Updating this review just to let people know Animal Encounters is still incredible! This is our…read moresecond time hiring them although we've been to several more parties where they were there. Always incredibly friendly and professional, the animals are so well taken care of and friendly. A huge hit with kids and adults. The staff is so easy to work with, setup is easy, they do everything, we just sent photos beforehand and discussed where the setup would be. They constantly have someone cleaning up any poop from the animals, it's just a Betty lovely experience and the most popular thing at our parties.

This was my second time over the years hiring Animal Encounters for my children's large birthday…read moreparty. John did an outstanding job accommodating our group from start to finish. The team was attentive to the various age ranges of children, patient with all of our questions, and clearly prioritized the well-being of both the children and the animals. The cleanup was handled efficiently, as if it never happened. Overall, I highly recommend this company for this service. Their attention to detail, professionalism, and warm hospitality made the party fun and memorable!

We came to The Backyard Factory to do their indoor playtime with another toddler today. First of…read moreall, their website has zero information on it regarding the playtime, so Yelp/word of mouth was the only way I knew about it. Waze took us to the old location, but luckily someone here on Yelp had said it was by Napa Auto Parts. So if you are trying to come here, DON'T follow Waze! Go to Napa Auto Parts and then go around the corner and you'll find it. It was $10 to play, not $7 as someone else mentioned, so clearly their price has gone up. In addition, the door was held open and it was cold inside so wearing layers would be suggested. But we were the only 2 people in the whole place and our toddlers loved jumping on the different trampolines and exploring all of the different playsets/slides. We will likely return again at some point during our inevitably rainy winter months!

We had an amazing experience working with the Backyard Factory team from planning to order to…read moreinstallation. Would definitely recommend them if you're considering getting a play set!

I think this place is old …read more It's with rude staff (Even the owner, pays a cheap to the workers and there's no control ) They don't do their job . From yelling to a child to not being firm of rules . I been to alot of play gyms . Check for yourself Try skyzone or flying squirrel . Cheap and huge ! Save your headache & huge Bill

My daughter LOVES this place. It's small enough to be able to keep track of her but has a lot of…read moreactivities to keep her running around for a few hours. I appreciate that they give families wrist bands for security and check them when you leave the area. There's lots of sitting areas for parents and the area for toddlers and under 10 are perfect. Only complaint is it's dusty. I haven't seen employees clean when I've been there vs other play places we've been to.

I can't believe we live so close and I'd never even heard of this place. We usually go to Elevated…read moreSportz or Flying Squirrel, so Sky Zone wasn't even on my radar. Another parent mentioned it during an Easter egg hunt, and I figured we'd check it out so my kids could compare before deciding where to have their birthday party. We came in this morning, filled out the waiver, and the staff walked us through the pricing and membership options. Then, out of nowhere, they told us not to worry about paying for today (thanks Claire) --just grab the grip socks. That honestly caught me off guard. You don't really see that kind of approach much anymore. It felt like they were confident enough in what they offer to just let the experience speak for itself. My kids had a great time and ended up choosing this as their birthday spot. So while they let us try it out for free today, they probably just locked in a party that'll cost me over $1k. Customer service was great all around. Only small downside--it was a little cold inside.

Very much mixed reviews here…read more Positive: First of all, the place is wildly and almost endlessly entertaining for children of all ages. There are times when my kids drag me here 4-5 times a week, and that's still not enough! The space is clean: very clean, and the staff does a fantastic job of maintaining the cleanliness throughout the day. As for said staff, although young (high school age mostly), they are all incredibly helpful and friendly. The price is unbeatable; it almost seems unfair to the franchisee. It can get pricey if you pay the daily rates, but you can't go wrong with a membership. Just two trips a month and you're ahead. That being said, we do always end up spending at least $50 every time between new socks (you can buy and reuse, however we forget to bring them 9, times out of 10). Then food, ice cream, arcade. But even with those, it's still a bargain. Neutral: The food is, sub-par. It's very limited (chicken tenders, nachos, pizza, pretzels, fries) and everything always tastes.....off. we've had everything multiple times, and it's consistent, so it wasn't a one off. Kind of tastes like they bake their fried foods. Which given the inexperience of the staff, understand. The food is fine for kids, but anyone with a palate over 17 should temper their expectations. There are signs everywhere saying no outside food or drinks, but we seem to be the only ones that respects it. Do with that information what you will. Challenges/opportunities: While the staff is super friendly and helpful, they don't seem to enforce any of the rules. Older kids are running over little kids everywhere, other parents set up shop like they own the place, a whole family even took over the balcony to set up their own private birthday party because they didn't want to pay the birthday party costs, which made it so I couldn't go up and watch my kids from there. I've seen fast food bags from every chain in western Washington in the building. My favorite is when people bring a cooler full of Tupperware filled with food from home. Then there's the other "guests": we spent a good 4 hours there the other day, and I don't think I heard English spoken by a single person, which is fine, but again, do with that information what you will. It's challenging sometimes, though, for my children and any of my children's friends we bring to play here to understand the play style of kids who might be brought up with a different set of values. While understanding and respecting other traditions of cultures is valuable, when they're there, I just want them to play and be kids. Then there's the chairs. Those f****ng massage chairs. They have 4 massage chairs you can pay to use, but other parents are constantly using them as lounge chairs while their kids play, which would be fine if they didn't let out the loudest, most obnoxious, smoke alarm- rivaling beep if you sit in them without paying for it. Not a day has gone by without some absolutely clueless guardian sitting there, either oblivious or ignorant to the fact that they're making everyone else borderline homicidal with that beeping. That beep can be heard from every corner of the building, and it's bad. Really, really bad. Maybe if the employees were empowered, or motivated to ask people not to sit in them without paying? Or better yet, they could put up a gentle sign asking people not to sit in them without using them for their intended use? Although we've already addressed how well the other signs work. Better yet, they put up a sign, as well as ammending all the other signs, translating them into multiple languages, starting with Spanish and Amharic.....

I am so happy this place is here! I went for the first time last weekend. The place was clean,…read morevibrant and Rockin. The employees were all friendly. It brought me back to my childhood days.

Friendly and helpfully people. Expect for one guy that was giving out the skates. However the…read moreothers were helpful, so I will over look that one guy. Plus the other skaters were friendly and helpfully people to make up for it. My kids had a wonderful time.

Caught wind of this place last year and finally made it around to this relatively new addition of…read morean indoor play space for young children. Online ticket reservation was easy, paying for just the child's ticket while adults are free (phew). Reading previous reviews, it seems they gave out their own grippy socks at one point, but I came prepared with my son having his own which was fine per the front desk. The interior is well thought out and planned for kids to go around exploring: 2 indoor climbing structures, 2 excavator pits (literally the most unique attraction that we never had ourselves growing up), a small child/ young toddler area, and pretend play police/fire station, movie theater and 3 ride-on animals. There's ample comfy seating for adults to lounge, because we all need to dissociate from our kids at times. Overall the environment was clean, nothing looked too worn down outside expectations, and all the staff were friendly. If you plan on spending 2+ hours here, the young ones will get hungry, which leaves you at the mercy of having to pay on-site inflation for snacks or a bulkier meal; at least the options are relatively "healthier" for kids, but you should lower expectations for yourself. Personally I could've made that $8 cup of mac and cheese better... all while avoiding a curdled cheese sauce. I'd like to think $25 admission for a weekday AM was sufficient to give my 4yo the space he needed, but crowds can still build up by mid-AM; I don't foresee smaller toddlers doing well if you are worried about the bigger kids possibly trampling over them. Heads up, just received an email that they're increasing prices and mandating their own $5 grippy socks, as I'm typing this near the end of March 2026 :(

We gave this place a try for the first time today! I have an 18 month old and this place has been…read morerecommended to us by several people. The facility is super clean which is awesome!! Friendly staff and lots of fun play areas! HOWEVER, I would not recommend this place for toddlers. It was mass chaos in there (even on a Tuesday morning) and it was a constant battle of trying to keep my little one from being trampled by a bunch of 6-8 year olds who were running WILD with no parents in sight. I'm talking running up all the slides, and pushing littles off things they wanted to be on etc. They do have a toddler area BUT it's very small and $29 is quite pricey to be contained to a small square when the issaquah toddler time at the community center is only $2 has more space and more toys for this age. So overall, it was cool to see but we won't be back until my little is quite a bit older.

We have attended several kids' birthday parties here. It's an okay place where kids definitely have…read morefun. Food is mediocre, but I would expect that. There are several activities for the kids, and they enjoy them. I do question the cleanliness of those spaces, but I am sure they try their best to keep them clean and safe. That's just a huge expectation for a place so large and busy. Prices are high for everything here, so don't be surprised.

We took my daughter here for a trial soccer class. She ended up not participating (super shy) but…read morethe coaches are very understanding and included her in the cheer and stickers/stamps at the end. They were very supportive when we talked about trying a different class and offered another free trial for that class. My daughter did much better in the second class we went to. Besides the soccer classes this place is amazing. There are so many different things to do (arcade, jumping area, zip line, mini golf, laser tag, bowling). Perfect for families with kids or parties. They have separate party area and lots of seating throughout plus a restaurant and CLEAN bathrooms (huge plus).

Sarah is absolutely amazing! She made our daughter's fairy/unicorn birthday party perfect! She went…read moreup and beyond more than what I expected from the beginning of our initial call to the day of the party. I wasn't aware there were so many options to choose from. Sarah helped me customized the colors to match my daughter's dress, the color of their horns, and saddles. She was super sweet and accommodating even though I changed my mind a few times. Thank you for making my daughter's birthday so memorable!

Sarah and her team were phenomenal at my daughter's birthday party! The unicorn ponies and all the…read moreanimals were just beautiful plus so much fun! They were a big hit at the birthday! Highly recommend! I would use them again for a party in a heartbeat!