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    Services - KICKdesigns

    Graphic design

    Software development

    Web design

    2 More Services

    Website development

    Website maintenance

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    People searched for Web Design 799 times last month within 20 miles of this business.

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    DocuSign

    DocuSign

    (84 reviews)

    Financial District, SoMa

    Typical San Francisco…read more "Headquartered" in California but 99.9% of staff is offshored. I have been emailing with them about a *simple* customer service issue for six days. The same person has never responded to me twice. I finally said I needed a phone call because nothing was getting resolved. They assured me they would call me at 0900 yesterday. Today I get yet another email. "So sorry I wasn't able to call, I was busy with another customer." I am a customer. A customer with 11 seats. As soon as this project is complete, I will no longer be a customer. I will switch to PandaDoc, who actually cares about their employees AND their customers.

    Worst customer support I have ever experienced. If you ever need help good luck, as they are…read moreimpossible to get on the phone, and the AI bot you can message with is completely useless. Someone at the company has their head up their ass and is unfortunately going to cause customers/users to flee to other platforms. The customer service for us paying users is virtually NONEXISTENT, and this is unfortunate because I like the Docusign system, but I am going to have to change to another platform unfortunately due to how INSANELY bad their customer support is. Even small issues turn into big problems because you can't simply get any help. Whoever told you going completely digital with your customer service was a good ideal needs to be fired. This is probably the worst customer service I have ever experienced for a professional platform of this level. You guys didn't just drop the ball, you completely screwed your customers....... You guys need to fix this....otherwise DotLoop here we come..AKA a national Brokerage that operates in 48 states

    KICKdesigns - web_design - Updated May 2026

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