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    Services - Kids Empire

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    9 months ago

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    5 months ago

    Place is awesome! All the kids had a great time. Very clean and safe. Staff was friendly.

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    8 months ago

    Everyone was very friendly. The place is super clean and lots of things for the kids to do.

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    2 years ago

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    2 years ago

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    2 years ago

    This one of the cleanest places I have ben to and the staff is very professional, highly recommend.

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    Kids Empire Sterling Heights

    Kids Empire Sterling Heights

    (21 reviews)

    We stopped by here in passing and are so happy we did! The place is one of the cleanest play areas…read morewe've been to. The kids had a blast and there's fun play area for littles and big kids alike. We loved the little driving course and slides. One thing the kids really liked was the games you could play when purchasing a card were "play till you win". So we came home with lots of stuffies and duckies! Highly recommend and we will be back!

    Kids Empire is pricing themselves out of being a family friendly place for kids to enjoy. Compared…read moreto other indoor play facilities, Kids Empire is on the high end for cost, especially if you have multiple children. For my family of 3 kids, it's $60 for a day worth of entry and we typically only play a couple hours as my children are 3, 4 and 5 years old. Even when purchasing the punch card, entry is still $15.90 per child. We were able to see past the expense and still came to enjoy a few hours of occasional fun at Kids Empire. Just beware the price point and there are no family/ multiple children play pack options. My real frustration occurred today. I've had previous customer service unsatisfactory experiences here with staff but was able to reach out to upper management and they were able to work to resolve issues. Today, they were not!! I wanted to plan my daughter's birthday party at Kids Empire and the package cost was going to be $349 for 2.5 hrs of reserved space, up to 10 kids (we were going to have 6) and we were bringing in all of our own food and drink. I was originally told and quoted by an employee that is no longer there (but was last week) that all adults were included in the party package and no additional fees would be added. I went to book my party today and was told with the amount of adults, each (above the 10 limit allotment) would be $15 each. This was going to price my already $350 party to over $550 plus keep in mind, I still was going to bring in all food and beverage separately. I was flabbergasted and beyond frustrated for a $15 "adult fee," for what?!?! I reached out to Fadi and Jerry, upper management and Director of Operations to express my concerns of what the $15/ adult fee was going towards-- above the party package. I was told this is policy. This is a crazy policy, in my opinion, to charge adults to literally stand around, celebrating a 3-year-old's birthday to sing happy birthday and then leave. I understand completely and I'm totally fine with paying for each child and any additional food charges, but this is supposed to be a KID's Play facility and family friendly experience! The management team was not willing to waive these adult fees which priced my party to an unreasonable cost for a few hours, especially compared to other play facilities in the area. They were also willing to lose my business of $350 + dollars for a birthday event. I was told if they waived adult fees, there would be no Kids Empires in years to come because this is a business. I understand everyone is in a business to make money but this is supposed to be a KID's BUSINESS facility. My adults were not going to participate in playing in a kid's jungle gym. My opinion is save your money and go to a family friendly, more affordable place for birthday options. Most kid's places are willing to work with you and NOT lose out on opportunities to book your business. Kids Empire might not be in business in years to come because they are pricing families out of affordable options for an afternoon experience. It was evident today when I walked in and no customers were at the facility playing. Too expensive!!! Management not willing to work with their customer base!

    Kids Empire - kids_activities - Updated May 2026

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