We came here over Christmas break and wow... it was a LOT, in a mostly good way. This place is huge…read moreand packed with things to do. Trampolines, play structures, ball pits (for little kids and older kids, which my son loved), plus an arcade-style game area--def more variety than most indoor playgrounds we've been to. Fair warning though: the ball situation is a little wild. Balls everywhere. I felt like I spent half my time tossing them back into the right pits . It was also really busy, so expect noise and movement in every direction. That said, the energy was fun and my kid was entertained the entire time, so I'll take the chaos. Couple quick tips: wear grippy socks (they're required), and plan to spend a little extra if your kids want to hit the games area too. Overall, hectic but fun, and a solid option when you need to burn off kid energy esp during winter break!

It's a good place. The price is a bit steep, but I think they know they're the only place like it…read moreon this side of town. I was here on a Friday night and it was PACKED. Keep that in mind when bringing little ones, or kids who might not do great when it's so overly crowded.

Why was the bathrooms not working!!! Why is there not hand sanitizer everywhere! The place could…read moreuse so air fresheners or smell good sprays... Kids can be messy/grimy. I feel like this place can be better prepared fs! Its ridiculous that you are charging for parents to get in also. The parents are not jumping! You should be charging ppl who jump only!. The kids enjoyed it tho. We had a nice party. Of course we brung our own every thing. But the staff was barely around to help. Like they only stayed at the front door, monitoring who came in/exited.

I would give them a zero if I could! First I wrote a review on their fb page and since have been…read moreBLOCKED! And of course my post removed! The owner is rude! She arrived 20-30 minutes late, made all our party of 20 sit on the floor refused to let us sit on chairs but allowed others to use the chairs! When asked why she told us to mind our own business! Pick another place and save yourself!

Big Air deserves every bit of its 5 stars. We had an absolute blast spending 7 hours there. The…read moreactivities were awesome for active people of all ages, from tackling the zip line and mechanical bull to conquering the high ropes course, battling in extreme dodgeball, and diving into interactive VR challenges, obstacle courses, and so much more. Everything was super demanding, delivering a real heart-pumping workout that left us all exhausted and ready to sleep like logs. The staff was incredibly friendly, making the whole experience even better, and the prices were affordable for such a packed day of fun. I'd go back in a heartbeat!

My grandkids had fun. Big place. Wish they had more things for little kids (not toddlers, 5 to 8…read moreyear olds). We got food and drinks, I paid with cash. Clerk asked if I wanted my change. What kind of crap is that?? YES, I WANT MY DARNED CHANGE! I feel like they're trying to force me into giving them a tip, and I'm not going to be forced into it. This is one of the most disturbing trends in retail business. The other disturbing trend is businesses asking if I want to "round up for a donation" to some random charity. NO! I'll donate ON MY OWN if I want to donate to anything. This is just disgusting.

We've been to a handful of similar indoor playgrounds, and this one is hands down the cleanest and…read morethe one I feel the most safe bringing my kids to. The staff member at the front is always on it--no corners cut, super attentive, and clearly takes the rules seriously. I really appreciate the setup where adults can't just wander in without a child; that extra layer makes a huge difference for peace of mind. Everything feels well thought out, organized, and genuinely clean. My kids always have a blast here and honestly don't wanna leave.

Great place to go. kids love it and have a fun time everytime they come here. Food, games and for…read morekids of all ages

Tina was nice and helpful the place was clean. Happy there wasn't too much light flashing and the…read moremusic wasn't too loud. It wasn't overly crowded also which was nice for us and the kids.

The place was fun. They have a section for toddlers/babies. The bigger play area is for the older…read morekids. The slides are super scary. But everything seemed cleaner than most indoor playgrounds. We'd come back. All adults sigh waivers and you must have socks on. No Shoes when you enter.

Variety of engaging toys and learning boards for infants as well as children of other ages. Very…read moreclean. Lots of coffee options for parents is a big perk. We'll be back!

It's a well organized and thought out play area for the littless !! My one year old had a ball. I…read morehad no worries while there it's a safe play area and it seems to be cleaned very well also staff was very polite and friendly which you don't find often..lower admission would be nice and the food prices are pretty high as well ..

Everything was clean and staffed was really nice. My daughter loved the Easter Egg hunt!!!read more

This is a very clean environment. The staff is really nice. Everything seems new and fresh and not…read morecrusty.

This place is Very Very Bad. First You have to go through metal detectors. Not clean at all. Once…read moreYou enter You realize the whole place is run by kids. You don't see anyone over 17 working there. I got Two passes for the boys only to find out they were too short to get on any attractions which the Young girl could of said at the register before we bought the passes. After a hour of the boys playing the límited arcade games I realize the crowd turned kind of dangerous and reckless. Loud cursing knocking Young kids OVER. On the way out they had a Very Very límited selection of prizes for tickets. This is suppose to be a kid place it's NOT Very unsafe. Will NEVER being My child back.

They have lots to do. There's miniature golf, laser tag, bowling, bumper cars, go karts, a…read moreplayscape, virtual reality rides. The laser tag and go karts are a lot of fun. There's also a ton of video games. It seems many are out of order depending on the day, so I wouldn't come just for them. I haven't been on a weekend night, I heard it gets crowded though.

Attended a birthday party here. Nothing stood out as better or worse than any other kid place…read more I did like how close the party room was to the action because there weren't any seats for adults in the party room, which was fine for the short time we were in there but plenty of seating in the general space. Staff was friendly and kids had fun.

I have been here several times with my 7 year old granddaughter. She has a blast and every child in…read morethe place is smiling ear to ear, which shows DL is doing the right thing. The food is good and the staff are very friendly and competent. The realist looking dinosaurs are the icing on the cake.

We stopped by here in passing and are so happy we did! The place is one of the cleanest play areas…read morewe've been to. The kids had a blast and there's fun play area for littles and big kids alike. We loved the little driving course and slides. One thing the kids really liked was the games you could play when purchasing a card were "play till you win". So we came home with lots of stuffies and duckies! Highly recommend and we will be back!

Kids Empire is pricing themselves out of being a family friendly place for kids to enjoy. Compared…read moreto other indoor play facilities, Kids Empire is on the high end for cost, especially if you have multiple children. For my family of 3 kids, it's $60 for a day worth of entry and we typically only play a couple hours as my children are 3, 4 and 5 years old. Even when purchasing the punch card, entry is still $15.90 per child. We were able to see past the expense and still came to enjoy a few hours of occasional fun at Kids Empire. Just beware the price point and there are no family/ multiple children play pack options. My real frustration occurred today. I've had previous customer service unsatisfactory experiences here with staff but was able to reach out to upper management and they were able to work to resolve issues. Today, they were not!! I wanted to plan my daughter's birthday party at Kids Empire and the package cost was going to be $349 for 2.5 hrs of reserved space, up to 10 kids (we were going to have 6) and we were bringing in all of our own food and drink. I was originally told and quoted by an employee that is no longer there (but was last week) that all adults were included in the party package and no additional fees would be added. I went to book my party today and was told with the amount of adults, each (above the 10 limit allotment) would be $15 each. This was going to price my already $350 party to over $550 plus keep in mind, I still was going to bring in all food and beverage separately. I was flabbergasted and beyond frustrated for a $15 "adult fee," for what?!?! I reached out to Fadi and Jerry, upper management and Director of Operations to express my concerns of what the $15/ adult fee was going towards-- above the party package. I was told this is policy. This is a crazy policy, in my opinion, to charge adults to literally stand around, celebrating a 3-year-old's birthday to sing happy birthday and then leave. I understand completely and I'm totally fine with paying for each child and any additional food charges, but this is supposed to be a KID's Play facility and family friendly experience! The management team was not willing to waive these adult fees which priced my party to an unreasonable cost for a few hours, especially compared to other play facilities in the area. They were also willing to lose my business of $350 + dollars for a birthday event. I was told if they waived adult fees, there would be no Kids Empires in years to come because this is a business. I understand everyone is in a business to make money but this is supposed to be a KID's BUSINESS facility. My adults were not going to participate in playing in a kid's jungle gym. My opinion is save your money and go to a family friendly, more affordable place for birthday options. Most kid's places are willing to work with you and NOT lose out on opportunities to book your business. Kids Empire might not be in business in years to come because they are pricing families out of affordable options for an afternoon experience. It was evident today when I walked in and no customers were at the facility playing. Too expensive!!! Management not willing to work with their customer base!