ride any slides. She's pretty little. So she didn't have fun at all. No slides small enough for her and playground was for 5 and under. So we paid $40 including socks for her to just stand there and watch. So definitely was a complete waste for her. Really think they need something for kids in that between phase. I really didn't understand why the playground has a 5 and under limit. Only recommend this place if your kids are daredevils or older.

If you are looking for the absolute best place to host a kids birthday party, look no further than…read morePump It Up West Chester. We celebrated my 7-year-old grandson Charlie's birthday with 15 of his favorite friends and family, and in my 66 years I have never seen a more organized, fun, and engaging kids party venue. From the moment the kids arrived, the experience was incredible. The first room was filled with amazing inflatable slides, virtual games, and obstacle courses that immediately had all the kids running, laughing, and burning energy. Once they had fully enjoyed that room, the party moved into a second huge arena with even more inflatables, slides, and games. It felt like the excitement just kept building. Meanwhile, the parent area was fantastic -- plenty of tables and chairs, lots of space to relax, and even massage chairs! Parents could comfortably watch the kids while enjoying the party themselves. That was a huge bonus. The final stop was the party room, where everything was perfectly set up for pizza, cake, and presents. The timing was flawless -- music playing, kids engaged, food served right on schedule, and the energy stayed high the entire time. But what truly made this party unforgettable were our incredible hosts Marwa and Mukhayyo. From the very beginning they were actively watching all 15 kids, making sure everyone was safe and having fun. They did things that went far beyond expectations -- moving shoes and water bottles from room to room, helping organize the kids, and even taking photos throughout the party that they later turned into a video to share in the final room. When it came time for cake and gifts, they coordinated everything perfectly. While the kids were finishing pizza, they cut the cake, organized the gifts, and then led the entire group in a loud "Charlie! Charlie!" chant followed by a huge Happy Birthday celebration that echoed through the inflatable rooms. Their energy, kindness, and attention to detail made the whole event feel effortless and incredibly special. If you are searching for a birthday venue that will wow your kids and make the entire experience easy and memorable for parents, there is no place better than Pump It Up West Chester -- and there are no better hosts than Marwa and Mukhayyo. An unforgettable experience from start to finish.

Great set up…read more However, while there for a party with my kids today, I actually took the time to suggest an Epilepsy or Light Sensativity warning to their 2nd rooms. The second rooms contain flashing lights of multiple colors from almost every direction. Not typically an issue, but being warned in advance is nice. My issue is that as I was leaving I got to overhear the entire front desk staff of five women mocking Epilepsy, the idea of printing a warning or having one posted, and repeatedly spouting, "Not my problem." They, not realizing I was within earshot, immediately groaned and covered their faces as I stepped up and confirmed that I had indeed heard every bit of it. If your child is light sensitive, knows someone who is, or you just find mocking disabilities as revolting as I do, find somewhere else to host the party.

This place is pure nostalgia - family owned and operated…read more They have special nights and events for special skating events and the concession stand is stocked with fun drinks and food options including blueberry boba lemonade and soft pretzels. They also have an arcade as well as skate rental but the place could use an update since the lockers are the same as when I was a kid in the 90's. All in all a fun date or family night and not too expensive either.

Great place to take the kids to learn to skate...so much fun for all ages! The snack bar is also a…read morenice area to sit and watch the kids skate.

Wife and I love Color Me Mine! It's a great place to spend time together or with friends. We often…read morecome in to either paint something for our house together or make gifts for someone else around the holidays. It's always a nice and calm atmosphere with friendly staff. Some of the pieces can be a little overpriced, especially when you can see that they were made in bulk in China. Otherwise, I highly recommend!

This was a very cool experience my wife and I did a short time back. They have all sorts of things…read moreyou can paint on such as plates, cups, and other various things. I did a plate and a mug and my wife did a plate and an adorable little bunny. The staff was super helpful and the pieces seem to be high quality. Also the prices were very reasonable. We definitely want to come back and paint some more stuff.