Stock on items seems low. And they don't seem to give…read moreaccurate answers about that over the phone

I've been a loyal Big 5 customer for years, in California and now in Washington. At the Redmond…read moreStore. During this visit, I was browsing for cycling shorts and looking around other sections of the store--like I usually do when I shop for outdoor or camping gear. As I walked near the kayaks, an employee named Chad suddenly shouted across the store, "Are you OK?" in a loud, almost accusatory tone. I wasn't sure if he was speaking to me, but when I asked, he said yes. It made me feel like I was being watched suspiciously, even though I was simply browsing. When I went to the register, I mentioned that his tone had startled me. Instead of apologizing, he just nodded and made a "hmm, hmm, hmm" sound while looking away--completely dismissive and unkind. There was no "sorry," no acknowledgment, and when I paid, he didn't even say "thank you" or show the slightest courtesy. Immediately after, I saw him speak to another customer with a big smile and a polite tone. The difference in how he treated us was obvious and upsetting.

Stopped by to check out the shoes. They didn't have what I needed at the time, but they do offer a…read morevariety of sports products. There was plenty of parking out front, and the staff was approachable and friendly.

Staff was rude and dismissive. One guy was supposed to be helping me find a few items when someone…read moreelse came up to ask for his help, and he just left me in the dust when he was supposed to be helping me first. The other person, whom I then sought for help, basically gestured vaguely in the area where a few items were supposed to be instead of actually helping me find what I needed. Staff sucks. Don't shop here.

Owner was quite rude, saying his son played ball so he knew everything. Tried to gaslight me into…read morebelieving composite wood bats don't exist. Charged $65 for a restringing of my 1B mitt and strings broke with 2 months of use. Don't recommend

I have been coming to see Jim and his baseball and now softball gear foe more years thank I care to…read moreadmit. Jim is always the guy that greets you at the door with a warm welcome. His customer service is impeccable, and his knowledge of the game amazes me. While I might be able to save a dollar or two on a website, I know that I am money ahead by coming here. His son does on-site glove repair and restoration. His selection of mitts is second to none and he knows each and every one. If you buy a mitt from Misho, Jim will personally start the break in process in his shop with the old fashioned wooden mallet and hammer. Jim is always willing to help out the community and his customers. This is and will always be my go-to place for baseball and softball gear.

Creekside has been my go-to shop for years and years. Granted, I've been "going to" a little bit…read moreless frequently in the last few years as job and family have demanded more time, and many of the old-time staffers I knew on a first-name basis have moved on, but I still love this place. Everyone who walks through the doors here is greeted like family. The guys who work in the shop deliver consistently awesome service and advice. You expect to pay a little bit of a premium in a fly shop over the Amazons and Cabela's of the world, but bringing your business to independent shops like this is an investment in our sport. And the quality of goods on offer, plus the expert guidance on selecting exactly the right items for your needs, make the overall value outstanding. Oh, and selection. Let's talk about selection. If you want it, they have it. Period. And if you want something they don't have, there is probably something way better that they do have. I would submit that the only exception I've discovered to this rule is the little pinch-on foam indicators I love to use for nymphing (call me a redneck, I don't care). Apparently these are no longer manufactured, though, so hard to blame the shop for not carrying them. I'll just continue to steal from my buddy who ordered a lifetime supply from an online shop when he found out they were discontinued. Anyway, Creekside: Go there, spend some money, catch more fish. I'm a fan, think you will be too.

I left a poor previous review, but removed it after giving them a second chance. Staying locally,…read moreI gave Creekside a visit to pick up some streamers and any tips/advice for some upcoming trips to Idaho. Attentive service, personal experience recommendations on what might work well, and an insight on how to approach camping in the area were offered by the friendly staff on duty. Nice to see a local fly shop offering great service and products as an alternative to the big box stores.

This place is great. Reece fitted my ski boots. Took the time to go through multiple brands and…read moreanswer questions. No hassle and excellent service. Also the best price. 30% value to internet retail with the sale they were running. Thanks Reece and Gerks.

I came in with my wife with our tandem about a month ago. This place is amazing, I wish I…read moreremembered names but they helped us right away. It was super nice there was another bike shop we went to and they said sorry we don't do tandems. But this place helped us right away. I felt bad because I was able to tip the first guy that helped us but when we came back later I didn't have cash. Thank yall for making our honeymoon great. If yall didn't help us I wasn't sure what we were going to do. I can't say enough nice things about this place everyone was super friendly and welcoming. Great job on hiring tip your bike techs they are getting you rolling they deserve it. Thanks for the hospitality we will 100% be back next time we are in town, shred up Gerks thanks again

They got me in on short notice and back on the water. Thank you to David and JB for their help…read more I have a newer motor that was not wanting to idle. And also a CAN Bus alarm. They found a fuel delivery issue and a loose battery connection. When it still wasn't right, they kept digging and found the route cause. Instead of providing a quick fix and sending me on my way, they ensured everything was correct and up to spec. I highly recommend them, and appreciate their attention to detail.

Once again took my 24 foot boat in for annual service. JB of course was amazing. I have JB and…read moreAuburn Sports and Maine look after my boat on an annual basis. I have their customer for over 10 years, never an issue. I believe their marine Mechanical Experience is second to none. Tim Port Ludlow WA

I have to say what a great collection of staff you have there. Everyone is so friendly, helpful and…read moreseemingly extremely knowledgeable about the business. I've watched them work and they are always busy, friendly with each other and helpful to their fellow employees. I have nothing but good things to say about Venny, Will, Dana, Abby, Thane and others. It's just a pleasure doing business with Edge and Spoke.

Given there isn't a skilled race ski tuner in Portland, I learned about Edge and Spoke from many of…read moremy racing friends. I was excited to get them done on the day I was attending a party on Vashon Island. Unfortunately, when we arrived, we learned the tuning machine was being repaired. So, that meant I'd have to leave them and return the next weekend to pick them up. I wasn't happy with having to make a second 7 hour drive in one day. Thankfully, these guys do quality work. Full race tunes on 4 pairs of skis were perfect. But, the best part was the binding tech. He discovered mistakes in my setup that resulted in a broken shoulder this Summer. I'm so happy to learn of that and to feel confident in my binding/boot interchange again. I highly recommend.

I want to give a shout out to HO Sports. I have had two pairs of Stance 110 bindings. In each…read morecase, the inner boot had the pull strap detach. HO told me with the amount I ski, it's just normal wear and tear. They RMA'd the first one two years ago. This time, the warranty had expired. I asked about trying the Animal bindings. They got back to me and told me because I am such a good customer, they would give me the Animals at a huge discount. And they did! Really, an unbelievable deal. I really love this company (HO) and wanted to share that. It's rare to see a company that cares so much about its customers, IMO. I ask them a lot of questions. They're always happy to answer. Not only do they have great products and great customer service, they have great training videos to teach you about their products. If I could give HO Sports 1,000 stars I would.

Excellent top end ski products; great customer service; I've been a loyal customer since '98...read more

Went there for service and learned so much about how bicycles work. Great service and very friendly.read more

This was my first time here and I'm so glad I choose this place. I needed to get my new skiis and…read moreboots fitted for an upcoming ski trip. The owner not only did the alignment for free, he also walked me through how to do it step by step so that if it ever came out of alignment, then I could fix it myself. That was really appreciated! He was also able to do the wax and sharpen the same day as they were closed the next day, and my flight was the day after that. Great service!

Great club to learn swimming around this area. The instructors are focused and try their best to…read moregive attention to each kid individually. My kid had a great experience with Instructors Jill and Trisha. They are friendly, communicative and take extra effort to make kids comfortable in the water. It's difficult to get in so make sure you sign up quickly as soon as the registration opens.

We came to this swim school because it was recommended by our friends. My 4-year-old was afraid to…read moreput her face in the water, but even though the program isn't over yet, she's already much more comfortable in the water. Thank you, Trisha, for being so patient and kind. My daughter really likes you, and we're happy with her progress so far.