The place needs a serious deep clean, the floors were filthy, toys are old, broken, and dirty. The staff working there are rude and do not care whether toys are placed in the correct areas . You really need to invest in some new equipment and hire a cleaning company asap! Never again returning! read more

One of the filthiest and most unwelcoming indoor play grounds. The idea was great and we came first few times everything was decent, but as they were getting busier I guess they either failed to hire more attendants or they don't pay enough for them to care. There's dust layer on the equipment, the dress up section is like a garbage pit, the bathrooms are dirty. It's very very difficult to find someone to assist you once you paid your entrance fees and bought your socks. Also, the attendants don't hear you when you explain you don't need the socks because you've been here many times, they keep pushing you to pay for the socks and ensuring you the socks you have are not the proper ones. After that you won't find any attendant until someone else will show up at the doors, mind you the place is not busy at all, at least during the times we were there. Also, they advised as having cafe, nothing works there so they can't really sell anything and whenever you ask to pay for water or some kids snack the attendants take it as a personal offense. PLEASE HIRE BETTER AND NICER ATTENDANTS ITS A KIDS PLACE NO NEED FOR RUDENESS DIRT AND NEGATIVITY read more

The concept is right- but this place is filthy and the workers are disinterested in moving about and keeping things in their right place for the next child to have a real place experience- it's 100 degrees outside in Orlando- it would be great to have a place to co e and play with a little one. Wash a toy, take a mop to the filthy doors, throw away broken toys and keep up with the place as well he say goes along. It's time for new management. I do not recommend. read more

I'm from out of state and wanted to find something for my 2 year old to do that wasn't a huge amusement park. we saw this place the night we got here and I kept mental note of it for later. Pro's: has different areas for different aged kids. Cons: - the staff is SO RUDE. Apparently I'm not the only one who thinks this. They are condescending without a shadow of a doubt. I usually give people the benefit of the doubt but I can't for this one. For a kids place, the first impression is not warm and inviting to children despite its playtoys. Also, the business's response to those other reviews about being rude is "we take safety very seriously. Any rudeness was Ill-intentioned. No accountability. - like everyone else, I think the buy socks for everyone rule a scam. The floors were dirty and actually sticky and not slippery at all. They obviously don't take safety seriously if they aren't willing to clean their facility. - and, for 15 bucks a kid plus 4 bucks for the socks, the socks should be included for free if they're so adamant about it. Overpriced even without the rude and dirty cons. Do better and take accountability. Parents are doing the best they can and we really don't need a kid place to be mean, rude, and condescending to us. read more

This is false advertisement. Once you get there they charge full price for both of the kids. They will disclose upon arrival that's it's only for the first five children that are entitled to the offer. I would give no starts but's not an option. read more

Kidiverse - False Advertisement!!! It does not say on their ad that it's only the first five children. - Indoor Playcenter Near Me - Orlando, Florida

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My son loved this place! We came on a weekday and it was not too busy (which is always good) It's an indoor playground with plenty of stuff for kids. Also the staff was friendly upon entering and leaving. We've gone back a few times and love it. read more

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Where should I start! Kidiverse is beyond amazing BUT what made our experience spectacular was the service, partnership and professionalism that Melissa and Destiny exuded. They made my princess' Unicorn themed party epic. They worked tirelessly and made the process easy and beautiful for us. All the children enjoyed themselves and had a wonderful time at the party, so much so, that they didn't want to leave. I cannot have another party elsewhere, because Melissa made our experience ecstatic. Thank you both so much for everything, the Rankine family appreciates all your hard work in making our baby's party memorable. read more

Kidiverse - Unicorn Themed Birthday - Indoor Playcenter Near Me - Orlando, Florida

Emma was amazing in helping us out and showing us what we needed to do on our first time being here

It may be fun for the kids but their customer service is undesirable the front desk girl had an attitude for no reason then she made an insulting assumption. I understand the no public restroom policy but she jumped into my conversation with the nice lady just to be rude. NEVER visiting again. Good thing THI Fridays were so nice and let me use the restroom with a smile read more

The bathrooms were absolutely filthy. Like other reviews have stated this place would be revived with brand new flooring and routine cleaning/sanitation. Many of the toys were broken and out of place. I wouldn't revisit this place. read more

Place is a scam. Over priced for what it is. Have bought multiple pairs of "their" socks from past visits. This last time we come and accidentally bring a pair from a different jump place (socks are identical rubber pattern on bottom). They force us to once again purchase new ones for $7. Even as a spectator I have to purchase a pair. Meanwhile, the worker there is walking around in Crocs! read more

Gerard was super helpful and my boys had a blast. There was so much to do and we will be coming back

Neo this place is so fun me and my family had lot fun here and my Sister and my nephew and my niece they liked this place so much that they want to come again and so thank you so much read more

my Daughter gave a birthday party for her 9 year old daughter and my granddaughter Egypt on Saturday 1/3/24. Our host was KJ and we had a ball. He was so caring, thoughtful and helpful. He catered to our every need. All of the kids were thoughly wiped out from the fun that they had. KJ made everything so easy for us and everything ran so smoothly. When you give us an affair and the host makes it all worth while, it's a total thumbs up and a huge thank you. Sandra read more

The kids had a great time! There are so many things for them to do. Also the staff is extra friendly, especially Gerrod. He was very helpful and quick with processing us when we arrived to start our fun day. read more

Expensive even if it's free!! Dirty, small, smelly, and they charge too much. I give them 0 stars if I could read more

My 3 children LOVE this place!! It's safe! It's clean! There's always someone walking around periodically and wiping down all toys. The price isn't too bad! We come here often! Will def recommend! The ppl complaining about the socks dnt get it... no one needs to be in there with sneakers on!! It's disgusting! If yu don't want to play the watch your kids from the entrance. It's an interactive indoor playground! Play wit your kids you lazy parents! The toys are mismatched because they're played with my children who don't care if the match. Why throw away 2 drumsticks just cause one is lost? Keep it and some kid will find it useful! This place isn't really for 12/13 year olds... this more kids younger than 10. I would say... it's a great place! These other reviews are really disheartening! If you have children 10 and under is a no brainer! TAKE THEM! read more

This place was very fun. I took children ages 6, 9 and 11. They enjoyed it a lot. They even had a character that came out to take pictures with the children. I didn't give it five stars because it can get boring after a while for bigger kids. They had popcorn, pizza, and ice cream too! Can't go wrong with that. read more

This place is awful. Only redeeming quality is the jungle gym climbing structure in the middle. Facility is a compilation of mismatched toys crammed into a square room. Tiny toddler area full of junk toys. They also force you to purchase their grippy socks. It's expensive for what it is. Don't waste your money. Just take the money you were going to use and invest in an Orlando Science Center pass. read more

All I can say is "Wow!" Obviously some haters have been leaving their reviews... This place is FUN and super CLEAN! Never mind the reviews that state otherwise! Take your littles here and let them have some fun in the sun but with God given/ man made/ blessed air conditioning! read more

it's very small compared to most soft play facilities we've visited worldwide, but the space is well used. it's just enough to fire the imagination of our 6 year old, and he spent an enjoyable hour and a half playing. no real food - just bags of chips - but there's plenty of eateries nearby. your wristband allows re-entry if you want to leave and come back. read more

Not a great experience. There are limited workers and poor customer service as a result. They require kids AND adults to purchase their socks for entry. The playground structure is nice, but generally everything else is in disrepair. The hockey, shuffle board, and other game tables are broken beyond repair. Their playhouse areas are disorganized. In general, there are better indoor options for kids at a better value. read more

I went there for the first time on 2/7/22 with my 16 month toddler, who still prefers to crawl v. walk. We were the first ones there and it was dirty! Two employees at the front desk, no customers, and no one cleaned the night before or before opening doors. They interviewed cleaning staff while we were there and did a walk through, so obviously they are aware of the issue but still open and charge admission when they clearly aren't meeting standards especially in covid era. The place smells like mildew, my child's hands and the socks were black after spending two hours there and only 4 other children. Worst part my child caught a 48 hour stomach bug. She threw up that night in her crib and all the next day. I will never go back there! read more

I am sitting here 2/16/22 in the lounge at Kidiverse. My 3 boys and one other girl are here. There are two ladies working. They have been constantly cleaning since I got here. There aren't even enough kids here to require so much cleaning. I have taken my kids to every indoor playground and this is the first time they haven't gotten bored and asked me to go home. read more

I was really happy when this place open on 12 Feb 2021 and share with my mom group, share social media my experience , staff WeRE great , managers amazing listen the customer, providing excellent customer services , talking about projects etc , beautiful Today 04/07. My birthday btw I decided invite my friends and kids to spend evening and celebrate with the kids and the manager made the most awful and terrible experience that was never live , the manager was rude disgusting with little intelligence without any knowledge of customer service and communication. haughty. She tried Explain her NEW policy in a haughty way, he called us a liar because he did not believe that we had already been in that place we never receive free socks in the opening, we never pay the rate that she charge today And we has not problem with that but she was RUDENESS disrespectful and arrogant, basically our money nothing to her business expect them as clients, mothers and professionals, she is ignorant that doesn't know I'm not just a customer , I'm a customer that can plane 3 Birthday party there and I can referral 6 or 10 moms in my circle to visit that place and make party and play dates there ,she has no idea how that business work and she never can be like that from us because my money is what pay her salary. But I would not said that because definitely he is not manager because he is educated and informed And I will share it with my mom groups YouTuber and Influencers social media , because people doesn't understand how to work with mom and children cannot be working in that kind of place That manager is a cancer for that organization that will end with that project in hope the owners read it So if f you are going there keep in me mind 1) manager rude and nasty 2) pay $20 with taxes And socks per kid over 12 month old plus your socks . 2) no sibling rate ( in the openings the rate was % discount sibling ) like All the playground does 3) food is terrible but make sense terrible manager terrible food 4 they post children pictures without parent autorización I hope be contact for the owner because that hard time I experience there should be indemnizado read more

Super misleading and expensive for absolutely no reason. They require adults to buy the grippy socks which are extremely overpriced for literally no reason and charge $11 per extra person and when was questioned on that policy they stated that it was because they didn't want more adults and children in the facility as if anyone over 16 would come to a place called Kidiverse just for fun LMAO In my personal opinion your best bet is to spend your money elsewhere because if you come here you will literally spend $70 and it will not be worth it. The place looks really crammed and the toddler play area was full of toys that did not even look cohesive to the area, not to mention when I was leaving the facility I heard the loudest scream from one of the moms and overall is a very negative overwhelming experience. read more

My husband and I were on vacation with our 2 small boys . We thought to give this place a try . I honestly have no complaints . My 1 & 2 year old had so much fun . There was plenty for them to do from slides to a toddler area and more . We went on a Thursday morning and there were only maybe 2-3 families . The staff was friendly and constantly cleaning and picking up the toys . Would 100% recommend Kidiverse read more

Very clean place and full of hours of activities for my 2 kids 9 and 6, it's great to have a place like this that isn't an all day activity like disney but also not a small boring playground keep it up read more

Avoid booking any birthday party package there like the plague! My family originally planned to have my one year old niece's birthday party outdoors at a park when the forecast for the day was looking pretty bleak, so we had to change plans. I called up Kidiverse to ask if there was anything we could book for only 6 adults and 2 kids. They offered a private room for $200, excluding everything (socks for everyone, entrance fee for everyone, food and drinks). Only after I booked it and paid did they then call me to tell me about all these additional changes. Oh but they had waived the "service" fee, they said. At that point, it was too close to the party time so I just went with it. What a mistake. The private room was beyond sad and pathetic - balloons looked like they had been there since the fall of the Roman Empire. Dimly-lit room because half of the lights were out. No music or anything fun in the room. And the pizza we purchased separately? They ordered it from Domino's or Little Caesar's and it arrived an hour before we arrived (and before we said would be our start time), and it was unsurprisingly cold and gross. My dad took one bite and that was the first and last bite that any of us took. They don't allow you to bring outside food so that they can get cheap outside food that they turn around and sell you at an up-charge. And no wonder they agreed to "waive" the "service" charge - there was no service at all! And the private room I booked for $200, which excluded everything except the dusty old balloons, they kicked us out of after 1 hour, even though there was literally no rush on their end to do so. Not crowded. Not needed by another party. Not closing time. Just because. When I originally called, the person who answered said it had to be booked a week in advance and couldn't be done, and I really wish that was the end of that. Then I got a call from someone else from Kidiverse offering this to me as to do me a favor. It ended up being a total con that, all in all, cost around $300 for nothing except a sad room and some crappy pizza. I would give this zero stars if I could. 0/10 do NOT recommend! read more