I love this little spot in Mandarin -- the staff are friendly and there's a really great selection of items. Clothes, toys, shoes, everything. The prices are unbeatable. The quality is there and you don't have to hunt for it. Shopping for my niece is a fun experience and I always leave with at least 10 items. There's goodies for almost all ages, boys and girls. Fun fact - they also do military and first responders discount! read more

I had an absolutely horrible experience "selling" with kid to kid. First off the workers couldn't even offer me a cart or to even open the door for me watching me struggle as I brought in several boxes literally large, moving boxes worth of things. They asked if everything was freshly laundered, and if all sets were together to which I confirmed, yes, and they were. The older lady who checked me in only told me a couple items she was not accepting, and then walked off the whole process was 100% unclear on what was being accepted versus what was being declined. I 100% understand that they can't buy everything and everything is based off of current inventory and what they can sell fast so I want to assure anybody reading this review that I am not mad about them not buying my stuff. But I am mad about is the fact they didn't make their process clear and couldn't even treat me a little bit of human decency. I would like to thank Ren and the tall young boy with wavy brown hair and light eyes who helped me out to my car with the stuff, considering I was recovering from Surgery and I was already spent in this Florida heat. Those were the only two individuals who even treated me like I was a human coming into that store versus some piece of trash just trying to get money for crack or something. What really annoys me the most about this whole experience is of course they only took my designer boutique items, but I understand why but they didn't even take the complete set. They only took certain parts of each set, leaving me with a bathing hat, but they took the bathing suit or they took the dress and left me with the bloomers. If you expect me to keep all the sets together, and I have to go through all this work to make sure everything's together then you better take the entire damn set and not just half of it. They also didn't keep the sets together on the items that they did not accept. I had to go through everything again and pair everything up. Do not expect me to have the professional courtesy to do these things and then you can't even be kind enough to do it back to me. If I were a firefighter I wouldn't step foot in this place, even if it were on fire because absolutely screw these people Also wanna say they charge outrageous prices for clothing that has been very well loved. read more

Kid To Kid - Partial portions of outfits that they took the other parts to including two dresses and a swimsuit, all boutique brands - Used, Vintage & Consignment Near Me - Jacksonville, Florida

I an hour walking around the store waiting for my items to be looked through just so they can humiliate me at the counter (Black lady!) Talked down to me like I'm a child because one of the pajamas missing a top piece honestly, if you don't wanna purchase my items; just simply say no! you don't have to humiliate me that way it's so pathetic unprofessional I would never be back!!! read more

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I popped in a few weeks ago looking for a wooden baby walker. I was surprised to see how expensive the second hand items were. Yes, everything I looked at was in good condition (so at-least you know the quality is still there) but some of the prices were very close to the original purchase price of the items. I also wasn't able to find anything that I was looking for so, I'm not sure if it was really worth the trip. *I can't comment on the service from the employees as no one asked me if I needed help. The only employees I saw were the ones at the registers. read more

What a great idea! Went there to let my daughter sell her toys and clothes, whatever they won't purchase you can donate to a local thrift store which is awesome. They had a large selection of kids clothes, books, toys, baby strollers and plenty other items. The staff was great, explained how the process works and where the donations go. When they are done processing you items they call you up, you either can get cash or store credit. Store credit is usually a few more dollars, my daughter found some things she wanted so we did store credit. It can get packed as the isles aren't the widest, and a lot of people come in to drop off items for purchase. It helped show the value of money to my 9 year old. If you have items in good condition, try sell them and or donate! read more

Prices that are as expensive as retail for USED KIDS CLOTHES. Make it make sense! Also, the staff seems to be a bit unorganized with the drop off/pickup instructions and order they follow. And the fact that you have to drive around forever looking for a parking spot? Would not recommend. read more

Every single time I come to this location they are so rude about dropping off items instead of staying in store. If it's not an option that don't offer it. I picked up my stuff today and 10 items. I got $3. I had a bag full of clothes that they didn't even go through because everything I put in there was in the same exact order that I dropped it off in. read more

I've been here a few times now, pretty good selection of clothes, books, toys, etc. Definitely helps when needing to get rid of clothes my little one has grown out of and for a reasonable price in either cash or store credit. On top of store credit you also get an extra 20%. They also have a military discount. Sales are great too. If you have an account there they even send you texts to let you know when the sales are happening. A great way to find play clothes for my daughter and not having to break the bank. They also have some things that haven't been used, original tags and all. The staff is friendly so that's a plus. Although I wish the book area was a little more organized, I get the mess if the little ones are moving things around constantly. read more

from someone who used to work at a second hand store and who loves Kid2Kid, this location and staff today were a chaotic mess. 1. when I first came in, there was an employee who looked like she was about to pass out and the manager was chewing her out for taking a moment to breathe and stand by a fan. 2. I had a large box and a toddler with me, and it was such a hassle to get help or a cart or some way to keep my toddler safe while getting the box inside. you'd think they'd be more prepared or helpful with this. 3. at the buyout counter, I asked if I could run next door to get a snack while they assessed my items. the employee told me I could but that meant they might not get to my order today and seemed pretty stiff toward me. so me and my hangry toddler hung out while she worked and then I hear her very politely tell the man in line behind me that it's totally fine if he runs next store! what?!? 4. the buyout lady kept telling me to shop while she worked but I told her I'm just here to sell today. it felt pushy and kind of sexist that she pushed me to shop while letting the man go run his errand. 5. like I said, I used to work at a second hand store so I have done buyouts before. the reasons she gave for rejection didn't make sense. she said there were quality issues on brand new items that had literally never been used and that some of the gender neutral items were too specific. normally I don't mind if they reject my items but to put in all this work and time for hardly any money and a very rude experience was pretty frustrating. read more

We have bought and sold clothes here and we have had good experiences overall. The store is clean. Everything is well organized. Staff is nice from what I can tell. Pricing is pretty good. Location is great, it's near a Whole Foods and many other stores right off the interstate. They always seem to have a good selection of books, clothes and toys. Downside is that some of the toys don't look clean or in good shape. Overall it's a solid store that's worth checking periodically for new arrivals. read more

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Unfortunately, my experience with the customer service was very disappointing during both drop-off and purchasing. One staff member in particular lacked professionalism, courtesy, and awareness of current styles and item values. Better product knowledge and stronger customer service skills would greatly improve the overall experience. read more

There is one older lady there that is constantly rude and belittling to customers. She had her picture on here to warn costumers but management must have gotten it taken down. She is so rude it makes you not want to shop here. Kid to kid needs to do something. If you keep getting complaints about the same person it's for a good reason! read more

Brought in several bags full of great kids clothes from the last 2 years, they only took 3 items and told me "everything was too old for them". Nothing I brought had holes, stains, worn out. While waiting for them to go through the bags I browsed around the store and saw so many clothes that were worn from washing, old kid clothes from brands that aren't even sold anymore in stores and haven't for years. Ridiculous. Don't waste time selling anything here read more

Came in to sell brand new jeans and shoes in original packaging. During the inventory the process took forever and the lady ripped all of the new packaging my items came in. The issue wasn't even that they offered me $20 dollars for $150 of brand new items it was that she ripped all of my new packaging of my items! Now they don't look new at all. Would not recommend coming to this place. Horrible rude experience read more

Horrible experience at this establishment they were very rude upon me entering the store and did not take one item when I had two very large bins. I would not recommend this establishment to anyone read more

They USED to be super nice here...that's why I came as other stores were so rude. Well today it changed. I was one in f the first to arrive, they pointed to a shelf and gruffly said "put your stuff there". After waiting an hour and watching 2 people who came in after me get paid and leave I said "yea need to step outside for :15 for a work call". The lady rolled her eyes, even though they hadn't even looked at 1/2 of what I brought to sell. She didn't reply and then finally said "I guess if u stand Right Outside the door!" This will be my last visit! read more

Kid To Kid - Cranky staff! - Used, Vintage & Consignment Near Me - Jacksonville, Florida

These ladies are the absolute best. When I walk in, they already know what I am looking for and even guide me to things I didn't even know that I needed! Customer service and selections are top notch!!! read more

Do NOT bring anything here. They will steal everything from you. I want to start by saying that I called in advance and had asked if there was any policy in regards to same day pick ups. The woman had told me that they wouldn't get to my items that day anyways and that they would text me when everything was evaluated. A few days later, I get a notification that my items are ready for pickup.... In which they offered me not even 1/5 of what the items were worth. I chose to decline the offer and pick up my items. As I go to pick up my items, the cashier hands me the cash for the items they want to buy. Again, I had politely declined the offer and told her that I wanted my items back. She proceeds to tell me that the items they took were already mixed in with their store inventory and that there was no way of doing that. Since there was apparently no way of getting the items back that I NEVER approved of being sold... I had asked for the items that they didn't want. She then informed me that THE REST OF MY ITEMS WERE DONATED. Again, something that was NEVER approved. All I have to say is how disgusted I am with a company that claims to be helping families in need, because you did mine so dirty. You all should be ashamed of yourselves. Just to reiterate, I urge everyone to NEVER bring any items to a franchise like this, especially this location. read more

Great place to shop!! Everything is very neat and in order. By size and they have lots of new items too!!

Excellent shopping experience at the mandarin (Jax fl) location. Tuesdays have special discounts if you purchase a 4.99 reusable shopping bag. So happy with the customer service provided and the quality/cleanliness/selection of gently used items! read more

I dropping two bags of stuff off I times it on my phone they called my name within five minutes to tell me they can't buy anything and I go what's wrong with the clothes? she goes there faded and so I go to the rack look at these faded run down clothes even pulled a few with holes in them and I'm like you will buy clothes that belong in a goodwill but not ones that still are in great condition! she wouldn't respond to me, she didn't even go through the bags! these kids resell shop are ridiculous! read more

Love this place! I came searching for a cute outfit for my kids and I found 2 for the perfect occasion. My husband is retiring from the Army of 22years. I'm on a constant budget, so shopping kid to kids today and finding my amazing finds, I am one happy momma! The lady who checked me out was really sweet as well. read more

Literally found sooo many good deals for my baby boy on the way. Will definitely be a returning customer! The staff was super nice, helpful and patient. Couldn't be happier. read more

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Nice store . Good selection. Great prices. The clothes look new. Friendly, courteous staff. Very professional. And most of all ....no weird smells . read more

Great selection and amazing prices! We've only visited the Mandarin location, but excited to see styles of others.

I love me a consignment store! Especially when it comes to finding cute clothes for my kiddos. I've been to consignment stores across Jacksonville and this one is by far the most organized and clean and with friendly staff to boot! Everything I purchased was in very very good condition, no holes or marks on anything. Their prices were extremely reasonable. I was able to find high quality brands including Mini Boden, Vineyard Vines, Hanna Andersson, etc with less than $10 price tags. I like the way things are organized as well - size/type/outfits/outwear/and boutique brands together. Couldn't have asked for a better shopping experience. It's a trek from where I live in Jacksonville, but honestly because of my experience it's well worth the drive. read more

Kid To Kid - Door for parents and cute pink door for littles! - Used, Vintage & Consignment Near Me - Jacksonville, Florida

Great selection and very helpful and friendly staff. Nice place to go shopping for your kids.

My go to place for gently used kid clothing and sports items like cleats. They always have excellent choices. Today I scored a cute Vineyard Vines sweatshirt for my daughter. Brand new with original tags...super cheap! It's always a friendly experience shopping at Kid to Kid. The store is neatly organized and clean. read more

Great finds for cheap. Store is also clean and has a good variety of items for all ages!

This place is crazy expensive compared to once upon a child! It's crazy!! For used items they ask close to new retail! What?!?

Nice options for kids, I like bringing my daughter so she can look at a wider variety of things than most stores have. Lots of great brands and everything is in perfect condition. read more

I absolutely love this place. In the past when I've gone into kids resale shops there is a musty odor that you cannot escape. Kid to Kid has no such smell. All the items they take are top notch. I buy and sell here and have never encountered any issues. Selling can be frustrating because they are VERY picky about the clothes they take, but that's okay by me because it means you are getting great stuff to peruse through on the racks! They have an awesome loyalty program as well, with points that add up to discounts. Overall an awesome business!! read more

Great selection, hard when you go specifically for one item, that is why I became out with 6.

I use to shop here for my son. Their prices have gone up. The quality coming in is going down. Also the fact that you require a mask to be worn while our governor has stated we don't have to wear one. It's not a law. Super disappointed. I will not be back. read more

I have a previous children's clothes business and decided to offload our inventory with a new baby coming to make space. Out of 4 large boxes of NEW WITH TAGS clothes Kid to Kid Jacksonville picked out 58 items they would buy. Now they offer 20-30% of value per their employees and website. Retail for the 58 items was $1,256. A simple 20-30% offer would've been $377-251 off. Now let's say they use the term "value" differently. If they were to "value" the clothes at half that cost the offer at 20-30% would've been $189-126 - which is likely what's expected. Now what did they actually offer? $47. Yes $47, not even $1 an item for brand new clothes - many of which were 2pc sets. That's 3.75% of retail. Pictures are attached of their chosen 58 items to offer - which I of course declined. I would steer clear of any Kid to Kid - what they lack in value, they also lack in customer service. read more

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Nice store with lots of options and cute clothes . Came here out of town and just did a little shopping since I tend to find cuter things everywhere else lol . read more

I really love this store but for larger items that are used I feel they are a bit overpriced

My daughter and I love this place, she fell in love at the front door... If you come visit you'll see exactly what I mean. Everything is really clean and orderly and the associates here are uber helpful. Especially if you were a first-time parent or just needed a little help finding a great gift or size. The selection is far better than any similar store I've visited. We literally drive from the northside to come to this location in San Jose. And even better their loyalty program is digital so you don't have to keep up with 1 million of those cards that always seem to get lost LOL read more

This place is awesome!! I had seen Elizabeth's review and was surprised there is a new baby consignment store in mandarin, so I stopped in and was so pleased! Tons of lightly used baby and kids stuff! Most of it in very nice condition and neatly organized, easy to find, not just clothes but also toys and baby essentials too! It is a touch more expensive then the other baby consignment stores close by, but the stuff is nice!! :) The women working were friendly and very helpful It's in the whole foods shopping center! read more

The workers here are definitely not as friendly as the one on Beach & Hodges. Was not greeted or told what to do when they literally SEE you standing in the sell line. Very weird. They also take twice as long. I get being busy just doesn't seem organized at all read more