general, "rec center" care. Open play, open crafts, mixed age groups, miscommunication with directors. I met the group at the pool for the field trip, and it was very disappointing. My daughter asked to go anywhere but back here. read more

This summer, I decided to try something new and enroll my 9 and 5-year-old sons in summer camp for the very first time. They attended Kidcam Camp in Slidell for about 2.5 weeks. While I had high hopes for the experience, unfortunately, our time with the camp was overwhelmingly negative and left me with serious concerns about the safety, attentiveness, and communication of the staff. During the second week, I arrived at aftercare to find my 5-year-old sitting shirtless at a table, completely unresponsive, with his head down. My 9-year-old was at a different table. They were the only children left, and there were two counselors present--Jill and a teenage staffer. Jill casually mentioned that my younger son didn't want to put his shirt on because he was hot and had been repeatedly asking when I was coming. But something felt off. When I reached him, I realized he was foaming at the mouth, eyes rolling back--he was having a seizure. I screamed for them to call 911, and he was rushed to the hospital. I still can't understand how a counselor could miss the signs of a 5-year-old in distress. Why wasn't I contacted when he kept asking for me? Why didn't anyone notice the seizure before I arrived? Despite this terrifying event, I allowed the kids to return the following week because I didn't want to take the experience away from them. I believed it was not the camp's fault he got sick--but a clear lapse in attentiveness. Then, another issue arose. My 9-year-old confided that while on a movie field trip, another camper threw a drink and popcorn on him and his brother. I was never notified. When I brought this up with Jill the next morning, she acknowledged it happened, but I was extremely upset that no one thought to inform me. Later that same day, I received a call from a staff member I had never met, asking me to pick my son up due to an "incident." When I arrived, I was told my son had hit another child and that the director and Jill decided he should not return to camp. There was no conversation, no opportunity to understand his side, and no communication from the actual camp director. This sudden decision, paired with the timing, felt more like retaliation than genuine concern--especially considering how I had challenged their communication that same morning. My son has no history of behavioral issues--he was awarded a "Good Citizen" award just last school year. To be abruptly dismissed without any real discussion was both hurtful and unprofessional. While I did receive a refund for the remaining week, the emotional impact and disappointment linger. From a lack of supervision during a medical emergency to poor communication and questionable disciplinary decisions, my experience with Kidcam Slidell left me with more worry than trust. I hope this review encourages the leadership to take a deeper look at how children are supervised and how parents are communicated with. Every child deserves to feel safe, seen, and heard--and unfortunately, mine did not. Jill is sensitive and unprofessional. read more

My kids have been attending Kidcam in Slidell for less than 2 weeks. This is their first time ever attending this specific camp, but have been in camps/ daycare/school since they were a few months old and never an issue. My 4 year old has a ton of energy, a little bit of trouble keeping focus and keeping still. Over these past 2 weeks it has rained almost every single day and the campers have been stuck inside. My four year old had some issues with that and we were told he was unable to follow directions and it was too much so they stated he was not allowed to come back. One of the teenage counselors told my ex husband when he picked the kids up. Not the director, not an adult, a high school aged kid. So i sent an email asking what exactly happened. No response. 2 days later I got a very ugly email from the director who i have spoken to once. In this email she states numerous lies, even claiming she spoke with me many times and I hung the phone up on her. I was actually taken very off guard when I read this email because I have had no negative or heated interactions with her, i really haven't had any interactions with her. So i called her to address this to which she hung up on me. (I have the conversation recorded.) So i sent an email to the camp explaining what happened in great detail, taken 100% accountability for my son's behaviors, stating I understand he is a lot. The regional director, Dani Glass, wrote back citing their policy, not once addressing my concern with the director, Jill Jeffery. One of my girlfriend daughters was in camp there and they left her kid in the bathroom at the movies. Another friends son went there, the counselors were not watching and another kid held him in a headlock and he couldn't breath. My kids told me the counselors are on their phones all day and don't interact with them. My friend's niece is a counselor there and she even told me tonight when i called to ask some questions that they are told to just make sure the kids survive. It is the most disorganized and disgraceful place. All i wanted from the email was an explanation of his behaviors, in no way shape or form was this so called director appropriate for responding the way she did with her lies. The only reason i even sent the email to begin with was because she sent a high school aged kid to tell us my son wasn't allowed back. Had she come out and said it, we wouldn't have needed a further conversation. The lies this Director told in this email can be proven by phone records and recorded conversations that she is lying. What she said is slander and I do plan on taking legal action. read more

This camp is not suitable for ANYONE. They hire teenagers who bully children, say things like "Shut the F Up" and "You are pissing me off." Counselors repeatedly made negative comments about campers' weight and appearance. Several counselors were over heard implying that a female camper was sexually promiscuous. The level of unprofessionalism was mind boggling. A child stomped on my child's leg and when he tried to get a counselor for help, she kept scrolling on her phone until the situation escalated out of control. One counselor threw ice at my son and did not receive any consequences. The staff do not know what they are doing or care at all about children, and the leadership team is honestly not any help. The children are often held in small rooms without engaging activities for extended periods of time due to a lack of planning. It is not at all worth the money. There are far better camps in the area. I ABSOLUTELY DO NOT recommend. read more

Here is my story. My daughter is 6, my son 4.. Now, to get my daughter into a camp is easy, everyone takes a 6 year old. But for my son, now most will NOT take a 4 year old. But Kidcam Camp will. My kids go to the Aurora United Methodist Camp location in Algiers, so that is the one I can speak to. They love the place. They have tons of activities and every day return home with a new piece of Arts/Crafts to show off. The price is very reasonable. The hours are perfect for a 2 parent working family. I recommend it. You get far more than your value here. Are there higher end camps around, sure. But, you'll pay a much higher premium. And honestly, I cannot see what you would get for your extra $$$ That you cannot get here. I love this place, easy to get to, affordable, long hours and my kids love it too. What else could you ask for? read more

Owner "Mario" is rude and unprofessional. This man waited until 1030 PM on a Wednesday night to call and say my son was not allowed back at his camp because he got into an altercation with another child. When I told him that my son was kicked in the stomach and defended himself, he stated that my son was just not a good fit for his camps, "there are normal kids at his camps". WOW!! What a jerk, parents beware of the things taking place at his camps. read more

My boys had a great time at this summer camp last year summer of '14 and will be looking into the details of '15. Even though the boys aren't the best of swimmers they came from the camp new and more aware of the water. read more

I am just appalled at how rudely the campers of this program act and how the camp counselors do not discipline them very well. My family and I paid almost $200 to have a great day at City Park. We arrived to see that Kidcam was having a field trip that day. We didn't mind. We just figured we'd have to wait in longer lines. We entered the park to begin our family day of fun only to have the reality of the situation quickly set in. To make a long story short, we were trampled by the campers so they could cut in front of us in line at least five times. One of them even stepped on my daughter's foot while cutting the line. Another of them was yelling profane things on the Ferris wheel. Speaking of the Ferris wheel, the operator of the ride had to actually correct a camper while the group's counselor was on her cell phone. And why are parents paying big bucks for this camp? They would have the same supervision leaving their children home alone! The whole experience was like watching a freak show. I would never put my child in this type of camp. I was, however, comforted by the fact that I could call Kidcam's corporate office and explain what happened. Well, this got me nowhere! Melissa on the other end of the line blamed the whole thing on City Park! Are you serious?! She said that it was the park's fault because the park should have closed itself to outside visitors since Kidcam had a field trip there. Wait, what! She went on to say that the counselors do an excellent job of watching the children. So why was that counselor on her phone letting the Ferris wheel operator correct the children in her group? I ended the conversation just explaining that I wasn't trying to be rude but that I just wanted to report it. I will definitely be calling City Park prior to our next visit to make sure Kidcam isn't having another field trip to ruin our family time. read more